Ordered a pizza from them last night and the pizza was burnt and the cheese tasted old. I called after eating one slice thinking it's not the whole pizza and it was. The undercarriage was burnt. The phone just rang and rang. Talked to the manager today and he just said oh well nothing we can do about it. Horrible establishment. DO NOT EAT HERE!!!! read more

I have been a loyal customer until today. The 20 inch pizza I usually order is much smaller than normal and bare enough to feed my family. when I called the restaurant I was hung up on. They won't get any more of my money. read more

I tried to order a pizza but could not understand the very heavy accent. I had to ask the guy to repeat himself for each sentence 3 or 4 times. Finally, I gave up. There are other pizzerias in the area. They need to put someone on the phones who can understand and speak basic English read more

My experience was great from the online ordering process to the pickup. Ordering online was super easy and I was met with great customer service at pickup. The pizza tasted amazing and I'll be back! read more

Amazing pizza... Amazing food and even better service! The pasta was rich and flavorful, and the pizza had the perfect crispy-soft crust with fresh toppings and gooey cheese. The staff were super friendly and made the whole experience feel welcoming and warm. Definitely a must-try spot! pull up at Rosatis matteson. read more

Rosati's Pizza - Pizza Near Me - Matteson, Illinois

pizza was very good and tasty but i had very bad heartburn it's not their problem but mine so i can say the pizza was good read more

Was perfect for a spontaneous family gathering. Pizza and Italian beef were great - I ordered one of the catering packages.

Good fast pizza always made right when I call.wish I new they started selling stromboli but next time.

We had a great takeout dinner with my family. The pizza was fantastic. We also had the lasagna, and I can't say I have had better.

Sausage, Pepperoni, Garlic & Basil Pizza: Appearance - Chicago cut, eye pleasing pizza. Basil could use a bit more even spread. Nice, thin, soft perfectly cooked crust ( no cracker here) 4/5 Taste - No need for parmesan or red pepper here. Solid pizza with a good foundation of ingredients. The basil smells REALLY nice. With every bite you get a few pieces of garlic which compliments the sauce well. The sauce is mid-range, not too flavorful, but robust enough to not leave you with a feeling that something is lacking.The pepperoni is not showing up in the flavor profile even though there's definitely a ton of it. 4/5 Meatball sandwich: Appearance - Beautiful sandwich. One of the best meatball sandwiches I've ever seen. The cheese is melted over the meatballs albeit not browned so they probably poured it from a bowl or melting pot instead of putting it in an oven. This helps keep the rest of the ingredients from drying out, but maybe take a torch to it & brown it a bit afterwards for a more delectable appearance. They also missed the peppers on one meatball. 4/5 Taste - Quite good. On some bites you get an odd sugar hit (they sprinkled sugar on the "sweet peppers" it seems which is my first time experiencing this so it's weird.) Everything works well although the bread should be a bit larger considering the massive size of the meatballs. A soft hoagie bread probably would contain this better. Trying to eat the thing was a mess as the sauce soaked through the bread's middle which caused it to split into separate halfs. Other than the actual eating experience, the ingredients themselves are good. The sauce stands out a bit more here since the meatballs have relatively mild seasoning. 4/5 Overall: Rosati's offers a solid menu for a fairly inexpensive price. A medium pizza is $14 & the toppings are $2 each. A basic meatball sandwich is $9. Adding the bells & whistles to the sandwich only brough it up to $11 so definitely not a bank breaker there. The portions fill you up as well so I find no real reason to order sides. A few tweaks & it would be perfect! 4 out of 5 stars read more

See all

I wish my experience here was better, but it was not. It was a Friday and we do not eat meat on Fridays during Lent, so we ordered a cheese pizza. The pizza was pretty bad actually, really just reminded me of a frozen cheese pizza, which was disappointing because it was $19.99. I also ordered the garlic nuggets which were good. The fries were soggy, and there was barely any, and the dough nuggets had zero flavor. I don't think I would return. read more

My family and I hosted a house warming get together on our new property. We were looking for something quick and easy as we had younger members attending our home too. I searched up near pizza places, and we ended ordering from Rosati's here. This was our first time ever and took a chance on Rosati's. I'm glad I did because when I said everyone loved their pizza, I mean there were only crumbs left. We ordered a Large Cheese, a Large Pepperoni, and a Medium Sausage, green pepper, and mushroom pizza. We recommend the sausage, green pepper, and mushroom MYO pizza. You won't regret it. Thanks Rosati's for making our first dinner the best meal ever. read more

I asked for a pepperoni pizza and they gave me a pizza with spinach on it. When I asked for my money back or a new pizza, they did not comply nor would they replace the pizza. I offered to bring the incorrect pizza back also. I'd advise anybody planning on eating here to consider this. You will not receive a refund or a new pizza, if this restaurant messes up your order. read more

