Everyone was very friendly and explained everything thoroughly. Great price too! They called me multiple times to give me updates which I really appreciated. read more

Got me in super fast for a radiator replacement. Keith did an awesome job of helping us out, all on a holiday weekend. Thanks!

Dude at the front was so rude and disrespectful when we came to inquire about an oil change didn't get his name but whoever was working the front desk at 11:30 6/12/23 I will never every be coming back and I would absolutely not recommend going here, the jiffy lube right next door is a way better choice. read more

Quick service but very rude staff. Will do anything to make you pay. I said no thanks to air filter and they didn't even put the cover back on. Do not recommend. read more

Had a 9 am appointment and I show up early and they told me the online appointment doesn't work and they don't make appointments at all.. what's the point of having that system if it doesn't even work... also who wants to wait or drop their car off for over an hour just for an oil change. Horrible location and they need some new management read more

So I arrive at your location 20 minutes before my scheduled appointment at 6:00PM to be told that there is no way I have an appointment. Your service manager Eddie Gonzalez proceeds to tell me that I have an internet appointment and that's not going to work. Why do you accept appointments if they will not be honored? What kind of customer service are you providing? If I could have given you zero stars I would have. Absolutely ridiculous! Go somewhere else if you need any type of auto repair!! read more

I woke up yesterday morning needing a look at my ac and a vehicle inspection. I went to one shop by my house and they said it would take all day maybe longer. Irritated a little I called this Goodyear and asked if they could take me in and if it would take all day. They took me in and it only took 3 hours. I didn't get their names but two men helped me and gave me amazing service. One man was white, had a hat on. And the other was Hispanic and dark hair. They were so helpful and I left happy! I would really recommend this place and I'll be coming back! read more

Had a flat tire repaired here with no problems. Dropped car off and picked up about two hours later. Everyone seemed friendly despite the review I've read. Maybe it was a good day for them but I had no problems. read more

I've only ever gotten new tires and an alignment from these folks - no other sort of automotive services. My experience getting new tires was superb. I pulled in, selected the tires I wanted, walked over to Panera Bread, and had a leisurely meal, came back, and the car was just coming out of the shop. The whole visit was quick, reasonably priced, and everything is copasetic with the new tires and the alignment. I'd go here again. read more

Had my Oil changed here. (My girl friend had always had good service) 2 days later I get a low oil warning in my truck. 30 minutes of troubleshooting found they didn't put the O ring on the oil filter cartridge lid back in the correct place. Added over 2 quarts of Oil myself. Took it back to have them look at it to confirm if that was the only issue. They didn't find anything else that could have caused the issue. So 2 trips to Auto parts store spending over $50 and a trip back to good year. The entire underside of my truck is covered in Oil. Wasted my money and time. But they did say sorry for having to come back several times. Unfortunately I would not recommend them. I will go some where else for the tires I asked for a quote on..... read more

Crooks... Told my fiancé that her tires could blow up at any point because of the Florida heat while I was out of town. Salesmen then said that he wouldn't want his daughter driving with those tires. She has a minimum of 5-7 k miles left on these tires which was confirmed by another mechanic. Stay away. read more

I did not check in here but visited this place two weekends ago (10/17/2015) they advertise "free flat tire fix"; I had run over a screw the night before and wanted to have the screw taken out and have it patched. After waiting two hours they informed me that my tire was NOT repairable and they threw the spare on and handed me multiple overpriced new tire quotes along with a list of "problems" my current tires had. They also stated I had driven on it while flat which was NOT true. I had the tire fixed at my mechanic who is not open on the weekends. My mechanic noted that my tires had 0 problems and that I still had a 6-8 months' worth of tread left on my tires. I would NOT recommend this place as they are the type of mechanics you want to AVOID!! Instead try RPM..best mechanics in town! read more

Like magic a 49.95 coupon for an oil change turns into a total of 66.17 somehow. But they get one star for being so nice about taking money from you. read more

Thanks for the free tire fix when I got a screw in my tire on Saturday! However, your "free" tire fix will end up costing me hundreds of dollars as you destroyed my specialized AMG rim! Awesome:( read more

My car would not start the day before Thanksgiving. I got a jump start and the mechanic said it could be my battery or alternator and to go to a close by repair place. I took it to Goodyear Auto Service Center as they are close and I bought a set of tires from them a few months ago. The man who jumped started my car followed me and told Eddie, the manager, that it was either a dead battery or possibly the alternator. Eddie said they would check it out and let me know. A couple of hours later Eddie called me and said the alternator was bad and gave me a price of $748, which included a simple oil change I'd also asked for. It was the end of the day on Wednesday, the day before the Thanksgiving holiday. I was shocked at the price, so I called my regular mechanic and described what had happened. My mechanic - JJ's Auto - told me he doubted that it was the alternator and if it was he would charge around $540 for it. He recommended I not let Goodyear do the work. I drove my car home from Goodyear with no issues and rented a car for a couple of days. On Friday morning (after Thanksgiving) I took my car (Kia Optima) to Kia Southside. They told me it was the battery which was 4 years old and it needed replacing. Kia told me there was nothing wrong at all with my car's alternator. Kia replaced the battery and my car is now starting and running fine. If Goodyear had just replaced the battery, they would have made money and I would have saved money by not having to rent a car and waste hours waiting at auto service centers. Beware of Goodyear Service Center in Jacksonville Beach. Read the other 1 star reviews. Unless you are just buying tires, go somewhere else. read more

Made an appointment for a Ford Focus for a conventional oil change advertised at $19.95. When I arrived, the Manager tried "upselling" me to an oil change that would total close to $100.00. I insisted on the advertised special and then the scam artist tells me that Florida Law requires the more expensive oil change. This is the third time they have pulled this crap. The first two times they were successful in ripping me off by billing me after the fact, for unnecessary services that I never requested or approved, however this time I stood up to them beforehand. Three strikes and you are out GoodYear. Customers, do yourself a favor and stay away from this place. read more

"Service manager" was rude. Talked down to us the entire time. Went for an oil change special that included fluids and tire rotation. Neither one was done for various reasons. Then the mileage on my car and the sticker didn't even match. Just go elsewhere. read more

Worst experience I have ever experienced with auto service! Please save yourself money and go anywhere else! I went in for back brakes. I was told I needed pads, rotors and calipers. My written estimate was $880. I left and went to Sun Tire on Beach Blvd. Sun Tire replaced front and back pads, serviced the rotors and my total for front and back was $294! I had no idea Good Year employees are paid on commission. Shame on Good Year!! Sun TIre is not commission based. Live and learn. Thank goodness I did not make a $600 mistake! read more

I got an oil change from this location, after they finished they parked my car outside with the driver's side window rolled all the way down. I didn't have time to pick up my car so I paid, picked up the key, and left (not realizing the window was rolled down). I left my car there overnight and didn't receive a call about my rolled down window until it was raining heavily the next day. The inside of my car was soaked. They were sure to tell us, that despite one of their employees leaving the window down, it was not their fault since we picked up the key. They even laughed at us and shrugged their shoulders instead of offering an apology or towels. No accountability. read more