Gerald's Ice Cream Bar
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Today is the 13th of July 2025, we arrived at Gerald's at around 1:45 to locked doors and a sticky note that read "be right back"and no other explanation at all. We had to go across the street to the bagel shop and wait for the shop to be open again, while sitting in the bagel shop I watched 3 people also attempt to enter the shop only to get in their cars and leave. I finally called to ask if the shop was open to get a rude employee tell me the shop was only closed "for like 5 min" which was a lie. Once we entered the establishment we attempted to get the flight of six cones only to be told we could only get 4 cones in the flight. Even though when we came last time we were able to get 6 cones in the same flight. The employee was rude and as long as she is working here I will be sure to tell people not to come to this shop.
The elite of all ice cream. Being located in the hilltop area we knew to expect high prices, but I'm going to have to say it's definitely well worth it! It's a great place to get fantastic tasting ice cream but at an expensive cost. You're paying for quality and you will get it! Next to the Starbucks, Gerald's is wheelchair accessible with a curb cutout close to the Starbucks side. It was Sahara hot outside so we didn't sit out on the patio seating which are clearly delineated by the designated signs placed on their outdoor seating. It's a charming, clean and bright establishment which gave me all the vibes of an old ice cream parlor marries contemporary design feel. The bright colorful ice cream murals on the right side and the benches and tables allow enough space to roll a wheelchair under the table at the end of the booth seating. To the left are high tables that looked like ice cream cones. They have a separate line for pick up orders and cake orders. They have a list of flavors that aren't super extensive but some of the names can be lengthy. You can get milkshakes, ice cream in a waffle cups/cones and cake cones or in a cup or a banana split. I had a waffle cup with two scoops - mint chocolate chip aka their "mojito" and the banana, peanut butter and chocolate flavor (something like that) with chocolate sauce added. They top it with a colorful meringue drop. It was D-E-L-I-C-I-O-U-S! Creamy and smooth and it tasted how ice cream should taste and how most people envision ice cream should taste. Not one ounce of disappointment! My husband chose the cake cone and the very dark chocolate which was very very yummy! Our friends they split a banana split and they said it lived up to the true definition of a banana split with the Neapolitan ice cream and the various toppings and they were delighted there were three cherries on top instead of just one! They do have artisan chocolates which looked fantastic! But because it's high quality and art the prices are also steep. Like $2.25 for one small piece. I even quickly glanced to see a sign stating those particular chocolates were seen /used in the movie "the hunger games." That's cool, but I'm NOT THAT hungry for some chocolate ;-) I'm not the type to be persuaded to buy something just because it was in a movie or a celebrity eats it. My sister was kind enough to buy me a piece but I wasn't feeling rich enough that day ;-) haha. So I didn't try it. They definitely look tasty though! The staff were friendly and I think my sister might frequent there more than we know because they seemed to know her. Haha Bathrooms are straight back and the women's bathroom is on the left. Plenty of space and handicap accessible. I was wheeled in a wheelchair.
I've been waiting to check this ice cream shop out for sometime. It was a nice sunny day and I was in the area so we decided to give it a go. We walked inside and was greeted with a warm hello from the workers. They have a huge menu on the wall which was quite overwhelming. The desserts on display all looked so very good. We went ahead and ordered. The kiddos got a banana split to share and customized it with their own ice cream flavors 2 scoops of strawberry and 1 scoop with Madagascar vanilla bean with their topping of choice also. I opted for the kid size of the ube ice cream. Our total ended up being $25. Wow! Didn't think I was gonna spend that much on ice cream. They were fast at getting our orders out and we sat down inside to eat up. The ube ice cream was disappointing to me. I didn't get the ube flavor like I've had at other places. It was definitely missing a lot. The kids banana split however was on point and really delicious. The strawberry ice cream, a basic flavor but was executed really well and tasted fresh. The Madagascar vanilla bean was really good. You can really taste the vanilla and it was nice and creamy. The kids devoured their Ice cream with nothing left over. It was their first time ordering a banana split and now they want to order it again. They do have lots of unique flavors available so I would go back to try the other flavors. The price is pretty steep for ice cream but the quality is all there and you can definitely taste the difference.
