Will the office be held accountable will they take responsibility for crown that came off or is it all on aarin parents ? THE FRONT OFFICE & Dental asst awesome- THE NEW DENTIST GREAT! The old dentist they had (MR RUSHY RUSHY) no longer her - I ONLY GIVE 3 stars because I'm upset because I have to be responsible for pain, totally out of pocket for a crown that I think should be a share responsibility between the office and myself because you never know about product being old or if it was just put on as such a horse that it wasn't put on very good. It only lasted temporary. read more

Had an emergency - bit into a piece of chicken tender - had metal in the bite - ruined one of my teeth - they saw me right away and removed the tooth - EXCELLENT EXPERIENCE! read more

The staff at this office are very friendly and kind. They communicate well and effectively so that you know exactly what's going on. Dr.Penalba worked so well with my daughters, he was patient and really cared about not making the dentist office a "scary place" that they wouldn't want to go back to. I highly recommend this place. read more

My nephew went to get some work done and looks good, seems like a reliable and friendly place, hope to go soon for i can get work done as well. read more

I didn't always have the privilege of going to the dentist, except once or twice as a kid. I remember coming here, and always having a pleasant experience. Now, as an adult at 30, this place is even better than I remember. Everyone treats you like family, and you're in and out in a JIFFY. I had an appointment for teeth cleaning, the dentist was gentle as always!!! And then I was out in 24 minutes, tops! I will probably never go anywhere else! Grateful for my dentist office! read more

Great office staff, really helpful with registering and scheduling appointments. Dr is amazing and explained every step of the process before and during dental procedure. read more

Very nice staff from beginning to end the dr talks to you about everything and anything he doesn't rush you and he wants to make sure your comfortable with what he's doing .. the staff is amazing starting from there manager karina to there staff dental assisting staffing Diana.... I'm coming back in 3 months for another cleaning read more

I've always had a fear of going to the dentist. By my experience with Dr. Penalba and his staff has not only put that fear aside, but I actually enjoy going to the dentist. Aside from being warm, friendly and knowledgable, Dr. Penalba provides me with all of my options for work and he allows me to be part of the decision making process. He works with me with payments as well as appointments And they take a variety of insurance plans. Hands down, he's the best dentist I've ever gone to and I highly recommend him to anyone. read more

Dr. Penalba is amazing! I went in for a check-up after years of not having been to a dental office. Dr. Penalba and his staff eased my nerves. They also made sure every procedure done was quick and painless. I especially loved that he sits down and explains every procedure, you feel educated after leaving! He is an honest doctor who cares. read more

Stephanie is an amazing dentist, she is a local girl from the IE and she is super funny, great with kids. I highly recommend her. She was really nice to my son bobby and cleaned his teeth no problem. Stephanie es una dentista, super familiar. Ella es de aqui de el Inland Empire y es super amable, cortez con los ninos y adultos, y la recomiendo muchisimo. read more

My inlay popped out over the weekend, and the tooth became very sensitive. I could hardly eat, and I needed to get it re-cemented. Dr. Penalba was knowledgeable, and I really appreciated that he talked me through the whole thing. He worked quickly and efficiently. I was out of the chair in about 10 minutes. Amazing. We need more dentists like this. Thank you Golden West! read more

I had severe pain and they were able to take me in as soon as possible. Dr. Penalba was kind and did everything in his power to help! The work was amazing and gentle. The clinic overall is super nice, very clean and organized. All the staff was super friendly, caring, and helpful. I don't mind the 1hr+ drive. read more

I had lots built up stains from over the years and wanted to have white teeth for my upcoming wedding. I wasn't sure if it was possible considering I have a fake tooth in the front, but I am so happy with the results. The team here made sure I was comfortable and that I wasn't experiencing any sensitivity. Always experience friendly and attentive service here! read more

