If I could give this place a zero I would. I pre-paid for some extensions and my appointment was at noon on Friday. I called at approximately 1040am on Wednesday to try to cancel the appointment. They said it was less than 48 hours which it isn't . I asked could they just reschedule as I found out yesterday I will need to start chemo and all of my hair is going to fall out. They said sorry but we are charging you anyways . Policy is policy . It wasn't even 48 hours . This is not only horrible customer service and a guaranteed way to loose a customer, but also robbery . I don't need you to feel sorry for me . What I want is honesty which you nor your incompetent staff members seem to be able to provide. read more

I've tried so many salons in the area and their cuts are really fantastic. Cyrena is amazing with my hair and the cuts are personalized to your face shape and texture. Truly a notch above! read more

Great service. Great staff. Professional, polished, and detail oriented beautiful creations come out of this salon. Maison does my mens haircuts and she is just phenomenal. She also does my moms highlights and roots and she wouldn't trust anyone else in the world to do it. read more

I'm not even sure where to begin. I came into the salon with an inch of dark root. (I have included pics of my hair before and after my appointment) The rest of my hair was pretty platinum. I wanted simple highlights on my root, just to make the grow out less harsh. A simple job for any stylist, especially one who advertises working with blondes. I showed the stylist pictures from her own Instagram as a guide for what I wanted. She assured she could deliver those results: She applied the highlights, toned, and washed me out. The color lifted very yellow and did not blend into my already white blonde hair. I should have walked out then. Long story short, the stylist explained she will need to tone it again. We go back to the bowl. The color is still off. Repeat this cycle about four more times. Each time she rinses me out, applies more toners, at one point rinses my hair with a packet of Malibu trying to rinse out all the previous 2 or three toners she has put on my hair. At that point I've been at the salon like 6 hours. I'm exhausted. She tries again. I can feel my scalp itching and my hair feels unwell while she's washes it out over and over. Finally she tells me basically this is as good as it will get unless we apply a semi permanent dark color to shadow the root. I said absolutely no dark dyes in my platinum hair I've spent years and thousands of dollars to maintain. At that point my hair has red/pink areas and I start crying. I was literally shaking and devastated. I just wanted a simple root touch up so I could feel pretty for my birthday and upcoming vacation. How could a simple root highlight go so wrong. At this point the entire length of my hair has been toned with multiple toners and stripped with clarifying rinses so many times, the rest of my hair is not even the platinum color it was when I came in, and my roots are still yellow with red/pink streaks. Keep in mind, I only asked for her to highlight the roots. At this point the stylist goes home and the owner of the salon takes over. I give one star because the owner did absolutely everything in her power to make me feel better and try to fix an impossible head of hair at this point. I'm pretty sure she put more bleach on my roots and toned it again. She spent two hours of her own time to try and help. At this point my scalp is FRIED and on fire. It hurt so bad while they were working the chemicals into my head but I just did my best to bear through it hoping this woman could salvage my hair. The assistant did her best to try and make me feel better, but even after blow drying it, it was clearly a frizz ball of broken mucky beige hair. The owner did not charge me one penny and apologized and let me know that the stylist should not have put a million different toners on me back to back to back for 8 hours straight, she also gave me some hair products. She was very kind, but my hair is destroyed, and more so, my confidence. I was just starting to finally get back in the gym and feel confident and beautiful and now my once beautiful blonde hair is so broken and brown. I feel so sad and defeated. It's one thing to not be able to get a color right, but it's another thing to break and damage a clients hair to the point where it will need to all be cut, and the length of their hair you were never supposed to work on has been distorted and damaged. I'm heartbroken. I'm sure the stylists here can do great work, but today I was failed as a client and will suffer for months and years trying to repair my hair. I also would like the salon to consider the mental stress this has put on me and I hope the stylist will take time to reflect on the emotional damage this has caused me. That might sound dramatic but imagine walking around constantly and having people that know you ask what happened to your hair and feeling low self esteem because everyone can see your dry hair that has patches basically missing and you can't straighten it or curl it to make it look nicer because it's so dry and damaged it will just break off. read more

