We had a wonderful time at this resort! I loved every single minute we were here!…read more Beautiful grounds and a wonderful place on earth to be. As long as you are behind the gates that is.... Outside of the gates is a whole different story. It's pretty intense out there with the police being fully militarized. They have machine guns mounted to trucks they stand on and ride around just for the presence, there are tons of people wanting to take advantage of dumb Americans at every turn. Watch yourself if you travel alone in Cozumel. It's designed solely to attract tourists. That draws out some colorful personalities in my experience. Traveled with ease from the oh so lovely Cancun International Airport. Interesting spot to say the least. We were warned not to communicate or accept anything from anyone except our driver. We arrive to the hotel really excited, somewhat cautious, and ready to have some fun. We were greeted at the front door and we handled a little paperwork, and then we were taken to our room by a wonderfully helpful chap. He showed us around the room, gave us a quick run down of the grounds, described the amenities, food situation, and some other pleasantries. He talked about the dining situation and gave us a map tour so we're would know how to navigate the grounds. They have a cool locker system in each room. The service folks just leave your anything in the locker and you don't have to interact with them at all. They just let you know it is there. Nice feature. The grounds themselves are absolutely gorgeous! It is so well kept, the attention to every detail goes so far beyond a normal resort. They comb the beach every morning. I kid you not. They seriously rake the entire shoreline before dawn. They also run a tractor to clear the seaweed from the beach. Insane dedication to making your stay great. The restaurant situation is so fucking rad. They have just about any food you might want covered between the what seemed like a dozen restaurants at the resort. I ate and ate and ate and ate.... I ate between meals, I ate between those meal and snack times. We had so much food!! Every dinner was 5-8 courses. I'm positive I could stay right here forever and never leave. Food heaven!! Spa is great too! It's a lovely relaxing oasis of self care. That's another review, but it's great. Don't take my word for it. Go for yourself! Cold plunges are good for the soul! They have shows every night in the theater and there was some sort of event being held every night in the common area. Some were private, others public. They construct stages, eating areas, weddings, happy hours with bands, and even corporate conferences. It's pretty wild the amount to building and tearing things down the do here. We rented a cabana bed one day and at the end of the day the built and transformed the beach into an elaborate engagement spot with candles everywhere, flowers, and a table for two. Very nice touch! All in all a fantastic experience. My only gripe was that the room smelled of mildew and/or too music moisture. C said something about it when we got there but it wasn't that noticeable to me. When I got home and unpacked my suitcase is when it hit me. There were clothes that I did not wear, just sat in the drawers and repacked, they all had to be washed as they smelled terrible after being packed and transported back home. I would come back monthly if possible. Nice place. '26 - 74

Extremely Disappointing Experience at Secrets Maroma Beach…read more We checked into Secrets Maroma Beach on Sunday with very high expectations, especially considering the reputation of the resort and the premium price we paid. Unfortunately, our experience has been extremely disappointing. From the moment we entered our first room, there was a very strong smell of humidity and sewage. We were unable to sleep comfortably, and during the night we could hear what sounded like water leaking above the ceiling. We reported the odor and humidity on Monday morning, but the problem continued. Then, on Tuesday night at approximately 1:35 a.m., a significant amount of water began leaking from the ceiling. We immediately reported it. We were asked whether we wanted to change rooms, which we found surprising considering the condition of the room. At that point, moving us should have been an immediate necessity, not simply an option. We were moved in the middle of the night to another room. After using the toilet, we discovered that there was no running water to flush it. We had to spend the rest of the night with human waste sitting in the toilet and without running water to properly wash our hands. It gave us the impression that this room may not have been ready or should not have been part of the available room inventory. The next morning, we encountered even more problems. Access to the building was difficult, and when we attempted to shower, we discovered that the shower drain was completely clogged. The water would not drain properly, creating another very unpleasant and unhygienic situation. The water flow from the faucets was also not functioning normally. We reported the entire situation to the front desk and were told that we would once again have to move to another room. After dealing with sewage odors, humidity, a major ceiling leak at 1:35 a.m., no running water, an unusable toilet, a clogged shower, and the stress and inconvenience of repeatedly packing and changing rooms during our vacation, the only compensation offered to us was a beach bed. That response was extremely disappointing. We paid considerably more to stay at Secrets Maroma because we expected a higher level of accommodations, maintenance, service, and guest care. When a guest experiences this many serious problems, simply saying "we're sorry" and offering a beach bed does not adequately address the disruption and stress caused. A vacation at a resort of this level should not involve repeatedly changing rooms because of serious maintenance and sanitation issues. Based on our experience and, especially, the way our concerns have been handled, we cannot recommend Secrets Maroma Beach and we do not plan to return. We expected much better from a resort with the reputation and price point of Secrets Maroma Beach

