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    Gough Heating & Air Conditioning Ltd

    3.7 (3 reviews)

    Services - Gough Heating & Air Conditioning Ltd

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    5.0
    (1 review)
    Generator Installation/Repair
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    Carlson Heating And Cooling

    Carlson Heating And Cooling

    4.6
    (16 reviews)

    I called Carlson and they were able to schedule my immediate appointment request. Carlson came…read moreover and after trying to save the air conditioner by replacing a part, the unit was pronounced dead. He called for the replacement cost and I asked for pricing on one size bigger, after we decided we need a larger unit, he order the replacement air conditioner for next day installation. He arrived exactly on-time for the appointment and increased the air conditioner capacity to fit the actual size. The appointment was finished under the estimated time and they were very courteous through the entire experience. While replacing the air coil, Mike showed me the location for the furnace and humidifier filter allowing me to change it myself. After replacing the air conditioner and removing the old one - he made sure that I had the information needed and made sure that if we had any questions to call his office. Great service and great/honest serviceman. I'll not call anyone else for future HVAC matters and wouldn't hesitate to only shop here when it comes time for me to replace other units. Second great round of service - last time was middle of winter and arriving home from out-of-town with no heat, he was wonderful replacing heater during the negative temperatures.

    Mike was just awesome!! I will be calling him again for my cleaning in the spring. His prices are…read morefair. He came over to fix a problem with my furnace. We thought we had fixed it. I needed to call him back and he came back to fix it after his day was over. A part needed to be replaced. He used the service charge towards the price of the part. His work is really quality. Very conscientious. Will be calling him again!!

    Perfect Temp Heating & Cooling

    Perfect Temp Heating & Cooling

    2.6
    (5 reviews)

    First and foremost I want to say I HIGHLY recomend Perfect Temp Heating & Air condition out of…read moreLoves Park Illinois. Every person we delt with was super profectional, which you don't see now a days. From the first visit Branden and Chris answered all my questions and informed me of everything that was to be done, Then came the day for the work, Again both did an excellant job, But I do also want to add the two men that actually did the work Guillermo Huetra and Brandon Jenkins got right to work and never took a break til the job was done and DONE CORRECTLY. Our furnace is hummng like New now. They were all respectful the intire time they were here. I just can't say enough about the intire crew. If you need help with yourfurnace or Air you could not go wrong with calling Perfect Temp !! William & Alice Harris Rockford, Illinois

    I hired this company to replace my furnace after water damage destroyed my previous one. The…read morereplacement cost me over $6,000, and I expected that the underlying issue would either be addressed or, at the very least, explained to me so I could prevent it from happening again. Just two months after the installation, I came home to find water pooled around my new furnace. The company came out and told me the condensate drain was clogged with "gunk" from dirty ducts and charged me for the service call, stating there was nothing they or I could have done to prevent it. What disappointed me most was the owner's response. Rather than acknowledging my concerns about having the exact same water issue only two months after a brand-new installation, he dismissed them and insisted that this was simply unavoidable. I questioned whether the drain line should have been cleaned, inspected, or whether any preventative measures should have been recommended during the installation, especially considering the previous furnace had already been destroyed by water. Instead of having that conversation, I was told I was responsible for another bill. I'm not an HVAC professional, which is why I hired one. If there truly was no way to prevent this, I would have expected that to be explained before or during the installation, along with any recommended maintenance to avoid another overflow. Instead, I was left with another water problem and another invoice only two months later. I'm getting a second opinion from another HVAC company because I want to understand whether this situation was truly unavoidable or whether more could have been done. Regardless of what they find, I was extremely disappointed with the customer service, the lack of accountability, and the unwillingness to stand behind the work in a way that inspired confidence. Based on my experience, I won't be using this company again.

    Gough Heating & Air Conditioning Ltd - hvac - Updated July 2026

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