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Cheyenne is an excellent hairstylist. She introduced me to new styles. She is always friendly and considerate. She doesn't talk too much or too little. My hair has never looked better since starting with Cheyenne three years ago. read more

I was walking by and it looked like such a cute salon, I walked in and asked if they could get me in for a "Dry Style" and they actually had some time to do it! The assistant at the counter was very sweet and then my stylist was Liz and she was awesome and my hair came out really cute. I noticed they had extensions and she even did a consultation on the spot and I'm scheduled to go in next week to have them cut and styled to blend in with my hair. I had a great experience today and I'm super excited to go next week to get my extensions Thank you Gloss, I'm so happy I happened to pass by!!! read more

Amazing Stylist Claudette Sylliaasen! Thank you for great job! Beautiful salon and wonder service! read more

Today I got my hair cut by Diana. Diana made sure to know what I wanted and "understood the assignment" as they say! Diana cut and styled my hair just as I had envisioned. She was very patient and friendly as well. You can tell she loves what she does. Thank you girl! read more

Gloss Hair Studio - Cut and style by Diana Alfaro - Hair Salons Near Me - San Diego, California

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Best of the best, Krystina never fails to bring me back to life. I wish I could take her home with me. I've been with her for two years now and she always meets my expectations and more. read more

Gloss Hair Studio - Hair Salons Near Me - San Diego, California

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Great service and talent! I highly recommend this salon. Always appointments are punctual, great prices and friendly staff. My stylist is Annamarie. read more

Gloss Hair Studio - My stylist - Hair Salons Near Me - San Diego, California

I am VERY disappointed in my salon experience here. I came in for my first consultation cut and color with Cyrena. Knowing she was the owner of the salon, I thought I could place my trust in her. I came in for a simple root touch up, and left with my face a mess. She used the brush with dye well past my hairline, and down the sides of my face. Not only did she not remove the excess dye from all over my face, but she didn't even acknowledge that it was there. With the lack of proper lighting inside, I couldn't even see until I went home and was aghast at how they let me walk out of there. In the past, stylists have always protected my skin by applying something to cover prior to coloring my hair. That wasn't done here. I understand mistakes can be made, but there is an expectation that it will be addressed and corrected. Especially if it's the salon owner at fault. I've included pictures to show that it was not a slight overage where you need to peer closely to notice anything amiss. Even after attempting several different ways of trying to get the color off, it's still there and still dark. There is no reason and no excuse for letting a client walk out like this. Edited Add: Saying "I'm sorry, but..." isn't an apology. What I read was that you took your lack of preparation (something Junior stylists know to do) and thought to excuse yourself at my expense. So you knew you got dye all over my skin and refused to tell me???? That says enough about your business ethics right there. Anyone venturing here, please be forewarned. read more

Gloss Hair Studio - Hair Salons Near Me - San Diego, California

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BEWARE!!!!!!! Nope, not coming back. I've been frequenting this business for years, customer service has been marginal at best and owner is downright rude, even disses her husband to her clients in a loud voice!! This is NOT a high end salon, it is NOT a spa. It's a step above Fantastic Sam's when it comes to ambiance. That being said, I had a huge shock when being rung up for my most recent visit, prices had increased by 40% in a matter of weeks!! I didn't question it at the time because I didn't want to create a scene. As soon as I got home, I checked out their "new" website" and sure enough, all treatments had increased SUBSTANTIALLY (average 40%)!!! I can see incremental increases, but you don't do THAT to faithful customers!! I DID mention the price increase to my group of "Soccer Moms" who have all been customers and word had gotten around the neighborhood (this is a tight community!) Not only have you lost me as a customer, you've lost my husband, kids and friends. Think long and hard before you make your next poor business decision, there are a LOT of salons in San Diego who don't take advantage of customers to pad their pocketbooks... read more

