Very disappointing experience at Golf Mart…read more We arrived on Sunday at approximately 4:45 PM because Google showed the store was open until 5:00 PM. Before we could even enter, an employee stopped us at the door and told us they were closing early. We explained that we only wanted to take a quick look around, but he went to ask the manager anyway. Manager John Z. then came to the door and told us the same thing--that we couldn't come in despite it still being within posted business hours. He offered a lame explanation about a power outage the PREVIOUS day and internet issues, but none of that explained why the store was refusing customers 15 minutes before its advertised closing time. How did they stay open from 10am-4:45pm? Yeah, totally not buying that excuse. If the store needed to close early, the hours should have been updated accordingly. Instead, customers were led to believe the store was open, only to be turned away at the door before the posted closing time. It felt like they simply wanted to leave early rather than honor their stated business hours. Very frustrating and not the level of customer service I would expect.

Visited Golf Mart in Walnut Creek this past weekend and found the set I've been looking for that I…read morehad previously seen in the south San Francisco location back in May. First time at this location, and parking was super easy in their lot. The store layout is very clean and easy to navigate. Plenty of selection when it comes to apparel, clubs, and bags. They had like 4 hitting bays with launch monitors. Scott was able to set me up with one while I tried out a few iron shots with the set I was eyeing. After a few swings, I was sold. Working with Scott and Jeremy was a breeze and ended up with a brand new putter as well. While some people like to thrift shop for clothes, I like to do that with golf clubs because the demo and trade-in pricing on clubs are a good way to save money of clubs that you actually want. The 90-day return policy for store credit allows you to take what you buy out and play them for up to 90 days. If you don't like it, you can swap them out for something else. And with golf, the money can always be spent on something golf related. Played my first round with my new set, and love em. Will probably be back to get them re-gripped soon.

We've had an awesome experience with Kepler's Golf Repair. My 12-year-old son is a competitive…read morejunior golfer, and the level of attention and expertise they've given him has been outstanding. Brady did his putter fitting and was incredibly thorough. He asked a lot of questions about my son's preferences and had him roll putt after putt while trying different setups until they found the perfect fit. What I really appreciated was that Brady explained what he was looking for and why throughout the entire process. It wasn't just about selling him a putter--it was about finding what actually worked best for him. Darron fitted him for his woods and irons and was equally impressive. He tried all kinds of different combinations and options until he found what worked. The results were incredible. By the end of the fitting, my son was consistently hitting the ball straighter and farther than I would have imagined possible from an equipment change. And Audra has become my go-to person for ordering equipment and answering questions. She really knows her stuff, is always helpful, and takes customer service to another level. When we realized we lived close to each other, she even personally delivered something we had ordered. Great people, tremendous knowledge, and genuinely personalized service. If you're serious about golf equipment and want people who will take the time to get it right, I highly recommend Kepler's Golf Repair. We will be going back for fittings and special orders forever!

came in for a golf regrip and left in like 7 minutes tops. they had a bunch of grips to choose from…read moreand select from and made it easy to select what works for me. it was relatively cheap too and the service was fast. if i decide to regrip my clubs again i will come back here

***if i could give pga superstore dublin ca. 100 stars it still would not be enough!…read more the entire team at the pga superstore in dublin ca - are awesome! adam is the gm and i cannot say enough incredible things about adam! truly a consummate professional in every sense of the words! adam took care of everything i needed and then some! i am blown away at how well adam treats all of his customers and his employees - as i intentionally observed adam for a few different transactions, and adam was outstanding in each and every interaction! it really shows that adam cares and this really matters to me, my family and friends! that is precisely why i have already referred several golf buddies to the pga superstore! it is no surprise to learn that employees like matthew and joshua emulate the same traits and values as adam! matthew and joshua made me feel like i matter and that is huge! they both took the time to get me fitted properly and to make sure all of my questions were answered! i could have purchased from anywhere - including online! however, once i connected with adam and his team - i knew this was not olny a "purchase" - it is also the start of a long term relationship! yes, i did my due diligence and i shopped around a lot! adam made sure to take care of me and i am so happy with my new clubs (i purchased and entirely new bag with miura as my irons!) i will be shopping at pga superstore for life and it is solely because adam, matthew and joshua made me feel valued - and in this day and age - that is very rare! keep up the outstanding work adam and the pga dublin ca superstore team - you guys are the absolute best! thank you for literally everything!

Was standing in the checkout line and heard the employee ask the guy in front of me if he was an…read moreNCGA member. Apparently there's a discount if you're part of the store's rewards program and have an NCGA membership. When it was my turn I asked if I could get the discount as well. I was asked to show my membership via the app, which I did. I asked why nobody ever asked me or brought up the NCGA discount upon my last dozen purchases. He told me that it is detailed in the emails I receive. I'm going to say that PGA Super Store employees are discouraged from asking people if they are part of the rewards program and have an NCGA membership so they don't have to give the discount. GOLF MART here I come......