Golden West Dentistry - General Dentistry Near Me - Fontana, California

Who likes the dentist ? I didn't ! till I came here. I'm 100 percent honest and I literally cant wait to go back. Friendly, clean, and very informative on everything that's will get done. Someone will speak to you about payments plans and doesn't pressure you like most places. If you fear coming to the dentist please think twice, your teeth are as important than anything on your body. Yes most places are rude, or expensive but take care of your teeth and come here for a better experience, lets make one thing clear ! its not cheap, but they offer credit care with reasonable payments. The longer you dwell on your teeth the more expensive it will get. read more

I've have very bad experiences with the dentist before. From pain and bad work to over paying. Dr. Penalba explains everything in depth and breaks down costs for different treatment options. I have never felt pressured to undergo any unnecessary procedures or pay for any products. I've undergone several tooth extractions here and they were very gentle. read more

Went on for a check-up and cleaning. The entire appointment was comfortable and efficient and dentist was knowledgeable and very communicative. I'll definitely come back. read more

Dr. Penalba and Dr. Calvillo are the best doctors ever they make you feel comfortable when you are in the chair. The clinic is beautiful, clean and organize! Love this place. read more

No stars given...what a rip off. My husband went in with a cracked tooth. Number 1 not only is the doctor rude so is the staff. We went there thinking we would like to be a new patient and they wanted to charge us out of pockets 5 thousand dollars. Went all the way to chino to our old dentist and for the same procedure charged us 178.50. Wow..... read more

Place was clean. Staff was friendly. Doctor friendly also and explained what needed to be done. No pressure in recommended extras. No signing waivers if you decide no to go with recommendations. (The reason I left my other dentist) Gentle in gum scraping. Only complaint was in x rays. Device that they put into your mouth dug into my gums causing pain. No other pain in my two filling procedure, and cleaning. read more

Dr. Penalba is very kind and so is most of the staff. The reason I'm giving this dentist such poor rating is because of a root canal treatment that didn't go so well. This was almost a year ago and I am still dealing with pain. Crown is not comfortable, teeth next to that crown have became sensitive, and my cheek hurts badly at times. Also, when he placed the permanent crown, I let him know that it felt uncomfortable, he said it would adjust, but I guess it never did. I went back a couple times, but they were no help..they seemed bothered every time I would go complain about the pain I was experiencing. I am never coming back here. read more

AWESOME AWESOME AWESOME! Dr. Penalba is super informative and patient. He will give you multiple options and the most affordable option.

This dentistry office was recommended by a family member, and I have to say it was a very pleasant experience. I had put off getting fillings and other care, so I went to see Dr. Peñalba. He and his staff made sure the procedures were as painless as possible. I always felt informed. read more

If you seek a family friendly dentist then Golden West is the place to go. From the dentists through the whole staff you are assured to get compassionate care. They keep you informed with exceptional guidance along the way. Dr. Penalba recently recommended the Nimbus @Nimbus toothbrush. I had to write about this game changer for my teeth. My teeth are finally getting some love at home now with this super soft toothbrush. This team knows there stuff and has helped my family with several dental needs. In fact I travel from another state just to keep them as my dentists! . read more

This is a great office! Dr Penalba and his assistants have always been very welcoming and they always take the time to make me feel comfortable throughout my appointments. My new crown feels very natural and all three of my extractions were painless. I've never once felt even the slightest pinch when given an injection and all of my procedures were completed in a short amount of time. I'm also looking forward to having my Orthodontic treatment done by Dr Calvillo. I highly recommend Golden West Dentistry and I am thankful for the level of care they provide. read more

The are dentists and DENTISTS and Dr Penalba is the latter. I was very pleased with the quality of work, customer service and the personal attention received. In addition to the routine maintenance and repairs, there is great emphasis on prevention to ensure your teeth, gums, etc. stay healthy. I will recommend Dr Penalba's office to anyone looking for a great Dentits. read more

Amazing work and customer service I have myself have been working in the dental field for almost 8 Years despite currently working as a dental office myself I still choose to see Dr. Peñalba and Dr.Calvillo. I bring my family here as well, and the level of patience shown to my difficult to work on 8 year old is beyond compare. Both Doctors strive to make you as comfortable as possible and their expertise in many procedures makes it convenient for all work to be done in office without being referred out. Dr. Always seems very knowledgeable and keeps up with new technologies and techniques. I highly recommend Golden West Dentistry for all your dental needs. read more

