Great communication, very professional, solid work. Clogged tub ready to use again…read more Will call again as need to.

Amazing prices, knowledgable staff. Gave me half of what earls plumbing quoted me. Never forced or…read moreasked me to review like earls plumbing does.

Very nice. Did a good job. I left 4 stars due to communication with timing, other than that, good…read moreservice. Quentin was very nice.

Service was prompt and professional. The technician explained everything clearly, completed the…read morework efficiently, and the price was reasonable for the scope of the job. Solid experience overall.

We had such a great experience with Water Heater Pros from beginning to end…read more From the very first phone call, I already felt comfortable with the company. The person I spoke with was very professional, patient, and helpful. Since we were replacing our 23-year-old gas water heater, I had a lot of questions, and they were able to give me useful information right away. Steven was also wonderful to work with. He was prompt, very knowledgeable, and sent us several options so we could really compare and decide what was best for our home and budget. I never felt pressured. On installation day, Alberto came with the team and did a great job. We also had two other team members working on upgrading our electrical panel, and everyone was professional, respectful, and efficient. What really impressed me is that they truly mean it when they say they can install your water heater as soon as the next day! Everything happened so quickly and smoothly. It's not often that you find a company where the experience is good from the first phone call all the way through the installation. We're very happy with the service and would definitely recommend Water Heater Pros to anyone needing a water heater replacement. Thank you to Steven, Alberto, and the whole team!

I am one that as much as possible do not like to leave a negative review but I wanted to voice out…read morethe bad experience I've had with Water Heater Pros which hopefully will save someone else the time, money and hassle of dealing with this company in the future. Our Navien tankless water heater was taking long to heat up the water in the morning, usually after several hours of not being used. So i reached out to Water Heater Pros and spoke to Steve who i think is the manager. He said it likely needs to be de-scaled since i have not done that for several years. Steve was quick to schedule an appointment for someone to come out to our house. I got quoted $329 which i thought was steep but if it will fix the issue then I'm ok with it. Valentin was the technician who worked on our water heater, who was courteous and performed the service. He told my wife and I that there is likely an issue with the internal valve and then later on noticed that there is also an issue with the display where it has trouble keeping memory wherein it was not able to hold the date/time settings. Valentin said he was going to have to order the parts and follow up with me. After he left, I played around with the monitor and was able to properly set the date/time properly and has kept the current settings until now (3 months after). After about a month of no communication, i then called WHP again and spoke to Steve to follow up on the service and that i am still having the same issue with the unit and am still waiting for replacement parts. He also seemed dismissive of hearing out my concerns when i told him the monitor appeared to be properly working again and if he could have one of his guys take another look at the unit but flat out said "NO." Steve then tells me that he reached out to Navien and request I send him paperwork on when our water heater was worked on by the builder so he can provide that to Navien for a replacement. I got the paperwork he requested and sent it to the email provided a few days after we spoke. I wait about a week but no response so i start calling WHP and have left Steve about 3-4 voice messages in the coming 2-3 weeks but STILL NO RESPONSE. I then was able to speak to a lady at their office who says all their technicians are out on the field but have someone reach out to me when one becomes available. 2 days later and have yet to hear from anyone! I am extremely frustrated with their lack of professionalism and accountability into their work. Very poor communication, difficult to get ahold off, and non-existent follow up on their end to the point where i tried reaching out several times with no response at all. Worst part is, i am still stuck with the same issue with our water heater that started this whole process in the first place, which has been ongoing for about 3 months now since I wanted to give Water Heater Pros the benefit of the doubt, but enough is enough.

We all hate our waterheater to go out. We get so stressed. It was so easy naviating Hotco in 20…read moreminutes she had me quoted and sheduled They're local and I grew up here supporting local. I found them from my single friend and thats important to feel safe and comfortable with a company Thank you

Great experience with HOTCO - The Hot Water Heater Company. They responded to my inquiry quickly…read moreand provided a very competitive quote. On the day of the job, the technicians arrived on time, were professional and courteous, and replaced two water heaters in a single afternoon. They completed the work efficiently, and everything went smoothly from start to finish. I'm very happy with the result and would gladly use HOTCO again.

Quick response time, knowledgeable and courteous technician. The installation time was as promised…read moreand appeared professionally completed. I appreciate the response time to restore hot running water as needed in a household. Thank you to technician Brandon and the Water Heater Only, Inc team staff, and management's discount approval total cost of the installation.

