I've been a member here for years. Super convenient, never a wait, good tan…read more My concern is - are they open anymore? I've gone 2x in the afternoon on Tuesdays in the past few weeks and the doors have been locked and all the product pulled from the shelves. Thanks!

I bought a package and was told it didn't expire. I had been coming here for 5 years specifically…read morebecause the packages didn't expire. When I returned to use it, they said it had expired and offered no help. Said I was lying. Absolutely terrible service with zero customer service. Also the quality has gone way down from before. No towels and dirty stalls. Theft of 200$ Zero stars

I've been tanning here for over a month with the same bulbs being out in the same beds. They don't…read moreget changed, and no one cares. Old and outdated, don't waste your money! Due to this, I have cancelled my account. I was told the last day I would be charged was July 1st. I have been charged two additional times for different prices. And after 3 weeks of requesting a refund I have yet to receive it...

Great visit today! Great customer service, they helped me figure out where I should start with my…read moretanning process. I look forward to my next visit.

I just went in and I stood there with no one acknowledging me. no hi. no nothing. there were two…read moreworkers. one of them was pretty busy attending a customer and doing her job as one should. the other was chit chatting it up with another girl while they both saw me standing there waiting. I ended up just walking out, called customer service, and cancelled my membership. this is the second glo tanning location that has done this to me. I should have never left palm beach tan

I should have never left my other tan place but I gave this place a chance because a friend said…read morethey were good and had good customer service both untrue.

I'm always slow to leave reviews for places I truly love because I secretly worry they'll get too…read morebusy! But Metropolitan Sun Spa is too good not to share! This spa is exactly what I've been searching for. They offer an incredible variety of wellness and beauty modalities all in one place, and most importantly, everything is high-quality, spotless, and extremely well maintained. They have two excellent medical-grade red light therapy systems, tanning beds, spray tanning, a sauna, the Cocoon Wellness Pod, CryoLounge, and so much more. One of my favorite things is that services are available on a walk-in basis, so there's no need to schedule appointments. And I rarely have to wait for anything! The pricing is very reasonable, and the customer service is consistently friendly and welcoming. It's clear that they care about both their facility and their customers. I highly recommend Metropolitan Sun Spa to anyone looking for a clean, convenient, and well-rounded wellness experience!

This place is fantastic! The owner and staff are incredibly welcoming and attentive, making great…read morerecommendations. The equipment is top-notch, ensuring excellent results. The ambiance is very calming and peaceful.

Fabulous! I've been going here for a few weeks. I have found the staff to be very knowledgeable…read moreand friendly! I'm a tough critic when it comes to customer service and these ladies have been wonderful. I never have to wait and the rooms/beds are spotless. And at 63, I truly appreciate all their input.

The customer service at this location is extremely poor! Inconsiderate and rude staff.read more

I haven't been here in years since we moved to Ga but i miss this level of customer service, they…read moremake you feel like a million bucks, the service is great, the prices & products are great. I miss this

This place was bought out and didn't recognize my plan after change of management. Definitely not…read morethe same. I'll never be back. Contracts only for service.

this location is awful! so I haven't tanned in 3 plus weeks and did a full 12 minutes in a 12…read moreminute bed without even getting hot! prior to taking the small break I was going 3 times a week and happened to pop into the Lake Forest location by cinemark and did a 12 minute bed there-- HAD TO GET OUT AT 9 MINUTES because it was SO HOT! I have never EVER had to get out of one of the University/380 beds because it was too hot! Starting to wonder what I'm even paying for!

Everything was a great experience and Laci (training store manager) was very professional and took…read moreher time explaining the entire process to me, first impression is always a lasting impression and may I just say how stunning & gorgeous Laci is!

I am so excited that discovered Metropolitan Sun Spa and will frequently visit. I very impressed…read moreby the variety of equipment in one place. I love that you can use all the different services and not restricted to use one particular equipment so platinum membership is so worth it. Friendly and professional staff. I highly recommend!

Wonderful service. Great quality equipment. Excellent customer service and staff. The place is…read morerelaxing and helpful to your psyche. What a great experience.