Review for 6/21. I stopped in not even 10 minutes ago to do laundry. I went to the machine to…read morereload my card, but it took my $5 without acknowledging the bill I inserted. The Mexican lady accused me of not putting any money in and mumbled something under her breath about someone having to look at the camera. Mind you, there are two card reload machines; the second one was not working, either. I've been coming here since I moved to the neighborhood two years ago, and the fact that I was made to feel like a liar by someone who probably is not at all part of our community is troubling. Now I am nervous to put more money in there cos I don't want to be in the same situation again. I need the owner(s) to rectify this situation with me soon.

Owner messaged me pissed, regarding my review. Saying "I guess you can't read" and "good luck…read morefinding a laundromat that meets all of your criteria" and "everyone in the area struggles with hot water" Umm yeah... not true. I live a few blocks away. Not sure why you're so mad I made an honest review. Sorry this made you so upset! Edit: how will you refuse service to me when you don't know who I am? (Not that I'm coming back) I removed the laundry card comment from my review. Not sure why you keep going back to that. My issue is that you don't have hot water. I have screenshots too! Where you admit to that. Let's be real. No one cares that much about yelp. Just run your business, maybe don't be so defensive and stop fighting with customers online! It's not a good look. Have the day you deserve!

Their dry cleaner ruined a Brooks Brothers jacket, holding it for several weeks - made a stain…read moreworse, broke a button, and never put me in touch with a manager/owner despite several requests. They eventually fixed the button and gave it back, but I wasn't even refunded the initial cost of the dry cleaning, let alone compensated for the jacket. Again, several requests were made to speak to someone in charge, no one reached out to me, and they took several weeks to make the problem worse.

Just moved into the area of Astoria, Queens and I DID NOT have anything to wash my clothing with!!…read moreAnd I have work AND I decided to hang out with a friend to catch up... so that left me NO TIME to get what I need in order to wash my clothings...I mean I do have clothing but I need my work pants lol. So I decided to come by ET laundry since it said it's open 24 hours...although when I got there at 10pm...I was confused as the doors were locked but the workers were there. They pointed at the sign that said last wash was at 10pm...so I thought I was screwed!!! But one of the worker came from the back/other door and told me I can come in. I told them I would like to drop off my clothings (and I prayed it wouldn't be expensive). I was told to put my bag on the scale, to weight it. I was also asked if it was my first time with them (which it was) and told me to write my name. SO! with the weighting and all, it came out to 16 dollars! I was told it'll be ready the next day and I asked specifically what time, and was informed after 5pm would be best. Which is totally fine with me as I ended up picking up my stuff on the Monday ... hahaha. When I picked it up, they have folded all my laundry in my laundry bag and it was so compacted compared to when I first brought it in (where I just threw in my dirty clothes). I mentioned it was $16 but I saw somewhere that you should tip and I gladly did as it was only $16 for my load (it's not a huge one maybe two weeks worth, so it wasn't heavy, nor did I have jeans in the bag or anything). I am so happy with the service, that honestly...I'm not in a rush to buy detergent and do my own laundry...though I will...eventually...when I am all settled in my new place. Will come again!

Fastest dryers I think I've ever used. Light fabrics can dry easily in 20-30min. Heavier fabrics…read moremay still only take 40min. Tons of machines, never seems difficult to have a couple available. Coin style is a bit old school, so bring the quarters you keep stashing in that bowl, or some bills for the coin changing machine.

I have a love/hate relationship with this laundromat. They have been "Under New Management" for…read moreover a year now though. Maybe the old place was really bad. Loves: -Clean -Bright, but not too bright. -Close to my Apartment -24 Hour Bodega Across the Street -$1.50 for regular load, $3 for a double load, and they have some Giant Loaders too. Sadly, no freeloaders. -Dryers are $0.25 for 8 min and really work. -Out of order signs let you know which machines will steal your quarters. -Stay in and do your own, or drop it off (if you drop it off, be sure to get a Frequent Washer Card for 20lbs of free drop off laundry after you get 10 punches). -Most of the employees are very nice, but very shy. Hates: - Not enough seating (only 2 small benches) - They often lose one of my socks when I do drop offs. Just one, but never the same one twice. - Video Games and TVs often annoying loud when I am trying to read. But all in all, this is a better laundromat than most. I just wish they would stop losing my socks!

