One of the best giordano's I've eaten from the food is always fresh and their service is top tier I was worried about moving to the suburbs and moving so far from my previous favorite spot but matteson had far exceeded expectations and as far as customer service James is your guy he knows my order by heart all together a great store read more

I ordered a large thin crust cheese and sausage pizza. This is the worst pizza I have ever eaten in my life. The crust was burnt, it had no flavor this pizza was very disappointing. Very little cheese. I am very disappointed in this pizza. If you are cutting back on ingredients you should cut back on your prices. But even if you cut back on the price I still wouldn't come to this establishment ever again. This picture you present needs to be replaced with how your pizza really looks. Because it is definitely false advertisement. I wish I could post a picture of this mess I ordered. The only reason I accidentally checked 1 star It was my intention not to check any.​ read more

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Ordered 2 Tavern-style pizzas. One sausage and the other with pepperoni. Ordered them one day in advance for a 6 pm delivery. I am a 5-minute ride from the restaurant. Got them 20 minutes late and they were not even remotely hot. The pizzas were warm. Had to heat them up. plate by plate in the microwave. This happened the last time I ordered delivery from them, one year ago. See prior review. All they offered was an apology, no discounty or free delivery, nothing. Just an apparently empty apology as their service did not change. Still poor delivery service. I gave them a second chance, never again. Other pizzerias deliver pizza hot. This Giordano's delivers them warm, repeatedly. read more

My pizza is always perfect. They are only carry out now, which is a shame. If you like deep dish this is the place to go. read more

Giordano's - Open concept kitchen - Salad Near Me - Matteson, Illinois

Super efficient service. Great recommendations from the bartender (Jeff) for items on the menu as he gave a more detailed description. Parmesan crust pizza absolutely delicious! Crisp crust and the sauce was perfect. I had sausage and pepperoni but there were many toppings to choose from or you could select a specialty pizza from the menu. The Giordano salad had an amazing dressing and shaved parm, yummy. The menu also had sandwiches and pasta items as well. Affordable and great tasting food in an inviting atmosphere. read more

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Poor service, average pizza... would not recommend. Will not be back. Ordered the individual, and was warned it would be 30 minutes... took 50. Heard a lot of sorry's while I waited. read more

Giordano's - Individual pizza... took 45 minutes. - Salad Near Me - Matteson, Illinois

My pizza came almost 40 minutes late and cold. You're better off getting Domino's than ordering here. Waste of $30.

Pizza is one of my favorite junk food. The problem I have with most pizza restaurants is consistency. That applies to Giordano's. I guess it depends on the chef because I've had delicious to ok.. read more

The energy in this restaurant is awful, horrible design. The service is terrible also. It feels like everyone is in a daze and it's lo due to poor management. Never ever has my order been accurate and timely. The confusion when trying to find a solution makes me concerned about the back of the kitchen and the things I can't see. Admittedly I don't order often due to these reasons but today made me realize it's no better. Actually it's worse. There are no processes in place to improve performance. Someone in management is sleeping on the job. At $25 a pizza I expect Better. read more

Giordano's pizza is always a hit! Even though people from Chicago say that deep dish is not Chicago style. This pizza is always the best! My coworker and I were passing through on the way back from a conference and decided to stop. We were quickly seated and greeted by our waitress LaDaris. She was able to make great recommendations as well as accommodations for my coworker. The food and service was amazing! Also, this place is super clean! You can usually tell a lot about a restaurant by how clean the restrooms are. Upon entering to wash my hands I noticed that this place was spotless! Highly recommend Giordano's pizza as well as this specific location. read more

Giordano's - Chicago Style Deep Dish Pizza Slice - Salad Near Me - Matteson, Illinois

This is the to go place not the restaurant. This is my first and last time ordering there. I ordered the tavern style with sausage, onions, green peppers and mushrooms. It needed much more cheese and sauce. Very thin, paper thin, too thin. Most frozen pizzas are better. read more

The pizza was delicious and hot temperature wise. This was my first time trying deep dish and I loved it!

