Staff and owner are very kind and courteous. They are very…read moreknowledgeable and they are not trying to rip you off Don't waste your time going to the jewelers building. This is the place to go.

In a word everything! I was told a week to get a watch…read morerepaired and it was almost 3 weeks and my calling them 2 times before it was finally done. It's a small shop that seemed sketchy and I didn't get a good feeling from the start, wish I never went there.

Amazing jewelry and great service.very friendly atmosphere and the owner and the girl that works…read morethere are very nice.also the prices are very reasonable.i highly recommend baubles

Brought two rings to them upon receiving a high recommendation from a close friend. Cost me $450 to…read morehave some gold added to a gemstone ring that is 30 years old and two prongs to be added to my Diamond wedding ring. Picked up my rings on a Friday and less than 24 hours later the stone fell out of my Amethyst ring and there is a giant space in my diamond between the stone and the ring!! Tried several times to contact via telephone and email, they haven't gotten back to me. Disappointed is an understatement! Not a reputable in my opinion after this experience. I have given them 2 stars out of respect for my friend but I will NEVER go back and will spread the word!!

When I lost my mom in 2022, my dad had given me her wedding and engagement rings and a ring we…read moreinfamously have come to know as her "Super Bowl Ring". To explain, when the Patriots won their first Super Bowl in 2002, my dad, being the massive Patriots fan he is, decided to celebrate by buying my mom a clustered diamond ring, thus making it "her very own Super Bowl ring". Growing up, I always loved that ring, but loved even more seeing how happy my mom was every time she wore it. As I got older, Mom would always tell me that if anything were to ever happen to her one day, her rings would be passed on to me. She knew that the cluster style wasn't my favorite, so I promised her that I would take that ring and make it into something else that I would wear forever. Well, I kept my promise. Thanks to the recommendation from one of my and, honestly, my mom's favorite humans to ever exist. My fiancé and I took her Super Bowl ring down to Morgan's Jewelers in Wakefield on Valentine's Day this year and asked to have the diamonds from my mom's ring made into my wedding band, so that in this new chapter of my life, no matter what, she'll always be carried with me. My mom adored James with her whole heart, and I know that she is probably smiling in heaven knowing that my promise was kept and used on something that I'll wear for the rest of my life with the love of it as well. The guys at Morgan's are unbelievable. From the second we walked in, he made us feel comfortable and welcome. They didn't rush us at all while we talked about a design, and then made my band 10 times better than we had dreamed of. We are so grateful for the recommendation and the experience that we had at Morgan's, and would absolutely wholeheartedly recommend they for all your jewelry needs. I wish I could give a million star review because they deserve it

They are very friendly and long time residents of the area. They are a little pricy, but I would…read morerather support a local business than a large chain. We had a ring resized and they did a good job.

This is the 2nd time I've had excellent, quality service from this jeweler. High quality and very…read morereasonable prices. Forget the big jewelers with the high overhead, the cost of which is passed down to the consumer. Highly recommend Simms.

Love Simms! I bought a ring in 1986 and went back there last month to enlarge it a notch, and I'm…read morethrilled to be able to wear it again. They are my go to jewelers.

Count your fingers when you leave this place. They will quote you one thing on the phone, then…read moreapply a different metric when you go in.

Friendly, pleasant and easy to work with. Iv'e sold coins here and bought watches. Love this place…read moretravel an hour to visit them!

Folks, this is not your "Jewelry store in the mall", nor is it a high-pressure commission jewelry…read moregiant. Elyse is a family business, and has been that way for generations. They do business by appointment, so you are the only customer in the store, getting individual attention. They make their products, so everything is individual. They take the time to educate you, so you understand exactly what you buy. They provide an independent appraisal so you know you got what you paid for. And their work is top notch so there is outstanding value, both in what you buy and in the workmanship of their work. They sell gold by weight so a fair price is guaranteed. The best part? You leave there feeling like you made new friends. Thank you Richard and Isabel... you guys rock. I would never go anywhere else.

Making big purchases is nerve-wracking. Making big purchases about things you know little to…read morenothing about is even worse! When my fiancé and I (at the time not yet engaged) decided we wanted to make the next big step in our relationship, the thought of meeting with a jeweler was daunting. Although we knew nothing about diamonds, we *did* know that we wanted to shop together, and we wanted to give our business to somewhere family-owned instead of a big box store. So we committed probably every faux pas known to jewelry-kind and walked into Elyse Jewelers without making any appointment, completely on whim. Richard and Christine were outstanding in every possible way. Not only were we completely clueless (AND had no prior appointment), but we really hadn't done any research or scoped out other jewelry stores. They took the time to sit with us and give us the best Introduction to Diamonds 101 primer we could've asked for. Everything from the grading scale to cost to distribution was highlighted. Richard was open and transparent, and not once did we feel rushed or pressured into making any purchases. Richard was open about how diamonds were priced and where Elyse Jewelers stood in the diamond-buying hierarchy. He took samples out to show us the differences in size and color and emphasized the importance of cut. By the time we were done being thoroughly educated, we were both positive we would be coming back to make our future purchases here (with a proper appointment of course). During our next visit Richard discussed designs and styles. I knew I wanted a particular look, but I was struggling to articulate it -- Richard was able to translate my idea into a custom design that perfectly fit what I had in mind! Each step of the process was really fun and exciting. Being able to see a paper sketch transform into a 3D rendered model and then into a wax replica was admittedly way cooler than my fiancé and I anticipated. Richard was very upfront during each step and reminded us that if we wanted changes or adjustments we shouldn't be afraid to speak up! My fiancé's proposal was wonderful and memorable to me -- at the same time, I think the experience of creating the ring together from start to finish was something really special for both of us. Knowing we had something designed specifically to complement the stone we selected and fit well with my hand goes beyond any expectations I had at the beginning. I felt like we were collaborating with an artisan instead of just another customer. We can't wait to go back and look at wedding bands!