I was in town for a wedding recently and weeks ahead attempted to get an up-do appointment with another salon in the area--see related poor review. After that debacle, I was left without an appointment. Was leaving a dry cleaners after picking my dress up and saw Gloss Hair Studio. I had nothing to lose, so I popped into to see if by chance they could get me in the next day. The Manager/Receptionist was very kind and did not attempt to make me feel like an idiot for asking for a last-minute appointment. Initially, one was not available. But she took my contact information, if a cancellation occurred. An hour or so later, she called to say a stylist's schedule was rearranged and an appointment was available. Yeah! The best part was the appointment with Cara. She was fantastic. Listened to my preferences and was very skilled in doing a traditional French Twist up-do. My hair looked great for the wedding and stayed secure the entire evening even with much dancing. Highly recommend this salon and Cara. Good communication, great service and appropriately priced. read more

Pretty bummed out. I got a balayage from a previous salon without requesting it. Came here reading the reviews thinking...finally...someone will do my hair right! My simple request: my original hair color (dark brown...not so black) to be on the top and majority of my hair. with highlights that are not orange or bronze. I came in with orange bronze color and a lot of blonde. Apparently, the owner was going to do my hair and I was so stoked! cons: I arrived 4 minutes "late" because I was new to the salon trying to figure out where they were in the parking lot. Turns out, owner came 30 minutes late for appointment. She came in 25 minutes after me. Bummer. Something about her dog. I had gotten a ride there before, not knowing it was the same salon, because I bought the davines products and just left. I recognized it once I was in the store. she ended up coloring my hair pitch black...despite my request...and both of us looking at a picture of what it was going to look like...black hair with warm highlights that did not look orange bronze. I'm so disappointed! She ended up explaining a whole bunch, and honestly, none of it made sense. she Said she toned some of my hair and under every light, I look like ELVIRA and ready for Halloween. My hair now is more black than my real hair color. worst thing, if I want to do highlights now...my hair has to get even more damaged because now this black color was used on top of the blond and orange strands. It's just so sad. not to mention, she got ink all over my face. She said because it's a dark color that happened. Meanwhile, I used to get my hair all colored and none of the hair dressers got paint on my face with any color. I'm stuck with this 3 to 4 inches on the side of my forehead and 3 inches on my cheek for the next few days until it comes off! Hopefully, it will come off. So embarrassing to go to work and outside. no tissue paper. She got tons of water and paint in my ears and didn't even have tissue paper. She bought paper towels from the bathroom :( As far as covid, not safe. Apparently, a lady came in because her extensions came off her hair. The owner then went to her to fix it and came straight back to me without gloves or washing her hands, she just went from my hair to her hair and back to mine. I heard the owner saying she didn't now if the lady's extension came off because of less or more of it. The customer goes, I was really careful with it and it still came off... I give up for hair dressers in this area! If anyone knows a hairdresser who can do hair, looking for a long term customer, please let me know! Pro...didnt have to pay for the Elvira look...(even though money wasn't a issue). Oh, and they do give different quotes. Apparently, if I would have went with one dresser it was going to be $130 but since I was booked with the owner...it was $150 because she had more experience. pretty bummed out! At least I'm ready for Halloween. I get scared of myself looking at the mirror :( read more

This is my go to hair salon in SD! I could not be more happy with my balayage service from Claudette! She is professional, super friendly and extremely talented. Every time she does my hair I get so many compliments! She is AMAZING and the only hairstylist I trust to give me the color and cut I know I will LOVE! read more

Gloss Hair Studio - Blonde Balayage color and Style by Claudette Sylliaasen - Hair Salons Near Me - San Diego, California

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Cheyenne or Shyanne was absolutely amazing and provided me with a cut I felt confident in and was able to style at home. Conversation was great and I was also comfortable the entire time. Thank you! read more