Wanted to try a new ice cream place. Found this little gem. Immediately, cute ambience when walking in & was greeted. The ice cream is not on display like a normal ice cream shop, but they have flavors listed on the wall. I tried a few flavors, but after the 3rd sample (I was sharing with my husband) I was told there is a limit to two samples per person. I tried bourbon butter pecan, coconut caramel, & ube. The bourbon butter pecan was delicious, but I'm not a big bourbon fan. Coconut caramel & ube were too sweet for me. Because of the 2 sample rule, I just opted for butter pecan because that's a simple flavor that I love. The butter pecan tasted as if it was missing something. Tbh, didn't love it. They serve each ice cream in a cup with a cute little meringue dollop. I thought it was the cutest signature! I love how they offer in house baked pastries, Adffogato, & other desserts. I'd visit again, but only if I was in the area.
I've been DYING to try an ice cream flight & luckily we were close to this place on a Saturday night! There was a ton of parking and plenty of seating inside & outside. Inside they only had 2 workers, they were steadily busy but the line moved quickly & they were super friendly! They have a large variety of ice cream including sorbets and vegan ice cream as well as cakes and fancy chocolates. They also have lots of topping options.. We came for the flight & got one without cones! Ube: tasted good but texturey (probably from the ube) Cookies & cream: delicious & creamy Tiramisu: a little heavy on the rum flavor but was decent Apple Pie: also pretty good Very dark chocolate: rich, creamy perfection Blueberry crunchy crunch: creamy & flavorful! We would return to try other flavors, or possibly one of their cakes because they looked delicious.
Wandered in on accident while in the area shopping at Hilltop and wanted to take a look. I knew I wasn't going to purchase ice cream because I was on my way to a lunch date but I wanted to peak my head inside and see what Gerald's was all about. I've been following their Insta for a while now and drooling over the ice cream and cake goodness. It's spotless inside and reminds me of an old soda shop. There was a friendly young gal working behind the counter and no one else inside at the time (mid-day on a Thursday). She greeted me warmly and I told her I was just looking at the menu and cakes because I had never been in. She happily showed me the cakes in the case and said they make them all fresh in-house daily and then explained all the ice cream flavors and even said their vegan flavors are delicious because they've worked hard to perfect those recipes and make sure they're good. It smelled really nice inside, they have tons of flavors, and those cakes looked amazing. I will come back for a sweet treat now that I know exactly where it is, and I will be sure to update my review once I've done that. Based on this interaction - they have a clean store, with a great menu and selections and a friendly and welcoming staff.
I suspect that I'll be updating my review to 5 stars in the future. I'm an Ice Cream Queen. I was so excited to give Gerald's a try. I have been stalking them since I read about their shop opening earlier this year and saw the storefront signs pop up- I think that was in January? It feels like forever ago. I picked the perfect day to do make my first visit after finding out they recently opened- National Ice Cream Day! Well, I thought that would be the perfect day. Gerald's Ice Cream Bar features small-batch ice cream and they are a new business still trying to figure out their production. This combination meant that when I visited around 5pm they were almost out of all of their flavors. This was disappointing since I had my heart set on an ice cream cone flight and even brought a friend with me to help me conquer the 4-cone flight - we even decided we may get 6 if we couldn't decide on flavors. Instead I opted for the most unique sounding flavor that I knew I couldn't find anywhere else- butterscotch bourbon pecan. My friend opted to just wait for another day when none of the available flavors really spoke to them. My scoop was delicious! The bourbon actually came through in each bite and the pecans really brought all the flavors together. Truly delicious, creamy, delightful ice cream. They even had a little sugar flower on top which was a cute touch. Not what I had my heart set on, but I didn't leave too disappointed. The shop itself is super cute, although I found the menu and pricing wall to be a little overwhelming. Maybe that was just from me trying to change my gameplan on the fly. Social distancing/pandemic notes- I loved that they had several tables outside so I could enjoy my ice cream there instead of going back to my car. All the staff members were wearing masks and gloves, they were also friendly and quick to assist us. There was plexiglass in between the customers and the employees too, I appreciated the extra layer of protection. I'll absolutely be back in a few weeks and hopefully catch them on a day when they have more flavors. They also had cakes and gourmet chocolates which I look forward to checking out.