Golf Mart is a fantastic place for golfers of any skill level. The staff is extremely knowledgeable…read moreand genuinely helpful--they take the time to ask the right questions, listen to what you're looking for, and make thoughtful recommendations without any pressure. Whether it's clubs, grips, or accessories, they clearly know their stuff and are happy to share that knowledge. What really stood out was how patient and approachable everyone was. You never feel rushed, and they're focused on helping you find what actually works for your game. Great customer service and a welcoming atmosphere--this is my go-to spot for golf gear. Highly recommend.

We came in needing to do a trade in. Automatically was greeted by probably the entire staff! We got…read morethe price for the trade in and went to go look at new clubs. Eric was super helpful, knowledgeable and cool to talk to! He helped my bf get fitted for new clubs and even almost convincing me to get a set for myself. He helped my bf fixed some minor issues with his swing and ball placement and I think really helped him up his game a bit. It was a great experience & we'll probably be back to get my clubs when I'm ready! Thanks Eric!!

I originally bought my PING driver here, and the customer service has been excellent. As someone…read morewho golfs a lot, I've had my fair share of topped shots and less-than-perfect swings, and the weight on my driver has unfortunately broken off several times. Each time I've brought it in, the staff has been friendly, knowledgeable, and quick to help. They've sent my driver head directly to PING under warranty at no additional cost, and the turnaround time has always been surprisingly fast. I really appreciate how quickly they handle warranty claims and get clubs shipped to the manufacturer. If you're looking to buy new clubs, I'd definitely recommend purchasing them here. Not only do they help you find the right equipment, but if something covered under warranty goes wrong, they'll take care of the warranty process for you at no extra charge. That kind of customer service is hard to beat.

Terrible. I'm a novice golfer if that. I'm pretty much walking in there money in hand to buy a set…read more Not a single associate approached me to assist in the 15-20min I'm roaming around aimlessly and the shop was dead as can be. 2 guys lining up putters the whole time, 3 people mingling behind the registers and rando's roaming around putting stuff away. Sad part is this is the 2nd time I've experienced this in the 2 times I've visited. Don't think these guys care or want to make a sale. And we wonder why brick & mortars are falling to online stores. Going elsewhere!

Super helpful staff. They were able to help me figure out my shafts were bent and gave me a good…read moredeal on some shafts off some clubs they built for someone else. Really like how my irons feel now.

Great guys and they know their stuff! They are excellent at fitting you to the right clubs and…read moreare very honest about what clubs work best for your swing (Mizuno Irons and Ping Woods in my case). They also helped me out of a jam this week as my Driver was 'injured' by an errant Alaska Airlines baggage person and the club was as good as new in one week. Friendly and skilled at custom fitting the right clubs - that pretty much captures them. Why go anywhere else?

I had something rattling in my 3 wood thats not a year old yet. Walked in and Paul greeted me…read morequickly and fixed my issue within minutes. Great customer service and super efficient with time. Appreciate you Paul!

Mark at Club Champion was outstanding to work with for my iron and wedge fitting. He was incredibly…read moreknowledgeable, patient, and thorough throughout the entire process. He took the time to explain everything clearly, answer all my questions, and make sure every recommendation was based on what would truly improve my game.

If I can do it all over again I would never consider buying from these guys. After my fitting I…read morecall them and leave a message to ask a question and call multiple times but get no return calls. Left another message for Jesus the fitter and never get a call back. Only time I get a phone call is when my clubs are ready to be picked up. I get to the store and wait for a good 5 mins at the door.. literally nobody there to even greet you, I finally decided to walk to one of the rooms and interrupt a guy giving an explanation, he rudely asks what I need, he hurries to another room to see where my brand new clubs are, reaches down and hands me the clubs, not even asking if they were right or give me a room to try it out, just rudely hands it over. On my way home I call and the same person Steve answers, he casually laughs and admits he should have let me try the clubs in one of the rooms and should have probably made sure the order was correct. I ask him for a build sheet and see if he can email it, says he will ask Jesus to send it over.. well it's been 4 days now, I called... again no answers. Don't go to this store... better off going to golf mart!!! You will regret it!

I purchased a 6mo 15 lesson package. My instructor quit 1/2 through, and then I was assigned to…read moreanother instructor (leaving out names intentionally.) I had to book the new instructor out 4 weeks in advance. Results-wise, I only become a little bit better. I think they've had staffing issues. I've shown up a couple times for a pre-scheduled practice session only to find a "we're closed today" sign on the door. I love the online scheduling app/technology, but it doesn't make up for the lack of quality instruction or the issues they have in the store. The the price I'm paying, I won't repeat.

The staff are all very helpful and customer service here is excellent…read more Quality work on repairs. Highly recommended.

I had to come to this place twice to fix my club and to pick it up. Both times experience with the…read morestaff in fitting was very bad. Not even looking at me when talking to me, not friendly/kind at all, and looks mad for something. Ruined my day both times. I hope there is another option for me than this place.

I went here on 7/1/25 since the Lids at Sunvalley Mall was hats only. This place has a lot of…read morejerseys from various teams. There is also a sale section and I got a good deal from there. I bought an Aaron Rodgers jersey for $69.99 and a Davante Adams jersey for $29.99. Service was very good and I even had a conversation with the guy at the front desk.

My son and I have bought different things here. Good quality product.luke the stainless steel mugs,…read morelanyards, jerseys. They greeted us when we came in.