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    Golden Bear Heating and Air

    4.7 (179 reviews)
    Closed 8:00 am - 4:30 pm

    Get pricing & availability

    Response time

    1 day

    Response rate

    100%

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    Services - Golden Bear Heating and Air

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    Reviews With Photos

    Molly S.

    Insanely impressed by this company. They were professional and efficient from the start. I was so hesitant and scared to move forward and I am so happy I chose this company to do the work. From dealing with TK for scheduling and quoting to the on-site work done with the employees, nothing but professionalism and good quality work. They didn't leave until we felt comfortable and knew everything we needed to know about our new system. I'm even had to be at work all day and I had a play by play thru out the day of the progress! Hands down amazing company

    TK and his entire Golden Bear Heating + Air crew are wonderful to work with. We had a 53 years-old gas HVAC system in our little old Willow Glen home (so, down in our tiny basement) that needed replacement and upgrade to a modern Heat Pump electrical system (to run off our solar panels). TK came and scoped it out for us and showed how they could save us significant costs using our existing electrical wires and panels - amazing! They were very fast and completely, highly professional with everything. The city inspector identified one thing that the current city codes added to the job - Rick, one of the Golden Bear crew came out, figured out the right path and fixed it quickly. If you need an HVAC Heat Pump upgrade these folks are GREAT!

    Kobi Omer Y.

    Great service. Very responsive and prices are definitely reasonable. Always answered my questions and approved their professional services . Highly recommend.

    isolation valve upside down and wrong gas pipe.

    (Finally got some time to write a summary for the episode.) tldr; You would like to hire capable, responsible and honest people. Golden bear is none of these. Don't be fooled by Yelp's ratings like I was. Read my story before you decide to use them. Find a qualified installer from the manufacturer's web site and choose one with good Yelp review. You won't waste time and money like I did. I hired Golden bear to install HVAC and tankless water heater. For the HVAC, one of the register is falling out. For the water heater, Tamim asked me to pay the full amount before the job was done. They water heater didn't work because they didn't install the check valve. Tamim refused to fix it nor they had any idea what was wrong. I found the issue and told them. Tamim refused to admit it. Instead, Tamim used the manufacturer's 10 year warranty to threathen me and ask me to get his trust. Tamim claimed I bad mouthed him on Yelp. He admitted that all I said was true. The full version: I hired a real prefessional to fix the installation. He also identified many other issues. He was shocked that the work was done so poorly. Following is his testimony: **************************************************** Original installation was performed with isolation valves upside down. The unit would not be able to be isolated in order to perform annual maintenance required. The flexible gas line installed only supported a maximum of 120,000 BTU's with is not sufficient for a 199,000 BTU unit. I removed the 1/2" piping and flexible gas line and replaced it with 3/4" gas piping and a flexible gas line. The dedicated return line was not installed with a hose bib to bleed the system properly and also did not have a check valve to prevent crossover. I installed a hose bib before the check valve so that way the system can be purged when needed. The condensation line did not have a air gap installed which can prevent the system from backing up inside the unit and also so the condensation can flow freely. The condensation line is also dripping directly on the the concrete near the foundation without any type of drainage or condensation neutralizer. ***************************************************** I attached a photo to show the issues. The manufacturer's manual clearly tells how to do it correctly. Golden bear didn't follow the instructions. Besides the incompetence, Golden Bear didn't work like professionals. They broke their own words frequently. They blamed others for their mistakes. They wouldn't admit that they were wrong after seeing the evidence. Golden Bear didn't test the water heater after the job is "done". I found that they didn't install the gas meter. Tamim told me that's not their job and I should contact PG&E. I had to call Tamim again to tell him that the city said it's your job. Tamim sent Pablo back to install the gas meter. Pablo also tested the water heater. It took a long time to get hot water, which according to Pablo was normal for the first time. The water heater didn't work reliably. Pablo came back with a manual and tuned some parameters. Pablo told me that they didn't have the correct manual when they installed the water heater. It still didn't work. I called / texted Tamim multiple times before he agreed to send Pablo again. Pablo was confused what's wrong for a while and eventually concluded that the hot water line and return line needed to be swapped. Pablo turned off the return line as a temporary solution and said he would come back tomorrow to fix it permanently. Tamim called me the next day saying that Pablo was not coming because they were busy with other projects. I agreed to postpone it. After a month, I contacted Tamim again. He scheduled it for next week. Didn't show up. Tamim apologized when I pinged him and rescheduled one week later. Didn't show up and didn't reply to my text. I complained. Tamim said he won't do it unless I pay him $140 per hour and the job will take 2-3 hours. He didn't even know it's caused by the check valve. Golden bear claimed that it's my general contractor's fault because they marked the water lines wrongly. I hired a plumber to swap the lines. The plumber was confused with the job. He did it anyway. Of course it won't fix it. Silly me that I believed Golden Bear. We figured out that the real culprit was that Golden Bear didn't install a check valve on the return line. I called Pablo, who confirmed that they didn't install the check valve. Golden bear didn't take action, not even an apology. I noticed the falling register and sent a photo to Tamim. No response until he saw the Yelp review. Tamim used manufacturer's 10 year wanranty to threathen me. I called him. Tamim showed no intention of fixing the falling out register, nor apologized for the poor job. He only cared about the Yelp review. He even asked me, a paying customer, to get this trust before he was willing to work with me again.

    mini split for my master bedroom. keeping me warm in the winter, and my overheating husband cool in the summer. Really fast and super quiet!
    Julia G.

