I using yelps project option, selected a type of service that I needed. There was about three businesses that were selected automatically. Manuel at Master Glaser Glass was the quickest reply and offered his help. He was able to offer same-day quotes or next day at my request. He was quick to communicate between me and a third-party to schedule that in person appointment. Manuel also sent the requested estimate quickly with no hesitation. I found his quote was transparent, reasonably priced, and he was overall very professional. read more

I've used Master Glaser Glass twice now--about 4 years apart--to replace my bedroom window, and both experiences were just as great as the first. They're professional, quick, and very fair with pricing, which is hard to find these days. Scheduling was easy, they showed up on time, and the work was done efficiently with no hassle. It's clear they know what they're doing, and I felt confident in the quality of the installation both times. It's not often you find a company that stays consistent over the years, but they absolutely do. I wouldn't hesitate to use them again or recommend them to anyone needing glass repair or replacement in Las Vegas. read more

** Update After Owner's reply** Not really relevant but the track was replaced. I asked that the rollers be replaced because they were plastic and brittle. Replacing THREE of the FOUR makes no sense, and neither does his explanation. If the screen door is too tight, there are adjustment screws on all four corners that can fix that. But regardless, he was PAID to replace FOUR rollers, not THREE. ______________________________ Needed a repair or replacement on a sliding glass door. I messaged Master Glaser Glass on Yelp. After explaining the issues, I scheduled an in-person estimate. Manuel showed up, gave his opinion on what would fix it, and quoted a price. I planned to get a few other quotes, but he messaged me pretty enthusiastically saying he found a replacement handle we also discussed. I decided to take a chance on him and canceled the other estimates. My first mistake... We set a time, and I asked if he could also replace the rollers on my screen door as well. My second mistake was not confirming the price or scope of the rollers replacement upfront. I got ripped off for sure. The day of the appointment, we were near the end of the time window I was given, so I messaged asking when his guys would arrive. He said 20 minutes. So they showed up 20 minutes late with no heads up or courtesy message- I had to message them. Not ideal or very professional, but fine. They did the work. Because of the silicone drying on the sliding glass door frame, they said they couldn't install the screen door yet, but told me it was ready to go and wouldn't need adjustment. The next day I tried installing the screen door and, of course, it needed adjustment. I also noticed they only replaced three of the four rollers. I messaged Manuel asking why only three were replaced. The message has been on read all day with no response. It's interesting how responsive people are before they get paid, and how quiet they get when an issue comes up after the check clears. This was a small problem that could have been handled with a simple apology and either installing the missing roller or issuing a partial refund. Simple professionalism. Instead, it's being ignored. Straight disrespect... read more

Master Glaser Glass - Glass & Mirrors Near Me - Las Vegas, Nevada

I had an excellent experience with Master Glaser Glass. They repaired my sliding glass door and installed a new lock, and everything works perfectly now. They were professional, friendly, and communicated well throughout the process. The work was completed quickly, the quality was outstanding, and they made sure everything was functioning properly before they left. I highly recommend Master Glaser Glass to anyone needing glass or sliding door repairs. Great service at a fair price. read more

Manuel, the owner came to my house the same day I needed a broken window replaced. He surveyed what was needed and put his best man to work, Juan, a few hours later. It couldn't have been done better within an hour's time. I was more than impressed with the work and cost. I more than recommend this business for any type of window or mirror work! read more

I only had an estimate. He was very honest about what his suggestions were. I appreciate that. I waited at home for the two hour window of time they arranged expired. I called after that time passed. It was another 30 minutes before they arrived. I can only speak about their attention to communication and punctuality. Neither is stellar but also not so terrible I'd write them off, just be sure you communicate with them and have a fully open day to be able to meet. read more

I set up Yelp Projects and Manuel got in touch immediately. Scheduled estimate the following morning (price was very fair and competitive) and project was booked in 2 days later. Fast forward to today, Ricardo and his team were here only 30 mins after the 2 hour time frame began. They were very professional, and efficient. I had a 72" x 60" double pane insulated window on the second story, no balcony. The window was removed and installed in no time, inside the house they were very respectful and clean, even had their own shoe covers. *Tip for other Yelpers - when you create a project, don't just rely on Yelp AI App to be trouble free, ask the service provider for their cell or email and send duplicates of your yelp message to their cell/email. It will save you a lot of miscommunication or missed messages on both ends. I did this with Manuel and he responded to both. Because Yelp AI at first didn't save my appointment window even after I had confirmed it, I had to close app and reopen it to realize it hadn't saved and to redo it. Luckily time slot was still available. I would definitely hire Master Glaser Glass again. read more

Extremely quick response with visit to quote, and installation done in just two days. Manuel and team excellent. Pricing fair and excellent customer service. read more

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Mr. Manuel was the first to visit and made a quote right away, he also gave us great advice about other windows and mirrors in our home. Very professional! read more

Master Glaser Glass - This is the result of Mr. Manuel's amazing job, he fixed the broken patio door - Glass & Mirrors Near Me - Las Vegas, Nevada

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Extremely disappointed. I had high hopes for this consultation as at first they were very responsive. My property is a 30 minute drive away, so the day of my appointment I messaged the company to see if they were still coming. They said yes at noon. I show up at noon only to receive a message that they were too busy and need to reschedule. I rescheduled to Saturday and was told 11-2pm. I drove and waited at the property for those three hours plus some, and didn't receive a response until 5:30pm. Do not go with this company. read more

Master Glaser Glass - Text message - Glass & Mirrors Near Me - Las Vegas, Nevada

Really fast and quality window repair service, easy to schedule on Yelp and not on the phone!

