In August 2022, I was diagnosed with severe sleep apnea at 28 years old after participating in a…read moresleep study at Sutter Health. During the study, I had 54 AHI events per hour (almost 1 event per minute). The doctors made it clear if that I didn't treat my sleep apnea that this could lead to an early death. I called every CPAP company in the bay and eventually called Air for Life. I was able to talk to Jon on the phone immediately and come in that same day. When I came in, I felt like I was taken care of. Jon walked me through how to use the machine and fitted me for my mask. I found out through our conversation that Jon is a registered nurse and also uses CPAP therapy to treat his OSA. I'm so glad that I was able to find Air For Life and take care of this. It's been 2 months of using my AirSense 11 and I feel so much more rested and no longer need take naps in the middle of the day. If you have been diagnosed with sleep apnea and are worried about it, come to Air for Life and have Jon teach and guide you through it.

Update: Two hours after posting this review, Jonathan facetimed me and explained Medicare's process…read morewas creating additional delays. He apologized for the poor communication and promised to do better as the office is moving to San Jose and they are hiring. Then he showed me the product & shipping label, and sent me the tracking info. He even sent me his wife's contact information. This is a great business if you can get them to respond. The owner is very experienced and knowledgeable. The good: Before I switched to Medicare, the owner warned me that Medicare will want an updated Rx for my sleep apnea machine and supplies. That great advice meant Medicare covered my first order. The really bad: But for my second order, I could not get a timely response or supplies after emailing, telephoning, talking to Johnathan, and texting. I even tried going to their Fremont office but it was closed.

I guess I feel ignored by my interaction with this office…read more My cardiologist recommended a sleep study. I was excited because I wanted to figure out why I don't sleep much anymore. For instance, last night I only slept 3.5 hours. I am not tired throughout the day but may get sleepy around bedtime. Maybe this is normal for me. My watch complains about my poor sleep quality. When I arrived the P.A. was extremely excited for me to visit and repeated this many times. She was oh so very very happy and excited for me to visit them and assured me multiple times that they would help me and extend my life. She was oh so very very happy I came to them and expressed how wonderful it was I was there. They would take care of me and help with my sleep issues. I opted for the home sleep study and they found mild sleep apnea. I selected the machine rather than oral insert or surgery. Nothing was found about my lack of sleep. That night I got to sleep at my usual time, 10pm and woke at 3am. I was so upset I texted the PA and noted that I need to go to another clinic to deal with this. She texted that she would escalate. Weeks later I had not heard anything about the machine but got a voicemail from someone named Steve. I returned his call and left a message with him. A woman called me back and seemed extremely agitated that I had called. Sometimes I don't read people correctly but she did seem upset and kept asking if I wanted to leave a message. I thought I had already done so but chose to do so again. I told Steve that I appreciated his call but I need help with why I cant sleep anymore and feel that I need to go to another clinic to deal with this. No one has called me back about the machine and I wanted to pursue it. This was a couple months ago. No one ever called about the machine. Steve never called me back. It is like I don't exist. I have been ignored.

I was 10 minutes late for the appointment after trying to find the office because there's no…read moresignage in the lobby and went around the building trying to find someone to direct me and tell me I had to take the elevator to 3rd floor. When I finally get there, I was patronizingly dismissed saying I'm late and come back at the next available appointment in 6 months...you kidding me!? 6 months for 10 minutes late?

These people are a bunch of frauds! like catherine said I had the same experience. First they…read morecharged me for the first consultation even though I had a sleep study done at Kaiser recently. After my initial consultation I reluctantly picked up a sleep study machine because I was interested in Inspire that didn't quite work and looked like it was old as hell and it wasn't even clean!! I told them when I picked it up on Thursday evening that I was going to be out of town and will return it on Monday. I returned Monday and they said I breached my contract which I read by the way and charged me $356.22 which I told them I was NOT going to pay. They sent me a bill saying I was late and it contained other patient's information and bill. These guys are never send me any results, never made any recommendation. Stay away from this sham of a business. I am reporting them to BBB and the State of CA. Their license should be taken away.

Dr Thakker was very knowledgeable. Her staff help my mom with her sleep study. First we did Hm…read morestudy & after the results Dr Thakkar wanted to do another study @ her clinic which I wasn't sure if my mom would agree since she didn't speak or understood English. Dr Thakkar & her staff made her comfortable and usually Dr doesn't stay there all night but Dr puja Thakkar was there all night with my mom. Thank u for

I would absolutely recommend Dr. Alex to anyone needing help with sleep issues. He's both…read morecompassionate and thorough in his approach, and he utilizes his incredibly deep understanding of sleep mechanics in order to help his patients find balance in their lives. He wants his patients to thrive. He gets that many of us in the tech world have unique stressors that are part of the fabric of our lives. He has helped me bring this into focus in order to find ways to manage them better. Dr. Alex has a lot of experience to draw from, and he uses his expertise in both psychiatry and medicine to find healthy ways to guide his patients to better sleep.

