This is a top-class dealership run by and staffed by enthusiasts and pros. I had a great…read moreexperience with Kyle Lima my salesperson who was a pleasure to deal with and gave me a very fair deal on a great KTM motorcycle. And I asked for a few add-ons which Lee, the owner, made sure were done when I arrived to pick up the bike. They also helped me out with the right accessories and helped with a perfect fitting helmet for my son which I really appreciated. They also were not trying to sell me the most expensive things - they were trying to sell me what would work for me. They have a great inventory and treated me so very well. I cannot recommend this shop highly enough. If there were ten stars available I'd give them ten stars.

SERIOUS workmanship/customer-service issue!!!…read more Extremely disappointing experience. We would not trust this shop with our bike again. My husband and I brought our dirt bike to this shop for a head-gasket replacement and a diagnostic. We were initially quoted approximately 3 hours of repair, but the final bill ended up being around 5 hours, or $1,100. That's NOT the part that was a problem. We were specifically told that they had run a diagnostic, replaced the head gasket, and test-ridden the bike before returning it to us. When we showed up to pick up the bike, the lead mechanic literally looked at us and said, "Oh fuck." The bike was completely dead, and the seat was still off. We waited 25 minutes for them to charge the bike, which they started for themselves and quickly shut off when my husband went to look at it. Despite this, we were told the bike was ready and that the diagnostic and test ride had been completed. We took the bike home, rode it less than one mile, and it overheated. At that point, we immediately started trying to contact the shop. We called multiple times and received no response. No callbacks. No explanation. Nothing. We eventually got ahold of the owner, who told us that he would take care of it. We expected that to mean the shop would stand behind the work we had just paid approximately $1,100 for. Instead, after the owner had us speak with the lead mechanic, we were told that we could bring the bike back in -- but we would have to pay them for another diagnostic. Let that sink in: We had already paid approximately $1,100 for a head-gasket repair and a diagnostic. We were told the bike had been diagnosed and test-ridden. It overheated within one mile of getting it back. We then had to repeatedly chase the shop down just to get a response, only to be told that if we brought it back, we would have to pay again for a diagnostic. The lead mechanic also opened the conversation with "Let me refresh your memory" and proceeded to speak to my husband with an extremely dismissive and defensive attitude rather than taking responsibility or trying to resolve the situation. Mechanical repairs don't always go perfectly. We understand that things can happen. That's not what bothers us. What bothers us is being charged $1,100, being told a diagnostic was performed and the bike was test-ridden, getting the bike back dead, having it overheat almost immediately, being ignored when we tried to contact the shop, and then being asked to pay yet again to diagnose a problem that should have been addressed by the work we had already paid for. At this point, we're taking the bike to another shop and will have to pay again to get it properly diagnosed and repaired. We expected competent work, honest communication, and accountability. Instead, we got an unresolved mechanical problem, poor communication, attitude, and an owner who said he would take care of the situation only for his lead mechanic to tell us we'd have to pay more money. We strongly recommend getting a second opinion before trusting this shop with your bike. We certainly won't be using them again.

Preston, my sales partner, was excellent to work with. He made the whole sale happen.read more

We were there a couple of weeks ago. Matt Hayne provided…read morecustomer service that any business owner would be proud to have on their team. He went out of his way and may us feel very welcome. I would definitely send anyone to Silverthorne Power Sports based on our dealings with Matt.

Wonderful to deal with. Exclusive products, solid customer service. They've been around a while and…read moreare responsive.

Kerma TDI has helped my via phone email and chat every step of the way in making my TDI everything…read moreI wanted it to be. Friendly kind helpful and knowledgeable all in one package while being competitive in pricing. Buy with confidence.

George and the crew at Goodway are truly amazing people. My car ended up having issues while we…read morewere trying to make it back to the Front Range, and we found ourselves at Goodway. George took incredible care of us from the moment we arrived. He took the time to thoroughly explain what was going on with my car, walked me through all of my options, and never made me feel pressured. He turned what could have been an incredibly stressful experience into one that felt manageable. On top of that, he even gave us some fantastic local food recommendations while we were waiting! If you're local to the area or just passing through, I can't recommend Goodway enough. They're honest, knowledgeable, genuinely kind people who truly care about their customers. It's rare to find a shop that treats you like family instead of just another repair ticket. Thank you, George and the entire Goodway team, for making such a difficult situation so much easier.

