This was our first time visiting the location in Pembroke Pines. It's near to our house. The store…read morewas clean. The food was decent. I had a chicken sandwich with the bacon and some sort of creamy sauce on it with a side of fries. Hubby had a roasted four piece with rice, beans, and plantains. My daughter got a six piece of nuggets meal with fries. For dessert, I ordered a caramel flan and churros. I ordered ahead of time online, my order was ready in less than 20 minutes. I was able to pick it up through the drive-through. The only issue I had was that they forgot my caramel flan. I went online and emailed to the address that they had on the bag if there were any ordering issues and to my surprise, I got a call in less than an hour. It was a lady named Katy and she told me that I could come and pick up the caramel flan or get a refund. I wanted a refund, but I needed to come back to the store to do it so I told her I'll just pass by again and get the flan since I needed to go out and run errands in the area. So I went back in to get the flan, the guy in the front ended up, giving me one that he had just removed from the freezer. No sweat because I was not gonna eat it immediately. As I was walking to the car, the girl Katy that called me ran me down in the parking lot as I was getting into my car and gave me a flan that they had thawed out for me when they spoke to me on the phone earlier. She also gave me some coupons for $5 off on our next visit. It was nice that they took accountability for their missing my flan and they remedied it right away. That for me speaks volumes in terms of customer service because they made it right and in fast timing. I was impressed and I would definitely come back and recommend to my family and friends.

Very disappointing experience and extremely different from my first…read more My first visit (which wasn't this location), the chicken was crispy and delicious. This time around the chicken was fatty and soggy to the point the breading/skin itself was sliding off. I ordered the $12 box for reference which also included 4 nuggets, fries, drink and 3 pieces of chicken. I also ordered yuca fries on the side which they forgot and I had to turn around and go back. Thankfully I checked before making it home. The yuca fries were perfection! The Jamaica drink didn't really taste like anything. Despite all of the that, the lady who answered the drive thru speaker was so nice. The guy at the window who gave me my food was so nice as well! The only problem was literally the soggy, batter/skin coming off fried 3 piece chicken.

I can't even rate this food. We ordered legs and thighs, and chicken wings. All the food was dry…read moreand old as if it's been sitting for hours. We're from Chicago and are known for flavorful food. This was one of the worst chicken restaurants I've ever experienced. I don't like giving negative reviews but no one in our party enjoyed the food and everyone had something negative to say about it.

Pick up orders they never answer when we place a call for our lunch break really need to get…read morebetter at that and when we go there they not that busy for them not to answer a customer call

Great falvor on the chicken pairs perfect withe house hot sauce. Friendly staff. Would definitely…read morereturn

Everything was absolutely delicious. The only thing I recommend they do is have drinks / natural…read moredrinks and canned /bottled drinks available to easily add to the order. I ordered fried plantain and needed some Coca Cola. I spoke with a sweetheart who explained a little why they don't have drinks on the menu but hopefully the owner and the plaza manager will figure something out so morir soñando, coconut water and natural juices can be purchased. God Bless! Stay blessed and protected Ligia. Beautiful personality and helpful - was able to complete my order and definitely recommend because of her. The food was amazing. The red beans were a taste of DR. Thank you!

Nika walked around like she was the CEO of the drive-thru while acting allergic to customer…read moreservice. The attitude showed up before the food did. If eye rolls could take orders, she'd be Employee of the Month. Hopefully she discovers what a smile is someday, because the vibes were colder she needs to be fired asap

The worst Pollo Tropical location ever. Please don't waste your precious time trying this place…read more Starting from horrible wait time of 20 minutes to have my order taken after I remind them that I have been in line and can anyone help me, no customer service urgency, everyone frowning while working, when asked if I could have 1 hot sauce, the lady with name tag Graciela said I am going to the bathroom ask somebody else to help you. I told myself if the food is good, that's all it matters. Boy was I wrong. From chicken bowl looking like veggie bowl to burnt pieces of chicken when there were only few pieces to begin with. I hate wasting and throwing food away, but at this point I realized that I am putting garbage in my body so I stopped eating after few spoonfuls and putting the rest where the garbage belongs- trash can. It's only 120 in the afternoon and never knew I could be so upset without exchanging words with another person. Absolutely horrible experience. Time wasted. Money wasted. Still hungry after 30mins. Never visiting another Pollo Tropical again. I invested my time to warn other people from becoming casualties and victims of this horrible experience.

