Honest folks charging honest dollars doing quality work. No BS with these folks…read more Same day service and super friendly and knowledgeable.

Very grateful to have this company be as responsive as they were. Brad came out to assess my washer…read moreand dryer unit. He gave me feedback that was helpful in making a decision to invest in repairing them or buying a new unit altogether. Great, honest service.

Ben did a great job with our refrigerator. Diagnosed the problem and made the repair when the part…read morearrived.

Sadly my washer had bit the dust, but the service was great. I will definitely be calling again the…read morenext time I need appliance repair.

Completely honest; didn't waste my time & hard earned money to pretend a positive outcome. Told me…read moreall the reasons why this fridge has seen better days. He has been in the fridge repair business since 1957!!

Ignore the bad reviews this place is legit. Smooth services and not pricey. Will go here again.read more

Have used these guys several times and they are friendly honest folks. Very professional and great…read morecommunication. I will continue to use them as needed and will refer them to family and friends! Highly recommend Tri City Service Repair!

Max and Kyler are absolutely amazing! They initially were hired by my landlord, but have been…read moreavailable for me on multiple occasions thereafter and have not disappointed. I completely trust their judgement and know that they have my best interest at heart and always want to help. Very knowledgeable! They are extremely reliable and always give ample notice before arriving. So grateful and would give them ten stars if I could!

This company is terrible. Do not spend your money here! Very unprofessional. I've been waiting for…read morea technician to arrive since noon. It is now 3 PM, and I was told I will have to reschedule my appointment for next week.....

Service guy came out to fix my oven. Diagnosed and ordered parts. Confirmed with my home warranty…read morecompany. Approved. Universal did not order the parts. Didn't call me. I called a week later to ask when they were coming. Universal lied and said they didn't have an approval. 3-way call confirmed that approval had been given. Owners wife over the phone said it wouldn't be fixed until after Christmas. That is 2 weeks after the tech was here. That's no longer reasonable. When I ask why they screwed up, she got ugly and talked over me on the phone. DO NOT USE THIS COMPANY. THEY DO NOT TRACK PENDING WORK. YOU WILL BR FORGOTTEN. OWNER BLEW ME OFF TOO. JUST A SORRY ABOUT THAT. ETA: Then the owner calls me back to cancel the work. Impressive.

Dawson came out through my home warranty to look at both my washer and dryer, and my dryer needed a…read morenew part. Claim was denied by my home warranty. No big deal, I still need my dryer fixed. I requested a quote from Dawson regarding the part so I can approve purchase and get my dryer repaired. I've contacted them several times, and each time they tell me they will get back to me. So I've been without a working dryer for nearly a month. I'm trying to give them my business and get my appliance repaired, and they are not following through. Edit: after multiple requests for a quote on price of the needed repair item, and being told repeatedly that I will get this information the next day, it is only after I post a review that you tell me you cannot repair my unit, even if I pay for the part myself. I've never heard of a repair company that can't provide a repair.

Andrew was very helpful in fixing the part problem of my Bosch dishwasher . He answered the company…read morephone, made the appointment, showed up on time and was efficient, polite, respectful and solved the problem. He went the extra mile and helped me order an additional accessory . Highly recommend !

I have submitted other negative reviews. I also contacted…read morethe Better Business Bureau about this place. They didn't even respond to the BBB. I would give them a negative stars if it was possible. So I recommend PLEASE DON'T buy anything from 911 Appliance Repair in Copperas Cove, Texas. This is from the BBB Thank you for contacting BBB to assist you in resolving a recent complaint with 911 Appliance Repair Pros. BBB has made several attempts to contact the business regarding the above-referenced complaint. We regret to inform you that we have not received a response from the company despite our repeated attempts to reach the business. The business's failure to make a good faith effort to resolve this complaint is now publicly accessible in their BBB Business Profile. This will be published for three years from the date the complaint was originally filed. If the business has contacted you outside of BBB's resolution process to resolve this issue, please notify us immediately so we may update our records. Once again PLEASE DON'T buy anything from 911 Appliance Repair 1316 Georgetown Road in Copperas Cove, Tx. I include the address incase they like several other business in the area just change their name and continue doing business the same way just under a different name.

From the owner: 911 Appliance is a veteran-owned business with over 15 years of experience in repairing all major…read morehousehold appliances. Their expertise and dedication ensure reliable and efficient service. Their skilled technicians provide affordable solutions, restoring your home's appliances to peak performance and keep your home running smoothly. They are commitment to excellence. Saving you time and money.

Great and prompt service! I could not be more pleased. The repairman came out the day I called and…read moreknew exactly what to do to fix our problem. Very professional and kept us informed as to what time he would arrive. Service like this is hard to find! I highly recommend Alpha Repair Solutions LLC.

Helped fix our fridge. Worked fast and super nice and professional. Would call again if we need…read moreanother appliance looked at.