Warning - Dimitriu Will Call the Cops on You!…read more I was sitting in my house not bothering anyone or making any threats. I was not committing any crimes. I was not in danger. I was not bothering anyone else. This "doctor," Alex Dimitriu, called me at home and told me he was incarcerating me in a locked facility. I tried to talk to him to see what the problem was and address any concerns he might have. He arrogantly just told me "I'm not going to argue with you." The law was on my side and civil rights exist. I politely told this person that he technically could not legally do this to me. His response was to threaten to call the cops on me, weaponizing his medical license and the racial dynamics of the situation. Interacting with Alex Dimitriu left me feeling like the most helpless victim. He forced himself on me through "medical treatment" - involuntary incarceration. He spit on my right to due process - the one guaranteed by the Fourteenth Amendment to the Constitution of the United States. Alex Dimitriu treated me like three-fifths of a person. I have been diagnosed with PTSD as a result of Dimitriu's aggression. I have not felt safe since he ignored the law, stripped me of my rights, and traumatized me. The professional psychotherapist I consulted (who is licensed by the state of California) called Dimitriu's actions "a disgusting abuse of power." I suspect but can not prove that he tried to hide his actions and this review from you, the reader. I've had to rewrite it once. Stay safe - stay away from Dimitriu! - Former patient

I called around to 7 different Sleep Medicine Clinic's and couldn't get through past and answering…read moremachine. Called to Dr. Agarwal 's and got through instantly. Staff was very helpful and friendly over the phone even though I mentioned I was calling around. Eventually booked my appointment with Dr. Agarwal's office. Upon returning my sleep study device the next day, the staff informed me there was a patient who did not show so if I wanted to, I could be seen the same day. Great news!!! So, I was able come in the day prior and have my follow up with results the next day. Amazing. Truly thankful for Dr. Agarwal and his team for being so helpful and accommodating. Now about the care I received. Dr. Agarwal is highly knowledgeable and was willing to ask all of the hundreds of questions I had. What I would recommend for patients is, Dr. Agarwal can speak a bit fast so do pay attention or ask him to repeat or slow down if needed. Lots of information to share so I was able to fully follow and understand.

As a patient of Dr Dgarwal for last 5 month, I would like to recommend him strongly. From first…read morevisit he demonstrated his professional attitude, friendly relation with patient, and above all listening attentively to his patient. In addition, he has a team whose members are very dedicated to access and arrange Dr visit and organizing other tasks for the treatments. Thank you and congratulate, Dr Agarwal and your team.

Arlene is such a caring and wonderful person to work with. She truly understands baby sleep and is…read moreso knowledgeable about all aspects of childcare. She explains the science behind sleep and really helps you understand with analogies. Arlene helped us sleep train our 4 month old son and it was hard but completely worth it. We now get our nights back and our son puts himself to sleep. He's so well-rested and wakes up with a smile every single day. And the best part is that we also get good rest at night, which lets us be better parents overall. It's a win-win. Sleep training can be difficult on parents, but with the proper guidance and support, it's very manageable. As long as you have reasonable expectations of what a sleep consultant can do, and that all of the heavy lifting must come from the parents, then you'll have a really positive experience with Arlene. She's simply awesome.

Arlene made such a difference with our son! He was never a good sleeper from the beginning. He only…read moreslept 12 hours total per 24 hour period no matter what we tried - we used the Snoo, tried reading advice online, but nothing seemed to make his sleep better. He woke up frequently during the night and his naps were short and random. Once he turned four months old and was old enough to sleep train, we decided to find a professional sleep trainer. As parents, we were both very sleep deprived ourselves, and we wanted to build better habits for our son. We also thought he was ready to transition out of the Snoo in our room into a crib in his own room. Arlene lives about 15 minutes from our house, so we decided to book an in-home consultation, which was definitely worth it. Arlene gave us on-the-spot tips on setting up a great sleep environment for him and walked us through how the sleep training would work. We learned a lot during this session and it was very helpful in preparing us. Fast forward a few weeks later, and he's sleeping through the night every night. He now sleeps 16 hours a day (4 hours more than before!) and takes great naps. Arlene built a custom plan for our son and answered every question that we had during the process. The first couple of nights can be tough (Arlene prepares you for this), but trust us when we say it's totally worth it. Our son is doing so much better now, and we're much happier parents. It's great to not stress about sleep, have predictable rhythms during the day, and see our son sleep so much. We're so happy that we found Arlene!

You should never get a sleep study done or visit this medical office. They are super outdated in…read moretheir technology as well as their paperwork system. If you ever get any tests through this office just know that they don't provided medical records electronically nor do they provide it in the format that major health insurance requires for medical record submission. When I spoke to staff about what can be done about the issue, she just said "Oh well". Very unprofessional in my opinion. I know that many people have Medicare or coverage that not many sleep study places accept but my advice is to do your research and go to one in a different city. This one will completely screw you over. Hopefully this review will help someone from making the mistake I did by choosing to do my sleep apnea study here.

