Had some suspension and diagnostic issues with my 2023 Skidoo…read more Just returned from week-long trip and was headed out again the following weekend. Called and dropped off 2/9 asking, if at all possible, to have it back for 2/12. I added some preventative maintenance items as well as the diagnostic. Got my sled back completely fixed on 2/11 and the price was extremely reasonable for the work and "emergency service", my words not theirs, that i had requested. Brian at the desk was awesome and didn't meet Kyle the tech but he turned the wrenches and got me back on the snow. Thank you, Brian, Kyle and the HK team. Don C

I bought my Waverunner here about 10 years ago and have had it serviced regularly over that time…read moreperiod. I've also owned a few scooters in the same time period. The toys that HK Powersports sell all need maintenance and occasional repairs. For me what matters most is the quality of service a dealer can provide. The service here is always done professionally, is priced fairly (I didn't say cheap) and is done on time. The service managers including the current one are always friendly, responsive and competent. I highly recommend HK Powersports.

Great Shop, Good service, and Peter The owner can fix anything. reasonable prices. I highly…read morerecommend Dumont Cycles. If you need something fixed or looking to buy a car, truck, or bike. Check out this place.

Amazing work! If you want it done right this is the shop to go to!…read more Fast, reliable & competitive pricing Five stars all the way!

My first experience with this business was on the service side. I can not speak to their sales…read more This is the kind of family-owned business with good old fashioned small-town customer service. It does not feel like like a big dealership. The owner, Dale, seems knowledgeable and honest. I dropped off my 20 year old snowmobile during the busy season because it wouldn't run. He started working on it a week later. One week after that, it was done and ready to go. Reasonable labor rate. Only disappointed that they could not do pickup and delivery. I will likely have my equipment serviced here in the future.

From the owner: We are a Yamaha and Kymco Dealer and sell new ATV's, Motorcycles, Snowmobiles, Scooters, Side by…read moreSides and Generators. We service all makes and models and have a very reputable service department.

Wayne was a great guy to deal with. Helpful and friendly from the initial inquiry until the pickup…read more Came all the way from Massachusetts to grab the 2020 Kawasaki Z650 and he made it clear cut and easy to do as a first time buyer and ever helped get it loaded and secured in the trailer. All around great experience and solid guy. I would heavily recommend his business

just now New If i…read morecould give Wayne 0 stars I would, absolutely dick way to handle business and talk to a customer that just wants a simple update on what's going on. Made my appointment 2 weeks ago and was asked to drop a day early so he could start first thing to have it done before the end of the day. Not only did HE not do anything but he NEVER showed up to open his shop let alone do any work. When I texted to get an update the response I got was absolutely uncalled for(text correspondence posted). I would NEVER dream of speaking to one of my customers this way!!! ABSOLUTE DISGRACE. DONT TAKE YOUR BIKE TO WAYNE CAUSE CHANCES ARE HE WONT SHOW UP TO DO THE WORK.

Bought another one salesman found me exactly what I asked for & it's already got pipes bars & the…read moremagnum front rim only 12k miles they put on new tires full service and detailed her thanks again to the whole team all working together like a well oiled machine

welcome to 2026 and national powersports…read more 2013 road glide, 13yo with almost 40k miles .... still $11,000. mechanical notes "rear rocket seep"! why not just FIX IT!!!! then they have a 2007 street glide, "select unit", which i dunno sounds like it should be a GOOD thing, not cheap... "needs steering issue corrected"... because it's a SALVAGE TITLE!!! what world are we living in?!? national just pedals JUNK, and they won't budge at all on price. what a frustrating experience

The owner went above and beyond assisting me with my purchases. His knowledge of fine Quality…read moreantiques is quite impressive. I will be back and will recommend this store to all of my friends.

He helped me out of a real jam when my bike broke down when I was away from home. I would highly…read morerecommend this business.

So I am traveling to Maine and am from NC. I needed a rear tire. Staying in Do er for the night I…read morewent to Rochester HD. Service said try and work me in and couldn't ensure it would be done in a day. Because they had appointments and couldn't take a traveler and I would have to hang around for whenever and bike week is coming up. Called this place mind you where the ralley is happening. Their stand was absolutely get it in and it will be done today. It was done in three hrs. So if you really need something done and need it while you're traveling i recommend this place. Do not even waste your time with Rochester HD waste of time Rock on HD in Laconia

My motorcycle broke down on the second to last day of bike week…read more The service dept and staff were great, picking up the bike ,to calling me with updates. I would highly recommend there service and when looking for a new ride put them at the top of your list. I wish every HD dealership was run this well and professional as this dealership.

Absoloutley amazing purchase! Kailey helped me a lot, and she was really kind!! Would definitely…read morerecommend to a freind :)

Despite getting a good deal on 2 bikes, I will never come back to this dealership. The internet…read moresalesman lied about every aspect of the inventory, pricing, etc so when my boyfriend and I got to the dealership, expectations were not met. I tried test driving one bike that despite having gone through a 103 point inspection (that cost $1300) had a dead battery and took hours to get updates completed on the day I came back to pick it up. The other bike we bought had also undergone this "inspection" yet no one saw all the scratches on the pipes and saddlebag from having clearly been put down and when we showed up on the pre-determined day and time, the bike hadn't even been washed or detailed yet. The financing was a nightmare and my boyfriend and I were harassed for weeks following the sale due to incompetence with paperwork. I would just assume pay more for a bike for a dealership that knows what it's doing and doesn't use these ploys to get buyers through the door just to screw them over in other ways! Stay away!