My number one thing that I'm most excited about is that they have ice cream flights. You get to order 4 or 6 different flavors. This makes a great date with my husband. We meet up at hilltop after work for a treat. First thing I notice is how sleek and clean it is. Super friendly staff. Such a unique take on ice cream. This is only my first review. So many unique different things to try I will have to write multiple reviews about this place. These are just a few unique things about Gerald's. -you get to watch them making the ice cream -ice cream is made using a liquid nitrogen process -vegan choices -they have international flavors (I'm super excited to try) I loved the Horchata with a waffle cone. It is like eating Cinnamon Toast Crunch. -oooo the sorbets. So good -A=alcohol and this means they make yummy ice cream with alcohol in them. They are so smooth and tasty you must try them. They don't just serve up ice cream. Their ice cream sandwiches are over the top amazing. The ice cream is unique and then the cookie around it is unique also. The flavor choices will make your mouth hang open. You can also special order whatever combo you can come up with. They sell ice cream cakes but if you don't want a whole cake they sell slices. And you get a pretty big slice too. I am sorry I have only talked about a few items but we will be going back again and again to try out all the other ones and I will have to tell you about them then.
What is there to say... this is a super solid ice cream spot! Located in a strip there is lots of parking and a few tables outside. I absolutely love the overall vibe of the store. During the day it has so much natural light, with colorful artwork and a huge menu hanging on the wall. SUPER clean! Gerald's definitely gives some nostalgic feels, transporting it's visitors back in time with the music and little paper hats the staff wear. Oh, and the ice cream is all natural and made in-house. Immediately as we stepped through the door I KNEW I had to get a waffle cone. There were way more flavors than I was expecting, and they had quite a few unique ones I've never heard of before! The staff who were scooping were super nice. Of course, I ended up going with good ole Cookies & Cream, and my husband got Pistachio. After getting a photo op with the ice cream, we grabbed a seat a dug in. Honestly, you can't go wrong with the ice cream. 10/10! My husband actually said it's the best ice cream he's ever had. Next time we definitely want to check out their milkshakes. They also have William Dean chocolates for sale and we think they would make really great gifts!
6 months ago
Wonderful flavors of chef-made ice cream served in many creative ways in a comfortable store. I loved the banana peanut butter fudge! read more
9 days ago
I stumbled upon this place after grabbing a sandwich at Taste. I was craving a sweet treat. The employees greeted me upon entry and offered suggestions as I struggled to decide. I ended up with a scope of birthday cake ice cream on a cone. It was a cute atmosphere so I opted to sit inside and eat my ice cream. Thank you for the sweet treat! read more
This place was cute-looking with the decorated chalkboard menus that had bright colors. Felt very inviting. Staff were very welcoming, too, and seemed excited to serve. A bit pricey for a scoop of ice cream and they ran out of waffle cones... offered sugar cones, which were okay, but surprised that waffle cones were not made extra as they are a popular order and they still had some time left until they closed. Anyway, ice cream flavors were a bit limited...just had the classic ones. I like that they serve other dessert options here, but would be nicer if the ice cream bar was working with more flavors...maybe even putting out limited edition ones that are unique to this location. Bathroom was available, too, and it was very bright there. I liked it. I just remember my eyes being like O-O when I entered. Multiple seating tables around the cashier desk within this restaurant and I thought that it was cute that they serve the ice cream cones in a wooden holder. Have not seen that before! Very smooth ice cream, but sweetness was meh read more
1 year ago
Today is the 13th of July 2025, we arrived at Gerald's at around 1:45 to locked doors and a sticky note that read "be right back"and no other explanation at all. We had to go across the street to the bagel shop and wait for the shop to be open again, while sitting in the bagel shop I watched 3 people also attempt to enter the shop only to get in their cars and leave. I finally called to ask if the shop was open to get a rude employee tell me the shop was only closed "for like 5 min" which was a lie. Once we entered the establishment we attempted to get the flight of six cones only to be told we could only get 4 cones in the flight. Even though when we came last time we were able to get 6 cones in the same flight. The employee was rude and as long as she is working here I will be sure to tell people not to come to this shop. read more
1 year ago