DO NOT TAKE YOUR VEHICLE THERE! I would give it NO STARS if I could! I broke down on the road going…read moreto Colorado Springs had my jeep towed to this shop. My vehicle was overheating long story short they changed just my thermostat and radiator cap and charged me $688.76.......they claimed I had no coolant when that is a lie I had it checked before I hit the road I always do and for that repair it is 2 bolts that need to come off pretty much... do not tell me that cost $688.76! They price gouged me because I was traveling and needed my vehicle to return home so they take advantage of that situation when people are traveling and have no other means. What a way to screw people out of there money and these guys give no F****! great customer service!! I made it home and still had the same issue took it to another auto repair shop and the thermostat housing looked like it was never changed and was so worn that it looked like my old one and it had a crack in it.

Stepped up when I needed them to do so!…read more I bought a lightly used Jeep wrangler from Groove Silverthorne. The GPS/Map system wasn't working so they replaced the radio. That one didn't work either, so they ordered a new radio. With all the supply chain and parts iddues I was planning on waiting a while for the new radio. After waiting many moths and enduring many unreturned phone calls, to a service rep that has since been fired, I fianlly got a new working radio and my wife is very happy. I called Mark, the GM, and he stepped up by making sure the radio was in stock and got me into service the very next week. I am glad to say that Ian and service team were great and got the job done when expected and done correctly.

Just had a textbook, fantastic experience with the service team at Groove Jeep. We had driven our…read more2023 Jeep Grand Cherokee from Austin to Breckenridge but when we arrived we could suddenly hear clicking from the wheels when we turned the steering. Not wanting to drive these mountains with any doubt about the car I drove over to Groove to talk to them. I was met by Ryan at the Service Desk who took the time to come look at the noise and asked me some further questions. Super friendly and efficient (they were clearly busy). He quickly deciphered the problem and let me know they could take care of it. I waited in their lounge for an hour (fast wifi, great place to get some work done) and Ryan let me know that it was ready to roll and was all covered under warranty. I really couldn't make a suggestion on anything to improve here. Ryan went above and beyond to not only identify but get my problem solved in the absolute minimum amount of time. Great experience with the service team at Groove!

We had to suddenly replace our brake pads on our car trip and they got us in, got the repairs done…read moreand got us a rental car with no hassle very friendly service and wanted to make sure that we were completely taken care of

I was passing through in my 2000 Dodge Ram RV van and in desperate need of brakes. Being Saturday,…read moreI thought I was going to be delayed two nights waiting for Monday and maybe longer until a shop could fit me in. I showed up at 9am when JH Mountain services opened and Adam got my brakes replaced and got me back on the road the same day, keeping my trip home on-schedule. Thank you to Adam and the crew at JH for taking such good care of my van.

The stress of our check engine light coming on and 15 hrs away from home and on a Sunday…read more.. Thank God for yelp. looked for car repair service and found Vail Valley Mobile I give him my location and he came to us. He diagnosed our problem right on the spot and ensured us we would be ok to drive home and didn't try to sell us anything!! It was just a sensor. Very reasonable price!!! Thank you Ronnie!!!!

Do not use this company if you are a woman!!!!! We had asked the provider kindly 3 times not to…read morepark in front of the neighbors garage to avoid any problems. He could have moved his car 5 feet into guest parking but wasn't interested in doing that. Then refused to help and left us after we insisted the car be moved. I doubt that behavior would have happened if a man made said request....

Another Amazing Job by Dutch's Automotive!…read more I can't say enough good things about Dutch's Automotive! This is not the first time they've come through for me, and once again they've absolutely knocked it out of the park. My Tesla Model Y took a serious hit when ice slid off my roof and caved in the top of the car. It was heartbreaking, and I was honestly worried it might not be fixable--especially since every other shop in Colorado I called told me they couldn't (or wouldn't) work on Teslas. But not Dutch's. Not only did they take on the job, they got my Tesla looking like new again--and in just a few weeks! The repair work is flawless, and their turnaround time was faster than I could've hoped for. On top of their incredible skill and professionalism, I've got to give a special shoutout to Mike. He was kind, communicative, and just genuinely great to work with throughout the entire process. I LOVE Dutch's and wouldn't trust my car with anyone else. If you need a trustworthy, talented team that's not afraid to tackle the jobs others turn down, Dutch's is the place to go. THANK YOU again!

I was skeptical at first they told me everything I wanted to hear, I'm still skeptical. Then, what…read moredo you know, the car was completed perfectly on time and completely honest service I couldn't believe it out of an automotive place. Highly recommend this place and I will be back. I recommend everyone take their vehicles here.