Michael is the absolute best! He's honest, efficient and communicative on the pieces that are…read morebrought to him. He tests pieces on the spot on translates what is good and what is not. He gives the best price for the weight received in jewelry; and matches for top dollar for his customers. I don't go to any other jewelry expert besides MB.

Disappointed...no, Devastated I want to preface this by…read moresaying I know if I sell anything, ANYTHING, at a pawn shop, I am going to be ripped off. So will you. This is an industry that almost exclusively profits from desperate people. They're in the business of buying valuable items for a fraction of its worth- YOUR item-then reselling it for double, or more what they paid you for it. And we thank them for being kind enough to rip us off, because now you have something in your pocket, whereas before you did not. You will never get half of what your item is valued at in the current market, and most people know this and do what they feel is necessary in that situation. That said, pawn shops, like mechanics, have a responsibility to be honest, fair, and transparent with their customers.​ Unfortunately, this was not my experience with Michael. Buyer's remorse, or seller's remorse in my case, is always too bad, so sad. But as someone who patronized this person's business TWICE, I had hoped that my first experience wasn't the rule but the exception. For example, my silver was not weighed in front of me. And I was foolish to not push the issue- because he's doing me a favor, see? Buying my silver even though "it's not worth much." Because pawn shops are in the business of doing charity work, right? If we're to believe this honest salesman, my 7 rings and 2 pendants weighed 45 grams. And unfortunately, I made the decision to believe that he was honest, because I needed groceries. And for the price of "48" grams of silver, I was blessed with 45 dollars. Unfortunately, my silver is not as valuable as the silver he likes, I guess, but luckily he wanted to help me. He also didn't want to make me wait, because his computer was actually acting up, so I just signed the blank "receipt." For him, of course, not me. But like George Bush, fool me once...um.. can't get fooled again? If you're me you can. Went back, second and last time. Same scenario, only I had the presence of mind to take pictures of what I was trying to sell. Still not valuable, still never saw the scale, but this time, it was 30 dollars for "40" grams. I'm no jeweler, and I don't know what each piece weighed. But I did some research for comparison. And I'll go back and PUBLICLY APOLOGIZE if I can see the scale- my guess is my things...well, his now- are still there, because there's nothing displayed. At all. I don't know what is done with the items bought, but there's no showroom or displays, just a counter and locked door in a small storefront. So short story long, I don't recommend. Tried twice, fooled twice, shame on me, but also, Hollywood Pawn, you suck. And Im including the pictures of some of the items I sold, so anyone can eyeball them and let me know Im retarded and also wrong, if they happen to be in the business of accurately determining the weight of silver. There was a lot, but it's not quite half. I'm embarrassed. And I wish I hadn't gone to Hollywood Pawn.

They sold a used laptop for $60. They said it was password…read moreprotected. I forgot to turn it off when I plugged it. It started on bio screen asking for password. When I bought it it showed windows screen. So I thought I could just reinstall windows But I got a hold of a pc repair shop and they said the only way to unlock it was a new motherboard. When I mentioned this to them the manager said she knows that's why we sold it This all happened within 24 hours. Thank you Ez pawn for teaching me a lesson

Don't go here , in bought a laptop here a month ago for $165.00 and now that is ant to sell it back…read morethey offered me only $63and I told the girl they should give a small jar of Vaseline along with there stupid little low offer , such a rip off people , this clearly shows you how they are taking advantage of you as a seller and a buyer. People like this won't last long . I might as well sell it myself than take it here. So now I know they are over selling there products by 100% profit Buyer beware and seller beware ... sell your stuff online and OfferUp and 5Below Sold my laptop 3 minutes after i just added it online for $180 Wow!!!!

This was my first time shopping at a pawn shop, and I couldn't be more impressed! Jaime got me a…read moregreat new bike at a very fair price. He was extremely knowledgeable, friendly, and helpful. He explained their process of searching serial #s to make sure they're never selling stolen bikes. He never got pushy with me to make a sale, easily a 5 star experience.

