I bought a 2009 Cadillac XLR-V from Champagne sight unseen. I am a life-long car nut, and over the…read moreyears I've had 4 Ferrari's, 5 Maserati's, several Alfa's and a couple of American cars, including an older XLR. The XLR was delivered today. It is absolutely amazing-- pristine, exactly as described, looks and drives like brand new. I live in Baltimore and have to admit that I initially had more than a few misgivings about buying an out of state car based solely on an ad I came across on line. Throughout the buying process the salesman, Joe C., was patient and super-responsive, returning my calls and texts almost immediately, answering my many questions. He is by far the best auto salesman I've ever dealt with. The owner, Ken Champagne, was also friendly, upfront, and responsive. The whole buying experience was a pleasure' The car is wonderful, and it will proudly share my garage with a Ferrari. I had checked many on-line comparisons and Champagne's price was more than fair for a perfect one-owner low mileage vehicle. They could easily have priced it higher. Thanks again to both of you, Joe and Ken.

Bought a Genesis 2026 with low mileage at Champagne. Car was never inspected and was sold with…read morewarped rotors, no oil change, etc. Fernando said. "I have buyers remorse" but the truth is they are not reputable and make sure you get what you pay for. They are as you say, lot people and have not the skills to treat you as a customer. The owner will not pick up the phone and is always not available. Do yourself a favor and buy elsewhere.

Dealt third time with Paul B as salesman and was a wonderful experience. Low keyed type guy and no…read morepressure. 5 star rating without a doubt

gates is nothing but a joke along with the gate family and especially Paul bacon. sold me 2 not one…read morebut 2 vehicles and. had nothing but problems with from day one. the second vehicles needing a transmission right from the start. the service after the purchase is even worse they don't even remember who you are and what you had bought from them. complete joke and Paul you can go pound sand you little weasel. don't believe the 5 star comments on the site either cause I can garantee they had there head underneath a desk in order to get good service

This garage is an absolute disaster. They damaged my vehicle while putting on new tires--damage…read morethat didn't exist before--and when confronted, they lied, stonewalled, and refused to take responsibility. A real tire tech confirmed it came from their tire machine and laziness, yet they acted like it was somehow my problem. Photo evidence proves it, but they don't care. This isn't just incompetence--it's reckless disregard for your property. Avoid this place like the plague. They will ruin your car and your day, then shrug it off.

Awesome place. Very professional and knowledgeable. Been going here for years since it was…read moreWesternAuto.

I have been bringing my car here for a year. They are friendly and efficient. I bought my jeep in…read moreNorwich but this is closer so I switched my maintenance from Falvey's to here and I am happy with service

I'm not surprised that this company has turned reviews off on basically every other site. They're…read moreterrible. I had an accident, my car towed back to the original dealer, Wile Hyundai, and they sent it here. The manager was so scandalized that I had a FULLY SHEATHED gardening machete in my backseat that, in her own words, she "wouldn't even let any of her guys go inside the vehicle." Did she think the machete would self-animate, break out of it's sheath, and start slashing as if it was something out of Dungeons and Dragons?

Amended: sometimes you have a rough experience and the company never recovers, but not in this…read morecase. Columbia Ford recovered from a fall like an olympic gymnast. I left the dealership without everything "they owed" and communication afterward was spotty at best. Once the manager got involved, he treated my wife like a queen and exceeded any expectations we previously had, even letting her work from an office while her car got the extras installed. A+ service, and worth a second chance if you ever felt disappointed.

Unfortunately, a chain is only as strong as its weakest link. I've been a loyal customer for…read moreseveral years and have bought two new F350's for my business. Since my first purchase, I have had consistent, terrible experiences with one particular service representative. He frequently lies about trying to contact customers regarding status of the vehicle being serviced. The last time he did this, my new F350 was being serviced for a minor factory error. I needed the truck back on a Friday, I tried calling twice to determine when I could pick up the truck, the service representative never returned my call and the truck stayed in the garage over the weekend. Since this is a vehicle purchased for business, I had to cancel a job on Monday because I had no means to pull our trailer that was required for this job. I spoke to the general manager and service dept. manager about this delinquent service representative the following Monday, and upon follow-up with him, the representative had the gall to lie to them, too. The service manager asked me to deal with him going forward. I have employees, too. This would never evolve into a recurring problem on my watch, especially if it affects my clients. As I mentioned to the GM and SM, if this person is consistently lying to me, then it's very likely he lying to other customers, too.

