They are very friendly, efficient and clean. They do an excellent job and really care about the quality of their work. They also have excellent cocktails! read more

DO NOT GO TO THIS PLACE! I had been going here for a couple of years and knew the owner, Vanessa, from when she worked at PureLux. When she moved to this location, I started going there because she had previously been my nail technician. However, I was eventually told that she was no longer taking customers, so I was assigned to Hailey. That's when the problems started. Hailey had a huge attitude because I happened to come in on a day she was off and had another technician who I really liked. I continued requesting that technician, and apparently, Hailey had an issue with that. On another visit, I had Hailey again, and she was extremely rude when I asked her to show me the available colors. In a very condescending manner, she told me that I had to choose the color she was showing me. I eventually called and asked to speak with either Vanessa or Amanda. I was told that one of them would call me back. That call never happened. I'm still waiting for it, and this was a couple of years ago! I recently looked at their reviews out of curiosity and honestly couldn't believe how many negative reviews they've received. Unfortunately, based on my own experience, I'm not surprised. As a business owner myself, I would have expected a completely different level of customer service, especially toward someone who had been a loyal customer for years. Customers should feel valued and respected, not treated as though they are an inconvenience. Needless to say, I never went back. read more

I absolutely love this place & won't go anywhere else to get my nails or toes done. I've been going for about a year now & their salon is a whole vibe. The nail techs are all incredibly kind, pay attention to detail, & super knowledgeable. I've worked with Kimmy, Pey, & Bao. Each one has brought a different positive experience for me. Can't wait to return! I always look forward to getting pampered by the best! read more

GiGi Nail Spa - Manicure - GelX - ombré - Nail Salons Near Me - Houston, Texas

I think I have found my new favorite nail salon! Everyone was so friendly and helpful. Kevin did an amazing job in my nails and took his time. The staff was not rushed at all and I am so happy how my nails turned out. I also love the shoulder massage that is in closed and the free drink! I highly recommend this amazing nail salon. read more

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I came here today & had a terrible experience. The lady at the front sat me down to get a color change on my toes and a nail refill never offered me anything to drink. The 3 people surrounding me (none of color like myself all had drinks) I had to ask my nail tech if I could get something to drink. She asked me what I wanted and about 10-15 minutes later brought it to me. My toes- she wasn't paying attention to detail i had to constantly tell her and show her paint that was not in the lines of my nails very careless. The nail tech obviously finished after her since they took longer and when she was done she did not lift the arm of the chair up for me to exit nor did she grab my shoes for me. I was sitting there for a couple minutes looking for my shoes and when my nail tech finally came back around I asked her where my shoes were and they were behind the chair, very unprofessional for them to not assist me at all. No nail salon has ever treated me like that and as A woman of color I won't be returning. read more

I got a shellac manicure and pedicure with builder gel on my nails and chrome as well. My pedicure was very good, but my manicure was very sloppily done. There was no base coat put under the chrome so when I walked out of the salon, it was see-through and the person doing my nails did not get the side or the tip of my nails . I had to come back the next day. read more

First time getting a manicure in many years with being a chef. Asked for the basic manicure and dip powder full set and PAID FOR IT. All i got was a dip powder full set, that they said cuticle care was $5 extra even though i asked for the basic and didn't get any of the added extras. Did ask why none of the extras were added even though i paid for them and gave me zero excuse. I was also told the color was not opaque but it is. I'm not happy at all. Now i have to go on my vacation with nails I'm not okay with. read more

The best place in town. They always do an incredible job no matter which tech is taking care of you that day. read more

GiGi Nail Spa - Red holiday nails - Nail Salons Near Me - Houston, Texas

Depending on your budget this may or may not be the place for you. With that said...I love coming here to get my manicures and pedicures. I've been coming here for almost a year now with my sister. After a long week of work this is where we meet up to catch up. Personally ive had nothing but great experiences. Everytime I've come here i walk in and I always get service right away. No matter what photo of nail art I want I always get exactly what I want or above and beyond what I thought I wanted. I never do a reservation bc I don't have the time but they are always willing to accommodate. The nail staff here are always updated to the newest nail trends and I've always received what I wanted. With that said Ñ, if you don't value nail art and its value, then this might not be the place for you. Tip not included a manicure can cost me about $90 (for me bc I always get the latest nail art) or pedicure around $50 ( bc k try to get the best stone massage and catering) . I personally value this service as an art and as a splurge. With that in mind I would definitely recommend this place. I have my favorite nail artists (Bao) but if he's not available the rest of the team is amazing and always looking for ways to make recommendations on what would look best for you and they have never failed. read more

