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    The Cheesecake Factory

    3.0 (948 reviews)
    Closed 11:00 am - 10:00 pm

    Order The Cheesecake Factory Takeout or Delivery

    The Cheesecake Factory Photos

    THE CHEESECAKE FACTORY ATMOSPHERE

    What's the vibe?
    Classy
    Moderate noise
    Happy hour specials
    Good for groups

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    Recommended Reviews - The Cheesecake Factory

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    19+ min and counting wait time
    Carlo W.

    Doesn't deserve 1 star. Attempted to make reservations online and discovered that reservations are not available for parties larger than 6. I understand if that's policy and I can comply with that. However, when I called to speak with a live person in attempts to find a solution, the hostess was no help. I ask for an events coordinator and she stated that didn't exist. Therefore, I asked for a manager. I was then put on hold for 29 minutes before they disconnected the line. THAT IS INEXCUSABLE. Prior to being disconnected, approximately 25 minutes into holding, I use my other phone to call. Melanie answers and I inform her that I'm still holding. She puts me on another hold until the Manager, Mara, answers. I explain the situation, and her only resolution is to come an hour and a half early. The moment she hangs up the other line disconnects. Therefore, they knew I was holding the entire time. As a local business attempting to use your establishment for an annual recognition dinner, this was very disappointing. You may as well say that you don't want our $500 business. But that's policy. Sad that customer service is non existent in this location. We shall eat dinner elsewhere.

    Pasta da Vinci
    Amy F.

    Went for my kids birthday, their choice. We were able to make a reservation which was great. We were seated quivkly. Nice server who took our orders. Food took a while to cone out but everything looked great and it was hot. I had the Pasta in wine sauce. Very hood and light. Of course we had cheesecake to go.

    Chicken pot stickers

    I've been here 4 times and I've tried many things here, for appetizers I would recommend the potstickers or the shrimp. The Cajun salmon is amazing as well as the steak Diane! This weekend I got the pasta de Vinci if you like mushrooms this is a good choice. For dessert try the red velvet cheesecake or the upside down pineapple cheesecake!

    Crusted Chicken Romano
    April B.

    We went on a Tuesday and it was pretty light evening so easy to get a seat. The service was slow to start but overall ended up being ok. Dinner was good. My husband ordered the buffalo blasts ( I tried them and they were really good- something totally different too) I got the Chicken Romano which was also really good. It's a big portion so I am able to take part of it home for lunch the next day too! Of course we got cheesecake and yes the best!

    Beverly F.

    Always a good meal! Spicy shrimp and chicken with white rice black beans sweet plantains and pineapple chutney. Service was excellent!

    SkinnyLicious Soft Tacos**
    Haley B.

    I ate here the other night for my anniversary and it was just okay. I really enjoyed the bread (it's always consistently good) but the skinnylicious soft tacos weren't that great. The chicken in the tacos was delicious but the tortillas were disgusting and the side vegetables were very bland. Overall I would eat here again but definitely would not order the same thing.

    Crab and artichoke dip
    Heather B.

    Had lunch here today, our server was very kind and attentive. We ordered the crab dip, it's siesta delicious! For our main meal, we ordered meatloaf and a Thai chicken salad. Requested plum sauce dressing on the side, wow. Delicious dressing! The bread served while you wait is so good, especially the brown bread. Our dip arrived quickly - one nice thing, the dip arrives with plenty of crab dip plus plenty of toasted baguette! Our entrees were so good, we both took half home to eat later. Portions are very generous! We took chocolate cherry cheesecake and Cinnabon cheesecake home for a treat later. Only negative - we always are so squeezed in, the tables are ridiculously small and we are always having to rearrange plates/condense plates to make room. Plus, the tables are so close together you almost feel like you're dining with those around you. We actually struck up conversation with next table over since we were in such close proximity. There's not much privacy. And the restaurant is very noisy. Parking sucks - if you know, you know. We had to circle to find a spot at 11 on a Wednesday. Also, it's very pricey. Lunch was $99! Yes. $99. Like almost $100. Insane!

    Anne P.

    We came here for dinner and two hours after the avocado rolls, we never got our entree's. The server Dylan never checked on us and even had the audacity to ask if we wanted cheesecakes with our togo boxes. The food must have been sitting in the warming light for a long time because my chicken marsala was hard as cardboard when I got home and I don't live far. Their vanilla bean cheesecake is so good but they will lose all the business due to subpar service. If you like cheesecake, buy it to go but never stay for a meal.

