First time trying taro soft serve--and from Gong Cha too! The taro flavor was good and didn't taste artificial, which I really liked. My only complaint is that the swirl was hollow (see pics), which was a bit disappointing. read more

Gong Cha - Taro soft serve - Bubble Tea Near Me - Boston, Massachusetts

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Busy bubble tea chain. Perfect for a hot summer day. We like that it offers fruit tea options. A lot of other bubble tea places have limited fruit tea options. Often the menu is dominated with milk options. You walk downstairs through the basement entrance. Once inside there is a digital menu and ordering screen. You have the option for a QR code to down their mobile app. It's convenient and throats quenching. read more

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Great spot Amazing drink. Cant wait to go back I would like to try all the flavors, very nice workers. Seem like the love working there read more

Gong Cha - Biscoff with pearls - Bubble Tea Near Me - Boston, Massachusetts

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I never had problem with this location but for the first time that my two drinks tasted like just straight up milk and ice. Literally no taste of Thai latte. Long time customer here and I'm very disappointed. read more

Great prices (yes!) at this boba spot right on hip Newbery Street. Small tables inside but not much seating indoor. Pleasant staff great drinks! read more

Waited for almost 30 mins with expiring parking for a cup of milk tea. Hire more people if you can't handle the amount of orders at peak time. read more

This place is not just a bubble tea place, they have this awesome waffle! The moment I saw the photo of it on the screen my eyes were glued to it, and I knew their menu offered many more different things, I didn't even look- I had to just try the waffle. It took more than 5 minutes but it was worth it. It's so tasty and fun. This place is little and there were about 5 tables.l available. Restroom was out of order. Staff were nice. I'll return. read more

Gong Cha - Bubble Tea Near Me - Boston, Massachusetts

Gong Cha is really yummy place with the taro tea and my Matcha egg puffs which are my favorite. This spot is pretty busy. Very popular with local residence and businesses and call students. It can get pretty packed. I'll be coming here for more of my indulgence. read more

Gong Cha - Bubble Tea Near Me - Boston, Massachusetts

Gong cha has a lot of great tea options. I got the strawberry green tea with star jellies and it was delicious. I just wish the gingerbread bottles were in stock, I would have loved to buy one! read more

Gong Cha - Strawberry Green Tea - Bubble Tea Near Me - Boston, Massachusetts

The gingerbread bottle is super cute. Came by mostly for the bottle. You can get the gingerbread milk tea in the bottle or a different drink with the bottle on the side. The wait for the milk tea can take a while though. read more

Gong Cha - Gingerbread Bottle and Drink - Bubble Tea Near Me - Boston, Massachusetts

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Gong Cha is located right on Newbury Street, down a flight of stairs. There's a few tables outdoors, as well a decent amount of seating indoors. I really appreciated the nice A/C on a hot, sunny day. They have a few different tea and coffee options, as well as a variety of toppings. They also have bubble waffles and ice cream, and you can even get the ice cream in the waffle (if you pay extra $$, of course). I got the Dolce Milk Tea w pearls at 50% sugar and low ice, and really liked it. The condensed milk added a little extra sweetness and I really liked that they actually did go light on the ice. Overall, 4.5/5, great bubble tea and great service! read more

Jasmine black tea with boba was a new offering. I like the soft serve but the boba wasn't as great. It was chewy but was not sweet and stole from the star of the show so would not recommend getting the boba read more

Gong Cha - Jasmine black tea soft serve with boba - Bubble Tea Near Me - Boston, Massachusetts

My friends and I had to get boba since we just had dinner nearby. It was half full on a Friday night. We get a table by the door after placing our orders with the friendly staff. My friends tried their taro milk tea, and boba milk tea while I got their lychee oolong tea with boba. Our drinks came out in less than 5 minutes for each. We hung out and chatted until this closed at 9 in their casual environment. Overall, good experience and would come again. read more

Great location on Newbury Street! Strawberry milk tea is a favorite but order less sweet because drinks definitely run sweeter here. read more

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Usually not a fan of gong cha but I got the egg waffle + oolong soft serve! Everything was great and the workers were so sweet and hardworking. The oolong soft serve was really great, a lot of tea flavor and the egg waffle was a bit hard but fresh and tasty. Store is extremely clean and decorations are cute. Go to the Newbury location while they have the bubble waffle and soft serve! read more

Gong Cha - Bubble waffle! - Bubble Tea Near Me - Boston, Massachusetts

Located near a cute little Harry Potter wizard shop. Service was quick and nice. Ordered their new creme brûlée drink. It was like brown sugar milk tea with a creme brûlée taste mixed in. It was so good and the boba was the perfect consistency. read more

Gong Cha - a man sitting at a table with a cup of coffee - Bubble Tea Near Me - Boston, Massachusetts

Stopped in here with a friend for some boba after getting dinner in Newbury street. I appreciate that they were open quite late (til 9pm) whereas other boba shops nearby were already closed. I got a grapefruit green tea with grass jelly, and my friend got a hot black tea with white pearls. We both are big boba people and we thought the drinks here were excellent!! read more

I have never tried the food here but have heard good things - especially the waffle and soft serve. Got a standard black milk tea with boba which was good but nothing exquisite. There are indoor and outdoor tables making this a nice snack break while shopping on Newbury read more

