As a parent of three kids, I can honestly say this has been the best dental experience we've ever…read morehad. From the moment we walk in, the staff is so warm, patient, and genuinely kid-friendly. They know exactly how to put children at ease -- whether it's my teenager, my middle-schooler, or my little one who can be nervous at new places. The office is spotless, beautifully maintained, and modern. Everything feels fresh and inviting, which makes visits stress-free for both kids and parents. What I appreciate most is how much the entire team truly cares. They don't just treat teeth -- they treat kids with kindness and compassion. Whether it's a routine check-up or an unexpected dental issue, they go above and beyond to be there when you need them. You can tell their top priority is the health and comfort of their patients. After years visiting with all three of my kids, I can confidently say Alafaya Pediatric Dentistry sets the bar for professionalism and genuine care. I can't recommend them highly enough to any parent looking for a dentist who really treats your children like family.

My toddler has been seen by Dr. Pinnock twice. My 2.5 year old had her first appointment when she…read morewas about to turn 2 years old and just recently. My baby girl loves the place. She gets to watch TV while having her teeth worked on. They have TVs on the ceiling with cartoons. Also, staff are very patient and endearing with kiddos, or at least with my baby girl! Dr. Pinnok always answers all of my questions and has even encouraged my daughter to continue answering in Spanish since she is trying to learn the language. I am so thankful this place is so close to home. I for-see continuing my daughter's care here for a long time. Finally, she always gets a tiny prize toward the end of her visit and visits are on time and fast.

Everything about this office is five stars! From Erin answering the phone and returning your calls,…read moreshe is the absolute goat! I called this morning with a little emergency for one of my children and she got the communication and photos back to the Dentist ASAP. She was absolutely amazing with me and spent the whole morning off and on the phone with me. When we got to the dentist later in the afternoon, Dr. Marcy is an absolute gem as well! The staff in there are all super kind and they have a little check out area that the kids absolutely love because they can pick out a little trinket. I will never go anywhere else until I absolutely have to! I love this office! They give off beach vibes in the lobby and play awesome movies while you wait AND when you are laying in the chair.

First time patient to this office and what a cute way to be greeted other than with a welcome sign…read morethat was personalized to include my children's names on it, awww. The office was efficient with bringing up back for our appt time, gentle with my kids and even had a little play area and movie for them to enjoy if they got antsy. Definitely family friendly practice and we look forward to continued dental care with this office.

I have been incredibly terrified of the dentist for decades, primarily because of trauma from…read moreprevious dental work and interactions. My husband visited this office first and was so pleased with the staff and service that he encouraged me to give it a try. I am so thankful I did! I have been to the office multiple times for various treatments, and each time, they have been gentle, explained the necessary work thoroughly, and never pressured me into procedures I couldn't afford or didn't need immediately. I have recommended this office to friends, and for the first time in over twenty years, I am no longer as scared to go to the dentist.

DO NOT GO TO MAGNOLIA DENTAL!! They are taking advantage of people, or at least my young college…read morekid, who doesn't really know better, and recommending dental work they absolutely do not need. This is at the Orlando, FL location near UCF with Dr Nguyen Nguyen My college age son missed his semi-annual cleaning at home, so I thought I did my research by finding a good dentist near UCF (who was rated well with our dental insurance no less), where he could just get his teeth cleaned and keep up to date, until his next visit with his usual dentist back home. I was informed in advance that as a new patient they would be taking full x-rays. WELL, my son called me immediately after the appointment, to tell me he was all done and checking out, and scheduling to get SEVEN cavities filled. What, Wait, Rewind!?!?! I told him to stop right there, do not schedule anything, and have those new x-rays emailed to us. So fast forward, his dentist at home squeezed him in when he was able to get home for an evaluation and review of the x- rays they took. His current dentist (who he has seen since his first tooth) had to take new x-rays because the ones provided by Magnolia were sub-par. And as I expected, he did not have even ONE cavity, and his dentist said he teeth looked exactly as his last appointment approximately 9 months ago. And fortunately, not only was his dentist was just happy to report that he had a clean bill of health, but he sent my son on his way without charging him a dime. I really couldn't believe it when my son said SEVEN cavities. That is insane! After I finish writing this review, I will be contacting my insurance company to let them know of the sub-standard service offered at this location by this dentist, and how I really feel like they are taking advantage of patients who are gullible and essentially scam them. To leave on a good note, my son did feel like the dental hygienist did a good job cleaning his teeth.

They have been amazing. I have taken my son here for the past 3 years. My sister takes her kids…read morehere too. Great, trustworthy staff. Finding a good dentist can be hard. I have witnessed times where dentists will lie and say a child has cavities when they don't. This place doesn't do that. A friend came here for a second opinion after hearing that her child had some cavities and this place let her know that she didn't have any.

I've been coming here for over 4 years now and I highly recommend. Dr. Taylor and his staff are…read morekind, efficient and caring. They are always quick to take you back to the office if you arrive on time. They also have flexible appointment scheduling. They don't do unnecessary treatment and are patient with my children. Dr. Taylor respects my request and never questions my parenting requests when it comes to the specific treatment of my children. My children enjoy going to their dentist and do not fear their cleaning appointments.

Went there 12/29/25 for tooth pain and an obvious broken bridge. Was told I need a root canal and…read morenew bridge $4,500. I said fine and scheduled for today Jan 9th. Went in this morning for the appointment and they told me we can't honor the quote we gave you 10 days ago and if you still want it done, it will be $ 7,000. WOW! RIDICULOUS and VERY UNPROFESSIONAL. Needless to say I left.

