I have gone to Gerard's for egg salad at the deli and all the workers leave before they close at 7pm. I'm there before they officially close the deli and the workers leave before that. I had to call the store and the manager told me the same thing, the workers have left before the deli closes at 7pm. Poor service. read more

When I lived in the area, Gerrard's was my go to when I wanted to spoil myself and get great food. It was like an adult candy store with everything your hearts desired. Recent, on a trip beck to visit family, I stopped to treat myself to great food and a great experience. I was saddened at what I found. When I walked in the store looked old and in disrepair. I went to get Bread pudding but they were several days expired. I then tried the chocolate confection isles and found way too many expired chocolate. All the ones I loved were expired. I then went to the vegetables and fruits. The peaches were a mix of shriveling peaches that were way past their prime and over ripened peaches. You have to pick through them to find a good one. I purchased an apple tart and the young lady gave excellent service. The over all select was sparse and the store looked old and a poor version of its former self. The store looked run down and aged as if no care has been put into it. I left very sad as if I lost a happy time in my childhood. Sad. read more

W this place is a little pricey but the store workers a so cool and the breakfast burrito is so amazing

I love our local neighborhood market. This place is a diamond in the rough. At first glance I found it to be very unassuming. The more I went to this place, the more I found items that I just can't find elsewhere. Their alcohol selection is incredible especially for beers and ciders. I've never seen a bigger selection at a grocery store. They also have a wide variety of cheeses and charcuterie supplies to go with the alcohol selection. They have an in house butcher who will customize what you need as well as an in house bakery and deli. Some of my favorites are their ranch dressing which reminds me of the ranch dressing back home in the Midwest. Their candy and chocolate selection has a wide array of modern day treats as well as many from childhood. My only wish is a wider array of local produce although they usually have the best fresh strawberries I have found. read more

Went to the deli tonight and met the new chef in charge of the deli. She is amazing! Such great service .. so much energy..breath of fresh air. Service has always been good but the new chef is a step above! Thank you for having her! read more

I got what I needed and the staff welcomed me warmly - in and out in less than 10 minutes. Great new discovery when I end up in Redlands again! read more

We come here for odd food items that we can't get at the regular market and for the bowls. Nothing else really as the expiration dates can be questionable read more

I really loved this store... but now I am suspect of their financial stability and common sense. I cannot think of when I have not bought from this store. But today made me. rethink whether they will be my first stop. Normally, I come to Gerrard's to buy meat and a few other things located in the sought half of the building. Today I needed to get some vegetables. When I did my usual and bought meat I headed over to the other side. When I got there I did not know they had a thrift store-looking corner masquerading as a card display. It looked like it was just thrown there with no regard for the reputation of a premium full-service grocery store. Then I get to the checkout with four items. Those items cost $40ish. I was asked if I wanted a bag. Not to purchase a bag. DID I WANT A BAG? I asked if it was free or ten cents. Cold Play at the checkout said it was 15 cents. You've got to be kidding. Gerrard's is in such dire straights financially that they can't absorb a bag or two when they charge higher prices than most stores. I even explained that I had bought two of the custom Gerrad baskets for $10 each but forgot mine. Nope. I had to get a short lecture on Gerrard's saving the planet from destruction by not giving away free bags. It makes me sad for the old Gerrard's when an employee could use common sense and even bag empathy for a senior citizen just not wanting to drop his amazing Gerrad's ranch dressing. read more

I love that Gerard's is now carrying Smart Chicken, a great product. And the new wine selection fantastic!

Bought a burrito completely overcooked. not good, absolutelynothinggoodaboutit. .. But corn beef and cabbage for Saint Patrick's no taste on beef very poor. read more

Food from the delicatessen is always great. I just read a few comments on cleanliness. Those are spot on. I noticed no comments from management on anything. Nice they can care less. Customer service on the last few trips had gone way below what it used to be. I was the only customer at the deli. Worker looked at me and went back to cleaning a meat cutter. Ten minutes to be helped. The gal working the only open register was exceptionally rude. No eye contact, would not respond to questions and scowled. Horrible employee. Called to speak to a manager so they could help improve the issues. She was also rude and disinterested. Said she rarely walks by those positions. Acted like I was bothering her. Been going for years, and will try one more time. If still the same I will be done. Too bad for a small independent grocer. read more