This was my first ever all inclusive resort experience. I can honestly say I feel like my life has…read morebeen changed for the better after this vacation. We ventured here with my partner and his family for his 40th birthday celebration, and the entire week didn't disappoint. First, the staff is incredibly kind and hospitable. Each morning you are greeted with smiles and they always make themselves available or attentive to your needs. I barely could open a door during the entirety of my stay. A major shout out to the entertainment team, specifically Bidi Bidi Bum Bum (her nickname), who kept us relaxed and busy during the week. Bidi is incredible. Next, the overall hotel esthetic is quite nice. It certainly has its own unique design decisions, but the accommodations in your room are amazing. Each suite has its own mini fridge stocked with beer and wine that they will refill each day. Every room has a coffee machine and a large bathroom as well. They have three pools, one of which is indoor and the other is a quiet bool. The main pool has a massive bar where cocktails are poured every day from 9 - 7. Not only that, the five restaurants and the buffet have so much food I think I could not eat for a whole week after the large amounts of steak and seafood I ingested. Overall, the price and experience are definitely worth it. I highly recommend this hotel if you're looking for an adults only, vibrant food and drink experience.

This was remarkable! Unclear how it has been rated this low but I am here to say this was a…read moreworld-class experience. The level of customer service was top notch. As someone that has been to 10+ resort experiences across Mexico, Jamaica, DR, St Marteen and other Caribbean this is up there as one of the best. The price is incredibly reasonable 2 people for 5 days was around $1900 for all inclusive. There was 5+ restaurants, 1 beach restaurants, 1 buffet option on the resort. The Mexican dining restaurant was sensational, the steakhouse was my least favorite. A ton of different bar options around the resort. The liquor options were not bottom shelf, good mid tier options. And direct beach access, the most impressive part was it was seaweed season yet they were pretty clear. The grounds were very pretty and ton nature The room was spacious and the views from the balcony was gorgeous. Be mindful of the nature there are lemurs. They offered shows and night entertainment every night. My favorite was the fireshow and karaoke bar which is open most night. There were various pool options. There was a quiet pool option and a large more lively pool with a swim up bar. It was good vibes and entertainment. BEWARE of the time-share pitch. They will sell you on spending your morning doing this. We got out of it. Its a bit annoying.

Every single thing out this resort is absolutely amazing. The whole place was super clean and the…read morefood was great!!! Especially the buffet, the staff were super patient and friendly. I didn't feel sick a tiny bit not once. This resort is amazing!!

By far the best resort I have ever been to! It's like six resorts in one. So many great food…read moreoptions including hibachi and Italian. A coffee shop open any hour you need it. And gelato!!!! The Lobby Bar was fun and bartenders were great. Entertainment was fun although short. Our room was comfy and perfect size. Bed was probably the most comfortable I've ever slept on in a hotel Highly recommend this resort!!

I just got from a 6 day stay at Paraiso Lindo, along with another family. Together we had two 4…read moreyear olds and an 11 month old. I must say - we had a fantastic time. The pools are great and the lazy river was a ton of fun for the kids. There are so many options of things to do both inside and outside of the resort. One of my favorite things is that activities just kept coming to us! There's water Zumba and a water fitness class. There's a fun competitive sport in the pool every single day. They set up a really cool obstacle course in the pool for kids. We had a dance party, a foam party, and most importantly for the adults - a swim up bar with bar tenders that made excellent margaritas, daquiris, pina coladas and caipirihnas. The staff here were super friendly and that goes for every part of the hotel. The service at the restaurants. the towel person, the entertainment. Everyone was friendly and attentive to our kids and to the adults in our party. The only negative I would say is the food. But honestly, Ive never had good food at an all inclusive resort so thats just something that is par for the course. There's a grill where you can request freshly grilled meats and fish, and if you stick to that, you'll be good. Otherwise, it was all subpar food. I didnt take a star away because I dont expect food to be good at a resort, and this is based on my experience. how relaxing it felt, how much fun the kids had. the cleanliness of the beach and pool and resort in general. the fun and entertainment, and of course, the well made and delicious drinks. A 5 star experience all around. We will definitely be back!