I had brought my gold chain in hopes of making a quick buck instead I was low balled like crazy and…read morereceived my chain back in HORRIBLE CONDITION. They are not careful enough to handle clients item. My chain was badly damaged and broken, and when I returned to let them know they couldn't do anything about it besides clean it because of how dirty they left it. They broke my pendent and basically told me I agreed for them to test and they couldn't do much about it. The lady was professional and apologetic but I'm still very bummed out about the situation. Anyone coming in here to sell please be advised they will lowball you and they're careless when they test your gold. Never got it tested nowhere else besides here. Pictures are before an after.Chain 14k Pendant 10k total of 7.6g was offered $145

They try to low ball you for items that are worth way more. I'm very disappointed because they are…read moretaking advantage of folks.

Another great experience with this company. I bought a chain a few years ago and wanted an upgrade…read more Brought it in with proper documentation and there was no fuss--the value of the old chain went towards the new. Plus, wanted a Rolex. I checked online prices before I bought here and for my Rolex the price was comparable. Didn't feel taken advantage of. Got one on one service and got to ask plenty of questions.

My go to spot they have a jewelry selection like no other pawn shop in the area. Always willing to…read morework out a deal within reason.

Very rude guy, tried to tell me the gold jewelry I've had is fake without using machine to test it…read moreout. Seemed to shut off once he knew he couldn't rip me off, do NOT go here. I have receipts for all my stuff from different merchants and have custom gold teeth obviously I don't wear fake jewelry. Go across the street for better service

Good folks fair people. catch a lick. safe fun clean friendly. neighborhood lovely…read more thanks again for excellent service

I went in the store today and joe was amazing I will recommend this pawnshop to look for good thingsread more

Absolute Perfection! We had never been to a jewelry/pawn store, but highly…read morerecommended suggestions from a few folks suggested Berwyn's Sterling & Knight ~ it was and is perfection. We were welcomed warmly and immediately the crewe attended to our needs. We felt immediately safe and assured that we'd found the right place. Edwin, Elizabeth and the rest of the crewe are amazing ~ we felt comfortable and assured, we were informed step-by-step on each item that was examined, weighted & priced. We were always involved in the process ~ well over two and a half hours ~ we learned so much and we knew we were working together with professionals, honest and fair and also quite blunt about items that weren't suitable. The sense of honesty was amazing, that alone was a plus in their corner. The atmosphere was clean, bright, cheerful and welcoming. The men and women at the shop are gracious and welcoming, professional and sincerely honest ... along with a kind of joy in their work and undoubtedly their happy customers. Many bits of laughter and joy made the entire experience the absolute perfection. Thank you to the family of professionals who welcomed us in, went straight to helping us and kept the spirits high and encouraging. Thank you for it a perfect day! Cheers to Edwin, Elizabeth and everyone at Sterling & Knight! We highly recommend S&K in Berwyn. Barbara & William

Jay was a great helped went above n beyond to make sure a ipad at a different store was reserved…read morefor me. Good selection at the store too. Def recommended thanks u guys

Hello I called the store today to inquire about a silver chain I have with a emerald or something…read moreon the end of it so the young lady that I talked to told me I didn't ask her about some other item but I asked her did they take silver and she told me yes so I began my journey on the bus up there and on top of me being on the bus I'm disabled so I get all the way to the store she look at the jewelry and told they can't accept it I asked her why not ma'am it says Sterling on it oh no the jewelry have to have a code number on it I never in my whole time almost 60 years in a few years of being on this Earth pawning jewelry ever heard of no s*** like that I will never return back to that store ​​

Shoppers BEWARE!!! Employees are scamming certain customers asking for ssn to pawn, loan, or…read morepurchase items. They say it's for the police but the police don't need that information. I had to lock all my information after they refused to delete my ssn after I informed them that I didn't want to go through with my application. The many and the rest of the employees continued to lie about the information even after I told them I spoke with corporate. They told me all information saves automatically regardless of them canceling the application and me not purchasing selling or loaning my item. They didn't ask other customers for theirs just mine and refuting delete my information after I questioned them about it. I spoke to the police regarding the situation and I'm waiting for their district manger to call me back regarding the incident. Again BEWARE!! Store full of scammers