Very unprofessional lady at the phone. Keeps interrupting after she asks for informatio. I decided…read moreto take my care elsewhere

Argumentative general manager, Eddie! Did not take responsibility for his employee, Greg, that…read moregave bad information on how to rectify a problem that developed after the repair pickup. I hope I don't need a auto repair service but if I do it won't be at Crash Champions in Streetsboro or any other location nationwide. Eddie full of excuses and not about customer service. I have also notified my insurance company.

A deer hit my truck and set off my airbags. Took my truck to Bainbridge Body shop and they did a…read morefantastic job. Had an issue after I picked up my truck, took it back to Bainbridge Body shop and they immediately took care of the problem. Excellent local body shop and I highly recommend them for all your auto body repairs. Customer service is A++++. Thanks Bainbridge Body. Will definitely use them again if needed (hopefully I won't LOL)

We have used these guys for years. I can't say enough good things about them and the quality of…read moretheir work. Honest, fair, fast are just a few things top of mind. They work on all vehicle types (including Teslas). Highly recommend!

We've been using this auto body shop for years. Mike does…read moretop notch quality work. We would highly recommend Finishing Edge!

Always a 5 STAR *****!! Amazingly knowledgeable…read more.. Never disappointed with their work!

Awesome place Great prices very friendly My car looks great…read moreand I will take my Car there again if need be and I will recommend them

After my older Civic had an argument with my garage door, I called Classic Honda (Streetsboro) to…read moreask about getting the front bumper fixed. They send all of their body work to Action, so I called and Zach said I could bring the car by any time for a free estimate. I did, and while I was on the phone telling my husband what our options were Zach wiped the house paint scrapes off of the Civic - this was even before I had decided to have Action Auto Body fix anything! I opted to just have the bumper reattached let Action fix the issue. The next day I picked up my Civic - which was cleaner than it's been in a long time! These guys did a great job for a very fair price.

My wife's car was hit by another driver. Allstate insurance sent her to Action Auto Body for the…read morerepair work. She dropped it off and told Action Auto Body we were leaving for vacation on Friday, July 6. She called Action on July 5 to see if the car was ready for pickup. She was told it wasn't. We returned home on July 11 and she received a message from Allstate telling her she owed $200 for the rental car because her car was ready on July 5 and she didn't pick it up. She then called Action Auto Body and was told they had contacted the insurance company to let them know the car was done on July 5 but failed to contact my wife. They said they knew she was leaving on vacation and didn't bother to call. Nor did they call on July 6, July 7, July 8, July 9, July 10 or even July 11 when we returned home. My wife actually had to call them to find out the car was done. The insurance company wouldn't help. Action Auto Body washed their hands of the issue. They were paid through the insurance company so why would they correct their own mistake? Fortunately, Enterprise Rent-A-Car in Streetsboro reduced the fee and my wife only paid $160 for the extra days with the rental car. This isn't over. Cell phones have records of who called. It's quite obvious Action Auto Body never called my wife to let her know the car was done. She has phone records of her call to Action Auto Body on July 5. Anybody can fix a bumper. Consider another company when you need your car fixed. Action Auto Body has poor customer service and even worse, no integrity.

The team at Evolve Auto have completed several repairs for me, both warranty related and body and…read morepaint work on my vehicles and all has been wonderful and exceeding my expectations. Cannot recommend them highly enough!

The staff at evolve were very kind and kept me up to date on my vehicles repairs however the repair…read moreitself was not satisfactory at all. They actively committed insurance fraud by charging for parts that were not replaced and repair operations that were not performed. If you want a good repair don't take your vehicle to evolve!

0 out of 10, would not recommend!! My car was damaged during the hail storm on April 16. I took my…read morevehicle to crash champions on April 28. They originally said 2-3 week. I was totally fine with that, there were a lot of vehicles that were damaged and I know they were going to be busy. CUT TO 4 WEEKS LATER.... No phones calls or updates. I would periodically check on my vehicle, using my app on my phone. Car was moved once. I then received a call from insurance about my rental vehicle. When I spoke to someone at my insurance company they also did not have any update on my vehicle. They were not sent a repair invoice. I called crash champions several times, either had to leave a message or was told they would check on it and call me back, which they didn't. I finally spoke to someone the day I had to drop my rental vehicle off after having to stalker call like an ex-girlfriend. Magically my car was done. Great, go pick it up and not only does my windshield have the same chips in it, now it's completely crack from the passenger side to the driver side. There were still dents on my car and a missed paint chip. Which all of this was previously discussed. So Now I have to bring my car back at a later time when they get my windshield in. Fine again I know they are busy. Fast forward two weeks later, I call to check the status. Not only did they have my windshield, no one called to let me know. Ok told me to bring it in on Wednesday. I get there and no one knew I was coming, didn't have an appointment and the rental car was also unknown. They called the person who scheduled me, and Enterprise responded to get me quickly. Getting ready to get my rental and then I'm told the paperwork has not been sent over yet, since crash champions is covering this rental. I sat there for over an hour. Finally they sent the paperwork and I got the rental. Over a week later and they finally call me that my car is ready. Fantastic.......not ! They missed a dent that I circled in marked when I dropped it off last week. They are going to fix it but that's another day without my car. With that being said, I do realize that they had so many vehicles to work on. The time management and lack of communication is the biggest issue. I will never come back to them. Side note, Michelle in the front office was very nice, and Enterprise employees were fantastic. I finally have my vehicle back and it is July 10th!!!! Not to mention the inside of my car was dirty af!!! They didn't care to even wipe it down. This was after I even pointed out to them how dirty they made it and told them they needed to clean it, they did not. At that point I was irritated and just clean it myself!

From the owner: We Believe the Difference is Trust. At Crash Champions, you're backed by a team of certified…read moreprofessionals who have also earned the trust of the nation's leading insurance providers. We provide free professional estimates, back every repair with a written lifetime guarantee, and communicate through every step of the process. That's trusted collision repair experience - with a personal touch.