Excellent work on our kitchen plumbing. Rene went above and beyond what we asked…read more He was friendly and efficient. Even my dog liked him

When I first called, the person I spoke to immediately checked if she had availability. She spoke…read moreto one of their plumbers to see, then gave me the number of that plumber and said I could call to coordinate and explain the issue better. I called and spoke to Matthew. He was super kind, courteous, and empathetic. I told him about how the previous plumber came in with a special wand tool, told us we had major gas leaks, that we needed to take care of it immediately, and quoted us $17,000 for it ($15,000 with "discount"). He also said "I normally have to report you to the gas company so they can come shut it down, but I'm not going to. You just have to make sure to take care of it right away." I knew that sounded insane, so that's why I looked for a second opinion, while also doing due diligence in case there was an actual leak. Matthew was apologetic, saying that's unfortunate. He asked straight up if it was Prodigy Plumbing, which it was! He said he doesn't like to bad mouth other companies, but that he's heard of similar situations from other people. He said he wanted to help me out, and would be there in 30. He was super warm. I asked if he didn't mind wearing the boot covers, that I had some in the home, and he pulled them out of his pocket because he was already prepared. He took his time to thoroughly explain what the process looked like. He also said they would do the leak test for free because he wanted to make the bad situation better and knew I needed help. We discovered that one of the shutoff valves was behind the stacked washer dryer, and the only way to access it was to pull them out. He said he'd likely need another guy to help with that, but they could come the following day. We booked. Matthew was joined by Richard and Robert, who were also excellent. Together they got everything done in a short time. Full leak test revealed NO LEAKS! I asked Matthew what the charge would be and he reiterated it was no charge, he just wanted to make sure I got this taken care of. I insisted but he stuck by his original offer. Needless to say, I have found my new plumbers. The absolute best experience I have had with a plumber thus far. Oh and as a bonus, after they cleaned everything up, Matthew took me to the main gas meter and pointed out a few issues. The earthquake shutoff valve wasn't properly mounted, and the pipes on the city side were hand tight. He told me exactly what I needed to do and who I needed to call for that, and gave me a rough estimate on price. Could not be happier with Beach Plumbing, they are the real deal.

Our old water heater's pilot went out late Christmas Eve and Parker at All Pro Water Heaters…read moreactually answered our phone call on Christmas morning! After seeing the photos he asked for, he (rightly) recommended replacement, explaining the cost of just repairing versus replacement and the feasibility of each. He scheduled Daniel to come out on the 26th since the supplier was closed on the 25th. Daniel arrived in the stated time window, examined the old water heater to confirm the initial recommendation, and quickly replaced not only the old water heater, but also the connecting lines coming out of the water heater and sturdy new earthquake straps. We got instructions for restarting the pilot and annual draining for maintenance. They use high quality brands like Bradford White that has a 6-year limited warranty from the supplier and their own 2-year warranty on labor. The cost was what we expected for this type of major appliance expense. Of course not cheap, but reasonable for this level of quality and excellent service. I highly recommend All Pro Water Heaters!

Very impolite and unprofessional. Why they would make assumptions without actually talking to me is…read moremind-boggling.

Ros was very prompt when I messaged my water heater's pilot was having issues. He came and…read moretroubleshot the issue and was able to get my hot water going again. He will try to fix issues first before even trying to suggest expensive part replacement which I definitely appreciate! This is my second time using his services and it sure won't be the last.

Of course, plumbing issues always happen on weekends or Holidays :^)…read more One Sunday, our drains became clogged, and the toilets would not flush. Soon after, water started coming up in the showers and bathtubs. We called a couple of plumbers, but no one was able to come until the next day, and we did not want to wait that long. Then, we looked on Yelp and found Macias Plumbing. Thank goodness! We spoke to Ros, and he was on a job many miles from our house but promised to call us when he was back in the area and available. He suggested that we keep trying to find someone to come to the house in case he wasn't able to make it that day. A couple of hours later, Ros called us to let us know that he was available, and then he came to the house soon after. The clog was caused by tree roots, and he was able to clear the drains. His charge was very fair, and we appreciate that he was able to come to the house on a Sunday. Thanks Ros!

