Total scam! Got 46 units of Botox and my forehead looks exactly the same today and is so wrinkly! Not sure if they give some temporary paralytic, but 1 day after it looks like I had nothing done! Terrible! read more

I had an amazing experience getting a facial by Hope. She was very sweet and knowledgeable and the vibes were very relaxing. It was my first facial with her but I will definitely be back. My skin has never felt so nourished and hydrated as it did after this facial. read more

My daughter and I went in for lip injections. It went well. Susanna was very nice and knowledgeable. We will definitely be back. Very happy with the results. read more

They had great promotions and offer spa services. Visit was smooth. I had to do a virtual appointment with the nurse before the injectors could do their thing. read more

Had an amazing facial with Hope! She was very knowledgeable and kind during my appointment. I walked out looking like I was glowing!

Suz is the best cosmetic injector in the city. Also Chelsea is killer for all things facials and lasers. They keep me looking FRESH

This entire cooperation is a joke. The most unprofessional people on the face of the earth. Total scammers. Botox and fillers are altered and their staff are not properly trained in the procedures they offer. Do your self a favor and stay away from ALL of It's A Secret Med Spa's. They have also been reported to the BBB for cheating people out of refunds when a few of their spas closed and left people who bought packages high and dry. STAY AWAY!!!!! read more

A bit of transparency would be nice. Marketed for 50% off laser hair removal on Instagram. No where does it mention that you should buy the full package (6 sessions plus 2 free session). Scheduled appointment to do full legs laser hair removal. Arrived to appointment only to find out that I am unable to get the service I made an appointment for 50% off. Instead I'm told that in order to get 50% off laser hair removal, I would need to buy the full package in order to receive the promotion. No where does it list a disclaimer that the promotion is only valid on a full package. Posted screenshots of the promotional items posted on their Instagram story and also screenshots of when I took the screenshots. read more

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If I could give this place zero stars I would. The management is so unprofessional. Specifically Macy. Zero respect, zero empathy, zero integrity. They have you sign up for a membership and don't explain anything to you. I read all the fine print and no where did it say it was a contract. Also, in the membership you get UNLIMITED neurotoxins. They charged me for November but refused me service because for some reason it showed I disputed the charge when I didn't. I showed countless proof that I didn't, yet they still denied me service. They said "well you got Botox November 6th." YES BECAUSE ITS UNLIMITED BOTOX!!! I hadn't gotten my services for October yet so I got them November 6th. My monthly charge date was the 17th of every month. After they kept denying me my services for November, I obviously put a stop charge from them. Now, they refuse to refund me because I didn't let them charge me for December. How was I supposed to know they wouldn't just take more money from me and deny me services again? Of course I wasn't going to pay for another month. Their business practices are horrible. They steal your money. They stole $300 from me and I am a domestic violence survivor raising a 5 month old on my own. My advice- go somewhere else. All this place cares about is money and getting you signed up. The unlimited Botox isn't unlimited- they let you get it and then when you try to go back 2 months later for a touch up they give you a hard time. Also, their staff talks about drug use with you. It's highly highly unprofessional. I had high hopes for this place but sadly was let down. All they had to do was the right thing and refund my money. The only positive thing I will say is the two injectors I had were amazing. Suz and Stephanie. They are professional and very sweet. read more

Nice staff! You will come out looking beautiful. They offer all types of anti- aging treatment. Easy to book an appointment! read more

It's a Secret Med Spa - Nice party here at Its a Secret Med Spa! Botox treatment on going! - Medical Spas Near Me - Houston, Texas

Has anyone else purchased packages that include a $20 touch-ups and now is being denied that they don't allow this anymore at the spa?? @itssecretmedspa #ItsASecretMedSpa read more

It's a Secret Med Spa - A receipt - Medical Spas Near Me - Houston, Texas

I tell everyone about It's A Secret so it's not so much my secret lol but it has such a lovely, laid back atmosphere, regular discounted services, and kind, thoughtful treatment that how could I keep it to myself. So happy to have found Sabrina here!!! She has always made me feel so comfortable and HEARD. Concerns are never brushed aside, she has a keen eye for balanced proportions, and she has such a gentle touch, expect the most non-painful needle experiences ever with her and always quick recovery! I used to overpay elsewhere in an environment that pushes more procedures on you than you intended on receiving along with a week of throbbing facial bruising. I will be a repeat client as long as possible :) read more

