Absolutely love Clarity Eye Care! The staff is AMAZING--so friendly, professional, and welcoming…read more They are always prompt and on time, and I really appreciate how clean they keep all of the equipment. I love coming here for both myself and my husband. The entire team is wonderful, and we always have such a great experience. Highly recommend Clarity Eye Care!

The entire process to get new glasses was the smoothest process I ever experienced! Everything was…read moreextremely efficient and the selection of frames is literally one of the best I've ever seen. The have so many frames to choose from and they truly help you pick frames that's best matches your fave, your style, etc. the have options that can be a bit pricy but they also have budget friendly frames as well, who know maybe some people's insurance would even cover it all but even if you have insurance that's not really helpful financially the ladies sure work with you so that you go home feeling good and looking good. The turn around time to pick up your new frames was approximately just shy of 2 weeks. Nonetheless, I felt comfortable, I felt heard, I felt cared for. I'm happy I choose them to do my yearly exam with. 10/10

Dr Bomse's office staff, assistants and equipment are first rate. She does a thorough exam and…read moreexplains everyhing clearly. I have only seen Dr Bomse twice and I look forward to yearly exams.

What an amazing experience! I took my 13 year old to Dr. Bomse's after an unsatisfactory trip to…read moreAmerica's Best. The moment I walked into their doors, the vibe was completely different. The individuals working here are super friendly and welcoming. My son easily understood what was being asked of him and he felt comfortable explaining what his issues were. I felt confident knowing that his prescription was accurate and appropriate.

I made a new patient appointment to have a stye treated, and I was scheduled with Dr. Le. This was…read moremy first experience with a stye, never having one before. Well, Dr. Le was rude, condescending, arrogant and insulting. She repeated herself over and over and spoke to me like I was a child she was 100% annoyed with. Dr. Le was rude, condescending, arrogant and insulting. See how I repeated that Dr. Le? I regret going to them in a time of need and will never return. She gave me the prescriptions I needed, but that is her ethical duty. Her bedside manner is horrible. For all of your eye care needs, go elsewhere. Oh, and I browsed the frames while I waited to be seen - wow, the markups were insane. One more time just for Dr. Le...Dr. Le was rude, condescending, arrogant and insulting.

Their lab lost my prescription and they kept me waiting over a month without any follow up. They…read morerefunded my $$ without a hassle.

I have no problem with the doctors. But the office staff is not up to par…read more My first problem when I was there last time and I made an appointment for an upcoming next visit they scheduled me with the wrong doctor. Then called and left a message and gave me another date and time ,I called back to confirm and left a message no one ever called me back . Fast-forward to today's appointment I get a call this morning that they need to reschedule my appointment due to scheduling conflicts. Stated they called me last week which they did not ,no messages or nothing. And I was sent a message yesterday confirming today's appointment and what I should expect. Very disappointed and maybe more training is needed!

Everything! My Ophthalmologist, Dr. Ismail Shalaby is the very best, as is his excellent staff.read more

As someone with a few variations upon the theme of medical-phobia, my visit with Dr. Zuckerbrod and…read morehis staff at Ideal Family Eye Care was exceptionally rewarding and precious to me, from intake to technician services to the doctor himself to the optician.  The intake was the equivalent of "welcome home."  Shira the technician was amazing in her customer-empathy, perfectly balancing professionalism with sensitivity.  Dr. Zuckerbrod explained the condition of my eyes to precisely the depth I requested so that I would be informed but not nervous.  The first-class non-invasive technology marks wonderful progress from my experiences in other places in earlier times.  Finally, Ron the super-friendly optician really showed his experience in customer service (i.e. inform, explain, but refrain from pushing product) he gained from his prior experiences in ownership.  Overall, I clearly found myself among the right people at the right time at the right place, and it's great that both my wife and I now have had the wonderful experience of relating with the Ideal team.

Both Ron Eisenstein, the Optometrist, and the person who greeted me at the desk were some of the…read moremost warm and helpful people I've encountered in any appointment I've had. They guided me through the entire process of getting my eyes tested, checked, and made sure I was completely in the loop and understanding what was happening. The process of picking out the glasses frames kept up with the unbelievable service provided here, and Ron Eisenstein most definitely knows his glasses! He knew the top 2 I would pick even before I suggested any myself. Incredible. I would definitely come back here for more.

I Tommy griffin made a mistake I jump the gun on this company as it turned out theses people got in…read moretouch with me ASAP and ask me to come in and get the help I needed!! That good customer service no one have ever did anything like this before. I tip my hat to you the owner and its employees great job !!!!!! And I'll come back to you if you will have me back? Just let me know when I can come. This for the lady that called me thank you for your help. I appreciate your company. Tommy m griffin . Thank you very much again.

They worked with my schedule and helped me get what I needed. The staff is so warm and kind. They…read moretake great care of you. I'll definitely be coming back!!!

I have been a patient at Opti-Care for many years. Dr. Davis and his staff are always helpful and…read morefriendly. it's easy to get an appointment and they stay on schedule.

My eye exam was like an optometry class specifically for me. My questions answered by using…read moreanalogies only an experienced optometrist could provide. Dr Davis took the time to explain the anatomy of the eye and reassured any concerns that I had in a comfortable, most professional way. I am grateful for the care, his staff was efficient. Jonathan gets a big thank you as well for assisting me with my eyeglass choice.

Yearly exam time here. I must admit that since the passing of my previous eye doctor, the care…read moreregarding the front desk staff has gone down a bit. They seem a bit cold and standoffish. The service is okay, it's just the little things I tend to notice. The staff in the back that takes care of the initial vision assessments were okay. Dr.Etter, the new physician, is ok as well. Maybe being so used to an eye doctor who provided my vision care for over 30 years and is now gone is a difficult void for another doctor to fill for me at this time. All in all, I will continue to come here until a time I feel that I may need to move on to another provider.

I came in for an emergency appt after being in an accident and stated I wasn't at fault. In the…read moremiddle of my appt, a lady named Cindy from billing came in the back and wanted $200 and told me to pay it now, and request reimbursement from my insurance, this is AFTER I'm in the back being seen, provided insurance and claim numbers. I paid $200 out of pocket because they refused my insurance. And the dr wanted a follow up visit in a week. I contacted the front desk, got an appt for tomorrow, and asked what the expectation was and front desk told me $130 for follow up visits. I asked to speak with billing, reached the same Cindy, and from the very start of the call, she was interrupting me, yelling over me, extremely rude after I just wanted clarity on what the out of pocket expense is. I requested a supervisor, she claims she is the supervisor. And I said the way she speaks to people is inappropriate. She claimed I never provided insurance information. I gave the info to her in writing the day of. She had everything and I was forced to pay anyway. At this point, i asked her if she had any proof in writing she informed me she would bill my insurance, and she said no. Obviously not, because I paid. I asked to cancel the appt. She refused to cancel my appointment and decided to be petty and ask me for an email in writing stating I want the appointment canceled. I asked her why she needs an email and her response was "you asked me for something in writing so I'm asking you." That is the rudest associate I have ever encountered in my entire life, and I will never recommend this facility. You don't know how to speak to people and you shouldn't be working in billing.