Have been a regular here for 4 years. Today I paid $80 for an acrylic refill with French tips. I've never paid this much for nails. I cross referenced the prices on the website and was told that they were out of date. She broke down the price for me: $45 for acrylic refill $25 for French $5 to shape $5 for length A charge for shape!? Is that not required just to complete my nails!?? And an extra $5 for length? I had them CUT SHORTER and they are my natural nails! No tips! Absolutely ridiculous. And I'll add a photo of my nails. They're completely basic. I understand inflation and prices increasing. But charging me extra for "length" when I requested the OPPOSITE of length is just deceitful. It's like a restaurant charging you a fee bc you requested NOT to have cheese on something. You have lost a loyal customer. read more

GiGi Nail Spa - My $80 nails job - Nail Salons Near Me - Houston, Texas

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I've been coming to Gigi for years. However, I did my nails Friday my pinky broke (acrylic) two days later. I got it fixed today, Wednesday and now my middle finger broke. I haven't done nothing but work and dishes. Not even a week. read more

THEY DO NOT RESPECT APPOINTMENT TIMES AND WILL MAKE UP "VERBAL" POLICIES AT THEIR CONVENIENCE. I have been a loyal client of Gigi's since 2021 and love my ex-nail ladies Haley and Thao. They both do excellent work and I am sad to no longer be a client of theirs. Where Gigi's falls short is on their management/front desk girl. I arrived at 11:15 for my 11:30 appointment and did not get my service started until almost 12:00. I'm assuming Haley had to take a walk-in shortly before my appointment. Regardless, my appointment time was not respected. I told Haley that I felt they should give some kind of discount for my time. When I got to the checkout the front desk girl asked, "why would I give you a discount? Theres been times you were late or cancelled same day and I never charged you even though that's our policy." First of all, I have never been 30 minutes late. I haven't even been more than 5 minutes late in over 6 months. (I know this because Gigi's calls you at 5 mins late.) Second of all, the one time I cancelled same-day, my grandfather was in the ICU across town. I guess I should have left his side to make my appointment? Not to mention the countless times somebody else has started my soak off because Haley was running late on my appointment. Furthermore, the front desk girl was unable to provide a written policy for charging a late/cancellation fee nor evidence of me being late/cancelling. She said "it's verbal policy". Has never once been mentioned to me in 3 years. So BEWARE because this salon makes up "verbal" policies at their convenience. Last of all, what kind of professional responds in this way to an established client? Me being late 6 months ago has nothing to do with you not respecting my appointment TODAY. If my "tardiness" was a problem, it would have been addressed THEN, not held over my head in the future. This place gives zero cares about maintaining clientele and I will warn everybody I know to stay away. Even if a discount was out of the question, she could have offered complimentary rewards points, a free pedicure upgrade, etc. So many other ways to keep a client happy when you have clearly messed up. I gave the salon over a week to reach out to me (I filled out their survey privately first) and nothing. They do not care about you! Your front desk girl needs an attitude check and a job not in customer service! Wishing the best to Haley and Thao. read more

I love Gigi's but this recent experience was horrible. I asked for a certain design which I paid an extra $25 for and they didn't do it correctly. When I asked them to redo it they said I would have to get the same design or they would charge me extra to change it. It was a simple heart design on my ring finger. When I asked to fix it, I received so much attitude and I felt bad for even asking for them to fix it. I paid and tipped and I now regret tipping. read more

I have been coming to Gigi since they opened with my friends. The nail techs I've had have all been amazing! They do a shoulder massage with most of the pedicures and it is incredible. If one of my normal techs isn't there, they always provide a wonderful alternative. They are always very accommodating of me and know that I come during lunch from work. My nail tech always helps me pick a color that goes well with my skin. They've always made an effort to get to know me, ask about my family and work. One time, I forgot to schedule a brow wax with my appointment and the tech said, "don't worry, you are the customer and we will take care of you!" That is what Gigi is all about! They've always taken care of me. Gigi has a loyal customer! read more

GiGi Nail Spa - Nail Salons Near Me - Houston, Texas

highly recommend!!!! Love this place Fiona is the best !!! Very professional wouldn't go any other place read more

GiGi Nail Spa - Nail Salons Near Me - Houston, Texas

I always get my dip nails done here whenever I'm in town and I always love them! The light purple ones were done by Lee and he did an excellent job on them. Very thorough!! I also got my Eras Tour nails done here in April & the nail tech was very patient and achieved exactly what I wanted! The salon is very clean and it's one of my favorite nail salons read more

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Great work all the time. Great customer service. First time bringing my baby with me and everyone was so patient and helpful while I got my services done. read more

One of the best nail salons. They actually take their time and don't rush! Been going to them for years and will continue.