Very disappointed in their Prime Rib Dinner from their catering section. We have ordered their Prime Rib and Ham dinners for Thanksgiving and Christmas due to it being an excellent quality/deal without the hassle of cooking because you can pick it up hot. When you pick it up, it's all packed in a box for you to take home. There were just a few things that didn't go well this time for Thanksgiving. 1) There needs to be more behind the deli counter the day before and of a holiday pick up. There was a line and one was making bread, another was trying to put together my order which I waited 45 min for, and another had to go and make something that was paid for but was not made the day before for pick up. Finally, another one went on a 10 min break. 2) The Prime Rib dinner is listed at $219.99 with everything that's listed. At the time I was charged $229.99 which I didn't realize that was not the price that was listed. 3) When everything was taken out of the box to transfer to platters at home, the green bean amandine sat in some milky sauce (which has never been served this way), the mashed potatoes had a weird texture and taste (maybe from a box?) and there were no gravy, au jus or horseradish in the box. (I should of looked but in the last 4 years, we've never had an issue and I've already been at the deli for 45 min). I had to go back to Gerrard's and explained there were no gravy or au jus in the box. They gave me a container of turkey gravy and was told the au jus is the meat dripping in the pan. (It hasn't been this way so I was confused. I swear we've always received a small container of horseradish and a container of au jus) 4) The worse part was when the Prime Rib was sliced, it was almost 40% of inedible fat and I had to trim most of it off. I am surprised that they did not trim the excess because there was so much excess fat and they have a great butcher counter. (I know prime rib is a fattier cut of meat but not this much) No one touched the green beans, kids left mashed potatoes on their plates and there were not enough Prime Rib to serve a larger cut. Luckily I purchased extra sides and a turkey breast from Costco also but truly a very disappointing catering meal. I still love Gerrard's and will still shop there, but there needs to be more help at the counter (maybe a "caller/expediter" to make sure that things that need to go out are coming out in timely and correct manner), and quality check of what is being served especially when they are serving inferior items than what is listed or being paid for. (I guess I can also cook myself...ugh) read more

Gerrards Market - Grocery Near Me - Redlands, California

Any negative reviews posted since 8/28/20 are retaliatory because Gerrards has shown that they care about ALL their customers! The store is Always clean, they sell high quality produce, meats and deli items PLUS they have the best beer selection in So. Cal! The customer service is just fine! read more

Gerrard's has been my go to market for it's high quality products and incredible beer and wine selection , the best meats and produce! They now carry the Connoisur Culinary Products "Master Blend seasoning " in the butcher shop!! It's a great all purpose seasoning now available locally!! read more

This place is an amazing small market with an amazing beer selection. I'm sure the prices are lower at the big brand stores but so is the quality. If you come here bring a sweatshirt because it has two beer caves stocked with an amazing selection. I even managed to find a few Russian River Pliny the Elder in stock. I will be back to pick up some of the steaks next time I'm ready for a food rib eye. read more

Gerrards Market - Pliny the Elder! - Grocery Near Me - Redlands, California

Dirty. Poorly stocked. Expiration date on bag of pretzels I bought stale and past their expiration date. Poor wine selection. Expensive. I won't be back. read more

Awesome local Redlands spot!! Great prices and great people. Has a lot of local goods and the coffee bar in the AM is quite tasty!!

Gerrards catered the cocktail hour appetizers at our wedding. Sandy was wonderful and so accommodating for any request. The food was delicious and her team created an amazing display. I'd 100% recommend Gerrards for any catering needs! read more

My husband breakfast burrito this morning it was horrible no taste the sausage was crumble taste like dog nibbles I got sick afterwards

I wanted to share this story since someone just reminded me of Gerrards Market today. A few years I walked in to buy some ribs. When I came home with the ribs, I ate a few pieces and saved the rest for the next few days. I woke up the next morning with food poisoning due to the ribs. I was sick for the next two weeks. It even got to the point where I had to go to urgent care several times to make sure I didn't have a bug or anything inside of me. read more