I am writing to express my disappointment with the customer service I received from IHG regarding…read moremy reservation. My concern is not with the hotel itself, but with how IHG and Iberostar handled my request. I contacted IHG and Iberostar in good faith to resolve a pricing issue and was hoping for reasonable customer service. Instead, I was met with inflexible policies and no willingness to work toward a fair solution. I expected IHG to value customer loyalty and make a genuine effort to resolve the situation. I am simply requesting one of two reasonable resolutions: * Honor the rate that was available so I can keep my reservation, or * Allow me to cancel my reservation without penalty so I can rebook at the lower available rate. Neither option is unreasonable, yet I was told neither could be accommodated. This experience has left me frustrated and disappointed with IHG's commitment to customer satisfaction. I hope IHG reviews this matter and empowers its customer service team to resolve situations like this fairly. I would appreciate a response from someone with the authority to honor the lower rate or waive the cancellation penalty so I can rebook. Doing so would restore my confidence in IHG and demonstrate that the company stands behind its commitment to customer service.

The Grand Mayan needs a refresh. The property is located in Vidanta Resort. It looks as if it…read morehasn't been updated since it was built. The furniture is outdated, the plunge pool doesn't hold water. The kitchen was not equipped with basic items. There was one knife for cutting large items, no steak knives, no cutting board, no tupperware or containers for storage. The transportation around the property is clunky, Disneyland type trams. Give yourself an extra 25 minutes to go anywhere. Some of the resturants are ok, however Salum is your best option. It's appears to be the newest. If going to Vidanta, stay in the Vidanta proprty.

The Grand Mayan is located at the Vidanta Resort in Riviera Maya (south of Cancun). This is one of…read moremany 'hotels' on the resort. Our room was spacious and even had a small pool plunge on our deck. We ordered room service a lot which was convenient in between meals. The resort is huge. Lots of walking. The staff were so so nice and accommodating. Super clean and so many wild animals and plants call it home, I can see why! The Coatis are the cutest and the iguana / lizards are huge and just hang out by the pool sunbathing. They had a water park on site, a huge PGA golf course, and also cirque's de soleil - "Joya" - the only one on the east coast of Mexico. The show was outstanding and highly recommended doing the dinner before the show! There are shuttles from place to place, but there is still a lot of walking. My favorite was the flamingos, and crocodile tour! The easiest way to navigate around is the Vidanta app. It was fun checking everyday to see the daily activities and where to eat (I also planned ahead before the trip). They had a lot of evening festivities and loved getting dressed up and having all the local food. All the pools have a bar which was so convenient. The main pool was near the beach and easy access to the water! They have a grocery mart with the best crepes, along with a gift shop and some snacks and food and alcohol. We went during Halloween week and they had everything set up for Halloween and also Dia De Los Muertos (Day of the Dead). It was gorgeous with the decorations. This resort is for time-share holders only! They had a lot of security to get in and out which made us feel safe that no one was wondering around. Your room key is a wristband which was good because we never lost our room key! Really have to give it up for the staff. Everyone was awesome & great!! Made a great memorable trip!!

This all-inclusive adults-only resort is top-notch. We did book during hurricane season, so the…read morecost was cheaper than average peak summer prices. However, despite the cloudiness here and there, we had sunny days! The light rain was during our sleep time and truly brought a great breeze to the evenings and mornings! The service, food, and activities were planned for relaxation, good health, and fun! The staff were very sweet and accommodating; all are Spanish and English speakers, so there is no language barrier. The staff learn your name, are always friendly, and continuously check on you for whatever your in need of. It doesn't matter if your lounging by the bar or jist passing them by along a walk way. The food was phenomenal. Apart from the average buffet, they had an assortment of restaurants and food that would meet anyone's needs. They are careful to ask about allergens at every host and server experience. The activities included exercises, fun, and entertainment ranging from fire shows and singing to dance performances. The rooms were beautiful and spacious! They have a collection of wildlife who live on property and leta just say adds a special charms as you walk along the way. Oh don't let me forget there is a continuous spa music playing throughout the resort too. You are meant to relax and they've figured out just how to do it. I am excited to rebook and return. If you have yet to book a trip to Cancun or an all-inclusive adults-only experience, this is your sign to book it at the Valentin Imperial Maya!

