Dr.Cootes is a great dentist. I have recommended her to many friends and family members. She is…read morehonest and very gentle. She makes you feel like family.

Dr. Cootes is an incredible dentist. She personalized every appointment and provides such a…read morewelcoming atmosphere. Her office is top notch, and she is knowledgeable and personable. I always enjoy my appointments with her, which is no small feat for a dentist.

I've been coming to A+ Dental in San Pedro with Dr. Philip Park for years, and my family has been…read morecoming here using my dad's Longshoremen insurance. Because we've been patients here for years, this recent experience with the front desk was extremely disappointing. My original appointment was scheduled for Wednesday, August 12 at 10:00 AM. On Thursday, August 6, the office called me and asked if I wanted to move my appointment to Friday, August 7 at 10:00 AM. I agreed, but later that evening my kids reminded me that they had something going on at school that Friday morning. I called the office as soon as they opened to let them know I couldn't make the newly moved appointment and asked to keep my original appointment date. I was then told I would have to pay a $50 same-day cancellation fee. I was confused because my original appointment was not that Friday--the office had contacted me and asked me to move it up to Friday. I understood that I had agreed to the change, but I didn't feel it was fair to be charged a same-day cancellation fee when the appointment had originally been scheduled for the following Wednesday. Despite this, I called again on August 19 to schedule my cleaning. I was given an appointment for Monday, August 31 at 12:00 PM. I was again told about the $50 fee and was told I could speak with Dr. Park about it when I came in. I agreed. I drove approximately 45 minutes from Anaheim to San Pedro for this appointment, only to arrive and be told there was no appointment for me on the schedule. After checking my information, the front desk staff member told me that I had never actually been scheduled because I didn't want to pay the $50 cancellation fee. This was extremely frustrating because my understanding from our conversation was that I WAS being scheduled for that date and time and could discuss the fee with Dr. Park when I came in. What makes this even more disappointing is that I made a 90-minute round trip, spent money on gas, and rearranged my day based on what I was told by the office. If I was not actually going to be scheduled, that should have been clearly communicated to me when I called. I understand that dental offices have cancellation policies, but there also needs to be clear communication and good customer service. Patients should not have to drive nearly an hour each way only to arrive and find out they were never actually scheduled. After being a patient here for years and coming here through my dad's Longshoremen insurance, I expected much better communication and customer service. I hope management addresses this because this experience was extremely frustrating and could have easily been avoided with proper communication.

Dr. Park saved me from a root canal! I went to him for a second opinion after my first dentist…read moresaid I needed one. Dr. Park was very honest and forthright about my tooth, saying he could try saving it but if there was pain after the filling, I may need one. Wanting to avoid a root canal at all cost, I told him, let's do it! He was very gentle, skilled, and made sure I was comfortable. The tooth came out beautiful! It has been over a month since the filling and absolutely no pain or issues. I'm a little embarrassed about how gross my tooth looked before but had to share pictures on how gorgeous the filling came out. Thank you so much Dr. Park. I promise I'll floss more often

One of the best dentist I have had. Unfortunately I moved to Atlanta. Staff friendly too.read more

Very horrible service! My insurance pays 80% but this office finds a way to double bill me so I'm…read morepaying 50%. Constantly telling me one price and end up paying another. Not Port Friendly! They can care less about union workers

I highly recommend doctor smiles. Great customer service. Have great doctors. Doctors are gentle.read more

I get my dental care done at Dr. Smile. Great staff and great doctors. All have been welcoming…read moresince day 1. Care quality is great. They send frequent reminders to remind you of your appt so you won't have to. Overall experience has been great.

Very professional. Beautiful, friendly staff, ultra clean office. They show great respect for…read moreyour needs.

My wife and I visited this office for several years and both now found another dentist in town. Dr…read more Sheng is competent enough but the billing practices are sketchy at best. We just received a $496.00 bill out of the blue which included multiple items over several months of services. The office claimed our Delta Premier plan was not paying them enough. I think they overcharge compared to other offices and that was another concern in our dumping them. Also, their mediocre office should be nicer for the premium prices.