So I really needed to get a manny pedi ASAP and Gigi's was good about getting me seated immediately. BUT... my experience there was so awful that I legitimately cried while paying. I got there and started showing what I wanted to the nail tech.... And just just rushed me and told me to choose a color.. I had a few photos to show and hoped that they would keep that in mind and execute the style I was going for, or at least make me feel as if they were taking it I to consideration. First: I get it's a small space but it was so cramped they sat me next to a girl coughing and no mask. When I asked to sit further away I was just ignored and looked at as if I was burdening them. They didn't listen to what I wanted so fine I chose to just get a solid color. The lady asked me what size and style I wanted and I was trying to tell her what I wanted and she basically just rushed and I barely got a chance to say what I wanted. When I mentioned that the nails were too short she told me " well that's why I asked how long you wanted them". I mean if I had enough time to really get to see the length she had it maybe I would have been able to be sure. I didn't even get to really get a question in or a suggestion. When choosing the color since the original style I wanted was never confirmed, I said let me just choose a color. The nail tech just threw the samples at me and stared as if I was just wasting her time. It made me feel so uncomfortable. When it came time for the pedicure [this part is a nightmare] the original lady said she couldn't do the acrylic to shape... so they brought this guy. The man didn't even soak my feet or clean the sides nothing! I told him I had an incident that my toe was jammed! He proceeded to just put on the acrylic toe just like that!!!! They when he did go through the process of the pedicure he used a used tool just changed the sticker! UNSANITARY!!!! The whole time they looked at me my toes and just spoke in Vietnamese. They had time to converse with each other but not once took i to consideration anything that I asked for or cared for my comfort. Then when it came to polishing my toes I asked for it to be the same as the nails. We finally settled a color and turns out they didn't have anything close to it and what they did have they were out of. So I proceeded to just settle for a pearl white, I chose the color and said "I just don't want the white out white" please. And what did I get.... The white out white. When checking my nails I noticed the shaping was off and the sizing was uneven. When I pointed it out to her she just made my pointer finger even shorter. Keep in mind every time I pointed something out to this woman she would roll her eyes and was very obviously flustered. And that's that I barely got to point anything out. I told her can you please not make it so squared more rounded a natural style. She would go on to say yea yea and then carry on with her conversation with her colleagues. I felt so embarrassed. Then I saw the finished product and told her this color is faded... she told me well that's how it is. Then I had to ask someone if they could fix the dent in my nails! Like wth Now my toes are seriously messed up in a lot of pain, and I had to go to a doctor to treat it because they said whatever they used wasn't sanitary, they didn't clean accordingly, and just put the nail on an open wound with out even treating it. In the past I had an issue with my toe like this and the girl at my other nail salon really took care of it and it was perfect! Here! It cost me more just to have to go to a clinic! I was made to feel uncomfortable I didn't get what I wanted When I tried to mention something I was just shut down I didn't want to be rude or say something because I saw that it was so chaotic it gave me anxiety I didn't feel as if I was even pampering myself either When I went to go pay the girl asked me if I wanted to join the rewards program! I kid u not I legit cried paid the full thing and tipped and just cried! I barely have any time to get my nails done because of my busy schedule and when I did I dealt with this. And it cost a pretty penny too... but not worth a dime! Please remember women are coming to feel comfortable, pampered, and satisfied with service, product and atmosphere. It was just awful. Maybe pay attention to your patrons and less talking about them. And sanitize your tools please. And just be nice to your patrons. read more

GiGi Nail Spa - The nails I got! Just look at it closer - Nail Salons Near Me - Houston, Texas

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I've been to this establishment maybe three times in the year I've lived near and were satisfied with my results each time up until the last visit. The nail tech failed to prep my natural nails correctly before applying the acrylic powder, which resulted in almost all of my nails lifting at the cuticle within two weeks. Three nails on my right hand actually popped clean off by the second week and there wasn't any logical reason other than the application. I don't believe most of the techs are experienced in applying acrylic, because there was a time I came in and had to have gel polish applied to my natural nails because the lady who did acrylic wasn't in. The pedicures and massages are nice. The lack of personal space is also notable. I bumped the nail tech working to my right a couple times throughout my pedicure. This business is worth a try, the setting and decor is nice and inviting...maybe you'll have a better experience during your visit. If I'm paying almost $150 for my nails and toes to be molded and polished I expect it to be damn near perfect and last a bit longer than two weeks. read more