I've been coming here for my lips the past two times were awesome! Sabrina is who I go yo for my lips and love them every time. The last time I went I wanted a fuller look (I already had 2 syringes) she recommended that we only do half and I'm so glad she did! My lips look beautiful and I couldn't be more happy with them. Thank you Sabrina! read more

It's a Secret Med Spa - Healed lips 2 weeks - Medical Spas Near Me - Houston, Texas

How do I even start?! First of all this place is as BEAUTIFUL as you will feel while walking in and especially OUT of this beautiful and seriously inspiring place! Jen was uuhhhmmmaaazzziinnnggg at helping my scaredy cat self get through my first lip injection experience and let's just say it wasn't perfectly comfortable but it was definitely WORTH IT without a doubt!! I have always had very small lips and been very insecure regarding them well worry no more small lip girl squad It's a Secret Med Spa is here for you to boost your self esteem and feel as you did at your high school prom or on your wedding day, honestly I can't tell you how happy and satisfied I am with the results and the way I was treated by every single person at this spa!!! HIGHLY RECOMMEND, WORTH EVERY SINGLE LAST PENNY!!! read more

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5 stars! Went for my first time ever years ago in 2019 I believe & now coming back for some more touch ups :) affordable & excellent quality & friendly staff, great holiday discount bundle packages too, love them :) read more

Jennifer Stearns is my GO-TO injector . We met on unfortunate terms because I came to her to fix bad work from a previous injector. It was a PROCESS correcting bad filler, but she made it easy and made me feel like myself again. Since then, Ive trusted her wholeheartedly. her precision to detail has kept me coming back for a couple years now. Jen always makes me look evened out and natural, and I always leave happy. It's so hard to find someone who makes you look good IRL and not just filtered Instagram pics. read more

I highly recommend this Spa. Every employee seems highly knowledgeable. I ESPECIALLY, recommend Marquita Johnson RN. She is a Nurse injector. She's done her homework and will make any Man or Woman look great with her skills! I live in League City and drove all the way to the Heights just to visit this spa...you should as well! read more

It's a Secret Med Spa - Pre spa: I'm feeling (and looking) a little tired! - Medical Spas Near Me - Houston, Texas

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I highly recommend this medspa. Very clean, friendly front desk service, and competitive prices. I personally always request Sabrina - very friendly and knowledgeable/competent nurse. She has completed several PRP treatments on me which are really reviving my hairline! Lol read more

This location and the services from staff here are all gems for sure. I've always had a positive experience at this location and Treschell is the skincare supreme she is very informative about treatments and products for skincare. Her hydra facial with demaplaning treatments are always so relaxing. My skin always feels hydrated when I leave my appointments 10/10 y'all read more

I wanted to update my review. A year later and there was never a resolution to my issue with it's a secret. I had to go to a dermatologist and have multiple treatments to get these scope injector scar bumps removed from my face as I looked like Frankenstein that they caused. Corporate never resolve the issue, they never for filled their promise on correcting the injector marks on my face, and I will never be back. I noticed that there are several other one star reviews talking about the bad injectors as well as the terrible customer service. It is also not lost on me that all of the majority of the recent five star reviews are from people with only one review or two reviews and not actual verified users. It looks like this place is putting in fake reviews so that they can maintain an overall good star rating (this is against yelp terms of service) within yelp and deceive more people... Shocker! read more

I have been to this place a number of times, both to get treatments (botox and fillers) and for followups and corrections. My review is based on pretty much every time I went something going wrong, and the willingness of the clinic to correct it. The first time (ever) I had botox and fillers was here. The botox made my eyelids really droopy so I looked tired and angry for several months. I went back THREE times for 'corrections' but no change. The fillers were also placed wrong, especially one above my nasal fold which pushed the skin across the top lip and left a wrinkle there which, again, could not be corrected. Then the whole cheek sagged and I had to go yet again for correction. The staff change all the time. Some were OK, some were bad, every time I went there were different staff. I was pleased with the second-last correction although the woman said 'oh it looks like it was placed in the wrong area before' - and of course it cost me a thousand dollars or so to fix... Skip forward to the final time I went. I opted for botox in my forehead and around the eyes (which came out fine) and masseter muscle botox. I suffer from TMJ and can't open my mouth much so I asked whether the masseter botox would definitely help with the pain plus jaw opening range, plus possibly slim down my jawline. I was told yes - definitely. This was months ago. Since then I haven't noticed any slimming of my jaw, I still have pain, I haven't been able to open my mouth any wider whatsoever and, worse still, the left side of my mouth/lower cheek were frozen for about 5 weeks! I contacted the clinic who were closed (due to Covid) but said to send photos and someone would be in touch. This didn't happen so I reached out again and was told the same thing. The last thing I heard was on May 13, 2020, when I was informed they would have someone from Corporate reach out to me. Well guess what, it's now July 15, and that never happened. The frozen appearance (which gave me a lopsided smile and make me look like I'd had a stroke) wore off eventually. What upsets me most though is I paid for these treatments using Care Credit and am STILL PAYING THE COST OF THIS BACK!!!!!!!!!!!! This is the only medical spa I have ever been to in my life, so I don't have anything to compare it with, but I will not be going back and I am also looking into the possibility of canceling my remaining debt, since I am still paying off something that never worked and was never fixed. And nobody ever got back to me either. Fair enough, Covid happened, but they could still have emailed or called, like I was promised they would. read more