The elite of all ice cream. Being located in the hilltop area we knew to expect high prices, but I'm going to have to say it's definitely well worth it! It's a great place to get fantastic tasting ice cream but at an expensive cost. You're paying for quality and you will get it! Next to the Starbucks, Gerald's is wheelchair accessible with a curb cutout close to the Starbucks side. It was Sahara hot outside so we didn't sit out on the patio seating which are clearly delineated by the designated signs placed on their outdoor seating. It's a charming, clean and bright establishment which gave me all the vibes of an old ice cream parlor marries contemporary design feel. The bright colorful ice cream murals on the right side and the benches and tables allow enough space to roll a wheelchair under the table at the end of the booth seating. To the left are high tables that looked like ice cream cones. They have a separate line for pick up orders and cake orders. They have a list of flavors that aren't super extensive but some of the names can be lengthy. You can get milkshakes, ice cream in a waffle cups/cones and cake cones or in a cup or a banana split. I had a waffle cup with two scoops - mint chocolate chip aka their "mojito" and the banana, peanut butter and chocolate flavor (something like that) with chocolate sauce added. They top it with a colorful meringue drop. It was D-E-L-I-C-I-O-U-S! Creamy and smooth and it tasted how ice cream should taste and how most people envision ice cream should taste. Not one ounce of disappointment! My husband chose the cake cone and the very dark chocolate which was very very yummy! Our friends they split a banana split and they said it lived up to the true definition of a banana split with the Neapolitan ice cream and the various toppings and they were delighted there were three cherries on top instead of just one! They do have artisan chocolates which looked fantastic! But because it's high quality and art the prices are also steep. Like $2.25 for one small piece. I even quickly glanced to see a sign stating those particular chocolates were seen /used in the movie "the hunger games." That's cool, but I'm NOT THAT hungry for some chocolate ;-) I'm not the type to be persuaded to buy something just because it was in a movie or a celebrity eats it. My sister was kind enough to buy me a piece but I wasn't feeling rich enough that day ;-) haha. So I didn't try it. They definitely look tasty though! The staff were friendly and I think my sister might frequent there more than we know because they seemed to know her. Haha Bathrooms are straight back and the women's bathroom is on the left. Plenty of space and handicap accessible. I was wheeled in a wheelchair. read more
5 years ago
I've been waiting to check this ice cream shop out for sometime. It was a nice sunny day and I was in the area so we decided to give it a go. We walked inside and was greeted with a warm hello from the workers. They have a huge menu on the wall which was quite overwhelming. The desserts on display all looked so very good. We went ahead and ordered. The kiddos got a banana split to share and customized it with their own ice cream flavors 2 scoops of strawberry and 1 scoop with Madagascar vanilla bean with their topping of choice also. I opted for the kid size of the ube ice cream. Our total ended up being $25. Wow! Didn't think I was gonna spend that much on ice cream. They were fast at getting our orders out and we sat down inside to eat up. The ube ice cream was disappointing to me. I didn't get the ube flavor like I've had at other places. It was definitely missing a lot. The kids banana split however was on point and really delicious. The strawberry ice cream, a basic flavor but was executed really well and tasted fresh. The Madagascar vanilla bean was really good. You can really taste the vanilla and it was nice and creamy. The kids devoured their Ice cream with nothing left over. It was their first time ordering a banana split and now they want to order it again. They do have lots of unique flavors available so I would go back to try the other flavors. The price is pretty steep for ice cream but the quality is all there and you can definitely taste the difference. read more
Wanted to try a new ice cream place. Found this little gem. Immediately, cute ambience when walking in & was greeted. The ice cream is not on display like a normal ice cream shop, but they have flavors listed on the wall. I tried a few flavors, but after the 3rd sample (I was sharing with my husband) I was told there is a limit to two samples per person. I tried bourbon butter pecan, coconut caramel, & ube. The bourbon butter pecan was delicious, but I'm not a big bourbon fan. Coconut caramel & ube were too sweet for me. Because of the 2 sample rule, I just opted for butter pecan because that's a simple flavor that I love. The butter pecan tasted as if it was missing something. Tbh, didn't love it. They serve each ice cream in a cup with a cute little meringue dollop. I thought it was the cutest signature! I love how they offer in house baked pastries, Adffogato, & other desserts. I'd visit again, but only if I was in the area. read more
I've been DYING to try an ice cream flight & luckily we were close to this place on a Saturday night! There was a ton of parking and plenty of seating inside & outside. Inside they only had 2 workers, they were steadily busy but the line moved quickly & they were super friendly! They have a large variety of ice cream including sorbets and vegan ice cream as well as cakes and fancy chocolates. They also have lots of topping options.. We came for the flight & got one without cones! Ube: tasted good but texturey (probably from the ube) Cookies & cream: delicious & creamy Tiramisu: a little heavy on the rum flavor but was decent Apple Pie: also pretty good Very dark chocolate: rich, creamy perfection Blueberry crunchy crunch: creamy & flavorful! We would return to try other flavors, or possibly one of their cakes because they looked delicious. read more