I had an awesome experience at Gloss. I was referred by a girlfriend who had just recently tried Krystina and was loving her hair. I was looking for an Appt for Friday and was able to make one on Monday, so that was super helpful. They also worked with me for an accelerated timeline, as I had an event I had to get to and really needed my hair done before it. I was so appreciative! Anyways, Krystina totally nailed it with my color and cut, as you can see from the before and after photos. She worked her tail off to make sure I loved my hair and was done on time, and at one point, another stylist came over and helped dry my hair to get me out on time. Krystina hand painted my highlights and then blended everything beautifully. It was an awesome all-around experience and I will definitely be back. Salon was airy, modern, and clean, too, which I always appreciate! read more

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i got my hair done by julie and she was amazing! i wanted a super natural-looking balayage and she was able to achieve this color without bleach! read more

Gloss Hair Studio - balayage (without bleach) by julie - Hair Salons Near Me - San Diego, California

Amazing service! Ana hair dresser is very warm welcoming and knowledgeable. Clean, and pleasant ambience. Felt Safe to go in Covid time. Will go again! Scheduled my sons appointment tomorrow! read more

Special call out for Annamarie who always does such a great job with my cut and color! I love everything about this salon! Very easy to book appointments online and a very nice environment! 5 stars! read more

Oh. My. Micheal... Michael's quiet charm draws you but his vision for what looks good keeps you in that stylist chair! I found 'The One' who brings out the best in my tresses. Michael always considers what's best for my hair and gives great solutions. From helping me find the right brush, suggesting the perfect no-brass shampoo, to even gifting me with some TLC (sample of Davine's hair mask), I always leave the salon feeling well taken care of. On top of that, this guy is so kind-hearted and totally hilarious! I just love the way he sees the world and wish there were more 'Michael Josephs' out there! For a good time and some amazing hair don't settle for anything less than the GREAT Michael Joseph. Oh yes...I forgot...Gloss Salon is neat, clean, friendly and beautiful. I like the vibe here. read more

Gloss Hair Studio - The 'Magic Mike' touch...:) - Hair Salons Near Me - San Diego, California

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Clean and organized salon. Friendly and professional stylists. Convenient location. Claudette was friendly, honest and informative. She exceeded my expectations! My blonde highlights look amazing! read more

Finally found a salon in San Diego I can trust. I love coming in to Gloss. Dianna is the best! I asked for low lights just to give my hair some texture Let me tell you, she made my hair look better than I had imagined. Don't forget to ask her to that a before picture for comparison. Nothing like a good salon day to boost my confidence, the results are priceless! read more

Great, as always! I was really impressed with Bailey, the receptionist. She worked hard to make sure I could get my services done on a tight schedule. Thank you, Bailey! read more

I've used Claudette for color and cut a few times and am now confident in recommending her as a stylist at this salon. Not only does she listen and execute what I ask for, she is honest about styles that she does not think will look good on me in such a nice and diplomatic way, which I appreciate so much!! And the experience getting my hair done with her is always pleasant. read more

Krystina is a master of the blonde highlights!! Every time I go in I am wowed by her care and effort she puts into my hair. She's no nice, fun and easy to talk to. I get compliments on my hair color even 2 months after getting it done! The salon is clean, chic and updated. All the stylists and the receptionist are so kind and friendly. Highly recommend this salon! read more

Andrena is a great hairstylist and knows what she's doing. She gives amazing service and her results are so beautiful! Shes very friendly and wants the best for your hair, I will definitely be coming back read more

Dianna went above and beyond, taking her time to make sure my color was perfect. I am beyond happy and grateful for her dedication to make sure it was done right. read more

