We had a wonderful experience working with Stephen as first time clients with Make and Model after…read morea friend referred us. He is very professional, had a great attention to detail, and made us feel at ease while looking for a car to purchase, helping us find a good deal while not pressuring us. I think the best review I could leave would be to copy and paste the text I sent Stephen the day after we received our vehicle at our home. -- Hi Stephen - thank you again for all of your expertise and services finding and leasing our new BMW! Is it normal for your customers to be kind of sad when the purchase is done and feel like they should invite you out to grab a beer or to the next neighborhood barbecue to say thank you? From reading your reviews on Yelp, I doubt we are the first. But we never felt like that after buying any of our prior cars. It's nice to have someone "on your side" in the car buying experience. Thank you!! -Ron, Raleigh NC

Spoke to Stephen about my situation, and he took time and great effort to walk me through a…read morescenario that would immediately alleviate my pressure points and set me up for success in 6 months to a year once my credit is fixed. I know I will be reaching out to them again once I am in a better position to buy. Highly recommend!

I was looking for a new car as my lease was ending. These guys are quick, they got me my BMW X5…read morefast!! They even delivered it to my house! I went to a few dealers before them in NY and NJ but they got me the BEST deal! If you're looking to lease or purchase a car give these guys a visit. They are honest and reliable. Will continue doing business with them whenever in need of a car. Thank you so much Empire Auto!

I have been dealing with Empire Auto NY over at 7622 13th Ave for 9 years now. Let me tell you, not…read moreonce was I ever let down. These professionals know what you want and put you in the car you love. Each and every time they made me happy with what I requested from them at the time. I recommend HIGHLY if you really are looking for people to help you then Empire Auto Brooklyn, NY is the place. No others like them. You know what? It's about that time I give them a call again. Love these people. J. Peter R.

Let me start by saying Dimitry is very quick, professional and offers excellent lease quotes…read more Here's where it went sideways. 1) Dimitry offers a slightly sketchy credit app portal online- it's incomplete and doesn't ask for all the info 2) he completed incorrectly submitted my credit application so wrong that I was turned down for Nissan credit - he put that I made $30,000 less on the credit app!! 3) Dimitry seems young and I don't believe grasp the relationship with the dealers because the Nissan store we working with would not even call him back 4) More than half of the positive 5 star Yelp reviews on here are by users with only one other review... We ended up with a much nicer Honda CRV EX-L with tier 1 credit rates.

One of the best leasing companies I've dealt with in a long long time!! The guys took care of me,…read morelistened to my every need, the options I desired, the color I hoped for and the price I wanted. I'm a satisfied customer and will come back to lease again!! I wish more business would have the customer service they theses guys have!

I wish I can give this place a zero rating. This place is horrendous. The owner of this company,…read moreDavid, is extremely unreliable and dishonest. He lease uninsured cars to customers, which put the driver and the car at risk. This go without saying, car without insurance can easily get towed. Furthermore, this company has very poor communication with the lessees. We all know the lessees have the responsibility to pay for traffic violation tickets while the car is in their possession. Personal experience: With the help of this company at the beginning, a family member of mine sell some cars to a few lessees. The lessees were not properly inform about any details before they sign the contract. The lessees therefore did not pay for any of their tickets. At this moment, my family is still arguing with the owner David to try to resolve this issue before all of our cars get towed for non-payment of tickets. No one should drive an uninsured car and not being informed about it. To sums it all up, the owner of this company does not know how to run the business at all. Please take my advice, DO NOT BUY OR LEASE CAR WITH THIS COMPANY. The owner is a master of two faced. He may seem nice at first, but he is a true con-artist. BTW, their store is not even located at 8th Avenue anymore.

Excellent place to buy or lease vehicles, i bought my Audi from these guys and they did the right…read morething, way cheaper than the dealer

They helped me lease a beautiful car for a really good price. They helped me with any questions I…read morehad.

We found the customer service to be horrific. It has taken nearly 60 days now and we still have not…read morereceived our license plates and registration. We were told it would take 30 days the latest. We haven't gotten a real answer from them and just been told they will call us back (which hasn't happened). I would encourage others to do their due diligence before signing with them.

Great crew to work with. I recently leased a new vehicle through Alpha Auto. When I first called…read morethey helped me with suggestions on various packages and options on the current car market. Walk me through the process and helped to choose a car for me. When was ready they notified me in advance and delivered it at the scheduled time. The car was in spotless condition Alpha Auto made sure of that. Overall very transparent and easy process. Thank you so much for my new car. Defiantly coming back :)

Once again, best experience possible, two more beautiful cars into me fleet…read more Thank you Alpha Auto.