Professional, competitive, my project was done within 24h. Manuel was fantastic!, highly recommended... read more

Well that didn't go too well! manuel texted me thru the yelp app and made an appointment for 5pm. At 6.20pm I got in touch to let them know their guy didn't show up. They then Told me that they have a 3hr window , which was all news to me because they didn't actually say that When making the appointment. they did say they could leave right away and be there in 30min. I am of the opinion that if they don't respect their customers enough to show up for a quote (or even to notify us they are running late) then there is no way I can trust them to actually give them money and work with them. I left work to come and meet them and I was 15min early and they couldn't even bother to show up. ---- Follow up to their response All messages were via yelp Text, so no confusion and all was clear. I didn't make fun of any English, I was actually trying to talk to the lady in Spanish, which I admit wasn't any better. she did tell me that they were busy with lots of appointments, then she said traffic is bad, then she blamed her assistant..... then manuel told me that it was a 3 hour window. lack of responsibility was just as annoying as not showing up! they gave me that 5pm appointment so at 6.20 when they asked if it was still ok to send someone out that, I explained that I can not work with people or companies that treat their customers that way. I would not be able to trust that they would do what they say they would do. Better I work with a company that makes a good first impression. read more

Master Glaser Glass - Scheduled appointment time - Glass & Mirrors Near Me - Las Vegas, Nevada

Fast efficient including wearing booties and great price. Would recommend again. The only company to quote a price online when i gave clear description of the job read more

Manuel was extremely helpful and helped us get our job done. Would definitely use this company again. Ricardo and Will were professional installers. 5 stars all around! read more

Had a interior window break from my kids playing with a ball inside the house. Double pane window, Master Glaser Glass company came out and gave me a free estimate. Very reasonable pricing, and as well as a quick replacement turnaround. They were in and out in a timely manner and communication was prompt and excellent. As well as showing up on time. Will recommend this company to others and use in the future!! Thank you! read more

Master Glaser Glass - Replaced new glass - Glass & Mirrors Near Me - Las Vegas, Nevada

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I requested service they arrived on time , gave me a fair estimate . They came back when scheduled and completed the repair in a very timely manner . I felt the quality and price were good . The service men were friendly and knowledgeable . read more

Manual came out and provided a same day quote. The team did a great job replacing the shower door latches. Very professional. Nice job.

My husband and I, needed a mirrored glass door fixed in 3 days and no one said yes to the service requested but, Glaser Glass. Thank you for the great speedy service. In addition, I had quotes all over Las Vegas and they gave me the best quotes!! Thank you! read more

Honest and quick! I'm a PM and sent him over to a unit in Vegas. Provided before and after pictures. Paid via Zelle! He was honest about what was needed! Owner and tenant are happy! Highly recommend and would use again! read more

Master Glaser Glass - New screen door - Glass & Mirrors Near Me - Las Vegas, Nevada

I had Master Glass fix my sliding door that would catch on a bump in track and where the glass was separating from frame of sliding door. It slides so beautifully. Also had them install two sliding door screens. Higher quality than what you get at Home Depot or Lowe's so that they continue to slide and shut over the long run. The technician adjusted the sliding door screens for at least 15 minutes so that the slide was smooth. So impressed. Also replaced mesh on some of my window screens and installed some new. Very competent work! Thank you read more

They installed my shower glass door and it's beautiful! Quick service, professional and cleaned up after themselves. Great pricing, too! read more

Master Glaser Glass - Shower door - Glass & Mirrors Near Me - Las Vegas, Nevada

I had my primary bathroom mirror 72"x36" taken down by Manuel's workers yesterday. They were exceptional from removing,disposing and cleaning up the bathroom...very HAPPY! I will use their services when the need arises in the future, MAHALOS ! read more

Professional, fast, and reliable window glass service. Great communication and quality workmanship. Highly recommended.

Manuel was very trustworthy, fast and reliable. Did a fantastic job. Will definitely be calling again if any work is needed.

They were fast and very fair with pricing. They go the extra mile to make sure the job is done like a true perfectionist would appreciate!! They even wore booties so not to get our floors dirty. I 100% recommend this company as honest, excellent workmanship and great to hire!! read more

Replaced broken window and the price was excellent and the workmanship was as well! Manuel was very thorough in estimating and the guys that came out were very professional as well! All done within two days of my inquiry. read more

Efficient, accommodating, professional. Thank you Master Glaser Glass. Greatly appreciated.

