When we started going to Lumia dental, we were extremely pleased with how friendly and competent…read morethey were. It was an added bonus that this was a female owned and run company (of which alas they are still way too few nowadays). Their patient care is excellent and as far as any dental work is concerned, I would highly recommend them. However, as their business grew and expanded, I was starting to worry about what this would mean for their patients. My worries did eventually come true: from a patient based practice, it turned more into a corporate business, and with it, the desire/need for higher profits. As a result, they decided to no longer accept our insurance (Guardian dental, a major dental insurance company) because, according to them, their low fee schedule did not allow them to provide the best care for their patients. Now, that latter is just rethoric, for they were doing an excellent job. Why would that need to stop? No, it was because Guardians fee schedule did not make them enough profit. The way it works is as follows: a dental practice can determine its own fees for various procedures. An insurance company, through collective bargaining, can then negotiate for a reduced schedule for their clients (depending on the local competition). So, accepting an insurance first and foremost means to agree to the collectively bargained fees. While getting less profit, it means a much larger potential client base. This is the power of collective bargaining (which would be so much more effective if health care in the US would be universal, like it is in many other countries and, as a result, also much affordable). For Lumia, however, loyalty to their patients was not deemed as important as getting more profit (perhaps because of the increased costs of having expanded the business) and so they dropped Guardian as one of the accepted insurances. To give one example: our insurance pays the full fee for a cleaning every 4 months. However, they now raised their fee for a cleaning, making us having to pay more than $100 for something that was previously free. And you can guess that with more involved procedures, the out-of-pocket costs gets up even higher. That is why we had to leave Lumia as clients---essentially being pushed out as not being affluent enough clients that do not mind paying much more than they used to---and we now found an equally competent dental clinic in the neighborhood which does accept our insurance. I can only assume that we will not be the only patients leaving the practice, and in the long run, this might seriously damage Lumia (unless they can find enough wealthy clients in the downtown area).

Great dentist. Friendly staff. Very modern equipment …read more I've been coming here for years and recommend it to everyone looking for a great nyc dentist.

Great dentist office. Front desk excellent Thanks for…read moreeverything. Unfortunately if you dont take care of your teeth you need to find a good dentist.

Carletta Demetree is a dentist you should avoid at all costs. She was incredibly condescending when…read moreasked basic, clarifying questions about a potential treatment plan (that she had originally not even gone over directly and passed off to her dental hygienist).

I've been Dr. Loflin's patient since 2010. I can say that he is an outstanding dentist, with great…read moreknowledge, experience. He is very gentle, kind. I've never had pain when I visit him. For me, the most beautiful quality is that he is extremely ethical. Would never force any dental work that is not necessary. A previous dentist told me I needed work on a tooth. Estimated to $2,000.00. Dr. Loflin had moved and I didn't know where his new office was. Luckily, I was thrilled to locate him. I went back to see him. He took X-rays of my tooth from every side, with a lot of attention. My tooth had no damage. I did not need the work. He could have agreed with the other, done unnecessary work and scam me out of $2,000.00. I know that he cares about me and does his best for me. I've sent a few people to him and they all "love" him. For me, he is the absolute best. I love him! Jasmine, in his office, is very nice, helpful. I cannot recommend Dr. Loflin enough! The best!

Dr. Loflin is the rare kind of dentist who genuinely puts his patients first. I came in expecting…read moreto need a procedure, but after a careful exam, instead of rushing into treatment, he took the time to explain everything and said we should just wait and observe for now. He could've easily done extra work and charged me for it, but he didn't. That honesty, along with his calm, caring manner and kind staff (especially Jasmine) really stood out. If you want a dentist who puts your needs ahead of your wallet, go see Dr. Loflin.