All of a sudden I got a large air mask leak and I asked them if I could bring in the mask and have…read morethem cceck it out to see if I had it too tight or too loose or if I put the head gear on wrong that I replaced they told me they don't do that and I would need a new prescription for a new mask and just replace the mask THEY WERE NO HELP AT ALL !!!! THEY even told me I might need to replace or get the machine repaired the machine is working fine only 10 days old I would like to give them NO STARS but you can only give them 1 star at the lowest

I am truly grateful that I found Refresh Sleep Medical Clinic. Dealing with sleep problems can be…read moreoverwhelming and frustrating, but from my very first visit, I felt supported, heard, and genuinely cared for. Dr. Kasetty took the time to explain everything in a way I could understand and never made me feel rushed. What meant so much to me was knowing Iwas never alone in this process The clinic's secure messaging app made it easy to reach the entire care team, including Dr. Kasetty himselt, whenever I had concerns or questions. l had a very difficult time adjusting to the CPAP machine and mask, and at moments I felt discouraged. Dr. Kasetty Patiently worked with me through every challenge, adjusting and troubleshooting until we found what worked for me. Thanks to his dedication and compassion, I'm finally experiencing the life-changing benefits of treating my sleep apnea. This clinic has truly made a positive difference in my life, and I couldn't recommend them more.

Absolutely useless doctor--and even worse. He prescribed complete nonsense that anyone can buy over…read morethe counter at a pharmacy (melatonin). I told him I had already tried it, and it didn't help. A week later, I even started feeling nauseous from melatonin. The doctor just blinked and told me to keep taking it anyway. I responded that it was complete nonsense and wouldn't work for me. I've been taking strong sleep medications for years. He gave me a link to some website to search for ways to fall asleep myself and said that's the best recommendation he could offer. I've attached a photo of the "prescription lol." To top it off, the doctor was late for the appointment! He spent a long time typing something into his computer, and by the time he was done, the next patient was already waiting. Horrible experience--a total waste of time and money.

I'd like to give Caroline 5 stars even though I never paid for her services. She was nice enough to…read moregive me some pointers for free, on the day OF July 4th, no less. (Thanks again for taking time out of the holiday weekend just to talk to me!) I was desperate on the evening of July 3rd with my four month old baby going through sleep regression. I found Caroline through Yelp by searching for baby sleep consultants. I scheduled a free consulting call for the next morning through her site. Unfortunately, our timing didn't work out so I didn't end up using her as my sleep consultant - but she was so warm, easy to talk to, and genuinely cared about my situation. We talked for a good 15-20 minutes and she gave me some insights/tips at absolutely no charge.! You kickstarted my sleep training process and I am so much better now.

We used Caroline from the day we brought my daughter home from the hospital till she was around…read morefour months and derived so incredibly much value from that. I am a first-time mom, a former techie, older (42!) and single. Part of what I'm trying to communicate through that sentence is that I had extremely little experience caring for babies. What's more, I didn't really even know what I didn't know. That is, until I got to the hospital and had an emergency C-section for my two-weeks-past-due-date baby. The awesome part about getting a C-section is that you get four nights in the hospital. The best part about that is the team of nurses who are there to help you breast-feed your baby, soothe her, diaper her, swaddle her. Typically babies who are full-term, sleep pretty heavily the first couple of days. This can lull new parents into a false sense of security - "we got this!" Only to have the baby become fussy shortly after leaving the hospital (which is perfectly normal of course but part of what makes new parenting stressful)! Another benefit of C-sections is that you get to witness your baby after they've gone through this stage and are their fussy, wonderful selves! Newborn babies by and large fuss for at least an hour a day regardless of whether you are doing everything perfectly. Some babies fuss much more. Anyway, I had my daughter via emergency C-section on in early January 2016. On about day three or day four in the hospital, my daughter was fussing and fussing and nothing I was doing would soothe her. It was around then that I realized how little I knew about what I was doing. That's when I first reached out to Caroline who was - to my great good fortune - available. I hired her immediately, on the spot, after a brief phone conversation from my hospital bed. It was one of the best decisions I've made. Caroline is an expert in caring for newborns and brings a warm, soothing approach not only to your baby but to someone equally deserving of and needing such care and that is you. Because we had Caroline on our team, the first few months of my babies life or wonderful and incredible and emotional. They were not a nightmare, stressful or very anxiety-producing at all. Of course there were moments but far fewer of them and many more moments of joy because I had Caroline on my team. If you're thinking even a little bit of hiring her, do it. It will be one of the best things you've done for yourself and your new baby - providing support as you get to know one another.