The reason for this 5-star review of Gerrard's is because of Tom (owner/manager). I hadn't known Tom prior to this experience, but he really did something special for me: On Christmas Eve, I was running around town and had managed to get the gifts that I had planned for everyone in my family, except the See's chocolates for my grandfather. See's was closed, and I went by Gerrard's as a last ditch effort, but assumed they did not sell See's. Tom was there when I walked in, so I asked him if they sell See's, and he confirmed they didn't. However, after showing me the different chocolate options they had, he left and then came back a few minutes later with his own PERSONAL box of See's candy, and offered it to me to give to my grandpa for Christmas. I accepted, and Tom basically saved Christmas. Go Gerrard's!! Thank you so much Tom. read more

Gerrards is pretty cool. We used to come here a lot back in the day but don't live close enough to it now. I go there for the gourmet coffee that I can't find in the big grocery stores and the specials that they have on their meat from time to time. They also carry some off brand beef jerky that taste really good and local products. I would say, if you can visit them, do it. Good quality and always great to support local businesses. read more

Still WAY over-priced. Wine area not lively anymore either. Employees very friendly though. No service in wine or beer section. And this microscopic "hero" sandwich had price of 1.99 below it. Checker said was 6.99. Ugh. Trader Joes has better eclectic items. No Italian barolos. Cute, but just WAY over-priced for these times.. read more

Gerrards Market - Mini hero sandwich, bare bones style. Not worth 6.99!!! - Grocery Near Me - Redlands, California

I just had the best Latte and scone at Gerrards Market! They just opened their coffee and juice bar. Great service and fast! I ordered a large vanilla latte with oat milk. Shop local (: read more

I first went there in June 2023 to buy Lindys Taco Sauce. They have a wonderful Boars Head Soup bar. The staff are all really cool- I have been there weekly since read more

This is a great market for fancy cheese, wine, elk, bison meat, and fun unique sodas. The prices here arent too bad either.

Gerrards is a great local market. It is expensive, so for basic foods, I shop elsewhere. However, if I want fresh squeezed orange juice or local produce, this is where I go. Lines to check out can get long. read more

Best place ever for fast pick up - every one is extremely nice - was looking for egg dye for Easter on Saturday before and the lady said they were sold out - while in line she came up to me and found three boxes for me thank you read more

We love Gerrard's! We also love the bakery/deli. The kids make sure to get a free cookie when we go. If you need a snack to go with your beer- grab some Beecher's Flagship cheese and crackers from the cheese aisle. It's our favorite. We stop at the beer cave after church (We're Reformed so we recognize other church members when we're buying beer. #cheersandamen) to grab a mix and match six-pack. The gal that works in the beer cave and keeps it stocked is pretty rad. She's knowledgeable and kind. If you aren't sure about what to get, make sure to ask. I've never been disappointed by a suggestion. read more

Gerrards Market - The Cave has big jackets for you to wear while shopping for beer. They've come in handy when our youngest was napping while we shopped! - Grocery Near Me - Redlands, California

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Sadly being a native here in Redlands you go to Gerard's because its small and a staple here in town. I've noticed a change in employees in the Side Bar Cafe which has been awesome but Melanie unfortunately, has been unpleasant to deal with. We often go to Gerard's for their acai bowls and yummy desserts. The last 2 times we have been, Melanie has been the one to help us. She doesn't smile or seem happy to be employed there. Customer service has seemed to go out the door. When working with the public you have to be somewhat happy or smile so the customer seems like you want them there. With Melanie it seems like you are annoying her that she has to help you. The 2 times we went in she forgot fruit on our bowls. The 1st time, ok not a problem.. the 2nd time we mentioned it to her and she didn't say a word just took the bowls and threw some fruit (THAT SHE FORGOT) and then set it down... No I am sorry I forgot that, nothing. Maybe Melanie belongs in a cubical? Gerard's do better! We love it there and want to continue coming but we want to come and feel appreciated for our business we are giving to you. read more

Support your local businesses! With that being said.......The beer garden is amazing! They have an amazing selection and decent prices. It's constantly stocked, and the Mo knows her stuff. The burrito and sandwich bar is also bomb! They're massive and cheap. They have a great prime cut meats & a large cheese selection too. Oh yeah, the salad and soup bar is good. I love their boars head chili with a slice of corn bread. Certain weekends they also smoke chicken or ribs, or other various meats and it's tasty. read more