My wife and I travel a lot, and I must say this place is definitely at the top of our list. She's a…read moretravel agent, and I travel around with her, trying the resorts so she can recommend them to her customers. From the time we got here, with the ease of the check-in, to the rooms, the food, the amenities, and just the overall service, this place is run like a well-oiled machine! This is an older resort that still has the older Mexican Hacienda feel, with all of the modern upgrades and additions. You can tell they've put a lot of work into keeping this resort as authentic as possible. There was clearly a lot of thought put into every change and upgrade that was made to this resort. Our room was a corner suite at the end of the resort overlooking the ocean, the Dunas Suites. We thoroughly enjoyed getting up every morning to watch the sunrise, drink our coffee, and start the day! We had our own private pool, which was great to come back to and just soak and talk at the end of each day. The room and accommodations were absolutely top-notch! The food was absolutely amazing! We typically don't do the buffet, but we tried it, and it was the nicest buffet we have ever been to. We tried a variety of the different restaurants, and they were all absolutely amazing! For anyone that is a foodie, this is probably the best food I've ever had at an all-inclusive resort. They have three pools here: the Silver, which is a smaller pool in more of a natural setting; the Golden Pool, which has a lazy river and goes from Building 6 to 8; and then the main pool, which is one of the largest pools we've ever seen at a resort. It's HUGE! What I liked about it is they had two different bars there, and they have rafts available, which is super convenient as we usually bring our own. And yes, they have a lot of high-end booze and make some really good drinks at the pool bars! Each night after dinner, we would end up at the Plaza España! On our way, we would stop and get a churro at the churro cart, which I highly recommend, and then we would finish with a few drinks from the La Plaza Bar and live entertainment, which was usually a DJ or a live band! The later it got, the livelier it became, as the dance floor was a pretty hot attraction! A must-stop is Café Sisal, which offers hot and cold coffee drinks, fruit drinks, a variety of different sandwiches and pastries, and of course, their ice cream! This is a big resort, and if you are staying toward the oceanside, I would strongly recommend utilizing the golf cart services. We would at certain times, but a lot of the time we found a shortcut by the big pool that cut the walk in half. They have so much to offer, with a variety of different daily activities. Overall, this place is absolutely amazing, and I would strongly recommend it to anyone looking for an all-inclusive resort in Riviera Maya.

Big and spacious hotel. Everything that you need is on site. The staff is extremely friendly and…read morewilling to accommodate all of your needs. Special shout out to Citali, Laura, and Yazmin for all that they did to make our stay special. They constantly checked with us to make sure everything was perfect. Buffet food was good. Better than many I've had. Beloved and The Grill had very good food. The Gold member room was nice and updated. Just minor overlooked details here and there. The spa was great. The staff there are very nice. The facilties are clean and functional. Just beware of the coatis everywhere. Don't leave your food unguarded outside or you won't have any. The beach is nice. Wide with trees and soft sand. The perfect place to relax.

We had our wedding at this amazing resort and I couldn't be more happy with how everything turned…read moreout. From the moment we walked in to check in, to the moment we checked out, the staff was fantastic. They are the nicest and most accommodating staff ever and that's what drew us to the resort in the first place. I'm also so impressed with how clean everything was. This resort is unique in the sense that there was also wildlife living on the property and despite the number of Coati, raccoons, boars, and other animals, the resort was nearly spotless! The restaurants were also clean and had really delicious food. Big shout out to Karen Baez, Erika Varela, and Alejandra Arceo for helping us finalize the details of our wedding. All three ladies were so great to work with and so accommodating with everything. They were all very communicative, thorough, and helpful to make the planning so easy. There was no pressure or stress at all, even in the day of the wedding. Overall, I would recommend anyone to work with the Hotel Catalonia staff for a wedding or even just to stay for leisure. All the guests for the wedding were so happy with the stay at the resort and cannot wait to come back. I'm grateful for the staff to make this the most unforgettable experience. This truly was a dream wedding!