Dr. Reddy is incredibly knowledgeable, takes the time to explain everything clearly, and genuinely…read morecares about her patients. Every appointment has been a great experience because she answers every question without making you feel rushed and always makes you feel comfortable from start to finish. I have been going through a year-long dental implant process with Dr. Reddy, and her bedside manner has been exceptional throughout. She is compassionate, considerate, and incredibly relatable, which makes every visit feel much less stressful. From the initial consultation through each stage of treatment, she has taken the time to explain exactly what to expect, answer all of my questions, and make sure I felt comfortable and confident in the process. What could have been an overwhelming experience has been made so much easier because of her patience, kindness, and genuine concern for her patients' well-being. What I appreciate most is her attention to detail. She never cuts corners, always makes sure you understand your options, and genuinely wants the best outcome for her patients. You can tell she takes tremendous pride in her work, and it shows in the quality of care she provides. Beyond being an outstanding dentist, she is a warm, thoughtful, and genuinely amazing person who treats her patients with empathy and respect. As an added bonus, Dr. Reddy is absolutely fabulous and has impeccable style and taste. She is passionate about helping her patients look and feel their best. I wouldn't hesitate to recommend her to anyone looking for a dentist they can completely trust.

Rukhsana is the most thoughtful, caring hygienist. She takes the time to do a deep cleaning,…read morelessens my fears by communicating with me through the whole process.

Olga Malkin is the best dentist in the world! She is incredibly knowledgeable, compassionate, and…read morehighly professional. Her office staff is wonderful as well. I had the best experience of my life with her hygienist, Shenon. Thank you Doctor !

Had a great cleaning at a reasonable price. Clean, well run, pleasant.staff. Loved the convenient…read morelocation

Great service, clean facility. I've been coming to bowery dental for years and I love it here.read more

My first time trying a new dental office in years since I have a new insurance. Had a friend who…read morecame to this dental office and had a great experience so I thought I'd give it a try. Called to see if they accepted my insurance and they did and easily scheduled an appointment. Got to the office and to my surprise, the waiting area is empty! If you have been to any medical offices in chinatown, you would now it is packed all the time. Didn't even have to wait and was seen right away as scheduled. There was a dental assistant who took all my x-rays and if it is your first time, there is a lot! She was very nice and understanding and informed me that if I needed a break from the x-rays to let her know. After the x-rays, I was seen by Dr. Song. Dr. Song was amazing! He performed a gum analysis, oral and neck cancer screening that was touching the inside and outside of my mouth and the sides of my neck, and the tongue. Such thorough examinations for the first visit and worth the time for the examination and cleaning. Love that they gave goggles for me to wear because water always splatters for cleaning. Overall, an amazing experience and look forward to my future visits for my bi-annual cleanings.

I've been going to Zen Dentistry for years, and they've always been great. The appointments are…read morealways quick, efficient, and thorough, and the entire team is friendly and professional. They also give you a complimentary teeth whitening with your exam, which is a great bonus!

AWFUL - never in my life have i seen this level of incompetence. I had an appointment scheduled 4…read moreweeks in advance to have an implant placed. I show up to the appointment and it seems in the 4 week prior they never submitted the prior authorization to my insurance company- so i was at the appointment no reason and received no care that day with no apology or explanation. 3 weeks later, again, I have an appointment and AGAIN my insurance company has not heard from them. I asked for a breakdown of what the fees would be and they would not provide that to me...it has now been 7 week, hours on the phone with their HORRIBLE staff, I have received no care, and my insurance co hasnt heard from them and they will not provide me with a cost breakdown for services. I now have a new dentist because who wants to deal with any of this...surely not me. Go anywhere but here.

I truly dislike going to the dentist, so when I find someone I like I stay with them for as long as…read morepossible! Dr. Z is an awesome dentist and the reason I'm even a patient here in the first place. She was my dentist at another office but left at some point during the early part of the pandemic, and I found her online and followed her to Tribeca Dental Design. I have not-so-perfect teeth and Dr. Z doesn't push to get work done and doesn't make me feel bad about the crooked teeth as well. She's also kind during procedures and asking whether I'm okay or need a break, all of which I appreciate. I've also had a great experience with the front desk staff and other assistants, and I'm sure the other doctors here are wonderful too. The lobby area is pretty spacious and it's a prime area literally steps from the 2/3 train.

