Super honest company with prices you can't beat. Very flexible with my schedule and makes it even…read morebetter that they come to you! Highly recommend

Brian is so awesome! They got my glass replaced and he worked well around my schedule. Do not…read morehesitate to give him a call! I'm definitely storing his number forever

I don't understand how this place is still open? Me and my wife had such a bad experience from the…read moreemployees to the installers to the follow up. If I could give zero stars I would definitely do that. I paid so much money and have to live with the results of the horrible job that these people did. They sent an unlicensed person out to complete the work. The owner is a liar and his leadership has spread through the hearts and minds of all of his employees. Please do your due diligence and look up information on the owner who has been sued repeatedly for the work or lack there of that he has scheduled over the years. #bad #terrible This place gets more and more horrible as the years go on. Every time I go downstairs in my home and look at my floors I'm reminded of the dreadful admin assistant and the conman owner who lied to me repeatedly. When this place finally goes out of business I am going to dance a jig.

We finally got our flooring situation taken care of by Best Buy Flooring, after over a year and a…read morehalf of dealing with, writing bad reviews, and going through the BBB. Best Buy Flooring asked me yesterday to remove my bad reviews, I was advised not to remove them, but I will do an update. I will never have them do flooring for me again, but the installer that was sent out was VERY GOOD and he was VERY PROFESSIONAL. We are pleased with his work. The nice thing is I worked with him at another flooring company years ago and he was just as good and professional back then.

The owner is so condescending and belittling. Don't even bother contacting them. I sent a picture…read moreof a damage a tenant did on an investment property I own. I initially asked for a quote on repairs, he said he did not do. Fine, i wanted to see if he could replace them. He replies implying this is what I get for purchasing poor quality items to begin with. I have never had such unprofessional contact from a small business. What a joke.

I called integrity to advise them of my shades that were not rolling up or down. Scott proceeded to…read moretell me that he did not know me without asking my name, address or any questions whatsoever. My company shows up on the caller ID so he didn't know my name. And I have changed my phone number since 2015 when I had the shades installed. He is extremely rude and unprofessional for absolutely no reason. I actually found the receipt that his company did in fact install the shades but I decided to go with a different company get my shades fixed in my room and buy new shades for the rest of my windows. Steer clear from this business. I've never encountered anyone that was so angry before, completely unprovoked.

When you call Tracey he gets the job done ,the service is good if you need showers , windows…read moreanything that has to do with glass except auto this is your place and the prices are very good none of the products are cheap..

As a realtor, I highly recommend this glass repair company. They're fast, reliable, and always…read moredeliver quality work. I've used them for multiple listings and referred them to clients -- they never disappoint! A great partner for real estate professionals.

A woman, I think Beth, told me the company works with residential home owners and that her…read morescheduler would call me to make an appointment. One week later no one had phoned me and I spoke with a manager whom was irritated and rude to me. He told me they do not work with homeowners and they conduct installations only with commercial businesses. The woman whom answers the phone is stellar. Kelley Glass is lousy and didn't call me either for an appointment. Do not waste your time.

After ordering couple of bathroom mirrors for not a cheap price, we paid the deposit and were…read morescheduled for installation the week after. When the installers came, they had no idea what they were doing and they couldn't hang the mirrors. We were told it will be installed couple of days later. Haven't heard anything from the company for about 10 days so we decided to reach out. Left messages and no answer. After few days we got a call back with a promise to have it installed within few days. Again, no calls back so we called again and this time we were informed that they don't know how to install the mirrors. A mirror company doesn't know how to install the mirrors?? lol We wasted almost a month having no mirrors in our bathrooms just to get - we cannot install your mirrors. No apologies, no compensation, just waste of our time. This is not professional nor caring about your clients. Better find a better company

Nicole has been a joy to communicate with. I needed glass pane replacements on my garage door…read more Since I put tint on them, the garage door company voided my warranty despite the fact that the glass was clearly defective. Nicole sent his tech in a few days to measure to make sure the product was correct. Nicole followed up and quoted an exceedingly fair price. Right before I was to pull the trigger, the garage door company called and reinstated the warranty. I felt bad having wasted Nicole's time but she had the most refreshing response. She said she loved helping customers save money. I am sure to go to her for all my glass needs in the future. Glass Vegas is a class act!

Wow, you guys did an amazing job. The gym door and wall are beautiful!! Thanks for wveread more

Great company ! Had them install a sliding glass door at one of our rental properties. They did an…read moreamazing job and were very reasonably priced. Will use them again if I need any glass repairs.

