Dudes did a great job adding an auxiliary transmission cooler to my forester CVT transmission.read more

Be aware of overpricing tactics. They refuse to service my vehicle because I questioned their…read moreridiculous prices on parts from Autozone. I advised that I can buy the same parts at Autozone for much less with a lifetime warranty. They then stated that they will not warranty the labor if I buy the same parts from the same establishment!! They are obviously price gouging on parts! Beware!! (The price difference is about $200.00)

The good parts are very good -- very friendly and helpful people who give back to the community…read more Doing a comprehensive inspection on your vehicle in return for a donated bag of groceries is a really outstanding gesture of care. You get photos and detailed notes on the inspection electronically, and they also print out a list of their findings for you to have. Now for the not-so-good. The major not-good is the outrageous prices they quoted in their estimate for suggested and needed repairs. Most of the items on the list were things we could do ourselves for far less money. Some were curious -- when the key fob and interior button wouldn't open the trunk, it seems the mechanic never tried just using the manual release on the trunk itself, which works fine. Similarly, they wanted a couple hundred dollars to diagnose why the TPMS system light was flashing, but they never aired the tires up to spec or test drove the vehicle to see if the light went steady or went out. And nearly five hundred dollars to replace the battery? I'm a shade-tree mechanic from way back, and it feels insulting to be quoted exorbitant prices for things that anyone who can follow directions can do. So, if your car repairs are paid for by insurance and the adjuster approves, or if you have an unlimited car repair budget, I'm sure this shop will do a great job, and you'll love interacting with the personnel. But we have already gotten the oil changed for less than 2/3 of their quoted price, and have two quotes on some major service that would have cost literally one to two thousand dollars more at this shop, so we'll reluctantly pass on any further work there.

Great service and great prices. I like that you can drop off vehicle early. Very nice folksread more

I have been utilizing Roy's expertise since he was at the tire shop next to dunkin' donuts which…read morewas easily over 20 years ago I believe I have never had a bad experience All work has been completed fairly promptly and professionally.. have used him both personally and professionally when I was the reconditioning manager at Honda Subaru and Volkswagen and for several years since my departure from there Roy and his wife Jackie are amazing individuals and the staff that he employs exhibit the same professionalism that he does I would have no problem referring anybody to him even though there is very little that he is unable to do if it's something that he feels may not be able to be remedied at his shop he has no problem stating that and even pointing you in the right direction for whatever repairs are needed

I have been taking my vehicles to Roys Pro Auto for 5+ years and I have not given a highly…read morerecommended review that is well deserved to this locally owned automotive shop. I always refer family and friends to Roys. I trust this team which includes husband and wife owners as well as a friendly pup. There may be a wait for an appointment but the estimates are fair and work is top quality.

For many years Jim and his son Jim have done a great job on my vehicles. Recently, they…read moreaccommodated a repair (rear seal oil leak) I needed on my Honda Pilot before my trip to Mexico. I really appreciated them doing this work on a really short time frame. Great job guys to you and your mechanics. Mike Garcia, Santa Fe, NM

Chose this place due to a recommendation from a coworker and the good location (walkable distance…read moreto an Enterprise and several lunch spots right next to the shop). I c alled about an oil leak and they got me in about an hour later. The diagnosis was quick and the cost seemed a lot at first, but then I remembered it probably included the diagnosis cost. I also had no interest in fixing it myself so it was worth it to me. They have a very loyal clientele. Everyone that came in was familiar with the owner and spoke highly of the shop.

What makes a really good car repair shop? Doing meticulous work every time. Keeping you informed…read moreabout future maintenance needs. What makes a great car repair shop is standing behind their work no if , ands, or buts. Carlos and his crew are a great repair shop at Toyautoman. For the past 10 years I've not taken our Lexus SUV's anywhere else.

Toy Auto Man is excellent. They are friendly and very thorough…read more They answer your questions and do great work. You can count on your car receiving the of best care! My 2003 Lexus is still going strong.

After getting spurious quotes and unnecessary recommendations from multiple shops, we found Expert…read moreAuto Repair & Service honest, prompt, reliable, and exceptionally user-friendly. Our family recently purchased a 2017 US-made runabout with short of 100k miles for twin 15-year-olds to learn to drive and get around town and relieve their mother of taxi duties in the long run. It needed quite a bit of work to bring it up to snuff, though the base vehicle is still solid and has a lot of life left in it. We did some of the cosmetic and easy stuff (replace sun visor, engine air filter, cabin air filter, change oil) done ourselves, got the used-car dealer to fix the front sub-frame that was bent and out of alignment), and postponed some longer-term work (brakes eventually will need new pads in the rear). But this 1.8L "interference" engine will be destroyed if the timing belt fails, and they recommend replacement every 100k miles, so we asked this shop to put replace the belt, water pump, and thermostat so the twins won't have to deal with catastrophic engine failure when on the road as new drivers. They not only did that and replaced the rear struts (leaking) with the new ones I had shipped to us, but they did it in around a day of shop time. The car was ready far sooner than we expected, and everything was in perfect order. This shop is also part of the network the used car dealer employs for its own warranty work, so the car is covered in case anything unexpected turns up in the next year. Top marks!