Excellent dentist and great dental hygenist. Overall staff…read moreand experience very positive. I highly tecommend.

Top notch care and expertise. Dr Sheets and her staff run the most professional, efficient, and…read morecomfortable dental office I've ever experienced.

I cant say enough about the quality of care provided by this office. From the front desk, to the…read moreassistants, to the doctors are all phenomenal. The front office is extremely on top of their customer care. They are fast, always smiling, and getting all the needed approvals as quick as insurance will appove them. The assistants are all awesome. They are very good at their jobs and very friendly. They are always efficient and on the same page as the doctor. The doctors are extremely efficient and down to earth. They can do most procedures in office but don't hesitate to send you to the next level of care if need be. Dr. Ellertson is extremely knowledgeable and friendly. It's just as nice talking with him as it is having him providing service. He tells you everything he is about to do which is a very nice approach. No surprises and he is very gentle at the work he provides. From the front desk to the doctors flawless experience for me. They even remember your name when you see them at the post office! I couldn't be happier with the level of service I get here.

Let me just say I have had horrible experiences at the dentist I'm sure we all have…read more However it was the beautiful walk in experience being greeted by Mildred and Olga (still scared cause I future tripped the whole experience) They knew exactly who I was before signing in Then Andria the great dental assistant talked to me about what was going to happen and calmed me down she was so great to talk to because my anxiety was building. then Doctor Ellertson was absolutely GREAT he described everything he was about to do and doing I didn't feel a thing I would recommend this to anyone who needed to go to the dentist THANK YOU SO MUCH SAN PEDRO DENTAL !! btw there music is on point and I watched Harry Potter the whole time thank you again .

Just changed from this dentist and realized how completely unhappy I had been for far too many…read moreyears. I was always deflecting upselling treatments and the concern was more about making money than giving good care. I am highly sensitive to Novocaine and it wasn't until I changed dentists that I found out that there were different types of Novocain that this office won't spend the extra $ to purchase. I have never had so many reminders about a cleaning. Again that is their concern for the $ over being reasonable.

CM from Torrance is absolutely correct. Shady as can be. Dr. Shook is very thorough and likelable…read morebut her husband who does the billing is a snake and completely unprofessional. He pads the bill and gives BS reasons why the bill is padded. I got a quote for cleaning after paying $1,400 at my first visit for an exam and a mouthguard. $1,000 for a mouthguard and four months later (March 2, 2025), Dr. Shook said it was already comprised. I have been wearing mouthguards for 30 yeas and have never had one ever be compromised. $1000 for crap. I went in on March 2 for a cleaning only and was quoted $160. Dr. Shook popped in for five minutes and checked my teeth and mouthguard. When I went to check out, Peter (husband) said it was $268. I said wait, I came in for a cleaning only. He said Dr. Shook has to do an exam every time. I said I was just here four months ago and paid over $300 for my exam, I don't need a second one. He said that is how we do things here. I asked to speak to Dr. Shook personally and he said she didn't have time. Not, let me take your number and have her get back to you. Just plain no, you cannot speak with her. Snake.

I've been going to Dr Jaksic for 30 years or so! He's terrific and so is…read morehis staff!! My brother would go no where else, always said ''Dr Jaksic keeps me out of the house of pain''!! Which is true!

Absolutely love the new digs. Plenty of "private" parking ( a dedicated parking lot ) so no…read morefighting / circling for a spot to park and no more 1/4 mile treks up to the offices. Doc sprung for some new facilities and they are top notch!!! Same unbelievably friendly, lovable staff with new facilities!!! Love Dr. Nick and his staff to death!!!

Dr. Rubiano offers superb work. I don't mind waiting to see him because he offers great service,…read moreand work. Before getting work done from him, I had some horrible experiences that you can read about them in my other reviews. If you are looking for an experienced dentist, he is the Doctor. He is also caring and ethical doctor. His whole staff are helpful and very nice. I highly recommend him to anyone. He also sees my husband and two nephews because he is the best in CA.

Great professional dental office, amazing staff, always super friendly, highly recommending this…read moreoffice. Always pleasure visiting this office! INCREDIBLE STAFF!