Junk Cars, Unprofessional, and Clueless - AVOID G and S Auto Sales at All Costs…read more Buying a 2012 Volvo XC60 from G and S Auto Sales has been one of the worst decisions I've ever made. This place is a complete scam operation disguised as a dealership. Just days after buying the car, the check engine light came on. I brought it back immediately, and instead of actually fixing the problem, they just shut the light off and told me it was "nothing serious" -- supposedly something that wouldn't matter until the next emissions test, which they claimed had already been passed. Fast forward a few weeks, and I got a notice that the car needed an emissions test -- which it has now failed MULTIPLE times. Since then, I've had to pay out-of-pocket for a new battery, transmission, catalytic converter, and O2 sensors. This car has drained my bank account, and every time I went back to them for help, they either brushed me off or pretended they fixed it. Nothing was ever actually resolved. The final straw? I left the car with them for FOUR business days to finally get the issue fixed. When I came in to check on it, the car hadn't been touched. I asked to speak with the manager, and when I finally found him, he was literally more focused on bidding in an online auction than talking to me about the car they've failed to fix since day one. The mechanics have no clue what they're doing, and the manager is completely unprofessional, careless, and shady. It's clear they're just trying to flip broken cars, silence complaints, and squeeze as much money as they can out of customers while dodging accountability.

everything was great up until I took the car home. ac doesn't work, trunk leaks, speaker was blown…read moreon passenger side, none of the outlets work, and they're refusing to fix it. Outrageous

we were in the market for a used jeep. looked at there inventory and they ask for 30k plus on…read morevehicles that are 10 years old with nearly 100k miles. you can go elsewhere and get same vehicles built up the way most people want a jeep for sometimes half the price and newer.

Brought my mom's Subaru here after our usual mechanic (and the backup mechanic) were booked up for…read moreweeks on end. These guys told me exactly what was wrong with my car, and it wasn't pretty: something with the EVAP system/gas tank, and it would require taking off the rear subframe to get at it. Instead of pushing me to do the repair, they advised me to leave it alone and just drive it into the ground. I appreciated the honesty and straightforwardness, will definitely be back!

They were quick to get my car in, diagnosed and fixed. They found the main problem sending 5…read moredifferent codes to my engine light. Care is running much better! They are quick, professional, nice, and very affordable. Whatever questions I had, he answered and explained. Safe to say I will be returning to them for car care needs. If anyone needs their vehicle repaired, I HIGHLY RECOMMEND these guys. Roy thank you!

Jesse Nye was the best salesman that i've ever dealt with at a car dealership. He made the lease…read moreprocess extremely easy. i provided some preliminary documentation before turning in my '23 Elantra and by the time I arrived to pick up my '26, I was in and out the door in about 1.5 hours. They were also able to exceed the deal I had received from a competitor. I will be doing all my leasing at Wile...

When we went car shopping, I used reviews to help decide if Wile was a trustworthy dealership to…read morebuy a car from, just like you're doing right now. I very much agree with the other one star review on this site. I don't know if we are just the unlucky ones, but we had not only a disappointing experience, but it's been costly as well. The car was bought in March and then we discovered it required costly repairs. Buyer beware. Make sure you have your own mechanic inspect any used car being bought here prior to signing. We are only as good as our word, and theirs is no good. Don't risk it.

I have been a faithful customer at Manny's for over 30 years. They are the only shop allowed to…read morework on my Volvos. They do quality work always and more importantly they are trustworthy and very honest. Manny's Imported Auto is simply the best!!

My BMW was leaking oil, it had been for quite some time, so I called Mannys and he said he'd take a…read morelook and give me an estimate. Two days after dropping it off he called to tell me and let me know that there was a defective oil seal from when he changed my oil last and so he fixed the problem, changed my oil once again, gave me a new filter, told me I could pick it up tomorrow- no charge. Honesty at its greatest. Wouldn't go anywhere else.