    I bought a mini-split from Home Depot - and had a licensed electrician wire it. Golden Bear was awesome and came to finish the install. The mini split uses a ton less energy and quickly heats and cools my space. I've used them twice now to install mini splits. I'd highly recommend them and will definitely be working with them in the future.

    thien n.

    Tk showed up to do the estimate and everything was good to go for A/C installation at our townhouse. When the installers came, they surprisingly told me that I would need to get a roofer to properly patch up the hole where the line runs to the unit. I was very unhappy because this wasn't made known to me in the consultation or any of the days leading up to the install. I would think that with a service, they would leave things so that you wouldnt have to hire another contractor to come out to finish the job. If they had to hire a roofer themself to patch up the roof properly and add that cost to the install, I wouldn't mind. I wish I was made aware about this from the beginning. Now I have to spend another $800-$1000 to get the roof properly patched and sealed. Negatives aside, the install guys did and great job and they were friendly. TK and his team were prompt in terms of their response to any questions that I had. The A/C works well and just in time for the baby and hot summers. I hope for future clients, they are more clear about everything.

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    6 months ago

    Full HVAC installation and did a great job. Also assisted with inspection and worked with us on the quote to meet our budgeting needs.

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    2 years ago

    The true definition of Professional & Affordable for your budget and amazing Customer Service!! Absolutely great experience!!

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    Page 1 of 5

    Ask the Community - Golden Bear Heating and Air

    I scheduled an appt last Thursday 8/6 between 12-2. However, no one show up until I called. Someone finally came by & told us will follow up . Perfect timing, our AC is not working today. what should I do?

    Hello we are new home owners here in willow glen san jose area and believe that the air ducts have never been cleaned,how often do they need cleaning? What is your rate/cost?

    Hello Rashad. Thanks for contacting us. Unfortunately we do not offer duct cleaning service. I can recommend you to a company that provides a good thorough duct cleaning… Read more

    Do you guys provide free estimates? Also do you guys carry Bryant or carrier furnace and Ac system?

    Hello, Yes we do carry those Brands. Bryant is basically the same thing as the Carrier units. It is owned and made by Carrier. You can get a better pricing on Bryant vs… Read more

    Do you guys provide free In House estimates for new HVAC systems? you guys have great reviews by the way!!!!!!!

    Hello Eddy,Thank you for contacting us. Yes we do offer free estimates. My pricing is really competitive and there are some good deals still out there. Please contact me… Read more

    View All 5 Questions

    Review Highlights - Golden Bear Heating and Air

    I would highly recommend Golden bear heating TK, Pablo and his team are just amazing.

    Mentioned in 18 reviews

    Read more highlights

    Dynamic Air Systems - Will removing and rebuilding blower assembly for commercial rooftop package unit.

    Dynamic Air Systems

    (60 reviews)

    Dynamic Air Systems installed a new, permitted, Mitsubishi heat pump and ducted air handler in my…read moreADU. We had an idea but ended up discussing at length with the team about wall mounted mini splits, ceiling cassettes, concealed duct systems, and traditional ducted air handlers. They were knowledgeable and experienced with them all and encouraged us to ask questions and work together to find the system right for us. We felt in the driver's seat the entire time and went in certain that what we were installing was going to be perfect. The work was done professionally, with both their experience and attention-to-detail evident in the quality of the built-on-site plenum, neat and thorough taping, attic installed catwalk with work lights, metal line set cover, neatly positioned electrical disconnect and whip, etc. It was clear they'd done this many, many times before. Communication with both their office and the team on site was extremely efficient with everyone on the same page. Have a question about what they're doing? Ask, and they'll show you what they're working on and how they're doing it. They also left the place cleaner than they found it and treated it like it was their own. Truly an exceptional experience and job well done.

    I needed someone to figure out why my HVAC System suddenly stopped working. Dynamic air systems…read moreresponded to me after hours, set up an appointment quickly, and arrived at my house when promised. They could not fix the issue, but were able to tell me that I needed an electrician to repair a breaker. This advice led me to a quick solution and the air-conditioning is back on! Thank you so much for the quick service and for your good advice. It was definitely worth the $165 diagnostic fee.

    HVACerz - 3 Ton Performance series 17 SEER two stage condenser

    HVACerz

    (249 reviews)

    Santa Teresa

    Got HVACerz from Yelp because of their high ratings, and the experience fully lived up to it…read more Barsin contacted me and came to my house for an estimate. He carefully checked my existing furnace and walked me through different options in a very professional and detailed way. In the end, we went with the option he recommended, and the entire process was totally transparent from start to finish. The installation crew arrived on time and kept me informed of their progress without excessive back-and-forth messages. Both Nahira and Rolando handled the removal of the old unit and the installation of the new one smoothly. After the job was done, they clearly explained how to use and maintain the new system.

    Air conditioning unit wasn't blowing cold air so I called this company and they were able to fit me…read morein day of. They provided a window of 11am-noon and came on time at 11am. Barsin the technician arrived and I appreciated how I received a text 15 min before letting me know he was on his way. It ended up being a simple fix of the capacitor needing to be replaced. No upsell, great customer service, punctual, and friendly demeanor. He also provided a receipt directly in a few seconds before he left. I've worked with other contractors where I needed to track them down for a receipt after I paid but he was quick and prompt! He also provided one year warranty guarantee on his work! Highly recommend! Don't call around. This is your guy to provide quick and trustworthy high quality service! Thank you!!!

    Golden Bear Heating and Air - hvac - Updated June 2026

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