While I had reserved a king bed for the week, getting 2 doubles and just pushing them together must…read morebe something people do regularly because the maids made up the bed for us that way every night after we did it. Room itself was very nice but when staying at a Time Share and not having a kitchenette at least was disappointing. Shower pressure gets 2 out of 10, while there is a soaker tub that looks like it's meant for 2, it's really not. Also, the AC worked at night but I think they turn it off during the day. The biggest let down was exchanging for Mexican $ while there. My experience was bad enough. If your money from other countries isn't PRISTINE, they will not exchange it. I had one $20 with a piece missing smaller than 1/2 a grain of rice and they wouldn't take it. I also had 5 or 6 bills that had a minuscule out of ink on the edge of a bill and it wasn't until the manager could sense my frustration that he stepped in and did exchange those bills for me. Do look up exchange rates before coming to Mexico, I saw the rates anywhere from $15-20 Mexican to American. The airport was the lowest and some retail shops were the best. THE ABSOLUTELY UNACCEPTABLE exchange came when my SO tried to get pesos for $400 American. He his $200 under his keyboard and then came back to her and said "here's your $3200 for your $200." She had handed him 4 $100 bills and tried to give her change for just 2 it wasn't until she called him on it and lifted up his keyboard that he said "oh, not sure how that happened". We filed a report with management and left it at that. They may have sent a fruit bowl and chocolate strawberries to apologize but that was not sufficient seeing that Management never even apologized to us. That's all we wanted. They have central parking and a team service here because it's 5 hotels in one resort. Advantages and disadvantages to both but the tram drivers and bellmen were the stars of the shows here. My SO broke her ankle halfway thru our trip and they lent us a wheelchair and they have a special tram to haul them around. The VALET service sucked! While being told to call ahead so they were there when the tram brought is good in theory, we still waited upwards of 30 minutes longer than they said it would take. Not once was our car ready when they said it would be. Also, having the car just sit in the hot sun when not in use makes it very uncomfortable during the summer when you get in. If you're going to the beach club you can't bring food or drink and their prices are very steep. Pro level cheat is to bring a Hydroflask filled with whatever adult beverage you want for the day and just get your water from them. Also, if you want a Cabana at the club and aren't Platinum, go to the reservation booth there at 11am and let them know you'd like to wait for an unclaimed Cabana at noon. Also, the sand on the beach is nice and you can lay there but the shore at the waters edge in all rocks for quite a way and makes it very difficult to enjoy the ocean waters. Overall, this place has some great qualities but I think coming here for just a meal will be the way to go when I come back at Christmas time.

This place was well worth the trip there is 4 different resorts inside. They offer great food and…read moremy favorite night was the Mexican show night that they had. Let me just say there food was really good but completely different from what I am used to in southern California and Tijuana. The place itself is just magical swimming in the clear coral blue waters is just something amazing.

My first-time experience staying at the all-inclusive Iberostar Cancun was absolutely amazing! We…read morewent during the off-season when the sargassum was high, so we couldn't enjoy the beach, but the huge pools and incredible scenery more than made up for it. The highlight of our stay was the staff's attention to detail. I was recently diagnosed with Celiac disease, along with an egg allergy, lactose intolerance, and minor intolerances (turkey, kiwi, banana). They are incredibly aware of cross-contamination for an all-inclusive. A chef safely prepared my meals from scratch in a dedicated kitchen to keep me safe. I requested breakfast a day in advance, and they offered safe, delicious suggestions. I highly recommend this resort to anyone with Celiac or food allergies--they take your well-being seriously and truly make you feel seen and heard. The food and overall vibes were fantastic. The daily buffet had a different theme every night (Asian, Italian, Seafood, etc.), so we never ate the same thing twice. Breakfast was excellent, especially the huge platters of tropical fruit. We also loved the specialty restaurants (Italian, Hibachi, Brazilian meats). When they found out it was my birthday, they went above and beyond with a surprise bottle of champagne and chocolate-covered strawberries! The property itself is massive and gorgeous with multiple themed hotels; we even toured and ate at two. There are tons of photo ops, an amazing spa, and a central mini-outlet area for souvenirs. They even have a sweet shop with crepes, ice cream, and cookies fully included in the package! Customer service was phenomenal across the board--from the front desk to the cleaning crew, waiters, and chefs. Words cannot fully describe how great my stay was. I am already planning to come back for my birthday next year (during the right beach season next time!). I can't wait! ¡Mi primera experiencia hospedándome en el resort con todo incluido Iberostar Cancún fue absolutamente increíble! Fuimos durante la temporada baja cuando el sargazo estaba alto, así que no pudimos disfrutar de la playa, pero las enormes piscinas y los increíbles paisajes lo compensaron con creces. Lo mejor de nuestra estadía fue la atención al detalle del personal. Recientemente me diagnosticaron enfermedad celíaca, junto con alergia al huevo, intolerancia a la lactosa y otras intolerancias menores (pavo, kiwi, plátano). Son increíblemente conscientes de la contaminación cruzada para ser un todo incluido. Un chef preparaba mis comidas desde cero de forma segura en una cocina dedicada. Pedía el desayuno con un día de anticipación y me daban excelentes opciones. Recomiendo encarecidamente este lugar a cualquier persona con celiaquía o alergias: se toman muy en serio tu bienestar y realmente te hacen sentir escuchado. La comida y el ambiente en general fueron fantásticos. El buffet diario tenía un tema diferente cada noche (asiática, italiana, mariscos, etc.), así que nunca comimos lo mismo dos veces. El desayuno fue excelente, especialmente las bandejas de frutas tropicales. Nos encantaron los restaurantes de especialidades (italiana, hibachi, carnes brasileñas). Cuando se enteraron de que era mi cumpleaños, me sorprendieron con una botella de champán y fresas cubiertas de chocolate. ¡Un detalle muy especial! La propiedad en sí es enorme y hermosa, con varios hoteles temáticos; incluso visitamos y comimos en dos. Hay muchísimas oportunidades para tomar fotos, un spa increíble, y un área de mini tiendas para recuerdos. ¡Incluso tienen una tienda de dulces con crepas, helados y galletas totalmente incluida en el paquete! El servicio al cliente fue fenomenal en todos los aspectos: recepción, conserje, limpieza, meseros y chefs. Las palabras no describen lo maravillosa que fue mi estadía. Ya estoy planeando regresar para mi cumpleaños el próximo año (¡esta vez asegurándome de reservar en la temporada de playa correcta!). ¡No puedo esperar!