Great selections of beer and wine! There's always something new to try every time we visit! You won't find so many selections elsewhere. If your in Redlands, must visit. read more

Gerrards Market - Wine - Grocery Near Me - Redlands, California

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This place is terrible. Dirty store and not very friendly service. On top of all of that, they decided to discontinue "We back our Blue" shirts because they got pressure from the radicals #nevergerrards read more

Looking for FRESH, awesome strawberries IN MY AREA, I was led to Gerrard's. I had forgotten about this place and hadn't been back since high school and that was years ago. This place is way better then going to any of the major grocery stores, of course as everyone knows, one must travel to specialty stores. The strawberries here are hand picked and locally grown. They come in the old school small green baskets and you can smell them. Something that all major stores lack. While I think French strawberries are the best, for being stateside and in my area, they are the best. Taste the difference! They also have really good couverture chocolate, powder and blocks. Think of this place just as a tad bit better than Trader Joe's. Except TJ's don't have couveture chocolate (not that I've seen anyways). The prices are pretty cheap too compared to TJ's and major stores. The organic stuff is about .50 cheaper sometimes a $1, the utensils are cheaper too. They have a full bakery and deli and everything is made at the store fresh. If you live in the Redlands, Loma Linda, S.B. area you should come here and check out their strawberries. LoL. read more

Tucked away in a quiet, sleepy upscale part of Redlands is Gerrard's. Somewhere in the back of my head I knew this place existed for years - but had never been. It wasn't until my mother suggested we take a trip that I discovered this shining gem of a store - and also rued all the years I never bothered visiting it. To summarize much of what other Yelpers have said; Gerrard's is an upscale grocery store - but that description doesn't really do it justice. I will try to do so accurately here. First, a disclaimer. Yes... the store is a bit pricey on many of its items. It's pretty much on par with a Ralph's or Vons when it comes to prices. A little more on some things, and a little less on others. They also have weekly sales via a circular that brings some items down to reasonable levels. What makes Gerrard's really stand out is their selection. They have a fantastic selection of foodstuffs - especially hard to find items that I've only seen in specialty shops. For instance - there's a shop in Solvang called Vinhus that has this wonderful peppered cheese called "Marco Polo". I've never been able to find it outside of Solvang. I was both stunned and delighted when I found it right there in their gourmet cheese section? At about the same price, if not a little lower, than I found at Vinhus?! They have all kinds of gourmet items from fine cheeses from around the world that you might not find outside of a cheesemonger's shop, to the finest of Boar's Head meats in their deli section. You'll find so many little gems and treasures down their aisles. They also feature produce and merchandise sourced from local farms - with special emphasis on organic foods. But what has truly, truly entranced me is Gerrard's Liquor section. Their selection of wines, for a grocery store; is superb! Almost every appellation and varietal is represented here. Hell...good luck even finding a Pinot Blanc in the "Other Whites" section of Bev Mo! Gerrard's has at least three different types in stock. And their selection of hard liquors is sublime. They have stuff I didn't even know EXISTED. But really... those of you who are fans of Beers and Ales MUST visit here if for nothing else than their WALL OF BEERS! Yes.. i said it.. wall...of...beers. They have a whole wall (and a half!) of cooler cases with beers, ales, lamibics, porters, stouts, heffe-weizens... you nsme it; from all over the world! The selection is nothing short of epic and you'll spend a good half hour just trying to decide what to bring home. In the (currently) 3 times the wife and I have come here - we've also encountered exceptional service from the employees. They are always helpful and friendly. During one visit, one of the checkers welcomed us personally - noting that she'd never seen us before and asked if we found everything okay - and made suggestions on things we might like based off a few of the items we were purchasing. She really seemed to know a lot about the products they sell. You don't see much of that any more. I really can't recommend Gerrard's any more highly. I would give it 7 stars if I could. Bring some cash, a shopping list, and your imagination and I'm sure you'll come home with some treasured finds and a smile on your race - and a private promise to return! read more