I enjoyed my bubble tea from Gong Cha during a heat wave in Boston. This location is not handicap accessible, as you have to walk down some stairs to enter, and there is no ramp. The menu is less extensive than other Boba shops such as Kung Fu Tea and Vivi, but the prices and portions are very fair. Lots of bubbles in the tea which I love. I tried the strawberry tea and it was super refreshing, but I wish I had gotten more ice! I'll definitely be back when I visit Newbury Street again :) read more

My go-to here is the mango green tea 0% sweetness! They have some bar stool seating, which makes the place really cute! Service is pretty fast. read more

Wonderful place !!! By far the best boba spot on the block!! Got my wintermelon tea and it's always spot on! The egg puffs is highly recommended! read more

Gong Cha - Wintermelon tea and egg puffs - Bubble Tea Near Me - Boston, Massachusetts

Had the oolong soft serve here today. It was really good. Not too sweet. The other flavor they got was mango yogurt. I believe everyday is a different flavor. Will be back! read more

Food 5 star Service 5 star Ambiance 4 star I've been their 20-30 times. Always good. So good I bought a bubble waffle machine and tried to make my own. read more

The Tea was good and they did have a lot of good choices. If I ever decided to go back, it would be just for the tea tho and to see their Seasonal flavors , however that being said I wouldn't ever get the food again. I ended up getting a Waffle and it took. No joke. 40 minutes. I ordered at 4:55 and didn't receive it until it 5:35. When I was sitting there it seems like a few other people were also having trouble with the waffle as well. Even if it did take a minute for them to make, I would have at least liked a heads up or some sort of notification of a wait time. read more

We went into the store when it opened at 11am on a Monday. I ordered from the kiosk. After 10 minutes, a staff told us that they didn't have taro ice cream. So we opted for oolong and matcha twist. Unfortunately, they forgot to turn on the ice cream machine so we had to wait another 5 minutes. The ice cream was good and so was the boba. If you're not in a hurry, you'd be fine. There's a lot on the menu so much to choose from. read more

Gong Cha - Matcha and oolong ice cream with an air gap in the middle of the cup. - Bubble Tea Near Me - Boston, Massachusetts

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I visited Newbury st Gon Cha with high expectations. At first it looked very nice, the area was pretty clean and the wait time was very short. When I was ordering the iced taro milk tea boba with boba pearls this lady had suchhh an attitude. I get it if you're tired but she gave me such a rude look while I was being nice trying to order. I played a reasonable price but when my drink came out it had no boba pearls (which I did pay extra for) I kindly asked the lady if she can a re do it since I payed for it. She then goes in to explain to me that the milk tea itself doesn't come with boba which I knew and that's why I paid EXTRA to add them. After that, she rips the cover, spills out all the ice , adds in the boba, spills the drink all over her hands, rinses her hands with water, doesn't wipe them and then grabs my drink. She out the cover on and hands me my drink which was somehow was covered in a caramel like sauce and my whole cup was soaking wet. I mean like why couldn't she just wipe them. The boba was also so disgusting and bitter and lukewarm. I would of asked to add ice but I was scared to even ask her for anything else. Anyways don't come here or maybe try a different location because the customer service is soo bad and also the drink. Very disappointed. read more

i always love coming to gong cha - it never disappoints! i always order the classic pearl milk tea. i've also gotten the brown sugar milk tea, which is also pretty good! the baristas at this location are extremely nice and professional. they always greet you with a smile and are willing to help. parking can be hard to find since it's on newbury street. it's definitely easier to get there by the green line. i definitely want to try their waffles next time! overall rating: 10/10 read more

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This one is located on the lower level of one of the brownstones on Newbury Street. I recommend the lemon aiyu with white pearl ($6.25 w/o tax) 70% sugar as the drinks run sweet at this store. Toppings range from $0.75 to $1 so pick a drink with toppings already to keep the price reasonable. Service is prompt and the drinks come pretty quick. Plenty of seats inside and outside. I do not believe there is a bathroom for this location. read more

Location is so convenient, so nice to just stop and grab a drink then go shopping! The service is always friendly and fast! But most importantly the boba drinks are A+! Recently, I hosted my wedding and wanted to have a late night boba station. These people delivered! It was the hit of the night. Everyone had their boba drinks and was lighting up the dance floor! It was too cute! I only wish I took more pictures of my boba station! Thank you guys! I highly recommend to my friends and family. read more

Gong Cha - Bubble Tea Near Me - Boston, Massachusetts

One of my favorite! I tried the pumpkin soft serve delicious. The service is excellent.

Speedy and easy service but when I got a strawberry milk tea today it was somewhat strange. Instead of other strawberry milk teas where the whole product is strawberry flavored it looked like there was just bits of some artificial(?) strawberry added to a different type of bubble tea at the bottom. It wasn't terrible but it wasn't great. When I got brown sugar tea before it was nice, though. read more

I really like everything I've tried. I never been disappointed, my favorite is the brown sugar milk tea. A little bit pricey compared to the others in the city , worth it though . read more

Jason was great! This is a cool location. The staff are friendly and kind. I will be back when I stay again on Newbury. I got the mango slush thing with mango pearls. read more

Everyone who works here is so kind and genuine! The boba is always so good and you don't have to wait very long for it.

The milk tea was excellent as was the boba! Boba has Good consistency and sweetened the right amount. Friendly staff. Cute neighborhood!

I am unimpressed with this bubble tea. As always, I ordered a Thai milk tea which turned out to be $7.22 for a medium(!?!???). I'm sure the crazy prices are because this location is on Newbury but still that's absurd. The tea tastes like sweet milk whol the boba is unsweet. read more