GiGi Nail Spa - Ombre nude full set - Nail Salons Near Me - Houston, Texas

Thao did great on my pedi. Cindy did my nails here. I like them both and would recommend them for mani and pedi. read more

GiGi Nail Spa - Nail Salons Near Me - Houston, Texas

I always use Ivy for my pedicure. She does the best job and always cleans up my feet really well. I asked for the extra minute of foot massage instead of shoulder and Ivy is the BEST. 10/10 recommend. My fav pedicure. read more

I've been here three times now. Once for a full set with pedicure & then twice more for refills & pedicures. Every time it's great! Definitely would recommend read more

GiGi Nail Spa - Acrylic nails + nail art (Star Wars & Harry Potter) - Nail Salons Near Me - Houston, Texas

I've been going to GiGi's for over a year have had a great experience every time! Great service & my nails always look beautiful. Not to mention they give great shoulder massages and they're all very kind and accommodating. Also, they have a point system that saves you money when you earn points & will occasionally send discounts via text. I walked in today and they were very busy and I only had to wait about 5 minutes to be seated for my pedi and maybe 2-3 min for someone to start on my toes. Masks are worn and I felt perfectly safe! read more

GiGi Nail Spa - Nail Salons Near Me - Houston, Texas

Today was my first time and last time here! I got here at 2 pm for a pedicure and regular manicure. Pedicure was great, but Tina who worked on my manicure was awful! She consistently hurt me with the instruments and took so long that i left without any polish! I left at 3:45, no polish on my fingers and when I asked if i could come back tomorrow for the polish I was told I would be charged and would have to come back today. That's ridiculous as I had to come to work and one hour and forty five minutes is more than enough time to have gotten the service done for a 35 minute manicure! They don't help you find any solution and blame you. I would not recommend this place at all! read more

GiGi Nail Spa - Unfinished unpolished nails after an hour and forty five minutes! Manicure is supposed to take 35 minutes - Nail Salons Near Me - Houston, Texas

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This is my new go to nail spa. After my first visit I fell in LOVE! Bao is my nail tech he does AMAZZZZZZZING! I showed him a picture of what I wanted and he delivered. Caroline did my pedi and was so detailed and diligent. read more

GiGi Nail Spa - Nail Salons Near Me - Houston, Texas

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I wasn't very impressed on my first visit because my nail tech did a rush job and my nails didn't look very even because they probably needed an extra coat. However I was a dummy who went and broke both thumb nails in a boxing class a day later so I came back to get them fixed. Shelly was super detailed and fixed them beautifully. She made sure I got full coverage unlike my first visit, so I will definitely be back! Since they have a new customer promo right now it's a no brainer to give Gigi's a try and request one of the techs people have had a great experience with read more

GiGi Nail Spa - Thumb -Shelly vs Ring finger -some other tech - Nail Salons Near Me - Houston, Texas

I came here for the first time and had a poor experience. My pedicure was done by Sam and she was rude and haste with me. She rushed through with my service while spilling some acetone on my feet. She hurt my cuticles as she was removing the shellac from my manicure and when I pulled my hand back and said, "Ouch!" Sam never apologized nor was sympathetic. I was never offered any drinks while I was being serviced. I didn't like how my pedicure turned out; it looked sloppy as some toe nails were not fully covered and Sam did a poor job filing my toenails. The only reason I came here was it is right next to Five Guys and I just finished getting a vanilla milkshake so I figured why not come here instead of driving a few minutes extra to go to my usual nail spot. Lesson learned. I went to my usual nail spot right afterwards and received the usual quality service there! Also, as I was sitting in the chair, I noticed the chair is not a massage chair! How does a nail salon not have a massage chair while getting a pedicure?! Finally as I was at the front paying for my service, the lady at the front didn't care to ask me how was it but she asked the white woman in front of me. And I did not get offered a card, you know the card you get a stamp on so when you get your 10th service you get a discount? So it's either they don't have that or she didn't bother to offer me one. Needless to say, I will NOT be returning! read more

Hit a miss with this place just got my nails done and they didn't buff them smooth. The glitter wasn't what i asked for and the girl kinda gave me attitude when i asked her to find different glitter and color. read more

GiGi Nail Spa - Nail Salons Near Me - Houston, Texas

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The wine they serve was a nice touch and the staff was kind. But my DIP nails, that I paid over $60 with tip lasted 3-4 days. And usually they last 2-4 weeks. So I was really upset with the price I paid for a manicure that didn't even make it a full week. I am not hard on my nails, and was on vacation in the area so I thought I'd try it. But the staff was sweet and kind and fixed the lump that was on my nail when it was completed. However, for the price I paid I am disappointed with the product after 4 days it's all chipped and gone! Grrr. read more