im so disappointe. I've gone 3 times over the span of 2 years and this last time it was horrible. my lips are permanently damaged, black bruise, extreme peeling, and extreme dryness. when I asked them about it , they said it was sunburn lol, I've religiously used spf chapstick and aloe Vera after sun gel and ur has not helped which leads me to believe they just said that to dismiss accountability. NEVER AGAIN will I recommend this place to anyobe. I've called, emailed, and came in and there has been no resolution. read more

I have never had any filler done before, but back in October I decided to make the leap because I desired a more defined look in my cheek areas. The spa & check in was very welcoming as well as my nurse, De'Asya. She made me feel at ease about my anxieties as I was new to the entire experience. I got filler in my cheeks & I am here to say that even 5 months later, I could not be happier with the results! She also recommended a little in my chin to even out my face which I was extremely hesitant about, but I very quickly realized that it was a perfect recommendation to match my perfect cheeks. I am now planning to go back for botox & am certainly booking with De'Asya. She was amazing!! read more

It's a Secret Med Spa - Medical Spas Near Me - Houston, Texas

I LOVE It's a Secret I've gone here since they opened. But I Jen made me love the place that much more. She's professional and knows her stuff and ways leaves me feeling beautiful. I like the fact that she really listens to what you want, I've had other injectors who are very pushy or won't do what you want. Jen Listens and then offers her professional advice. All my procedures with her have been pretty painless and simple abc I can't say that about other injectors. read more

STAY AWAY!!! You get no answers from the staff and are given the run around every time you call with a question! There are way too many trustworthy and reliable spas, in the Houston area, to get the same services that are offered at this establishment. I've been charged for services not received, charged the wrong amount of money for the monthly membership, been given the wrong information about services multiple times, and had promises made by management that went unfulfilled. The front office staff never give a definitive answer and always say "Can I look into this and call you back before the end of the day" to which I never hear back from anyone. read more

Today was my first time coming here and I am in LOVE, not going anywhere else. Jen was so sweet, comforting and knowledgeable. She took her time and we talked the entire time as if we've known each other for years. My lips came out PERFECT and she did my tear troughs as well which I also love. Not to mention I received 20% off and they gave me an additional coupon. 10/10 experience! read more

Takoya did my filler in my lips and smile lines and I am SO HAPPY. I already had a full syringe in my lips and I wanted more to create a more defined top lip. Takoya did exactly what I wanted! I have a way more defined top lip! Takoya looked at my facial features and determined how much filler i could add to my lips. I like my lips to be full but didn't want them to look crazy . I also got Kybella done for my double chin which I was very nervous about getting done. Takoya was very comforting and was able to ease my nerves through the whole process and went over after care and everything with me! I am already seeing great results from my Kybella and I can't wait to see my full results in a few weeks! read more

It's a Secret Med Spa - Medical Spas Near Me - Houston, Texas

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Came in today for a hydra facial recommended by Vanessa. I've had a hydra facial in the past once elsewhere and it was nothing compared to one the I received today. My esthetician was Chelsea. I feel like she took her time and explained each step of the process while still allowing it to be a relaxing experience. It honestly made the one I had elsewhere feel rushed. Will definitely be repeating this service. She also recommended the HA5 Rejuvenating Hydrator which I purchased at checkout. read more