Nicole one of the managers here she always provides excellent customer service I can't speak for other managers but she's great pizza was delicious and the wings and salads are really good too thank your service !!!! read more

We were sat right away for lunch on a weekday. The service was good overall, our waitress was friendly and accommodating. They let us know the deep dish would take about 45 min to cook so that was good to know ahead of time. - Giordano's house salad (4/5): this was a great combination of flavors. The lemon vinaigrette was delicious, and the fennel and asiago cheese were great as well - Chicago classic deep dish pizza (4/5): really good but not the best deep dish in may opinion. Lots of sauce, toppings and great flavor overall. read more

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The food is still Wonderful. I yearn for the bigger location back.. but I understand downsizing. The service is still top rate. The staff that stayed with Giordano's new location .. in Matteson.. are phenomenal. The pizza is still the same thank goodness for Tradition. read more

I noticed after picking up my small thin that it was heavy but didn't think that much of it. The crust was too thick and tough and most of it inedible. Disappointing because I've had much better there. I had to throw most of it out. read more

I haven't ordered a Giodano's pizza in a couple of years. Used to order from a location on Vollmer Road, closed now. Found location in Matteson, Illinois on US30. Was going to order the "Chicago Special" deep dish. No longer. Started with large "make your own" deep dish, I added extra sausage for $7.90 and extra cheese for $3.95. Ordered at 4:17pm, picked up at 5:20pm, lady could not find my pizza, got, take home. Wife and I very hungry, I give her one slice on her plate and I take two slices for me. Looks good. Taste was, in one word, tasteless. Got the extra cheese, really could not find the sausage, found a couple of small pieces of sausage in the cheese. This is the "extra" sausage ripoff. Wife made it through a half slice, said she couldn't eat any more. I made it through one whole slice, looking for sausage, found couple of small pieces mixed in the tons of cheese. Wrapped up all the other pieces, put in frig, love pizza the next day. Before we retired, we agreed, took all of the rest of the pizza and threw it in the garbage. Write off$42.88. Would never order anything from them again. Today, looked up Giordano's, closed a bunch of other places, understand why, don't like anyone loosing their jobs but this place should be closed, Oh yeah, their "new" Chicago Special doesn't even have any sausage on it. Years ago, this place might compete with Gino't East deep dish. Now, they should call it the "Garbage Can Special". Don't waste your money. read more

The pizza is just like I remembered it. However the wait was a bit long because I ordered online but I didn't mind.

Great pizza. Two of the staff were so busy talking they ignored me. I had to wait until they stopped a few minutes later to take my order. Matteson location noon May 10. read more

I do love me some Giordano's stuffed pizza! This particular outlet was what I expect from Giordano's. But nothing particularly special.

Ordered pizza for pick up and when we got home and opened it the pizza was burnt, always check your pizza before leaving. They did give us a 20.00 credit but, still check your pizza.... read more

Giordano's - Burnt pizza - Salad Near Me - Matteson, Illinois

Salad was delicious, pizza was good! Service was terrible. We were not checked on at all so we asked another server walking by to ask our server if she would refill our drinks (which hadn't been done after being there for an hour), she did bring the soda drinkers new sodas but left everyone else's glasses empty and then never checked on us again. Maybe the was having a rough night? I dunno. We tipped her well anyway, but honestly it's no was to act to customers. read more

Great food, nice atmosphere and good beer. This was my first time having Chicago Pizza in Chicago. I loved it, I will definitely be back on my next visit. read more

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Delivery is limited to a very small area. Rude customer service on the phone as well.

Excellent customer service and the prices were reasonable. I would take my family to dine in again if they were not closing. They are going to be missed. read more

Just drove in from Louisiana and got possibly the best customer service possible. This pizza was made to order and I've had a lot of pizza nothing compares to this with the crew running this pizza joint. read more

I was just there I got there at 6 35, at 8pm I left still didn't have my food Don't go there bad service. read more

I ordered a pizza from Giordanos Matteson 2 hrs ago and live 7 minutes away. Do not order from this location. Tabatha-Disappointed and still hungry customer. read more

Got up and left. Waited 15 minutes to be served while 3 employees stood there and talked. Wont return