    De H.

    It's a chain.....but with that, the steak medallions were delicious and perfectly cooked to the medium degree requested. The salmon Caesar salad was very good as well. The wait staff were all very pleasant and attentive. Took about 30 min for our meal but they were very busy. Ambiance ....loud, like a sports bar which I was surprised at. Would recommend this location if you're Cheesecake Factory fan or newbie.

    Spaghetti with meatballs
    Shirlyn Jung J.

    Arrived at 1pm waited 25 min. For our appetizer to be brought out. The waiter was great but the service slow at lunchtime. Flatbread Pizza had a nice crust and good flavor. I also ordered the Chinese salad with chicken breast. Huge portion! Flavor was very good! I would order it again. My husband ordered the spaghetti and meatballs. He thought it was a solid 7 but the cheesecake factory on Renaissance Parkway. Spaghetti and meatballs was a solid nine he said the flavor at this cheesecake factory just wasn't as good not that it was bad. It's just that the other one was a little better as far as flavor.

    Expresso Martini!!  Gots to have when u visit
    Dee B.

    My 3 star off the bat is Hostess! Sets off the mood for low expectations!! Not welcoming and very negative attitude-! Wasn't rude but totally shined me Thank God for Wesley, our Waiter was very nice and a cutie!! Food and ambience-which was. Huge PLUS being with Mt BBYGIRL and her HANDSOME BF!! Food and desert was outstanding!!

    Macaroni and Cheese Burger*

    This food was amazing! The chicken was cooked through and only had one "weird" chicken piece. The Mac and Cheese burger was absolutely phenomenal. The service was fantastic, no notes.

    Crab Wontons

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    1 year ago

    Food and service were great. Ambiance is nice. Menu can be a bit overwhelming but has yet to disappoint.

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    Page 1 of 24

    The Cheesecake Factory Reviews in Other Languages

    Ask the Community - The Cheesecake Factory

    Does this location have outdoor seating?

    Yes, the Crabtree location in Raleigh does in fact have outdoor seating. It's really quaint with tiki torches. The view isn't so hot (your view is basically of the above ground parking lot) but I've enjoyed several meals out there.

    Best time to go?

    Weekdays at 4pm. Any times that aren't peak hours (ie weekends between 6-8pm).

    View All 3 Questions

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    Andia’s Ice Cream

    Andia’s Ice Cream

    4.3
    (69 reviews)
    4.0 mi

    What a treat I enjoyed when Andia and her husband George were at the Triangle Food & Wine…read moreExperience last weekend at The Exchange. She has such a wonderful personality and knows her ice cream. I was one of the first to enjoy her Gluten free Coffee ice cream with chopped up chocolate-covered espresso beans throughout. Then George took the cup of this delicious ice cream and torched it for a brulee finish. Amazing, indescribable, and I will be back for more soon kind of flavors! I have since checked out her flavor options and kick myself for not visiting her shop soon over at Iron Works. It is so close to where we live in downtown Raleigh. No more excuses. We are heading there this weekend for a Valentine's Day treat of one of her many boutique flavors. Plus I love that Andia truly cares about the Gluten Free population and offers so many wonderful-sounding flavors for them.

    We can in for milkshakes…read more.. My wife and I stop by Andia's Ice Cream for milkshakes on a Saturday night at 7:30PM but, unfortunately the menu on the wall had sold out stickers on them. We decided to get ice cream in waffle cone since we couldn't get the milkshakes. I got the Cookies N Cream in a waffle cone My wife got the Cotton Candy in a waffle cone. The cookies N Cream was good but, the waffle cone was not. The waffle cones are the "softer" ones, i was expecting the classic crunchy waffle cone. I just ate the ice cream with a spoon out of the cone. The cotton candy was not good. It tasted like sugar free ice cream. Same thing with the waffle cone as I previously wrote. The service was great! The ambiance was nice. Not sure if we would go back, our favorite ice cream shop is in Durham and I would prefer to drive 30Min to that place. I would rate Andia's ice cream shop 5th in the Raleigh/Durham area for ice cream. *I would say give it a try I may love it.

    Photos
    Strawberry shortcake crumble ice cream
    Strawberry shortcake crumble ice cream
    Andia’s Ice Cream
    Andia’s Ice Cream

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    The Cheesecake Factory - tradamerican - Updated June 2026

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