I stopped by Long's to have a watch I purchased appraised for insurance purposes. I did not buy…read morethe watch at Long's and was willing to pay to have the watch appraised. When I asked about the appraisal, the first questions from the Long's representative was "did you buy it here?" When I said no, their entire attitude changed. I was persona non grata. I was nobody. They could have cared less about my business or interacting with me. They told me I could go to the website and schedule an appointment in late January Before I left I asked where their watches were as I thought I'd take a look. The representative pointed towards them. I walked over and there were 2 salespersons there, neither of which asked if they could help me. I just left. Won't go back. I buy 2-3 watches a year but it won't be from Longs. They might want to watch "Pretty Woman"....mistake...huge mistake.

For a store that advertises all over the place that they specialize in pre-owned and estate jewelry…read moreand watches...they just don't seem to turn over the 4 men's watches they've had with nothing for women. If you want a watch battery replaced they will tell you it takes 2 weeks or point you to the guy with a kiosk in the mall (who is fast and cheap and just great!). I'm giving them a 3 because of their recommendation and for all the lovely jewelry I'd like to buy - if only someone would stop chatting with the other staff and take the time to sell it to me.

Jerry is simply a lovely man...he handled two watch bands for me one of which involved getting a…read morenew titanium band connected to a high end Ressence watch and the other a mystery B&M conundrum. He handled both with such decency (as nothing is EVER straightforward!) and resolved them. Lovely craftsmanship on the titanium band as it looks contiguous to the watch itself! It's lovely to meet a business owner who cares and is there for his customers. Highly recommend him and his lovely shop!

Years ago he updated a ring for me and he and his wife were so kind and made my ring spectacular…read more Recently we came in with another ring and Jerry is going to work on this ring. To be continued...

Leo & Lisa are fantastic. They are extremely knowledgeable, highly ethical & very reasonable. I…read moretook 2 of my Cartier watches in for various needs rather than driving to Boston or NYC. They took care of the repairs and also advised me on another vintage item that needed attention. Their inventory of beautiful gems and settings are excellent and great for special gifts. Re-sizing/redesign/refitting of wedding rings is also a special skill. A+ all the way.

Great service. Did exactly what I wanted and listened to my concerns with some suggestions. Highly…read morerecommend.

Bought from here before and it was just okay. Went in today to get a ring cleaned (apparently it's…read morewrong to say polished god forbid). The woman who unsuccessfully tried to help us made it a difficulty and awkward experience. The cleaned the ring after correcting us on the fact it wasn't getting polished. Then I tried to ask a few basic questions about another piece and she kind of refused to give me any specifics about size and price. I tried asking 5 different ways how I could gauge price and clarity of diamonds and she just fumbled around and said someone else might be able to tell us. Almost forgot, I asked her to check the size of a ring and even that wasn't easy. Not sure I trust her measurement. She managed to make a complicated process even more confusing. I won't be back!!!

We bought my engagement ring here 10 years ago and I've been insuring it ever since based on the…read moreappraisal provided by DeScenza. Recently, we decided to upgrade to a larger stone and revisited DeScenza. The color of my diamond was classififed as an E on my original appraisal. When I took the same diamond back to them without bringing the appraisal and asked them to appraise it for trade in value, they classified the color as G. What a joke. We visited a gemologist who actually classified it as an I. Feels like fraud to me. Buyer beware. I would also recommend if you're in the market for a diamond to buy one from a jeweler who will provide you a GIA appraisal so you don't get screwed like I did by DeScenza. Updated to respond to the business's comment below. We had the diamond taken out of the setting at a legitimate gemologist who provides GIA certified appraisals. The stone when taken out of the setting is 100% an I classification in color according to the experts. When we purchased the diamond 10 years ago the appraisal was done with the diamond not in the setting and it was classified as an E in color by DeScenza. The comment from the business is irrelevant regarding they couldn't properly appraise it while still in the setting at the recent visit. I had it taken out of the setting and it is an I rating not an E. This is not a slight variation to go from an E rating to an I. So either they need to hire new appraisers or they are KNOWINGLY upscaling appraisals to charge more money for stones that ARE NOT of the quality they are stating. I'm writing this to warn others and for no other purpose. I just traded in my DeScenza diamond at a legit business that provides GIA certified appraisals and now have the diamond of my dreams. Please do yourself a favor and find a jeweler that will provide you with a GIA certified appraisal so you don't get hoodwinked.