Do NOT go here if you want wash and fold. They don't actually care about the folding part and your…read moreclothes will be wrinkled. I tried the wash and fold service before and had the clothes folded poorly with the same outcome. I figured it might be a one-off the first time. Went again and said the same thing. Both times I refolded the clothes myself to salvage what wrinkled messes I could. I tried to speak to the owners about it on the phone as I don't like to leave reviews without attempting to have a conversation about it to see what can be resolved. The owner said they are too busy to fold well and that I would need to pay for pressing or dry cleaning. She also said no one else has complained and implied it is only me. Now, I'm a guy who is probably about as great at folding as the next guy, but even I could tell these were just quickly rolled/folded together that they probably would have looked the same if just kept in the bar after drying. I'm just so confused by the owner too. She kept bringing up unrelated things like the costs. I have no problem paying extra if needed. She was mentioning other things rather than what I was calling about. I simply paid for the wash and fold service and know clearly understand this place is not the place to go. They are just ok if you need a place to go to do your own laundry like I usually do, but owners (both the husband and wife) have a way of making you feel in their way every time you are there. The last time I was there the guy was yelling at a Spanish speaking woman who didn't speak English and she didn't know what she was doing wrong. They just are not warm or friendly. If you can go someplace else, just do it. There is indeed a line between being unfriendly and rude and I think they are just use to crossing it. I don't know. So confused by this place. I should have read the other reviews beforehand and can see I'm not the only one who's seen the behavior of the two owners.

Absolutely, the best laundromat in the neighborhood. The owners are kind hearted, very attentive…read moreand take care of the clothing if you drop it off for cleaning. Alot of space and the back seating area is great when needing to pass time. Machines by the plenty with fair pricing.

Clean laundromat with lots of machines. The machines take coins so bring cash (1,5,10 for change…read moremachine). There are seats if you want to wait inside and a clean bathroom for customers.

The lady were works there Saturday mornings is incredibly rude and nasty. NEVER greets her…read morecustomers is very surly with everyone. The dryers a lot of times dont work the lady were works there during the week tuesday-friday mornings is cordial and helpfu. I wish i had a different laundry option

excellent cleaning. Always satisfied. Sylvia is excellent. She is professional , knowledgeable,…read morecourteous and friendly. She makes this business right. She is a true asset to this business.

I absolutely love Astoria cleaners they're so sweet and kind and helped me multiple times when I…read morewas in a pinch trying to get a very complicated dress cleaned that I was renting out. They have very fair prices and the best customer service. I wish it didn't take me this long to find them!!! I have gotten multiple dresses cleaned and will be going to get all of my pants hemmed soon. Highly recommend 10/10!!

I have been using the laundry drop-off service here for nearly a year. The price is reasonable and…read moreit saves me from having to waste time sitting in the laundromat. They always do an excellent job with my laundry. It always comes out soft and clean and is folded neatly. The staff is extremely nice. One woman even wrapped my laundry bag in plastic to keep it dry when I went to pick it up during a rainstorm. They charge by the pound, but there is an extra charge for comforters and large blankets. As long as I live in this neighborhood, this place is my go-to.

This is a relatively cheap laundromat to go to but the issue is finding a working dryer. It's a…read more50/50 chance that your clothes will not be dry by the end of the cycle.

Dont bring anything you care about here!! I brought in a…read morevintage fur coat that I had just purchased asking for it to be cleaned and when i came to pick it up the coat was ripped, shrunken 2 sizes and ruined. They originally said they would pay for the coat but when i told them I paid $107 (coat originally cost $2,000) they refused and blamed me cause the coat had no tag instructions. They had my phone number and could have called me with any questions or concerns. But didn't tell me anything until i showed up for pick up. I spent 30 min trying to talk to them but they kept changing their reasoning for not refunding me. not trustworthy or professional. Hate to be that person around the holidays and talk bad on a small business but like...

This post makes me really sad to even do but what's right is right:…read more I dropped off a pair of suede Birkenstocks to be cleaned on March 26th on my way to work. The owner's wife charged me $25; that's fine, they charged me that on my last pair. While on the train, the husband calls me to tell me that it's $40 to clean them ... we went back and forth and I agreed because I do all my dry cleaning there; well I used to. I went to pick them on Holy Thursday before work and noticed the material had been damaged. The husband was there and after some negotiating he said to bring the receipt; clearly I had mentioned that the shoes cost me $165. That very day after work I went to purchase another pair and brought him the receipt. Now in good faith, I went in Good Friday morning to see them. I brought him the new pair so he can see the material as well as the black pair that I owe and I was wearing a purple pair. The husband wasn't there, the wife started yelling that we had agreed on 165$ and the receipt was for $180 ... yes there is tax on them but I would take the $165. She then went on to say the deal was with her husband so to come back. This past Tuesday I passed by again after work with a copy of the receipt of the new pair, dropped it off with the wife and she said her husband would call me when he finished up at the other location; as they have several. Today is Friday .... No phone call nothing. I went back just now to ask where my money was, the wife said " take your shoes, there's nothing wrong with them" I couldn't believe it ... after all this time, now they didn't want to give me anything. I told her I was over it all and I would be going next week to file a claim at small claims court. See you in court Jimmy's Cleaners!