I had Chris come out to clear a drain and replace a sink basin. He was very communicative, prompt,…read moreworked quickly, and honest (didn't try to work in extra services or fees). Oh, and most importantly, he did the job I requested! I'd 100% use him again and recommend him to anyone in the Downey area looking for plumbing services.

Reached out to Chris as we desperately needed someone to come out next day to help us open up our…read morecountertop sink hole to fit our new sink in. Although Chris does not personally do this (easy to damage the countertop), he responded and told me to call him - and he gave me a great referral to his friend who is a handyman. I gave his friend a call and thankfully he had availability that same day - came and did the job for us and gave us a really really great price - like 1/3 of the price from other quotes I got. I'm really glad for the referral & I find Chris to be very trustworthy and will highly consider for my future plumbing needs.

Called Plumbing Squad re what I suspected might be a leak due to water bill getting higher each…read moremonth. Allen came the next day and was VERY DILIGENT and THOROUGH in trying to figure out the problem. After looking at everything he said let's ask about the toilet in the back once more and sure enough the user said yes, they were hearing sounds from the toilet. Well it turns out the toilet had been self flushing but the user never reported it. Allen replaced the flapper and fill valve and then rechecked the meter and it was stable. Viola! Thank you!! Also, while he was under the house he found that the drain line in the kitchen was leaking (badly) when the water was turned on due to big cracks in the line. He took video and pictures and showed me. This had nothing to do with the increased water bill but something that needed addressing. Thank you again, Allen! He was so very thorough and nice and patient.

When you find a team that treats your home like their own--you stick with them. Eddie was the one…read morewho kicked it all off, showing up ready to work on Memorial Day when no one else was willing to work. That spoke volumes. So when it was time to move forward, I had no doubt--I was calling on The Plumbing Squad family. But it wasn't just Eddie. Frank has built a phenomenal team: Allen, Xavier, Daniel, Danny, John (the supervisor), Brittney, and I can't forget Chrissy. Each one brought professionalism, warmth, and serious expertise. They kept me informed, showed up on time, and made me feel like I was in good hands the entire way. If you want quality work with a crew that actually cares, look no further than The Plumbing Squad. Trust me, they're a rare find.

Another great experience with the Prodigy Plumbing team. Ariel is a great communicator and kept me…read morewell informed. James and Trent communicated well and provided the quote. Field Manager Carlos stopped by a few times to make sure that the work was progressing well and that we were satisfied. The field service team was great to work with and kept us informed of progress. Marcos, Fred, Boii and Victor worked hard and efficiently to ensure that the plumbing was repaired correctly to last for years. They cleaned the areas to look like they were never there. Very satisfied with the end result and constant communication. I will use Prodigy again.

I quoted two jobs with Prodigy. One for a sink drain that was draining slowly and a shower valve…read morereplacement. They came in with really expensive and high quotes, both involving unnecessary drywall work to access the plumbing from outside of the house. I was able to go with alternate quotes with both jobs that were more aligned with market rate prices. Both teams lacked basic knowledge of how to perform simple plumbing repairs and were really fast in giving me outrageous quotes with unnecessary drywall work. Avoid Prodigy Plumbing.

Excellent service. Tom explained everything that needed to be repaired or replaced on my broken…read morewater heater. I can honestly say that this is one of the very best companies that I've had work on my property. Fast and efficient. Excellent quality. Very highly recommended!

I had received an error message on one of my Noritz water heaters. Other service companies tried to…read morescare me into thousands of dollars worth of service, or were pushy and not considerate of my time. When I called The Water Heater Company, I spoke with someone immediately and he listened to my issue and then explained clearly what they would recommend. Their price was competitive, and they were able to get service done quickly. They serviced both of my tankless water heaters, and repaired one motor that was working over 100%. Shawn came on time, was courteous of the property and communicated to let me know where he was in the process and what to expect. Will definitely use again!

