Tried the Chocolate Caramel Avalanche and Madagascar Vanilla Caramel.. both were super tasty and full of flavor! They have so many options: coffee, non-coffee chillers, smoothies, chocolatey drinks... basically impossible to leave without finding something you like ;) They've got seating both inside and outside, so you can sit and sip your coffee or grab one to go and enjoy it while shopping. Their cappuccino is excellent, and the service was good too. Definitely a must-try for coffee lovers! read more

Gloria Jean's Coffee - Chocolate Caramel Avalanche and Madagascar Vanilla Caramel - Coffee & Tea Near Me - Raleigh, North Carolina

The location is inside of a center with other businesses and even a gas station in the same area. Lots of different options and they were pretty quick with taking and prepping my order. They endured it was exactly what I was looking for and their iced coffee was amazinggggg! Definitely worth a try! read more

Gloria Jean's Coffee - Coffee & Tea Near Me - Raleigh, North Carolina

Parking was easy to find, today. It's in the mall across from H & M, lower level of Crabtree Valley Mall. The customer service was upbeat and friendly. All smiles. I ordered a white chocolate, cherry chiller. It was very tasty. The coffee shop was clean and spacious. They offer seating if you want to enjoy your coffee inside. I can't wait to try other flavors. I haven't been to Gloria Jean's since they were in North Hills over 20 years ago. I signed up for their rewards and went straight to the mall for some coffee. I will be returning soon. read more

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The coffee kiosk is located inside a gas station. Nothing wrong with that but it is helpful if there are no pictures or is mentioned here. The service was quick read more

Gloria Jean's Coffee - the entrance to the store - Coffee & Tea Near Me - Raleigh, North Carolina

Love the people here! All had smiling faces and a great attitude. I am visiting from Texas and was walking the mall and I decided to grab coffee before I left. The location in the mall was convenient for a quick fix while strolling the mall but good to get away from the crowds. The coffee I got was and Irish Iced Latte. The Irish flavor was good, only thing I would of liked was for the coffee to be more apparent and more sweetner! Aside from that a great coffee!! The people and the store are wonderful! Good job y'all!! read more

This coffee shop has been in the mall for a long time. I ordered a sugar free caramel latte. The coffee is great and staff were friendly. My coffee temperature was not very hot at time of service, but still drinkable. read more

I was in town for work this week and wanted to stop by the mall. Had to catchup on work and found this cafe in the directory. Grabbed a hot tea for only ~$2 for a large, absolutely delicious and awesome. The barista was also so sweet and kind when I also asked for the wifi. Highly recommend this place if you need a place to stop by for a quick coffee/tea run or if you are looking to study/catch up on work since there are of small tables/booths/seating available. There are also outlets for charging laptops and phones!! read more

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There's a little hole in the wall at the bottom floor of the mall across H&M. This small local coffee shop is warm, cozy, and serves EXCELLENT coffee. Prices are similar to starbucks, but quality is SO MUCH BETTER! the customer service is great which we need so much more of these days. Everything is fresh and delicious. Come support! read more

Gloria Jean's Coffee - Coffee & Tea Near Me - Raleigh, North Carolina

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I had an Ice Coffee that was so good. I told them to fix as if I was an investor and BABYYY they delivered. Don't ask me what I got cause all I can say is that I got heaven in a cup!! read more

Gloria Jean's Coffee - Coffee & Tea Near Me - Raleigh, North Carolina

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Great service by "Big Joe". Came in after a rough experience at the Apple store, and needed a place to jump on a couple work calls. He had such a great attitude and was super kind, actually he kind of got me pumped up for my call! It was also a nice quiet spot for me to handle a couple of meetings at too! Thanks Big Joe, you rock read more

Gloria Jean's Coffee - Dirty chai with oat milk - Coffee & Tea Near Me - Raleigh, North Carolina

Always a good experience at GJ's. Nice people working there and they've developed a loyal senior group that meets their in the morning.