Wandered in on accident while in the area shopping at Hilltop and wanted to take a look. I knew I wasn't going to purchase ice cream because I was on my way to a lunch date but I wanted to peak my head inside and see what Gerald's was all about. I've been following their Insta for a while now and drooling over the ice cream and cake goodness. It's spotless inside and reminds me of an old soda shop. There was a friendly young gal working behind the counter and no one else inside at the time (mid-day on a Thursday). She greeted me warmly and I told her I was just looking at the menu and cakes because I had never been in. She happily showed me the cakes in the case and said they make them all fresh in-house daily and then explained all the ice cream flavors and even said their vegan flavors are delicious because they've worked hard to perfect those recipes and make sure they're good. It smelled really nice inside, they have tons of flavors, and those cakes looked amazing. I will come back for a sweet treat now that I know exactly where it is, and I will be sure to update my review once I've done that. Based on this interaction - they have a clean store, with a great menu and selections and a friendly and welcoming staff. read more
I suspect that I'll be updating my review to 5 stars in the future. I'm an Ice Cream Queen. I was so excited to give Gerald's a try. I have been stalking them since I read about their shop opening earlier this year and saw the storefront signs pop up- I think that was in January? It feels like forever ago. I picked the perfect day to do make my first visit after finding out they recently opened- National Ice Cream Day! Well, I thought that would be the perfect day. Gerald's Ice Cream Bar features small-batch ice cream and they are a new business still trying to figure out their production. This combination meant that when I visited around 5pm they were almost out of all of their flavors. This was disappointing since I had my heart set on an ice cream cone flight and even brought a friend with me to help me conquer the 4-cone flight - we even decided we may get 6 if we couldn't decide on flavors. Instead I opted for the most unique sounding flavor that I knew I couldn't find anywhere else- butterscotch bourbon pecan. My friend opted to just wait for another day when none of the available flavors really spoke to them. My scoop was delicious! The bourbon actually came through in each bite and the pecans really brought all the flavors together. Truly delicious, creamy, delightful ice cream. They even had a little sugar flower on top which was a cute touch. Not what I had my heart set on, but I didn't leave too disappointed. The shop itself is super cute, although I found the menu and pricing wall to be a little overwhelming. Maybe that was just from me trying to change my gameplan on the fly. Social distancing/pandemic notes- I loved that they had several tables outside so I could enjoy my ice cream there instead of going back to my car. All the staff members were wearing masks and gloves, they were also friendly and quick to assist us. There was plexiglass in between the customers and the employees too, I appreciated the extra layer of protection. I'll absolutely be back in a few weeks and hopefully catch them on a day when they have more flavors. They also had cakes and gourmet chocolates which I look forward to checking out. read more
Business owner information
Gerald E.
Thank you for your wonderful review, Anne! We're sorry to learn that…
My number one thing that I'm most excited about is that they have ice cream flights. You get to order 4 or 6 different flavors. This makes a great date with my husband. We meet up at hilltop after work for a treat. First thing I notice is how sleek and clean it is. Super friendly staff. Such a unique take on ice cream. This is only my first review. So many unique different things to try I will have to write multiple reviews about this place. These are just a few unique things about Gerald's. -you get to watch them making the ice cream -ice cream is made using a liquid nitrogen process -vegan choices -they have international flavors (I'm super excited to try) I loved the Horchata with a waffle cone. It is like eating Cinnamon Toast Crunch. -oooo the sorbets. So good -A=alcohol and this means they make yummy ice cream with alcohol in them. They are so smooth and tasty you must try them. They don't just serve up ice cream. Their ice cream sandwiches are over the top amazing. The ice cream is unique and then the cookie around it is unique also. The flavor choices will make your mouth hang open. You can also special order whatever combo you can come up with. They sell ice cream cakes but if you don't want a whole cake they sell slices. And you get a pretty big slice too. I am sorry I have only talked about a few items but we will be going back again and again to try out all the other ones and I will have to tell you about them then. read more
Business owner information
Gerald E.
Thank you for sharing your wonderful review, Lisa!