The best service imaginable. I called in the morning and a technician came to my home by 1:00 pm…read more He installed a new water heater as soon as the problem was diagnosed. Brandon was incredible. Patient, profession, efficient and knowedgable. Too bad there is not a six star rating. The best service I have experienced.

I found Nick on NextDoor. Call or text him bc his email doesn't work. Excellent service, on time,…read moregreat pricing. 100% recommend!

Nick is on time,, does good work.. very experienced.. I highly recommend…read more. ...........................................................................................................................................

We were replacing a gas water heater with a hybrid electric heat pump water heater. Generally, this…read moretype of heater costs twice as much (price and installation) as a traditional electric water heater, but costs a lot less to run (and therefore you recoup the additional cost in a few years from lower operating costs). I had a very easy experience getting an on-site quote. I received 3 quotes for this job. 2 quotes, including this one, came in around $7100. I went with a third one at around $6700 (which included an additional mixing valve) and am very happy with my decision. Overall price was not a big part of my decision, but brand of water heater was. After doing some research online, the most recommended brands are AO Smith and Rheem (GE). Both higher quotes were for Navien, which has only been making heat pump water heaters for 1 year, but I was told that it is the most reliable brand. I did not understand how this claim could be made, given how short the duration of evaluation for this product. Even the worst appliances usually work for at least a year. So I requested a quote for AO Smith or Rheem, which I did not get. I'm not sure why my brand request was not honored, but it made me question whether I should go with a company that either has communication issues or maybe some type of deal with Navien that I was not informed about. Many water heater installers are preferred installers of certain brands, which means they can get better pricing, etc. I did not want to be a guinea pig for Navien.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

I first hired EPP for a new toilet installation a year ago, when we had just moved to Roseville. I…read morechose them because of the solid Yelp reviews. They did a great job at a fair price, and I was happy at the time to add the $99 additional charge for their one-year maintenance agreement. That small charge entitles you to preferred pricing, as well as an annual hot water heater flush, and general waterline inspection. I had actually forgotten about it, but then I received a call from them a few days ago saying I should schedule the water heater flush and line inspection, which was included with the maintenance ageement I had already paid for. Right on schedule, Jonathan showed up today to do the annual flush and inspection. He was an exceptionally nice fellow, and he thoroughly explained everything he was doing. And, by renewing my maintenance agreement today while I was still covered under last year's agreement, I was purchasing a full three years of additional coverage for a total of $100, which I think is a terrific deal. Even if we only use EPP for the annual hot water heater flush and inspection, we are way ahead of the game. It can often be stressful dealing with contractors of all kinds who service your home, and so it's a relief to find an honest and fair contractor you know you can trust to do excellent work at a reasonable price. EPP is definitely an honest and fair plumbing contractor, and I have no problem recommending them.

Easy to arrange online via Yelp…read more Communicative, and easy to schedule. Ozzy responded to my location, took time to explain what needed to be changed out, and provided courteous and quick service.

I needed a estimate for switching out our faucets and a leak on the left side of the kitchen sink…read more Austin told me what needs to be done. He was really efficient and knowledgeable about how to fix it. Really glad I got this company to help us. I will be going back if I need any future work! Highly recommend. The amount was not as expensive as other quotes. Others felt like they were overcharging.

While I know there is a special repair "tax" on single mothers, this company took that to a new…read morelevel. Send two dudes to an old historic home who kept asking me about a plumbing feature only found on new homes. Then they told me I would have to pay a $350 diagnostic fee before they began. Like used car salesmen, they then pretended to call their boss to get me a discounted rate. I'm immune suppressed and gave them masks to wear. One dude just put it under his nose. I said if they were to do the job, he'd have to wear the mask properly. He comes back in with the mask both upside down and inside out and offers me a discounted diagnostic of $250 for a job I was pretty sure was just cleaning out the P-trap. He started talking about cable cameras into drain lines. Given his lack of understanding of the quirks of old home plus his total disregard for my health (and his general MAGA attitude and t-shirt symbolism), I declined. Hall's dude must have been Covid asymptomatic, because I'm now starting to feel sick. PS - Job turned out to be a fast 15 minute fix for which I paid a fraction of the Hall's diagnostic by someone who cheerfully worse a mask.

We recommend Watson's Heating and air. They repaired our A/C last week at a reasonable price and it…read moretook about 6 hours. They were efficient and the communication was great. Saved us more than half what we would have had to pay to replace it. Will be calling them if we have any issues with our heater this winter.

From the owner: “Watson’s heating and air is a family owned business that provides quality HVAC services at…read moreaffordable prices.”