It's a Secret Med Spa - Medical Spas Near Me - Houston, Texas

Not sure what's going on with this spa but this is the second time I get charged wrong. I called and asked if I could use my CareCredit. They said yes whenever I received my services, I was told in order to use my CareCredit I could not get the promotions, which that was the whole reason I went in, then I go back for my two week touchup and my bank card is charged instead of my CareCredit I will not be going back to this spa. This is not the first time this happened. My daughter used her CareCredit and it was charged three times it took about six months to get everything fixed. read more

Hey all so purchased the membership here at Secret Med Spa in March of this year. I canceled it this month so basically didn't have this amazing long enough to get hyped about it. When I purchased this membership it clearly says UNLIMITED BOTOX/DYSPORT not only come every other month. So me knowing that it was unlimited I took full advantage of it because I thought when it says unlimited it's means unlimited. I got my forehead, crows feet, 11's, Daos, and chin done and I still had movement on my forehead so I went back this month in May and was told by my injector that she doesn't feel comfortable injecting me today and had asked other injections to verify with her. I'm beyond pissed and it's false advertising because I also asked for my jelly rolls to be done along with my lip flip and nope nothing was done. When I'm paying $299.00 a month for something that says unlimited I expect unlimited. And if it's not unlimited then the flyer needs to says that. Even if she couldn't do my forehead which pissed me off she never even did my lips. I canceled my membership and went somewhere else immediately and my new injector injected me with dysport on my forehead and couldn't be happier with the FROZEN results that I had wanted with Secret Med Spa. I did do the skin tightening on my neck and did the hydrafacial which was good but damn I had to take advantage of some perks that I'm paying for. Paid $900.00 for nothing pretty much. Super disappointed in this company and will not refer another person to go there. I will be letting my co worker know about this situation because she is going or already bought the membership and if she did I will ask her to cancel as well because it's not worth it nor the money and the let downs. read more

Marquita was absolutely AMAZING, super patient and made me feel very comfortable. The front desk ladies were so comforting as well. Her work is phenomenal- highly recommend! read more

I absolutely love Marlen!!!! I got tear troughs and I was super nervous because it was my first time, but she was super confident, experienced. Needless to say I'm incredibly happy with the results. I saw a difference within seconds!!!! I really appreciate the time she takes to make sure every detail is attended to. I can't wait to come back. read more

Love everything about this place! All the services are incredible and the staff is so friendly, especially Taylor! I recommend this place to anyone and I will definitely be returning. read more

I had the best experience at It's a secret! Followed every Covid guideline! Everyone was so kind and had the most relaxing hydra facial. Definitely recommended !!! read more

Treschell is absolutely amazing! I see her for laser hair removal/dermaplaning and I always love my results! She is very knowledgeable and will recommend the best products needed for your skin. read more

I highly recommend Trachelle at It's A Secret! I have been a member there for almost a year now. She has improved my skin tremendously!! I'm very happy with my results. She is very thorough and professional!! read more

Worst salon ever. Went in for a hydra facial, for which I had a gift certificate, besides the fact that they could not figure out the amount that was on the gift card, they also charged my credit card for the service too. Went in to fix the mistake, called in several times, but still no refund and it's been a month. The manager was supposed to contact me, but of course, she never did. Looks like this is not the first time happening either, based on the reviews. Don't go there, horrible customer services. I'll be disputing the charge with the cc company cause otherwise it looks like they are not willing to fix their own mistakes. read more

I am such a fan of temporary fillers for my lips, today was my first time going to this med spa, I have went once before to different place and did not quite have the same experience. The ladies at It's A Secret Med Spa were there to greet me and give the uttermost hospitality I wouldn't have even dreamed of having, they went above and beyond by even offering me snacks, and juice because of what I explained to them about my prior experience at the other place I previously went to. I will definitely be back, and highly recommended this med spa for men and women wanting to enhance there beauty. They definitely put you on a pedi stool and have you leaving looking GORGEOUS! I have attached my before and after pictures, please excuse me I do not have make up on. PS. Thank you Toya, I look forward to seeing you again. read more

It's a Secret Med Spa - Toya did my lips, this is the after photo. - Medical Spas Near Me - Houston, Texas

My first time getting my lips done could not have been better! Sabrina took her time and talked me through every thing. Nicole helped me book the appointment and also answered all my questions about laser hair removal. I highly recommend coming here!! read more

Love It's A Secret! Beautiful, clean facility and awesome customer service. Will be back over and over again!