What is there to say... this is a super solid ice cream spot! Located in a strip there is lots of parking and a few tables outside. I absolutely love the overall vibe of the store. During the day it has so much natural light, with colorful artwork and a huge menu hanging on the wall. SUPER clean! Gerald's definitely gives some nostalgic feels, transporting it's visitors back in time with the music and little paper hats the staff wear. Oh, and the ice cream is all natural and made in-house. Immediately as we stepped through the door I KNEW I had to get a waffle cone. There were way more flavors than I was expecting, and they had quite a few unique ones I've never heard of before! The staff who were scooping were super nice. Of course, I ended up going with good ole Cookies & Cream, and my husband got Pistachio. After getting a photo op with the ice cream, we grabbed a seat a dug in. Honestly, you can't go wrong with the ice cream. 10/10! My husband actually said it's the best ice cream he's ever had. Next time we definitely want to check out their milkshakes. They also have William Dean chocolates for sale and we think they would make really great gifts! read more
2 years ago
Service was great. They made everything quickly and answered all my questions! Definitely would recommend. read more
-- Vibes -- The place had a bright and airy feel, with lots of white and silver accents along with pops of rainbow color. On a summer Sunday late afternoon, the place was slow, so there was plenty of places to select from for seating, indoor or out. -- The Ice Cream Menu -- I saw delicious-sounding flavors mentioned in others' reviews, but not all flavors are available at all times, allowing seasonal offerings to be featured. They note "A" for alcohol on their menu by flavors that contain alcohol, which is an appreciated feature. They also have vegan/non-dairy ice cream available (+$0.75) and sorbet. -- The Ice Cream -- Natural ingredients made in fresh batches daily puts Geraldo's off to a good start. We tried their Pungo Peach as it featured fresh, local peaches. It had great, real peach flavor! The mouthfeel was not as creamy as I'd expected: it was a bit stringy; they seemed to have used diced peaches as well as peaches blended in with the ice cream. It also seemed like the ice cream had crystallized (there were larger ice crystals in the ice cream rather than small ones), which added to it coming across as less creamy. I loved the flavor, but not the consistency and therefore not really the process of eating it. (There was also a piece of peach pit in my ice cream.) I love sweets and enjoyed the ice cream for its fresh ingredients and average consistency, but it didn't leave me wanting more. To be fair, I've only tried the one flavor. -- Other Offerings -- Geraldo's has partnered with local Hummingbird Macarons & Deserts (a boutique bakery and desert caterer in Norfolk) and William Dean Chocolates (handmade artisan chocolates from Florida) to offer those additions. Geraldo's also has various ice cream treats ranging from the old fashioned float, sunday, and ice cream bar to a few unexpected twists like ice cream cannoli. There's a wide selection with something for most customers. Even an ice cream flight! -- TLC -- There were at least two staff working there, and the person who waited on us was friendly, polite, and helpful. The indoor area was clean and maintained, as was the outdoor area with the exception of a few crumbs on a table. -- Overall -- Cute shop in a central area with a clean environment and helpful staff. The ice crystals in the ice cream were the main drawback for me. I thought the $4.25 for one rounded scoop (pictured) was a fair price for quality ingredients made fresh that day. If we are specifically in the area I would give it a second chance out of convenience, but unfortunately I wasn't blown away by the primary product the shop features (aka ice cream), and there are lots of competing options in VA Beach. read more
My kids and I are on a mission to try all the local ice cream spots in Virginia Beach. This was our first time checking out Gearld's Ice Cream. It is super clean and and pretty inside. Definitely picture worthy. There are more dessert selections than just ice cream. There seemed to be only one person working on the Saturday afternoon that we visited. She was not super bubbly but she did take her time making each ice cream just as ordered. She was sweet and quiet. My kids enjoyed their ice cream and loved looking around. There is even outdoor seating. It located at a great location within the shopping center and has tons of parking. The reason for the 4 star. It was not the best I cream I had and some of the desserts we order weren't good. Overall, still recommend this spot. read more
Stopped by after dinner for a cup of coffee ice cream and wow was I surprised. This is so much more than just an ice cream bar! Geralds has over 30 flavors to choose from, bunches of toppings, cakes, chocolates, milkshakes, popsicles, floats, cannolis, meringues and I'm sure I'm forgetting a few things! Oh wait, French pastries!!! All of the ice cream is made right in the store which was extremely clean. There was plenty room to indulge either inside or outside or order and take out. The young man working was exceptionally nice and helpful. Really could not ask for better service. The ice cream was wonderful as was the whole experience. Check out their website for the rest of scoop (see what I did there), it's even got a list of all the flavors : ) read more