We've visited this place several times since it first opened. Having tried many Korean fried…read morechicken spots in New York, we can honestly say they all were delicious, so when we heard this one was opening, we knew we had to check it out. The restaurant is inviting and spotless, with cozy booths on one side and tables for walk-in orders. The menu is straightforward: choose between half or whole fried chicken or wings, with options for bone-in or boneless, and spice levels ranging from mild to their special spicy sauces. The food truly impresses. The chicken is perfectly fried--crisp without being greasy, tender, and packed with flavor. It's a clear step above KFC, Popeyes, or any American fried chicken chain. If you're a fried chicken fan, I highly recommend giving this place a try--you won't be disappointed.

I checked this place out during the World Cup and to my surprise they were showing the games there…read more I was the only one dining in at the time so that was nice. Parking can be tricky in that plaza. Everything was clean and the server was chill. He gave me some recommendations that I enjoyed. As for the food. This is some crispyyy chicken. The wings I got were steaming hot when they came out and they tasted as if they were freshly made rather than just reheated. The flavors to me were just right. I also got the kimchi fried rice and it added a nice level of comfort to the food. Initially it seems like this may not be enough but it was more than plenty. Serving size and flavors were there. I'll have to come back to try a different flavor of wings and see if they're still made nice and fresh or if it was a coincidence for my first time.

Delicious food and friendly service and very reasonable prices…read more If you like Baleadas, then this place is one to check out. $8.00 gets you the fully loaded one and it was packed and freakin delicious!

Was originally Scruby's bbq for years, the location has been remodeled. The Chicken House is a…read morelocal small chain, mainly with Honduran food. Fresh ambiance & frendly service. We ordered special hand made holiday tamales (pork), that were delicious, we will return to try many other dishes.

Great chicken sandwich and the Mac and cheese bowl delicious…read more Highly recommended Try the fried pickles also

I ordered from this place (which I hesitate to call a restaurant) through Uber Eats. Apparently…read morethere were salad and/or chicken ingredients that were rotten and I was sick for 3 DAYS -- yes, I'm talking grossness coming out of me for 3 DAYS! And do you think Uber Eats or Mad Chicken did anything about that? NO! NOT EVEN A PARTIAL REFUND! Thank you, Yelp, for letting me report this here. Next stop -- Google.

Food good Service good…read moreAmbiance good It's definitely a must try ! It's different than Chik fila and better than KFC

I've always seen Dave's Chicken online and finally tried them out. I had their tenders and…read morechocolate cookies in cream shake. I love their shake it has more of a frosty consistency and the cookies add texture which I love in a shake or ice cream in general. Chicken is fresh, service is great, and the wait is not long. Both times I've visited this location, I was serviced pretty quickly despite the line size. Staff is friendly and attentive and the most important for me is that the facility is clean! I love the art and cleanliness of the restaurant. I would definitely visit again.

I was hungry after running errands and stopped by Huey Magoo's. The interior was clean & organized…read more The service was fast from ordering to receiving my food. I ordered the garlic parmesan chicken tenders & fries. They were sauced generously and tasted amazing. Definitely a guilty pleasure I like to enjoy.

8:25pm Friday , 2 tablespoons sat, not too busy. Ordered to go. Place looks pretty clean. Team lead…read moretook my order. Polite guy. On other register young man looking like he just woke up, disturbing to see he seems ok with running his fingers through his long hair at the register while helping a young lady ordering. Scratching his neck and self. Not a good look when you working for a food establishment. Other than him everything else looks clean. Ordered Magoos wrap it's a favorite for me. For my son I ordered 5 piece hand breaded tenders and fries. Wait time was only 7 minutes impressive.

Food was amazing! I had the Cajun Salmon bites, Wings, Short Rib rice and Haitian Mac Called in a…read morepick up order, Top notch service shout out to the chef ! He even hooked it up with a homemade pineapple lemonade. Don't be discouraged by the location, parking is a little confusing the first time you visit but you'll get over it.

I saw this place on instagram and I had to try it out while in the area. I really like the dark…read morerice. The salmon bites and fried shrimp are good. I like the pickled taste sauce.