Excellent service from the manger John and service crew!…read more Couldn't ask for a better team to change my oil and go over every inspection necessary for my vehicle to be at its best! Thank you, David

they dont list prices. so, get in line and find out how much on the other side…read more also, they tried to use synthetic oil in my car. my regular mechanic laughed when he heard that. my car does NOT need synthetic. upcharging was sll that was.

Came in today 11/8/2025 for an oil change, wound up also changing air filter, new blinker and…read moretransfer case. Pablo helped me out and was very professional while everyone also worked as a team to help me out. Very happy with my service and will be back again

Amazing service the first time we went there with a fairly new car(to us) said we weren't ready for…read morean oil change. They checked a few more things we didn't need any of those either! Never in my life. Have I been to an instant oil change that didn't find something that I needed even though I didn't know I needed it let alone said "come back a little later date with a few more miles." We will go out of our way and out of our convenience to go to this Valvoline and get our oil changed. They're always friendly and fast.

Fabulous communication and support. Handled our Ford Transport that many shops cannot. Recommend…read morefor you auto needs.

This business and this team run like a well oiled engine! Everyone plays a part, yet everyone shows…read morekindness to each and every customer. My favorite is Kalinii!

First time getting an Oil Change and I was extremely nervous. Pulled in and was met with an…read moreextremely friendly and knowledgeable staff! I was mainly talking with Wyatt who was really interpersonal, knew what he was talking about, and was patient with my lack of car knowledge. He answered any and all of my questions explained to me what was going on and even helped fix an issue that I didn't know was there and possibly would have caused issues. Then I got a free car wash, so everything was incredible and everyone here was phenomenal. 10/10 recommend this place! -Bear

Been coming for years. Fast, efficient, friendly. Includes car wash, with vacuum and detailing…read morerags. Great value!

I recently took my car to Big O to get my brakes inspected. The crew was so helpful and with making…read morean appointment to drop off and come back later, it was a breeze experience for me.

Customer service. Our daughter was not aware of how to…read morenavigate in the automotive world, and her tire light was on, so we sent her to Big O hoping to get a fair shake. The gentleman found that the passenger rear tire was low and needed air, so he put air, then he said you may have something in the tire. Then she said, "how will I know? And he said your light will come on again,without ever checking her tire to see if there is anything in it. And when I called and spoke to Robert , he basically told me it's our daughter's fault for not knowing what she's doing. I say to Robert, shame on you. We sent our daughter to the experts. It's your responsibility to do your job , expertly. Word of caution!! Don't sent your young adult children to see Robert, he will not help them

Love this place! I always bring in my own oil and filter and I'm in and out less than 10 minutes…read more They'll never try to sell you on stuff you don't need. These guys are great!

Great service here! Been bringing all my cars here for well over 10 years. Never had any issues and…read morewould highly recommend.

I went to get a smog, was told to come back in 20 minutes because the tech was on lunch…read more I came back, the smog tech had disappeared after having me fill out a sheet, came back after 15 minutes smelling like alcohol! I'm only leaving a 3 start review because I spoke to management and he was kind and very apologetic over the phone, he said he would get it taken care of as possible with upper management!

I would give negative stars if that was allowed. My oil filter wasn't tight and my car leaked…read moresignificant oil. What poor workmanship. Plus they tried to sell me an air filter when mine wasn't dirty. Don't go here!

Just want to say thank you to the owner Colby for always servicing our vehicles and helping out in…read morea pinch! Honest work. Have been using this business now for 3years.

While spending a few days in the Reno area we needed an oil change on our class A gas engine RV…read more Every place either couldn't do it or the wait time was weeks long. Colby met us where we were staying and did a great job. He showed up on time and was very professional. Oil, filter, lube, fluids filled, tire pressure and lights checked all done while we ate lunch comfortably inside. Good service at a fair price.