2 years ago
We came in on a Tuesday evening around 8pm. We got right up to the counter, but after we ordered a huge line formed behind us. The inside was really bright and clean. I loved all the pop of colors, the wall art was real cute and great backdrop for pictures =). Napkins were easily available for cleanup and they had hand sanitizer at the register. The employees seemed enthusiastic, and eager to help and to answer any questions we had. We ordered a small child's scoop for my daughter. She had the Madagascar Vanilla with sprinkles in a cake cone. The ice cream was delicious. It was soft and creamy, and almost had a cake batter consistency but smooth and thinner. It's hard to explain. It was so good. It was a little pricey, $6ish for what we got, but you get what you pay for. My daughter and I are both plain Jane vanilla lovers, and I have to say...this might be the best I've had in awhile. There are TONS of options for what someone may want....from ice cream, sorbets, cakes, coffees, and more. They even offered ube ice cream. If I wasn't so full, I probably would've tried the ube. I will definitely be back though! read more
gerald's was such the cutest little place . it's very bright & open. the ambiance was very lively. it was cool see the other treats they offered outside of ice cream , like the ice cream sandwiches, macaroons, and the chocolates . i ended up getting blueberry cheesecake ice cream on a waffle cone and it was delish . i can't want to go back and test out other flavors . read more
3 years ago
8/4/23 date of visit. Excellent customer service and delicious milkshakes. What more could I ask for. read more
1 year ago
This place has been under my Yelp radar since they were a part of a Friday Flavors segment for a local news outlet last year. Around this time, my girlfriend and I were venturing out to local ice cream places in Hampton Roads (definitely check out my past reviews) and decided to wait just a bit to check Gerald's out since we were already going to other places. Well, the time was finally here to see if the reviews hold up. When we first entered, the staff greeted with an hello. All the flavors were behind them so unfortunately you can't view each one upon choosing, which was no biggie to us. Along with ice cream, they also offer sundaes and shakes, cake slices and chocolate pieces too in case you wanted something different. I gotta say the display was very nice (pics will show you below). We both chose the Ube flavor in waffle cone cups (she chose one scoop and I choose two). From the first bite to the last, it was perfect. The ice cream tasted exactly like the Ube flavor I've been used to tasting from other food I've eaten. It tasted exactly like Ube and wasn't too sweet for my tastes. (My taste buds are still coming back from COVID so it may not compare to how my girlfriend tasted it. She liked hers by the way.) Also, their waffle cones are made in-house and break apart easily. So if you want a piece along with some ice cream to make it like a dip, go on right ahead. It actually makes everything taste just right. We will definitely return here pretty soon. From looking at all the flavors they offer (including some with alcohol), it's too tempting to resist! read more
Truly reminiscent of the ultimate ice cream shop, the friendly staff serves up an extraordinary cold and creamy confection on what was an extremely hot and sunny day! We had just finished brunch at Bay Local and were stuffed, yet we did want something sweet to finish it off. We couldn't decide, so I thought Gerald's is just down the street...what better way to end a fun day with some ice cream!! Well, my family and friends agreed and were blown away by their banana split and the Very Dark Chocolate and Mojito (Mint chocolate chip). The staff is always welcoming and friendly, especially Carter! They know their offerings inside out, so if you have any questions whatsoever, they have answers! They are very good at making good recommendations!! The ice cream is so smooth and creamy, it just satisfies any hankering for a refreshing cold treat! read more
Gerald's is a fun ice cream spot near the Oceanfront specializing in nitrogen ice cream and incredible flavors. They're located on Laskin Road and easy to spot with their colorful sign out front. Everything is clean and bright inside, with lots of comfortable seating (they have outdoor tables too). My husband and I were there around 8 pm on a Thursday evening and there were only two or three other customers. The two employees there were very friendly and personable. The menu is listed on a large board behind the front counter with the flavors organized into categories like Fruit, Coffee, Chocolate, Vanilla- yes, they have more than one kind of vanilla! We ordered a flight with Very Dark Chocolate, Mojito, Burnt Honey, and Chocolate Cherry Cheesecake. The flavors were strong without being overpowering. Burnt Honey had a creme brûlée taste to it which was super delicious. Mojito is a mint chocolate chip ice cream with a real mint leaves base flavor- this was my favorite! All of the ice cream was flavorful, creamy, and delicious. I just can't wait to go back and try more flavors! read more
3 years ago
