Excellent, timely and polite service. The windshield glass was ready to go when I arrived. They…read moresaid two hours and it was two hours. Great staff and team. Very friendly. Thank you for being so good at what you do.

From the owner: Frontier Glass has been family owned and operated in the Buffalo area since 1920. We work with…read moreplate glass for, tabletops, wall mirrors, glass shelves, cabinet glass, plexiglass and safety glass. We have a glazing division that works on house windows, thermopanes, storm windows, entrance doors and commercial storefronts. We also install custom shower enclosures, measured to fit your space.

I wouldn't recommend Auto Glass Now to anyone at all. They're service and customer service is the…read moreabsolute worst. I ordered a window for my 2016 Mercedes Benz CLS 550. They came out to fix the window only to find out the window they ordered was the wrong window and told me I'd have to wait a week before the new window would come in. I understand mistakes happen so no problem. A week goes by and they call to confirm my appointment. I confirm! Only to call back minutes later and tell me that they can't do a mobile repair and if I can't come into the shop I'll have to call someone else to fix it and the lady hangs up in my face. As if that's not frustrating enough the service tech that came out initially left all the screws and bolts from my Benz door off because he expected to come right back when the correct window came in. So now I'm not only without a window in in car, I had to wait a week only to be told they won't come back out and do a mobile repair, and the inside of my Benz door is off and not put back together. I am mad AF and hate I even called them when it's tons of other companies I could have given my money and time too. I am specifically speaking of the Rochester NY, location.

Windshield repair worst quality possible.Owner and employees took no accountability for the worst…read morework possible.horrible value.everything was bad.nothing is lined up like it was before the windshield installation.i would not recommend this business to anyone.you get what you pay for..there the cheapest for a reason.They broke everything you could possibly break during the installation.,from the clips to the moulding.I would not recommend auto glass now at 874 niagara falls blvd. to anyone.there were 2 customers ahead of me one couldn't get his car done cause the replacement windshield was broke.The second customer couldn't get his windshield properly calibrated they told him to go to someone else.Then my horrible job which looks awful.The 1inch gap makes a whistle noise.The alignment is so bad the wipers don't fit on the windshield.I recommend you go to a professional.There is nothing professional about auto glass now at 874 Niagara falls Blvd.The very bad window installation was done on Wednesday March 5th 2025.I am adding pictures including the glass they left in the window defroster which I will have to pay a better company to vacuum.I can't use the defrosters as they are now because they are full of glass.In the pictures there is bad reflection off the glass and bad lighting but it's there this is all true..I went back 3 times and gave them the opportunity to make it right they are not concerned with providing good service and making customers happy.My defroster are actually taped off cause I don't want glass to get in anybody eyes.

I had a very smooth experience, dealing with the replacement of my front and side door windows…read more After a few rescheduling appointments, service representatives Damian and Andrew, continued to provide great service and kept me well informed on everything I needed to do. I'm very pleased with the service as well, the time of repair was surprisingly quick.

My sister just told me that a rock hit her window while driving and was concerned the glass is…read moregoing to shatter. I told her I e used Safelite before and it's a quick and simple process to schedule and likely they'll work directly with her insurance and if she has coverage- she'll pay no out of pocket. I then went to website, filled out online form for her and schedule a day that works for her at $0.00 because she did have glass coverage. I just took all the stress away from her in a matter of minutes.

We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the…read moredriver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys! We have a Class A Diesel Pusher motorhome and we travel full time for work. Had a rock hit the driver side panel. Our insurance company set us up with ASAP Auto Glass for the repair. Marty and Shane came out to do the repair while we were in Amherst and discovered the wrong side had been sent. The return was made while a new piece was sent out. They then came to the Rochester area to do the replacement. Couldn't have asked for a better job. They were very thorough, clean and efficient. They take pride in their work and the end result shows. Would DEFINITELY use this company again!! Thank you guys!

No one wants to replace a windshield! I had a busy schedule so they saw me in West Seneca. Marty…read moreand team could not have been more helpful. It took about an hour and while one might wonder what made service so good.... I had one replacement that left me with a piece of glass on my dash that had my inspection sticker etc on . I drove around with this for a year until next. inspection. Marty removed said stickers and applied them to my new windshield. This felt huge to me. I will definitely use them again and referred people already .

Got my tints done here, they were professional and made sure the tints fit and looked perfect.read more

I've had five cars sitting there in the last two years very reasonable. Crystal is wonderful. I…read morehope she stays forever! Don't roll down the windows for two days!!

I'm hoping that this review doesn't go unnoticed because the gentleman by the name of ROB was so…read morekind enough to drive all the way back to replace my windshield after missing the appointment because I had slept through my alarm. I am located in Depew,NY and I believe he may be from Jamestown ,NY. I am very appreciative of him taking the time out of his schedule to return and do a fantastic job! I hope he gets the credit he deserves and this company should be very proud and lucky to have a valuable employee as ROB! Thanks again ROB! :)

I called Glass America yesterday and made an appointment for today for my windshield to be replaced…read moreat home. The technician was very friendly, courteous, and efficient. He worked right in my driveway and used high quality glass. I definitely recommend Glass America and would use them again.

Buffalo has made a sport of smashing into my Subaru during the Pandemic, so I've been getting more…read moreexperience with body shops than I'd generally prefer. But this Gerber nailed it: good communication, good COVID practices, good repair work. We dropped off the car, were driven to get a rental by the insurance agent, and got our car back with advice for followup care a full day ahead of their earlier estimate. They even cleaned inside, which was a courtesy I had not expected. I cannot speak to how competitive the costs were (I was not paying the insurance tab), but I have nothing but good things to say about the experience overall.

I find them to be too expensive. They wanted over $930 to replace a passenger side mirror!read more