I have had some bad coffee in my travels, but the cappuccino I ordered here comes close to the top of the list. The milk was burned and had an overwhelming taste an d aroma of burnt plastic and dirt. The espresso was way over extracted and tasted the way burning oil smells. I can usually choke down a bad coffee for my caffeine fix, but Gloria Jean's successfully made a coffee so bad that even a 10 cup a day drinker like myself couldn't get it down. read more

Gloria Jean's Coffee - Cappuccino hall of shame. - Coffee & Tea Near Me - Raleigh, North Carolina

Simply horrendous. I ordered a chai tea latte. Like other reviews have said, the milk was scorched and tasted like burnt plastic. Awful. Plus, the place was dirty, walls have knicks and dents in them. I went hear to avoid trekking to the other side of the mall for my usual Starbucks. Next time, I'll certainly walk the Starbucks to get something worth drinking. read more

The customer service was good but highly disappointed with the coffee. I expected a step up from Dunkin' Donut but, not really.

A lot of the times when I pass by here, I literally just, pass it. One day I was impulsed on having some coffee, so I made my way in. It was cute and cozy. As I scrolled through the menu I found myself unfamiliar with how they categorized their drinks as I can shyly say I'm used to a menu where it's more like "White Chocolate Mocha with 2%, a shot of expresso, make it a Grande please". In which I would assume regulars do here, but I was not so I just picked what looked the most familiar which was the coffee brew with 2 shots of expresso. o_O Bad idea. I had to pour half the cup out to pour half-n-half into it and plenty of sugars. (whew!) It was ooooookay. Not my cup of tea..errr... coffee. read more

Not the best coffee but has soymilk and Alternative Baking Company cookies and two packs of Oreos for vegan snacks! Got a decaf soy cappuccino read more

I was pretty sad this coffee shop only had 2 stars. I love Gloria Jean's! Every Friday I go to Mainstreet Market and Thai in the food court and while I'm waiting I walk down to Gloria Jean's which is across from H&M. Compared to Starbucks I feel the coffee here is little bit more on taste and richness of the flavor. It is still strong, for sure (not as strong as Starbucks though) but it will do the trick. I get the Madagascar Vanilla Latte with Whip Cream. I might change it up but that's my go to. They will make it how you like it since they have so many additional flavors on their menu. The have year-round seasonal options as well. Since they are a little bit more on taste they can be a little sweeter than I care to have. Please don't pass this little shop up. Give it a try! read more

Gloria Jean's Coffee - Gloria Jean's Coffee - Coffee & Tea Near Me - Raleigh, North Carolina

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I always stop by Gloria Jeans when I am at Crabtree Valley Mall. Their drip coffee is superior to Starbucks and not bitter. The kind people that work there are always polite and enthusiastic. Awesome customer service! read more

We went there instead of Starbucks at the crab tree mall and the gentlemen behind the counter was teaching his daughter how to use the cash register. Overall a very wholesome and enjoyable experience. Our salted Carmel latte and iced chai were both amazing. Much better pricing than Starbucks. read more

The man working there is so rude and was sitting down when I walked in. He acted like his job was such an inconvenience. The coffee is ok but I will not be returning. read more

I have had the opportunity to come here a couple of times recently while shopping at the mall. The baristas have been overwhelming nice, friendly and make an excellent drink for me. I highly recommend if you have the opportunity. A nice alternative to the Starbucks crowd. read more

Love this place!!!! And was even more excited when my barista said thank you and God Bless!!!!!! I will go back! Our Sleigh Ride fraps were AWESOME!!! Love Gloria Jeans!!! read more

A little aggressive... I walk in, immediately asked what I'd like to order. I wasn't near a counter, or walking towards one.. ok that's fine I guess. I say I would like a minute. I back up to the wall and start looking over the board with all the items. Not even 10 seconds later, the guy who Cleary heard the first person ask me, says "what can I get you bro". I raise an eyebrow and say I would like a minute. I am not in a line, near a counter, or making any kind of eye contact with anyone mind you. There isn't a busy line behind me that I'm holding up. 20 seconds later , no exaggeration, the first lady that initially asked, told me she can take my order when I'm ready. I was still on the back wall, eyes hadn't left the board yet.... I just walked out and went to Starbucks and got what I always get. Lay off the caffeine Gloria Jean. read more

I went in for a cup of coffee. I approached the register and the guy working walked away without a greeting of any kind. After calling out my drink, he could see I wasn't sure where to pick it up, so he lazily pointed to the drink pickup area without saying a word. Due to this unprofessional service, I will never return. The coffee was decent, and the other girl working was friendly enough. read more

Have you ever gone somewhere where everybody knows your name and what you like? This is the kind of experience you can expect from Gloria Jeans. Consistently great coffee with the friendliest people there to help you if you can't quite decide what you want. They're fast too, so there's not a long, ridiculous line like some other places I know of. :) read more