It was a short stay of 3 days. The employees were great and they were always very helpful in terms…read moreof providing information and super friendly. The activities were decent and the bedrooms were nice. Some things that my family didn't like about was the food. It didn't seem fresh and it was worrisome to eat as raw fish or milk or yogurt wasn't cold. We were also very excited with the selection of restaurants but all the food wasn't good and the wait for food was too long especially in the 90 degree heat with no air con. As well, we got coax into attending a 90 mins tour from Iberostar which was fine and willing to a point until the tour got very hostile from the tour guide who was quite rude. They were quite unclear of what was intended in the tour and when the 90 mins begun as it took way over 90 mins which was a waste of our vacation time. They will take you to breakfast and make a sales pitch but the hour it takes for that doesn't count towards the 90 mins. I think that was the worst part of this experience for us as we felt like we would have been verbally attacked by this tour guide and we didn't feel comfortable to stay. We consistently asked him to let us leave but he wouldn't. They didn't take a no from us and it seemed like they were trying to force us to say yes to whatever they were selling.

12/25/23 - 1/1/24…read more This was my first time staying at an all-inclusive resort and it did not disappoint. My fiancé and I met up with his family at Iberostar Waves Paraiso on Christmas day of 2023. The service is impeccable, it is very clean no matter where you look. The fragrance they use to scent the lobbies and hallways really put you in a relaxing mode. The pools are large, clean and clear of debris. The beach is also clean and so relaxing to watch either the sunset or the sunrise. The property has many restaurants with different cuisines, a shopping area, a pristine gym (you have to pay extra to rent equipment though like tennis and pickleball rackets; and pay extra for certain classes), and there are other resort buildings that you can access as well. The staff are very friendly, polite and will ensure you get the best service possible. They have a huge buffet and room service is available 24 hours a day. There are activities planned all day and during the night as well. Thank you for the hospitality Iberostar!

The breakfast buffet was amazing. I had two, tasty, orange yolked eggs cooked to order. I also ate…read morea hotdog on the beach accompanied by perfect fries. All of this was included with my day pass while on the island during a Carnival Cruise. Unfortunately, it was difficult to find bottles of water- which I expected to happily overpay for. You see, I'm a five star girl and the cranberry juice and ice are just different than I'm used to-not bad- just different. What I mean: The juices aren't Ocean Spray, the coke isn't Coca Cola Classic. It happens. The vodka was Sky or Smirnoff and I couldn't choke it down. I suggest Fire Ball shots and call it a day. There were many fish in the water, a swim up pool bar, and fresh towels if you show your ID. There are bottles of water at the lobby store. Most of the hotel is outdoors like many Iberostar hotels around the world so the lobby store A/C is a nice reprieve.