Knowledgeable staff. Excellent service. I don't want any more of my appliances to give me trouble…read morelol but when they do I will be a repeat customer.

Mr Staten is always a delight to talk with. He is a fair and honest salesman. My parents did…read morebusiness with him and I have continued the tradition. I highly recommend him. He is honest and gives the best prices possible whether buying or selling appliances.

This company is not responsible for their job. Horrible customer service…read more Tech named Mike came to fix our fridge and said if anything happens we can just call him back. I called so many times requesting a call back from him. He ignored and after 4 days he called back and yelled at me that he was busy. He told me that he has no records nor remember my fridge models and that he has many jobs to do... very irresponsible guy. Charged $85 for service call and got nothing done for us. It just happened to us today. Just to let everyone know so you can make a right choice and the right service.

First time here, from a recommendation of a friend that lives in Garland. We needed to pick up a…read morenewer refrigerator to put into a condo. The selection is not extensive but VERY reasonable prices and the one we selected was a great buy. What makes this place worth 5 stars is the family that run the business. They are so genuine and accomodating. We got the refrigerator delivered the same day & on a weekend too. Would highly recommend!

I paid a visit to the store on Monday. I was in need of…read morereplacing two appliances. An electric stove and over the range microwave. Sorry. I failed to say while on fb on Sunday I saw an ad . I sent a message inquiring if they could send pictures of their electric rangers they have for sale with pricing, warranty on the two items I needed. I received a prompt reply. I honestly thought I wouldn't get a reply until Monday. The only questions not answered when asked is if they offered delivery and if they do what was that cost. The second question I asked was if they offer haul away ? if so the cost of that. A young lady assisted me in the store. I didn't ask for her name until I had paid for my appliances. One of my receipts was signed by her but her signature for me was illegible. When she said her name it was pretty. I repeated it but failed to ask for the spelling (rats). I am going to say its Eliana she was helpful and knowledgeable to answer any questions I had . I received a business card for the store if I had questions after leaving the store. She asked when I would like to like to have delivery. I responded for tomorrow between 11am-1pm if the Lord spares. They offer same day delivery but I opted for next day . I recommend this small family owned business for your appliance needs. The store was three blocks from the first home I purchased in 2012. Tuesday is here and I am getting excited about the delivery which should take place between 11am-1pm. Jose the delivery driver called my mobile at 11:50am . I answered he advised he should be arriving in approximately 30 minutes. Jose arrived safely 13 minutes passed his estimated time. I was informed by Eliza the day before when I was in the store that the delivery driver speaks broken English when I asked. While Jose was getting my non working Frigidaire stove ready to be removed out of my kitchen another man entered my home. Jose said the man's name which I do not remember. He had a wide smile. I asked him if he spoke English he replied espanol. Jose & I had difficulty eventually. Thank goodness he had a translator app on his phone. The question he asked me was if my old range was to be placed in my garage or taken away. I replied take it away which they did. They brought in the new stove that was wrapped in plastic. It was placed in the same spot that my Frigidaire was removed from . They gathered the plastic wrap and took with them . Jose said good bye as he and his partner were returning to their work truck . I stopped them in their tracks . I asked what about the over the range microwave. Jose said they were not obligated to install the microwave. I told him to call Eliza at the store then I spoke with her. These two men were only responsible for delivering the range with installation. Eliza now had the task of finding someone to come to my home to install the over the range microwave. She called me back and the delivery arrangements were made . That is scheduled if nothing happens to take place on Saturday between 12pm-1pm and that is the end of my story. P.S. I wasn't aware until the stove was delivered its an induction stove . I have to purchase cookware exclusively used on an induction stove

Went in store on a Sunday, spoke with a nice young lady that was very helpful. Purchased a Fridge…read morethat ended up looking great in kitchen. Did have a few hiccups with delivery but they where very attentive & we were able to resolve issue in a reasonably amount of time. Prices were also reasonable.

Bought a refrigerator from Made this weekend. Good experience, great price and they delivered next…read moreday. They setup everything and cleaned up. Looks good and performs as expected I'll be back for my next appliance.

Bought a refrigerator from Made Appliance Outlet Store. Sales person Joseph was very knowledgeable…read moreand patient as I went back a couple of times trying to decide on which one. Found one that fit everything I was looking for and at a reasonable price. Delivery was seamless and very professional. Couldn't figure out some of the features and they sent out a technician to ensure everything was working. All the staff from manager, sales person, delivery, and technician were very courteous and helpful. Great experience. Love my new fridge!

I went in there thinking it was Sears. No big deal, still a great place to buy!! My sales person…read moreRuby was no nonsense showed me what I was looking for and made it all happened. Price for fridge and matching washer and dryer $3k and not cheaply made! Now, here's where it gets very interesting they called me that night apparently their truck was involved in an accident so they offered a refund of my delivery fee. Aziz the manager gave me information to a third-party source that can do the delivery and installation. To be honest I was worried. But in the end Lewis and his girlfriend, did not get her name. Probably were the most amazing people I have ever met who took my refrigerator apart to get it into the door put it back together, perfectly! This couple should have their own fleet of trucks! All I can say is great job from everybody I am a very satisfied customer and will continue to tell everyone I know about the great service that I received! Oh, did I forget to mention they made the delivery after hours and probably didn't make it home till midnight. But I have a refrigerator and a washer and dryer and I can't be more thankful.

I ordered furniture expecting same day delivery, and not until after I paid was told I would not be…read moreable to get my furniture for 3:days , when the day came after taking off work and missing money, I was delivered the wrong furniture set!!! The manager was more concerned about the weather, than my inconvenience of losing hours and receiving the wrong furniture!!! I will not recommend this place to no one !!!

The service was great. They had what I was looking for in their selection. And also had the same…read moreValue as the big store chain. They even accepted my old freezer.

Stopped in to look at "scratch & dent" appliances for our country home. Didn't find a scratched…read moreunit we wanted, but found them to be very helpful anyway. We ended up buying new, and paid slightly less than we had been quoted at Best Buy - but unlike Best Buy - N TX actually had all of the appliances available. Highly recommend these nice folks!

I have purchased several appliances from them over a few years and they never disappoint with…read moreexcellent customer service. They go above and beyond making sure you are satisfied with each purchase. Kelly Snead

We came here from Shreveport Louisiana, this was the 3rd place we tried. The other places did not…read morehave the things they advertised. We got what we needed and were looking for, here. The young man helping us was very knowledgeable and very patient. The price were also as cheap as advertised. I highly recommend looking here for your appliance needs. The store sells open box and refurbished items with a 30 day warranty, so the prices are very reasonable.

Truthful and honest. Gave me great recommendations and I would highly recommend. Great serviceread more

I reached out on a Sunday and got an immediate response they could come out Monday 9-11am for a…read morebroken dishwasher. I had very quick service and they fixed the problem in 10 minutes or less. They were very professional, friendly and knowledgeable. I will definitely use Snap appliance repair again.