This review is specifically regards their cancellation policy (to be fair) - my wife has been a regular customer for several months (not missed a single appt, has had to wait several times beyond appt time for stylist to be ready) and had to cancel today (she was sick and didn't want to go in sick tomorrow) Not withstanding all of this - she was charged a whopping $135 (40%) for cancellation....very disappointing to say the least that an exception couldn't be made (agree that their 48 hour cancellation policy is stated clearly) In any case - for a 1 time $135 charge, they have lost a customer for good :-( read more

Julie just did my blonde highlights and she did an outstanding job! She was very knowledgeable and it was easy to trust he with my color. She knew exactly what to do to give me the blond I wanted. Not only do I have best blond highlights but my hair feels soft and silky instead of fried and dried out. I am so happy with my color! I highly recommend Julie!! read more

Top in the field hairstylists. Friendly environment. If you need to find someone that knows what they are doing look no further!

I have been going to Cyrena the owner and her side kick, Serena 'Martinez for about 4 years. I've been to many salons at my age. They do the best color and blow dry for me. I love the products, the way they do my hair, the open clean space they work in and their genuineness. read more

Absolutely great experience!!! Cheyenne gave me an amazing haircut!! I am so happy!! Everytime I look in the mirror I am so pleased!! Her personality is the best, loved my time with her, left with the biggest smile on my face!!!! Thank you!!! read more

I had my hair cut with Andrena yesterday and I cannot say enough good things about her and my hair cut. I hadn't had my hair cut for a full year and I was fed up with the condition of my hair so I booked an appointment to chop off a good amount. I've had botched haircuts and botched bleaches so I'm a little scarred from past experiences in the 15 years I've been getting my hair done, so I had a lot of anxiety going into a new place. I went in with an idea in mind and Andrena gave me a recommendation so I went with that. Her knowledge and recommendations were great. I am a rinse and repeat person. I never go out of my comfort zone or anything and I let her run with what she had in mind. I'm so happy that I got paired with Andrena. I'm so in love with my hair. We chopped about 5 inches off of my long hair and have made it so healthy. Her blowouts are amazing. I was skeptic about the style at first but after like 5 minutes I fell in love with the blow dry style and will be trying to recreate it every time I style it. I will 100% be booking with her in the future to keep up my maintenance cuts. read more

Claudette was amazing! She exceeded my expectations. She is the first stylist to perfect my blonde in years. I'm very happy and feel beautiful! read more

I went to Gloss to see Nick Vincent! He never disappoints! My hair color came out beautiful! read more

Gloss Hair Studio - Root touch up by Nick! - Hair Salons Near Me - San Diego, California

Horrible salon. The people are very unfriendly and rude. The owner, Cyrena, is worst of all. They talk down on you and act like you have no idea what you are talking about. Krystina did my hair and she damaged it so badly that now my hair is always tangled and breaks off easily. I have natural level 7 hair and she used 40 volume on me because she wanted to get me out quickly and make her next appointment on time. I don't know any hairstylists that would use 40 volume on level 7 hair. Do not go here, you will regret it. read more

I had my hair cut by Cheyenne. I HIGHLY recommend her!! She took time to talk to me about my hair. And then did exactly what we talked about. I have natural curly hair, with cowlicks, but I wear it straight. It isn't easy to cut, but it's perfect. My hair falls into place. Not only do I love the cut, but she's a fun person to hang out with too. read more

Everyone was so kind. I had my haircut done by Serena and she was sooo sweet and did an amazing job! I'm in love with my hair. Overall such a great experience and I'll definitely keep coming back. Thank you so much! read more

Absolutely loved my experience here at Gloss Hair Studio! The front desk attendant was friendly and greeted me with a warm smile and offered me something to drink. Jamie greeted me immediately and right away was eager to assist me with deciding what I wanted. I was super nervous to try a new stylist but she came highly recommended so I gave it a try. I'm 100% happy I choose to trust Jamie. She listened carefully to all my details, double checked and even triple checked to make sure I was getting exactly what I requested. Throughout my process it was great. I highly recommend coming here! Thank you Jamie for making me feel amazing! will be back for sure! read more