GiGi Nail Spa - Nails chipped - Nail Salons Near Me - Houston, Texas

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I just moved to town and was super nervous about going to a new nail salon. I am very picky about my nail shape and how thick application of powders and acrylics are. Kayla was amazing! She was so sweet and constantly kept checking and asking me how I was doing and if I wanted to change anything. I will definitely be going back to her from now on! Nails below: OPI dip powder on natural nails $45.00 (a very standard and fair price in my opinion). Nail shape squoval The place is very clean and the staff is always washing their hands constantly and disinfecting their surfaces. If you're thinking about it go to Gigi! read more

GiGi Nail Spa - OPI dip powder on natural nails, nail shape squoval, done by Kayla - Nail Salons Near Me - Houston, Texas

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I wanted a simple manicure to clean up my cuticles and trim/shape my nails. Service was fast and I was treated like my service wasn't important at all. She cut my nails and left them rough at the edges. The she scratched up my nail bed and did not smooth it down. She also used old tools instead of fresh ones. I'm really sad and disappointed because my natural nails are now short and rough. read more

GiGi Nail Spa - You can see the scratches on the surface and roughness around the edges. - Nail Salons Near Me - Houston, Texas

Recently moved to the area and T did my deluxe pedicure and OMG!! Amazing service and attention to detail! 10/10 would recommend!!

I have been coming here since they opened. My issue is not with my nails, they look fine. Last night (10/27/21), the person at the front charged me what was not on my ticket. She took my ticket, tried to hide it and charge me more. When I told her that was not what my ticket said, she got an attitude and told me he forgot to charge me for taking off my nails. I said, when did this charge start because I always come with old nails, and get new nails and its always the same price depending on the length (either $65 or $75), and I pay what the tech writes on my ticket. She very rudely and condescendingly said "Since we opened". I have never not paid what was on my ticket. There were a lot of people there and I didn't want to make a scene so I paid and left, in shock of the situation that was happening. Due to this, I will not be back. Extremely dishonest business practices. read more

I came into Gigi's Nail Shop very upset from a horrible experience at Milano Nail shop. They were super nice, comforted me and helped me get beautiful nails last minute with a decent price. I appreciate the compassion from all, especially Emily. It meant everything to me to have my nails done well and by such kind people. I will return. read more

GiGi Nail Spa - Nails - Nail Salons Near Me - Houston, Texas

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Been using this salon for a good 6 months cause it was so close to my house and we just moved to that area! Only few people are good at this place for doing shellac manicure! If you want to have a healthy nails and your shellac stay longer try other places. There are bunch of nail salons out there!!!! read more

My time here was amazing! Nhi at the front desk was super helpful and quickly attended to my needs. I was very indecisive on which design I should go for, but she was so nice to help me choose this one! I'm thankful to her for placing me with my new nail tech. Bao delivered and I was not disappointed!! All the staff was nice and I was able to relax during my time here. I will absolutely be coming back! read more

GiGi Nail Spa - Nail Salons Near Me - Houston, Texas

I am very loyal to my nail salons. In fact, since 2009, I have tried around twelve salons--then narrowed it down and frequented my favorite two (P*reL*x and Your Na*lt*me) over the past twelve years. This month, I went to Gigi's. What a mistake. After day two, my shellac begin peeling off entirely. I wasn't doing anything beyond the norm with my hands. This has never happened with any salon's shellac before Gigi's. I do not want to bother going back because it is not worth it. After a week, all of the shellac from all ten nails peeled completely. Most nails, it just lifted and peeled off in one piece. People at my hair salon, my brow artist, and others noticed my hands. I told them all it was just two days when it began--and within a week all of the shellac just peeled off. Embarrassed by the shellac manicure of Gigi's. read more

Im never leaving Gigi nails. The entire staff and management are sincerely the kindest, thoughtful, and super talented. I always come out way better than I went in and the creativity is by far exceptional! read more

GiGi Nail Spa - Watermelon inspiration! - Nail Salons Near Me - Houston, Texas

Got my dip powder done here on Wednesday evening & 2 days later it has already chipped. Leaving for vacation in the morning so I can't even go back to fix it. Not the quality I expected for the price. read more

GiGi Nail Spa - Chipped dip powder after 2 days - Nail Salons Near Me - Houston, Texas