Let there be STEAM!!!! If I could give this man 6 stars I would. He was clear, straight to the…read morepoint, didn't make me jump hurdles just to quote me, he even gave me his pricing over the phone (based on my water heater's error code), and came next day to install a new water heater since mine wasn't worth the price of fixing! Having someone honest who is willing to tell you all your options (like fixing the broken parts versus installing a new water heater), and THEN is willing to give you the exact pricing for those options is hard to find now-a-days. I truly recommend this man; he does a one man operation, works hard, and gets the job done like he said he would; I can't tell you how many times handymen/contractors have said to me "I'll let you know if something comes up and I can't make it" and then only show up if they please; instead he was punctual and today, I was able to take the hotest shower I've had in my new home thus far. He even worked with my work schedule so I could come home to hot water after I told him I work 10-11 hours a day 5 days a week and was going to be without hot water until my next day off . Thank you SO much Wade you are a blessing!!!!!! Also my water heater wasn't even up to code (I had no idea) and he was kind enough to get it all safe and up to code when he installed the new one!

Wade gave me a flat service for the work that needed to be done. Unlike the other businesses I…read morecontacted. The other companies had to be on site, even knowing what the EXACT issue was. Mind you, I was very specific with error code and malfunction. He arrived on time. Knocked out the job in under 30 mins. Cleaned up after himself. I won't call anyone else for tankless repair or maintenance.

Reached out to Jacob to get help with my shower and a toilet - was quick to respond and schedule a…read moretime to take a look and provide an assessment for free. While another plumber was unable to get the issue with my shower resolved, Jacob got the job done and without having to go the route of a more expensive repair. I went with his suggestion for a replacement toilet for the one that was constantly hissing and dripping despite replacing internals. Out with the old and in with the new in no time. Would not hesitate to call Jacob again for help on a plumbing job. Responsive, knows his stuff, and gets the job done right, quickly, and at a reasonable rate.

Have worked with Jacob for small and larger jobs including fixing basic toilet issues to installing…read morenew venting and water lines for a laundry room install. He is super diligent in his work, easy to work with, and responsive (including after a job). His jobs are always done well and done quickly. He takes pride in his work. Would recommend.

Carlos is great!!! He showed up on-time, figured out the…read moreissue with my kitchen sink, offered same-day fix for a reasonable price and got the job done nicely and perfectly. Hard to find a trustworthy plumber sometimes. I'm glad I found one!

On a Friday evening, I noticed muddy water pooling near my toilet, which suggested a pipe issue. I…read morecontacted my usual plumber, but when he didn't arrive the next morning, I began looking for another company since we had to shut off the water to prevent further flooding. Carlos came out to assess the situation and explained that his team could start the next morning at 8 AM. He said they would begin with leak detection to locate the source, then proceed with the repair. The work involved cutting through my granite flooring and into the slab. Before moving forward, I asked if he was licensed and if he could work with my home warranty company and follow their procedures. He confirmed both. Because the work took place on a Sunday, I wasn't able to obtain pre-approval from the warranty company, which led to some complications. I paid by personal check and received a handwritten receipt under the name "SoCal Plumbing." When I submitted it, the warranty company indicated that the license associated with that name was expired and not tied to a plumbing business. I followed up with Carlos, and he provided a different license under the name "G Del Plumbing and Rooter," which was valid. Initially, he and his team were helpful in trying to provide the necessary documentation, although the process took time due to back-and-forth with the warranty company. The warranty company eventually agreed to partially reimburse the cost but required a final invoice showing both the diagnosis and proof of payment. The invoices I received continued to show a balance due, and as the 30-day submission deadline approached, I attempted to follow up multiple times by phone and text but did not receive a response. As a result, I may not be able to complete my claim and get partially reimbursed for this emergency. On the day of the repair, I also asked about installing a water pressure valve and was told there would be a follow-up, but I did not hear back. Overall, the repair work was completed, the toilet was reinstalled as promised, and the team was punctual. I was quoted a range for the price and of course the actual amount was the highest price in that range. However, communication and documentation could have been more consistent, especially given the warranty requirements. My advice is to not pay in full if there are outstanding items that they need to do.