Staff was amazing in the front! Very attentive and loved the fact that they didn't make me wait to…read morelong. First time coming here and definitely loved it, I will be returning. Alyssa was amazing - she did X-rays, a cleaning and provided me with all the information for any question I had. She was amazing ! Very friendly & professional. Provided some information on Invisalign as well. Definitely recommend this location! You won't be disappointed.

1. The appointment was 2 months out. 2. Changed my…read moreappointment from 8:30 to 8:15 without my ok. Mind you the website says they open at 8:30! 3.They canceled my appointment and didn't cal. complete waste of time will NEVER book with them again.

This office is a complete disgrace. Do not be fooled by the fake positive reviews. We scheduled my…read moreson's appointment SIX MONTHS ago, and after waiting all that time, they canceled on us not once, not twice, but three times. Today they had the audacity to call me while I was already driving there -- just 30 minutes before the appointment -- to cancel again. I took time off work for this, and they clearly couldn't care less. The clinic manager, Bruna, was shockingly rude. Instead of apologizing or offering any solution, she dismissed me, refused to help, and literally said she was hanging up. That's their idea of "patient care." This place is unprofessional, unreliable, and downright disrespectful. They waste your time, they don't care about your children, and they treat parents like garbage. If you value your sanity, avoid this office at all costs.

Our whole family has been going there since 2007 when they opened in Waterford. They have done…read moreseveral different services on our family and have always been caring professional, and thoughtful with their treatment plans. I've never felt upsold to services that were unnecessary or felt pressured to do something. We've had several dental implants, extractions, and other procedures. Even some emergency procedures (on Christmas Eve) where they have gone out of their way to make sure I was getting the best care regardless of insurance coverage. Office staff is also great they always make sure we're satisfied and remind us of our upcoming appointments, potential fees, etc.

PATIENT BEWARE.... As a first-time patient, I genuinely felt…read morethat they attempted to upsell dental services to both me and my insurance company. They recommended an extensive list of procedures, despite the fact that I've maintained regular dental visits and cleanings. Unfortunately, my longtime dentist of many years had just retired, so I was seeking a new provider at the time. Now... this happened: On the morning of Friday, 10/10, around 10 AM, I received a text and voicemail reminding me of an appointment scheduled for Monday, 10/13 at 8 AM. Apparently, this appointment was set six months ago during my initial visit. I had no recollection of it, and there had been no prior reminders until just then. Unfortunately, due to the extremely short notice, I was unable to attend. I called and left a voicemail to explain. Then, at 6:29 AM on Monday morning, I received a text stating that a $50 fee applies to missed, rescheduled, or canceled appointments with less than 48 business hours' notice. Here's the problem: Their reminder was sent less than 24 business hours before the appointment--and to make matters worse, the office is closed on Fridays, giving me even less of an opportunity to respond during business hours. How is it fair to penalize patients for late cancellations when the reminder system is so flawed? I find it unacceptable to be charged for a missed appointment under these circumstances. Patients deserve timely reminders and fair notice, especially when fees are involved. Oh, but they were very QUICK to send me a bill via Email! I wish I could give ZERO Stars

Dr. Morales was very informative and fully explained the treatment to address my discomfort and…read moreconcerns. The office and medical staff were excellent. I left with the confidence that the next steps toward my dental care plan will get the wheels turning.

We were visiting from out of town for a lacrosse tournament. My son was hit under the chin and…read moreneeded to see a dentist. I called the office in a panic because I really wasn't sure what to do. Everyone in the office was so friendly and got my son in within minutes. They accommodate us with open arm. And was able to refer us to an ortho surgeon which we were able to see that day too! Thank you to Dr. Morales and staff for opening your doors and arms to us. I highly recommend anyone in the area to visit this office.

They were very thorough in my exam and explained everything that needed done with care and…read morethoroughness and understood everything

I had been going to this dental office for more than five years and had checkups and cleanings…read moretwice a year, all covered by my insurance. At my last visit, I had my cleaning and checkup as usual, but afterward I was told I had to pay because my insurance no longer covered the visit. When I checked with my insurance company, I found out this office was no longer in my insurance network. The office staff never informed me that they had stopped accepting my insurance. Be careful and always check with your insurance company before your appointment. They won't necessarily tell you that they are out of network until after your treatment is completed.

When previous dentist left this location I was lost! I went to several sketch places in the area…read morewhen I noticed the office was open again. I called and was thrilled to find out my favorite hygienist Deanne was still there as well as all my dental records! She introduced me to Dr. Nadine and I knew I had found my new dentist. I broke my denture before a Europe trip and she made me a new denture in time for my trip! She took the care to make sure it was perfect!! Love everyone at this office!!!!

I have an extensive dental history due to a traumatic injury. I had a consultation years ago and…read moreended up picking a different dentist for my front teeth crowns due to pricing/college student budget and wish I went to Dr. Michaelson from the start. I ended up having gum line issues/bleeding/ and color mismatch from my prior crowns and 3 years after the procedure I ended up back in Dr. Michaelson's office. Once I decided to move forward with my crown revision, he was very honest and straightforward with how I could best achieve the look I wanted, what my future with the crowns looked like, and timeline. They were also up front and transparent with pricing. Even though they are on the higher end price wise, the lab they used did an amazing job to match the color and it has now been over a year and my teeth have held up nicely. I was also very nervous for how long the temporaries needed to be on because of how bad temps have been in the past but these temporaries were not bad at all. For general dental visits: all of my cleanings were awesome/pain free and you could tell that they knew how to be careful with maintaining integrity of any dental work. Only experience that I feel like could be improved upon was X-Ray process. I have never been that uncomfortable from just getting dental images but they also got the most in depth photos I've ever had done so that could be why. Lastly, they always tried to accommodate my schedule and fit me in when they could. Overall, I highly recommend Dr. Michaelson and his team. If I did not move I would still be going for my annual exams and any additional work.