So two weeks ago today I went in to purchase some meat and also some salads from the deli. I ordered some bacon from behind the meat counter and asked the gentleman if there was anyone working behind the deli counter and he said yes and pointed to a lady with short blue dyed hair over in the corner. I walked up to the deli counter, she looked up at me, turned around and went into the back without acknowledging me or anything. I waited several minutes and she never came back out so I addressed the gentleman behind the meat counter again saying "do you think she's coming back". He said let me go find her and walked a crossed the counter and into the back. He came out a few minutes later and said that she would be out shortly. I waited at least another five minutes and she never returned so I asked him again "do you think she was coming back out? Finally I see her make her way out from the back. She walked behind and up to what looked like a sink, washed her hands, dried her hands off with some paper towels walked back to the table and started fiddling around with some thing on the table still ignoring me, not acknowledging that I was still waiting there, and now another customer who came up and was standing beside me waiting for service. Finally reluctantly the lady with the blue hair came up to me and I said "good afternoon how are you?" No response or smile or any sorry to keep you waiting. I said I would like to have 2 lbs of the Cheddar Mac salad in 2 containers. She abruptly slid open the glass doors from behind the counter, pulled out the bowl of salad, turned around and slapped it down very loudly on the back bar making salad spill because of the abruptness and how hard she put it down. She filled up only one container, weighted it and slammed it down in front of me with a lid on it and then turned around and walked off. I looked at the other customer beside me like that was extremely rude do you think she's coming back and the Lady said I don't know. I said forget this I'm leaving so I took my salad and meat and went to check out. When I got to the front there were two young women both young with blonde hair gossiping behind the checkout stand and I came up handed them my meat and salad. I again said good afternoon to them with no response. Then I was told the amount, I paid my bill and then she abruptly asked me did I want my receipt and when I said yes she basically threw it at me. I left the store very upset feeling like I was made to feel like I had inconvenienced these three women for absolutely no reason other than just coming into your store where I purchased $100 worth of items. I've been coming to your store approximately three months now and I will never come back because I've never been treated so rudely me in my entire life. I hope you know that your employees have no business working in customer service because they made me feel like I was insignificant, in their way and that I shouldn't have been in your store. I will never be returning! I attempted to call multiple times the next day and the next couple days thereafter but could never get anyone to answer the phone at your store so I'm left no other option but to leave this extremely negative review. I literally cried all the way home from Redlands and I live in Riverside because never in my life has anyone at any store ever treated me so rudely. Your employees should be ashamed of themselves and you should not continue to hire people or allow people like these three women to work at your store. I like your store because you had the buy one get one free on the meat and also because you're one of the few stores that actually carry the Cheddar Mac salad but after this forget it. I'll go back to Vons, Ralph's, or StaterBros!!!!' read more

1.99 tacos in the deli are good and you can select different toppings. Also they have sushi And other gourmet sandwitches Good selection of meats cheeses and beverages.They also accept EBT. read more

Service is rude male checker around 7:00 friday evening was a total jerk . Came to help with long line and disrespectful to very last customer that was waiting patiently. Made customer go back to other line after seeing him waiting in his line as he didn't even want to finish. What an unprofessional punk. read more

I have more exposure to this store now that weekly band practice is two blocks away. Always an expensive option, nonetheless, Gerard's is well-stocked with slightly better products than Albertson's and such. Sometimes it's worth it. The expanded microbrewery options makes them a destination for those seeking more than the now homogenized selection at Bev Mo. Their liquor selection is pricy, but the privileged ones on the hill won't mind I am sure. The deli section is my favorite. Not certain that their fried chicken is any better than Von's, for example, but everything else appears to dance circles around the competition. Local products mingle with national brands. One Croatian buddy commented that Gerard's reminds him of a European market. I agree. While not everyone will appreciate the store, cheapwads will avoid I am sure, there is a nice sense that corporate interests are not being served here. read more

Great time at Gerrards this morning with family. We got specialty coffees, juices, pastries and breakfast burritos. All were great. Nice vibe with conversations with other patrons and staff. Did some specialty item shopping too! Great selections. A Redlands institution that has aged like fine wine. Staff is fantastic, especially the young lady working the first register. She's a manager in training (good choice!). Very helpful with lottery ticket sales. read more