I don't hate going to the dentist anymore! Both Dr.'s have great hands and the staff makes you feel at home. My wife has ortho here and I had two wisdom teeth pulled out last year and was eating popcorn that evening as it was painless! My wife's teeth look perfect now too. Thanks GWD! We're your clients for life! read more

I love this office Dr. Peralta and his crew are truly great at what they do! My mother has been a patient of his for some time. I now see why she would always speak highly of him . He is a super nice person and is always happy with full of positive energy. Believe me when I say he is one honest dentist who is always looking for ways to avoid unnecessary procedures. I could truly trust dr Peralta. He makes me feel comfortable and always takes the time to explain in details what he is going to do. I had another dentist do a poor procedure and he has been the one to fix the mistake. You are truly my life saver. He provides amazing customer service and bedside manners. Big plus he speaks Spanish. I never wait long I always get seen right away with no wait Thank you Dr. Peralta me and my kids will continue to trust you. read more

This place is great! They take such great care of you and always check up on you to make sure you are doing fine. I went in and got a bleaching done on my teeth and after each round they made sure I was doing ok before they moved onto the next round, even while I had the bleach on they would make sure I wasn't in too much pain. They communicate with you very well and even reviewed my teeth x-rays to visually show me what was good and what was bad and even had a diagram to show me where the nerves were and everything. This place is amazing and I will definitely be going back! read more

I must say that this is by far the greatest and most gentle dentist that I have ever had. Dr. Penalba is very gentle and explains the procedure that he will be performing. He made sure that I understood what was going to be done before he actually did it. I recommend him for all ages; not to mention the office is really nice. read more

We came in with an emergency case from a hockey accident and Dr. Penalba fit us in right away and took such good care of us. He was very proactive and thoroughly explained the long term treatment plan, not just a quick fix but he wanted to make sure that everything was best planned for long term. He definitely went out of his way to help us out the best he can! Very compassionate, personal, and educated. read more

I actually came here because I was recommended by someone close. The actual dentist is great I won't argue that but their administration is not. They called my insurance and ignored the fact that I had a 6 month waiting period and went on with the procedure. So pretty much my insurance covered nothing. Totally passed my annual limit by like 500 dollars but I guess they said they have no responsibility in letting the customer know that. Said it was my fault for not knowing my benefits. For all I know they can pass it by a 1000 dollars and not have to advise me. Im suppose to know how much each filling cost and estimate it by myself because they just dont have time to do that. Couldn't explain to me correctly my benefits because they had them all wrong. All they had to say is sorry for the inconvience. I regret walking in here worst customer service ever! read more

We had a great experience with Dr. Penalpa. My daughter is 4 years old and like other children, doesn't like needles or pain. She had 4 cavities and Dr. Penalpa was able to fix all 4 cavities on one visit! He and his staff were gentle enough that she was able to trust them. She came out great. No pain. No soreness. And didn't even complain of the needle used to numb her. They did a great job. read more

Great place. friendly staff comfortable chairs and always very fast. Dentist is great at what he does and explains everything.

Great spot to get dental work done! I live about an hour away from this facility but it is definitely worth the trip! I came for a visit because of a lot of pain. I had two wisdom teeth extracted, a filling and a crown done in one day! I must say Stephanie and Dr. P were so informative and they know their stuff. Before I got anything done, Stephanie gave me a quick and simple diagnoses and explained what should be done and why. This helped me understand my situation and made me feel comfortable. You can really tell that they really care about your health and have a lot of pride in what they do. I normally have a tough time going to the dentist but that changed until I came to this facility, which is why I don't mine the drive and plan on going again for more dental work. The staff was great and VERY friendly. After my visit I wasn't really in any pain and ate some pizza right after. I was perfectly fine after all the work that was done. They definitely know what they are doing and are very good at it! Thank you so much Stephanie and Dr. P! read more