This has got to be the BEST CUSTOMER SERVICE I'VE EVER HAD at an auto mechanics shop…read more I was traveling through Sante Fe with a friend when her engine light went on. We looked for a place to get the jeep looked at and this auto shop answered right away and said we could bring in the vehicle then and there. I was shocked. Too good to be true. Tony was not only professional but knowledgeable as well...he fixed it right away. I would rate this the best auto shop not only in Sante Fe but New Mexico as well. Thank you so much again Tony You are appreciated beyond words.

My coworker referred me to Santa Fe Auto Tec for a second opinion on some clunking noises my car…read morewas making, and I'm glad I went. The previous shop I went to told me I needed to replace my front suspension and a few other things. Ron at Santa Fe Auto Tec did not charge me for a second opinion. He found that my suspension looked fine, and the clunking was from a loose CV axle nut. He tightened the nut and the clunking sound was gone. I paid what I feel is a reasonable price for 1 hour of labor - much better than what I would have paid to replace my suspension at the other shop, which would not have even solved my problem! It can be hard to find a trustworthy car mechanic but it seems to me that there are some good ones here. I would definitely recommend this shop.

After being a loyal customer of Toyota of Santa Fe for almost five years, I am very happy to have…read morefound Ron Hickerson. I've kept my Prius in excellent condition and during my most recent routine service visit to T of S Fe, I was told I had to do $6,000 of necessary repairs. But something didn't feel right about that recommendation. My car had been driving smoothly and there were no signs of oil leaking on the floor of my garage. So I declined the service and took the car for a second opinion-- with the service report in hand -- to Santa Fe Auto Tec, which was highly recommended by a neighbor I respect. Ron put my car on a lift and spent a lot of time going over each item on the report. He called called me with the verdict. "Your car is in perfect shape. There is absolutely nothing at all that needs to be fixed. The report from Toyota of Santa Fe is bogus and I've seen this happen before." After all the time and attention Rob spent on my car, he charged me nothing. I am thrilled to give him my business now and feel relieved to have found a Toyota specialist I can trust. The world needs more people in it like Ron, people who have the integrity and the decency to be honest and genuinely caring.

I'd been going to SF Exclusive for many years when I lived in Cerrillos. They were always the best…read more I'm in AZ now but coming back soon to visit. I'm going to drop off my Element while there with a request to inspect and let me know what needs fixing and I'll be content knowing Exclusive took care of my Element.

These guys know their stuff! Very professional, knowledgeable, ethical and honest! And great…read moreattitudes to boot! Thank you SF Exclusive for taking care of mine and my daughter's vehicles! 5 stars every time!

Fast, straightforward, affordable, didn't try to upsell services. In fact, brakes were making a…read moretiny bit of a squeak, and it turned out to be a bit of dust, pads were fine, no service for brakes needed. It's honest service like this that earns customer loyalty. When my brakes eventually do need service, I'll trust the guys at Meineke to take care of it for me. Scheduling was easy online, and the manager was able to give me a pretty accurate estimate of how long my oil change, tire rotation would take. Popped across the parking lot to the mall for a snack and a nice climate controlled stroll, and what better way to wait for your car to be serviced?

Easy to schedule online or by phone, and their service is speedy, and in my opinion honest and fair.read more

Quite knowledgeable staff and excellent customer service. The owner is honest and their prices are…read morefair. I highly recommend.

I was in one week ago to have my oil changed/ fluids checked and to have an inspection done before…read moreI head off on a big road trip. The mechanic informed me that there was a leak coming from the transmission. He showed me exactly what was going on and they gave me a quote and said I could come back next week. I asked if I needed to top it off with transmission fluid in the mean time and the woman working the desk assured me " no absolutely not, you're good." They called me the day before my follow up scheduled appointment and told me all of a sudden the guy who does the transmission is no longer with them and they have to cancel the job. Heard this one before and I call BS! This left me in a bind so I went to a very credible shop in Taos and we discovered I had absolutely NO transmission fluid !! Fluids had not all been checked and it was super dangerous to be driving with no fluid. No bueno