Unfortunately my house was broken into on 09/22/2025 where the robber entered thru one of my…read morewindows. He also caused some damage to the window above my kitchen sink where he bent some of the frame, scratched it up & got the window stuck 1/2 way in. The window that he was able to get in he pulled the screen off, bent it & broke it so this needed to be replaced. While inspecting the window from the inside the window pain that doesn't slide was coming apart from what looked like a frame that was glued, probably from the manufacturer. I rent the house that I live in so I reported it to the property rental company the day of the break in & was contacted by Dan Bradley Glass shop. I didn't have a decision in who would be coming out & assuming it had to do with the homeowner's insurance. I've got to give 5 stars for all the guys who came out to the house. Richie, Donnell & Marco as they were all very nice. I had 2 visits from Richie & one from Donnell & Marco who came together. Richie came out on 09/24/2025 in the afternoon when I hadn't arrived back home yet, but did offer to wait for me but I wasn't able to get out of where I was quickly so he had to leave. He didn't need to go inside the house to look @ the windows. Richie was able to fix the one area of the bent frame but wasn't able to pull the window out, he told me he would need to go inside the house to fix this. He took measurements of the other window to replace the screen that was broken by the robber. I was called on 09/26/2025 by Jacqueline who left me a message telling me the screen was ordered but would take a week to come in & that she wanted to set up an appointment to "secure" the window. Richie had come back on 10/02/2025 to try to put the kitchen window back in its frame from the inside of my house & wasn't able to and told me "it's going to take 2 guys to get this back in & we have to put in a request for it & get permission just in case it gets broken during the process." YIKES!! All I could think was I could possible have a broken window while I have to wait who knows how long for it to be replaced??? I didn't like the sound of that. He brought the new screen for the other window & popped that in place. Funny thing is maintenance came to my house for my toilets after Richie wasn't able to get the kitchen window in. I had told this guy about the windows and he went & removed the plantation shutters from the window frame & got the window back in place all by himself!! I was disappointed in the fact that someone who works for a window company wasn't able to do this on his own but my maintenance guy could and it didn't even take him that long to get it back in the frame. My issues & the reason for my low rating is how this company takes sooooooooo long to schedule appointments once they got the approval from the property rental company. I stressed every time I got the run around of "it's going to take 7-10 business day for products to come in." I told them everytime "my windows aren't secured, I don't feel safe due to this, I don't like how I have to wait so long." No empathy or sympathy given, no trying to hurry things along. The only part that I needed was a new screen. No windows were replaced. One time I was even told "no one is going to be on that side of town this week." Guess they don't go anywhere @ anytime. When Donnell & Marco showed up Donnell had told me "we're here to take a look @ your window" & I was like "don't even f-ing tell me that." As that appointment they were coming to fix the window the robber got thru @ this time I was under the impression it was going to be replaced." I didn't say this comment in an aggressive way just more sad/upset way & Donnell responded nicely to me & gave calming words. This is the day the guys glued the frame back in place vs. replacing the window, if the window needed to be replaced they didn't have on with them. I told him as long as what he does secures the window. The fact that the windows were looked at in the beginning, part of the frame pulled back, new screen put on & non-moving window frame glued all took a little over a mth to do. That could have taken 2 visits & why couldn't Richie had glued that window on his 2nd visit?? Visits started on 09/24 & ended on 10/20/2025. This to me was way too long to get these simple things taken care of & the fact I had to wait so long to get these windows secured I'm not happy about that @ all. This company is slow, not eager to complete jobs & has no sympathy for you feeling unsafe with windows not secure because everything takes "7-10 business days and/or they're not on your side of town, forget the fact I experienced a traumatic event with a break-in & robbery. I was even updating the rental property owner complaining to him about the slow process so he could reach out to the glass shop to try & hurry things along. Because of the way they run/do business I don't recommend this company. They take way too long.

If you have a broken window. You need to call Cut Rate Glass! They will come give you a quote. They…read morecame out measured the broken side of my window gave me a quote and then four days later came back with Glass to fixed it. Very professional and quick and easy. Couldn't ask for anything better. Thank you again

We have a specialty window over our kitchen sink, a garden window that came with the house and is…read morevery old (1990's). Was quoted by a different company $4,500 to replace it and that price was unacceptable as it cost me $8,200 to replace all my other windows including a new sliding patio door recently. So I found this company who was able to replace parts of it and save me a lot of money. A tech was sent out to measure and provide an estimate (sorry cannot remember his name) he quoted for all 6 pieces as I asked but told me I only needed to change 2 if I was going to do any of it. The 2 main pieces had dust and dirt in between the panes so I could never get the window clean. After I decided to move forward I scheduled the install and Marlo showed up and was very professional and polite. He did the job very quickly and when he was removing the 2 old glass panes we discovered that they had completely failed as the outer pieces of glass separated from the inner spacer in effect leaving me with single pane glass. Marlo installed the new low e double pane glass and I now have a window that is in much better condition, clean, and way more efficient. Thanks Cut Rate & Marlo