First things first... I saw all of the negative reviews for this company, most of them being about damaged shutters. Well, I have those same shutters. However, all other reviews were amazing, so I decided to give them a whirl to repair one 16x34 window after obtaining to other quotes that were both $300 & $500 over MGGs quote. Attached to this review is a picture of my shutters to give everyone a reference of the type of shutters all the reviews are talking about AND the ones that are in my home. Again, these are my shutters in the picture that are closed against the broken window. This window is located in the stairwell so they came inside and cut it from the inside first....and I watched every moment of it. Then they went outside and climbed a ladder to the mud roof over my bathroom to get access to the stairwell window. I went to my bedroom balcony window which is about 4 feet from the stairwell window....and watched every moment. He then removed the plastic/metal side trim pieces with a chisel and a flat screwdriver, placed them aside and shimmied out the broken window. He then cleaned out all the prior glue and gunk from the old window with a chisel. He brought out a dust pan and a hand broom to clean the dust and debris and then cleaned it with a liquid solution. Again, I watched the entire thing. Then they brought up the new window, cleaned it, and installed trim along the inside of the frame for adhesion. The new window was installed and he installed the metal trim pieces back in place with a plastic device and a soft hammer - literally looked like tools made for this exact need. They cleaned the window again and took the old window to their truck. Reasons why I gave them 4 stars: They didn't have booties- I think as a professional going into anyone's home, you should have booties. It shows professionalism and respect for someone else's home. While I appreciate the dust pan and hand broom, I feel like it would be more efficient and effective to use a hand held dust buster of sorts. My landscaper recently used it for his debris in our backyard, so I know they're out there. Am I being picky? Probably, but 5 stars should mean something grand!!! Don't you agree!? Regardless of these reasons, I really believe they are a solid company. They responded to my quote request the same day. When I was ready for installation, they again responded the same day. They were very fairly priced for things that other companies specifically told me that they would have to charge me more for (ladder extension $$$$$). They were polite, they put back my hung pictures in the stairwell after removing them so as not to damage them. If you go with MGG, maybe not be the creeper like me, but do give these guys a chance! Thanks, MGG!! read more

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Great service and responsive to my inquiries. Estimate was provided and new window installed the next day. Very happy about price and installation. read more

Manuel is a true professional that knows exactly what he is doing. He diagnosed the problem I had with my window immediately, had the tools to fix it, and had my window fixed in literal seconds. Manuel didn't even charge me for the fix it was so fast. I was just shocked that he fixed it so masterfully, and so quickly, when everyone else just wanted to sell me a new window. Master Glaser is my new window company, and I give Manuel two big thumbs up! Thank you very much! read more

Service was fast, quick and efficient. They had the best prices as well. It took three guys to get a 70 x 70" glass place into my window ceil. They looked very experienced and knew exactly what they were doing. Thank you so much. read more

Master Glaser Glass - Crack - Glass & Mirrors Near Me - Las Vegas, Nevada

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WOW, they are fantastic and not expensive. FIrst their price was half of the other bids I received. Second, they windows were installed 4 days after I ordered them, ON A SATURDAY!!! Other said 2-3 weeks. They were the only ones that covered their shoes when they entered the house. I would recommend them 11/10, GREAT !!! read more

Couldn't be happier with our window pane replacement. Our home inspector missed a broken window pane in our garage when we bought our house, so we wanted to go with a trusted company to get it fixed. We expected to be quoted on the replacement for the entire double-pane window, but we were told that only one of the two panes needed to be replaced- and at a reasonable price. Which- was good news and I do appreciate the honesty. I feel like other companies would've quoted me for an entire window replacement in order to make a bigger sale. We'll likely be using their service again in the future when we decide to replace our sliding glass door. read more

Highly recommended them! Thank you for an awesome job. Fast and professional & trustworthy! read more

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These guys know what they're doing. Did a great job replacing broken window on my garage door when other glass repair shops told me it couldn't be done. Highly recommend them. read more

This company has done numerous jobs for me over the years. Every single time has been phenomenal. They are prompt and on time exactly as they quote you. For this job they covered my dining table so the wood would not discolor. Turned out better than I imagined! Thank you guys! read more

Master Glaser Glass - Covered the dining table with glass to protect the wood - Glass & Mirrors Near Me - Las Vegas, Nevada

Great experience with Master Glaser Glass. They fixed my sliding glass door handle quickly and professionally. The team was friendly, had great communication and the price was very reasonable. read more

Pricing was good and they did a great job. I had my shower door replaced, window screen replaced and they fixed my window lock! Highly recommend! read more

On time, quality work, great price. The perfect shower and bath doors for my bathroom remodel. Was unable to find fully framed black. This was no hassle, and quality work. read more

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