Rosati's Pizza - Pizza Near Me - Matteson, Illinois

See all

The pizza was really good-service was ok! They just get you in lack luster on customer service but I'll let that go due to younger generation on front line/greeting. I had a coupon from Yelp for a 15% discount that the cashier refused to honor-because he could not find a code-come on talk about customer service either manually enter it or find one to give me for the next visit. Did submit issue to Yelp -still waiting on reply. Pizza was really great but customer service adds flavor, value and repeat customers. read more

Ordered my first pizza from Rosati's and was disappointed. The crust was soft and very doughy, I guess there were sufficient toppings, but overall seemed more steamed than baked. Price was over $30 for a medium with 4 toppings, there are better options available. Nice try, Rosati's, but I won't order again. read more

They are not clean In this place ! I seen a cook, a younger female put her finger in her butt and scratch and continue to make the pizza thru the window !!! Also they didn't get my order right at all even tho I asked the young Indian man at the counter if it was . They'll lie just to get you out the door bc they know you won't check the food bc it's all stapled and packaged really tight read more

Ordered the Monster Pizza. The Bacon on top was totally burnt. Had a Ceasars Salad, can't believe the price for this little bowl. read more

Rosati's Pizza - Monster Pizza with burnt Bacon. Itty bitty salad. - Pizza Near Me - Matteson, Illinois

See all

It was amazing as always. You really can't go wrong at all if you go with rosatis.. I always get pepperoni n jalapeño with extra sauce.

pizza great, but cut the salt on the lasagna. way too salty, meatballs pretty salty also. read more

This review is only regarding the food. I read some bad customer service reviews but I didn't experience that. Ordered through Uber Eats. Ordered a small Caesar salad and the Chicken Parm. The salad was delicious. More than I expected for 3 dollars. The Chicken Parm was also delicious. Way more food that I could ever expect for the price. I barely made a dent in the dish and it was very well prepared. The chicken was perfect, the linguini was perfect, the sauce was delicious, and there was so much cheese, yum! No stars off, but some requests: please add more butter and garlic to the bread, and please thicken the sauce just a touch. Otherwise, a very delicious meal. Will try the lasagna next time. read more

Rosati's Pizza - Caesar side salad, small - Pizza Near Me - Matteson, Illinois

See all

ROTTEN TOMATO; We picked up a pizza this past FRIDAY. My husband came and showed me later that the tomato had mold on it. I called the store when they opened Saturday morning and asked for a manager. I was told no manager was in but asked whats the problem. I explained about the mold on the tomatoes, this man asked me " why didn't I call last night'. WHAT? I explained that we didn't notice the MOLD until later after having eaten some of the pie . To which he said " oh you should have called last night. All the while he is translating to someone in the background (WHICH IS VERY RUDE IMO) who knows what is being said. He finally asked for my number and said the manager Kevin would call me. _ NO ONE CALLED perhaps that message was lost in translation. Do not eat here. They clearly have a sanitation issue AND WERE NOT EVEN APOLOGETIC OR SEEMINGLY SURPRISED BY THE COMPLAINT. read more

See all

This is the best Rosati's that I have been to. The pizza is always made perfectly with quality ingredients. Absolutely delicious!!!

I would give this place 4 stars, but the quality of the pizza wasn't fantastic. Wings were awesome, but pizza dough was extremely soggy...we ordered their sausage, mushrooms, onion, & pepper pizza, & I really don't think we'll get that again. It's like they took the veggies out if a water bath & put them on the pizza... read more

This is the worst pizza I've had hands down ever IN life.The sauce was clumpy and sweet horrible.The cheese not really sure . The wings were very unpleasant DONT go here unless you love nasty pizza !!! Nasty hot wings and waiting long for unconsumable garbage. You can't bear eating pizza that taste that bad #YUCK #VOMIT read more

I should've taken a photo before I started smashing this but I'm pregnant and I was craving pizza!! It's so good!! I haven't had Rosati's since I moved from McHenry Co.! This one tastes a whole lot better than I remember!! Definitely will order again!! read more

Rosati's Pizza - Half cheese, half sausage, pepperoni, and bell pepper. - Pizza Near Me - Matteson, Illinois

Pizza was hot, not the best but decent for the price. The sides were good, especially the salad. The cashier was patient and kind and the takeout waiting area was clean. read more

Rosati's Pizza - Lobby - Pizza Near Me - Matteson, Illinois

I really do not know why they don't have better reviews , this is hands down the best pizza in the south suburbs ! And I've eaten here a dozen times ! Very consistent read more

Great pizza, (sausage with extra sauce recommended) recommend picking it up however parking is a nightmare in the lot. read more