#52/2020 I don't know about you but I can have ice cream any time of the year no matter how hot or cold it is outside. We all scream for ice cream. Gerald's is such a charming ice cream parlor. It's bright, clean, modern with an old school vibe, and pleasing to the eye. They have a wide variety of flavors and you'll notice that you won't see ice cream tubs in the cases in front of you. I wasn't paying attention as to where they scooped my ice cream from but it just appeared in front me a few moments later. I would love to try the other flavors they offer - classic and some with a twist that caterrs to adults if you know what I mean (heyyyy) so take note of the notated *A next to some flavors. It stands for A-a-a-a-a-alcohol, just in case. Not gonna lie, we were sticker shocked when it was time to pay. For a single scoop on a cake cone and another single scoop with a drizzle of hot fudge in a cup plus tip rang up to $16 and some change. That was the only negative I have to say about it but other than that, I recommend and will definitely return. The staff was friendly, especially one blonde hair fella. He made great conversation and showed he enjoyed his job. Since it's in a large shopping center there is plenty of parking! read more
3 years ago
This place literally has the best ice cream I've ever had. Made on site every day and the staff is the best! I love it here and come back as often as possible the ambiance of the shop itself is very laid back and relaxing. Love the tunes they play read more
4 years ago
2 years ago
3 years ago
Nothing special. Saw a review for the Nutella Shake, super excited to try. Tasted like a chocolate shake, did not taste any Nutella. The pastry was good, make sure to get this warmed. Service was a 2/5. Greeted when we walked in. Unfortunately associate was not in the mood to get into detail about their shop. It was our first time here and we were just a bit confused as to what to order. read more
6 years ago
We have been here a couple times and each time has been more frustrating than the last. They always seem to be out of ice cream, which is maybe a good thing...maybe it's THAT good that they are selling out and kudos for sure, but as a customer having only a couple options for a massive list of flavors feels like a let down. Maybe I'm just getting there at the wrong time. Also, scooping technique. A scoop of ice cream here is a little bit more expensive than two scoops at other local ice cream shops. Which is okay, but on two occasions we didn't even get a full scoop (looked like a full scoop from the outside, but was hollow inside). I had the Cappuccino Chocolate Chunk on one visit and it had no chocolate chunks in it. Flavor wise, it was okay. I'd definitely go back if I'm in the area, but might not make a special trip. The store is super cute and extremely clean. All COVID protocols are being followed. The staff was friendly and polite. read more
Business owner information
Gerald E.
Thank you for taking the time to share your feedback, Caitlin. We…
I truly wasn't expecting this place to be what it was. From the ice cream cakes to the fancy chocolates... it definitely is VERY unique. The ice cream variety is incredible so we ordered a "flight" to go. Zabyone, butterscotch pecan, cookie dough and apple pie were our choice of four and boy were we not disappointed. The Apple pie had legitimate chunks of pie in a cinnamony base. The cookie dough's vanilla base was incredibly tasty-the chunks of dough just brought it to a whole different level. The Zabyone is just indescribable. I read afterwards it is a popular custard and I can't wait to try the real deal to compare the ice cream version to because it was truly a joy. The butterscotch pecan pie as very good as well. I can foresee myself visiting for an Ice Cream cake! read more
I'll start by saying the ambiance, decor and staff are worth the visit. It's absolutely adorable inside, bright white with black accents for a cute retro vibe. The staff were friendly and engaging. It felt like they genuinely enjoyed being at work. The ice cream was great, there were some limited flavors due to Covid but I still felt like there were plenty of options. The waffle cone was fresh and the ice cream was creamy and not icy. read more
The ice cream is absolutely fantastic. We shared a flight of 6, for me the winner was the raspberry sorbet. Perfect mix of tart and sweet. Also the burnt honey, mint chocolate chip, and very dark chocolate ice creams qere all very solid contenders. Though I could do the mint in its own and be thrilled. The dark chocolate sorbet alo e was a touch bitter for me but mix it with anything else and it was divine. The Madagascar vanilla was just kinda there. For me it was the least interesting and definitely was not as tasty as the others it was a very simple light vanilla. As for the service, absolutely top notch. I will be back again and again. read more
Business owner information
Gerald E.
We appreciate your feedback and kind words, Katie! Thank you for…
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More info about Gerald's Ice Cream Bar
1612 Laskin Rd
Ste 770
Hilltop North Shopping Center
Virginia Beach, VA 23451
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(757) 417-7600
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https://geraldsicecream.com
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3 years ago
Gerald's Ice Cream Bar - icecream - Updated June 2026
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