With me not living up North anymore, it's rare I get to experience deep dish now a days! That said, we came here and were seated right away. As you can imagine, due to COVID all staff are wearing masks, and their are dots in place for social distancing. They also have some tables blocked off to ensure people aren't sitting right up under each other. We started with the buffalo nuggets, which were decent. Ranch was extremely watery, couldn't help but wonder if they were trying to stretch it. However, the pizza itself made up for it! We did mushrooms, italian sausages and jalapenos. Unlike any other deep dish pizza, they actually put our jalapenos on top. I've never seen my ingredients.. on top. Was told this was done to easily distinguish the different pizzas since they cannot see inside. That said, it tasted amazing. The amount of gooey cheese oozing out was amazing. The bread wasn't soggy, and the ingredients were perfect. My only regret is not getting a BIGGER pizza. read more

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The food was great! Or it would've been if we had received everything we ordered (multiple things were forgot and we had to ask for FIVE TIMES just to receive). If the service steps up it would've been enjoyable. Food was seriously amazing however there's no explanation for customers having to ask for things more than 2 time, 3 at max. It wasn't busy. read more

This place never disappoints the pizza was hot and delicious the service was quick! Just like I remember the last time I came to Chicago. We got the small pizza which was more then enough for 2 people read more

The last two times I went the restaurant was more or less empty, but still pretty busy with delivery orders. It took a while to get food out but once I got it, it was delicious. Ordered multiple items from the menu and very single one I would give a thumbs up. Delicious! read more

Came in for a late lunch on a Friday. Was greeted immediately and seated, then left alone for 5 minutes until a server walked by and said she'd be right back. 10 minutes later with no further staff interaction, I decamped and headed for the Mokena location (hey, heading west anyway). I'd recommend driving the 10 minutes west! read more

Great food. Service not so good pizza was great ! I would choose a different location

This is the second time this has happened ordering pizza. I placed to the order at 5:51- they said it will be ready for pick up at 6:46. I get here wait 10 min and they tell me it's 20 more minutes. I understand business has its flaws....but the website needs to be governed by someone, is anyone even watching the orders that come in? read more

This is my go to when I really want a good pie in south west suburbs, xtra thin, extra sausage, pepperoni extra sauce, an in comments Please dont burn crust if you order like that you will love it to read more

Giordano's - Salad Near Me - Matteson, Illinois

Pizza pizza pizza I love this pizza it is a great tastey pie and I am always pleased with how attentive the manager is to customers I love it the wait staff makes you feel comfortable and gets the details RIght read more

I had a taste for some good pizza but instead I got some salty deep dish pizza very disappointed I talked to the manager and he said there was nothing he could do but make it over the same way I order it like my fault it was salty so it will be a long time before I go there again read more

This is my second visit to a Giordano's (Saturday night) and this visit did not impress. This location is small, with extremely loud diners and staff. It was 4 people in our party, we were seated quickly and drink orders taken. We placed our food orders and I also ordered a salad. I asked for a specific salad which they no longer have and the waitress went to get a salad menu, but I was not offered the new salad menu, just told we don't have that one you asked for. I ordered the house salad instead and we placed our pizza orders ( small personal cheese and a large thin crust half black olives and sausage and half sausage, onions, green peppers) The large pizza was out in about 35 minutes give it take which is typical; however the small cheese took an additional 30 minutes which was unacceptable. By the time the small arrived the rest of us had our fair share of pizza, while the other just said " just make it to go". Our waitress disappeared often, we asked other waitresses about the small cheese order, as well as the guy helping at the front desk bringing drink refills. Guess what!!! Not a single person came back to update us on that darn small cheese pizza. It shouldn't have taken as long as it did, kitchen staff did not time the order correctly. We were told the large pizza is put in the oven first then the small. Ok that's fine, but time the orders so that the table is getting food at some what close intervals. Not 30 mins later. I wouldn't chose to come back to this location, I'd rather drive downtown. This one was close to the hotel we were staying in, but I know better now. read more

Giordano's - Half sausage and black olives. Half sausage, onion, green pepper. - Salad Near Me - Matteson, Illinois