Rosati's Pizza - Interior photo - Pizza Near Me - Matteson, Illinois

This has to be the worst Rosati's ever! Place an order online. It said it would be ready in 25 to 35 minutes. I get there in a half hour, they tell me it's another 30 minutes?! What is that all about?? Keep your overpriced Pizza! I'm going to Beggars read more

I ordered a thin crust cheese pizza and usually the pizza is good; however when chewing the crust I noticed a weird texture. Wait pizza crust should not have a texture. Upon closer inspection of the pizza crust it looks like it had some type of "seeds" in it or maybe the pizza crust was made with a whole grain flour? I don't know because I don't cook with whole grains. But as you can see from the pictures I took those yellow specks is what I was chewing. Never had this before from pizza. What is that in the pizza crust. Yuck! read more

Rosati's Pizza - Not sure what kind of flour the crust is made of but there were seed or maybe a different type of flour used - Pizza Near Me - Matteson, Illinois

See all

The fact that most of them barely speak English they never get orders completely correct I have asked multiple times for my crust to be cooked a little extra and they never do and never want to give you any type of compensation for your Discontent But this should not affect opinions and other residing as most reside ys are more than happy to fix your problem read more

I love Rosati's pizza but let me tell you about my experience from this location. I've ordered delivery twice and both times were a terrible experience. First time it took almost 2 hours to deliver but the app said it was delivered 45 min after I made the phone call. 2nd time it was delivered on time but the pizza was a mess. Although they delivered a free fizzy afterwards I do not think I'll order there again. Good thing giordanos Is down the street. read more

Rosati's Pizza - 18" pizza - Pizza Near Me - Matteson, Illinois

We moved to this area a few years ago from the city and were accustomed to numerous restaurants (especially pizza). I remember Rosati's from years ago and it was one of my favorites. This is our second time ordering from the new location and oh my what a wonderful experience. First of all they deliver which is an added plus. The pizza arrived piping hot and oh my, the taste is the same as I remember. Now we have REAL PIZZA!!!!!! I'm thrilled! Can't wait til my next lazy night. read more

YEEEHAAAAA! Matteson finally has a great pizza place!! we ordered an XL thin crust pizza for pick up. we were told it would be about 35 minutes. My husband said they were just taking it out of the oven when he walked in. piping hot.. plenty of sauce.. generous on the toppings. Friendly staff, too. Hey Giodano's: Get a clue! take a walk down there and take a lesson on service and a real time frame.... read more

I wouldn't even give them one star if I didn't have to I have been ordering from them never any issues maybe I shoulda looked at my receipt the last times but......be aware they have menu prices old and new and they charge you a different price because it's online and they don't want to call you back as I asked but the order taker called me back the same day to tell me the price is different online when I order from a paper menu not online, and the manger never called me back talk to the customer, JUST BE AWARE they will change prices whatever price they want too!!!!! I disputed the $1.00 difference charge but that seems like FRAUD NEVER WILL I ORDER FROM THIS PLACE AGAIN!!!! read more

This place will not make it. Customer service is absolutely ridiculous. I tried to order a pizza via phone and was put on hold for 15 mins. I then had my friend try to call at the same time as me and they were also placed on hold for 20 mins. We then went to the store to find that she was hanging up and holding all calls due to messing up an order for another customer that was there. There were about 3 people in line and 2 others walking in. The customer that was experiencing the issue stated the the manager Kevin walked out of the business while attempting to help her. I will not patronize this business going forward and I would advise others to. I don't expect them to stay in business long. read more

Although I do love their Italian beefs, this last one was far too small to even serve. Maybe 4" long....if that. I cannot help but suspect shenanigans. It dwarfed the container. read more

Horrible service. Why? I'm so glad that you asked. The credit card merchant's internet was down. The cashier didn't even suggest that I use my phone and place an online order to preserve the business nor did she offer me anything for the inconvenience. There was a guy pacing around outside on his cell phone. Then he walks in and goes to the back where I can only assume the food is being prepped. Sad... read more

Went there for the slice of pizza and soda for $5 before 3pm. Got there at 2:55 nobody in line. Stand there for about a minute and say hello no one comes to the front. I can hear people moving around in the back. I'm trying to have patience but come on. I say something again, and nothing. On the way out the door I say it's really disrespectful to not acknowledge my presence. If they were doing something they could of said sorry give me a moment I will be right out to help you. I'm a huge fan of customer service I won't come back here again. read more

Called and made an order and was told to pick up order in 30 minutes got their 35 minutes later order was not ready and the wrong order had been taken I said I didn't mind I will pay for everything I did not want to wait they said 10 minutes I went to another place ordered food came back it still wasn't ready they said another 10 minutes I want away and came back then they said 5 minutes which turned into 10 minutes and order was wrong but I paid for it anyway they said we're sorry but I don't care after having to wait more than an hour and 15 minutes for an order they told me would be ready in 30 minutes on a brighter note the pizza was pretty good read more