When the dental practice I've been going to since forever was out of network, I had some homework…read moreto find a new one. Tribeca Dental Design outlined positive reviews and making an appointment a month or so ago was headache free. My appointment was yesterday and the staff was cordial upon my arrival. There was paperwork, more than I expected or experienced but it was fine. Minutes later, I was called to the room for full set of xrays--bite wing and a panoramic view (sophisticated xray equipment with images taken while standing up). Took all of 2 minutes. My observation regarding space/rooms was mixed. There were several rooms but they weren't proper rooms with walls and a door. Their rooms were more open and easy to hear conversations and drilling separated by low partitions. My hygienist was unavailable so my new dentist was both hygienist and dental professional. She did an excellent cleaning job and checked in with me along the way to ensure I was doing okay. I felt she was knowledgeable and made recommendations without being pushy. Only thing is that I expected the oral cancer screening to be more thorough. In the past, I've had dentists who checked all around my tongue and underside while examining my neck area. Not this time to my dismay. Overall, my opinion was favorable and I would recommend this practice. Satisfied.

I have been having tooth aches for about 2 weeks now, unfortunately i couldn't get in contact with…read moremy primary dentist. He just happens to be an awful piece of work that my insurance company had listed in the service providers. I happened to come across MediDental care on Instagram weird algorithms, I saw that they accept my insurance and thought I'd try my luck. The following day I called when they were open and explained my situation to them, that I was in need of an emergency exam. within 10 minutes they called me back with an opening, for me to come in. The staff was courteous, attentive and intuitive, the Dentists were informative as well, my questions were answered, my issue was resolved and I was satisfied with my service. I'm now a new client with them and will be back in two weeks for further evaluation and services, and will keep an active review on them after every visit. 10/10 I would recommend their services, so far so good, they can work with you and in a timely manner as well, my issue was resolved in an 1 hr total.

What an amazing experience Had an emergency RCT same day…read morewith Dr. Yan Took me out of pain!! Love this place

WILL LIE ABOUT COPAY! DONT GO HERE! I was supposed to have a…read more$35 copay and they charged me $250! I had even called in advance to verify insurance and that I would have the $35 copay for the usual dental exam, which they had confirmed, and said nothing of the "required new patient exams" they would force on me. When I get to the appt, they start pushing for other exams that they say they "need to do for first time appts". I kept saying to please see if it was covered by my insurance before performing as I was not familiar with these exams, but they said I had to do these exams as a new patient. Then I'm hit with a $250 bill. I always get my bi-annual dental exams and this was the first time I was charged over my $35 copay. When I called my insurance on why the services weren't covered, my insurance said the dentist did exams that were above the normal amount they were supposed to do for annual exams. Essentially the dentist told me these exams were required for new patients and were covered by my insurance, forced me to get exams even when I said I did not want to, and then I had to pay an unreasonable bill for an appt that should have been a normal annual appt. They also try to push invisalign and teeth whitening.

I was a patient at PDA Dental for over 20 years, but this recent experience completely changed my…read moreopinion. The billing clerk I interacted with was dismissive, unhelpful, and refused to process my Aetna discount program, even though the practice is listed as a participating provider and my enrollment was active. Instead of addressing my questions, she ignored me, repeatedly walked away while I had an Aetna representative on the phone ready to provide the necessary information, and refused to speak with them at all. This behavior was unprofessional and made an already stressful situation even more frustrating. Speaking with an insurance representative to resolve confusion is the bare minimum when handling patient billing, and unfortunately that was not my experience here. I hope the practice takes this feedback seriously and improves the professionalism, communication, and training of their billing staff.