I was shopping around for a new car. I decided on a 2026 CX5. The salesmen were very helpful,…read morefriendly and happy that I was finding my new car. The problem, which I regret, is that I was not thrilled with the color. It was ok. But wasn't dazzled. They did not rush me, in fact, I would have gone forward with the sale, but Camryn said I should think about it and make sure. I should have stayed with him. I ended up by sheer coincidence, at Mcgee Mazda where they had the color I wanted and purchased a car from them. They get NEGATIVE 10 stars. (won't go into details here unless someone asks) I let Autex know that I purchased the car, I felt guilty because they were so nice. I got a text back saying they were sorry they couldn't source out the car I wanted but if I ever needed anything let them know. I was unsure if my being upset with Mcgee was valid, (I was very angry) so I still contacted Autex and asked questions. They were thoughtful and honest with me even though I didn't end up buying a car through them. Mazda Customer care center told me I needed a software update done at the dealership. Since my experience with Mcgee was so bad she made my appointment with Autex. They were fantastic. They told me a lot about all the things my new car could do that I was never told by my salesman. They were just great. next new car is definitely coming from Autex, and I recommend them whole heartedly. I never felt pushed to make a sale, and I feel like they do care about their customers.

Bought a car from them a year ago now. was never told the car was in a significant accident. the…read morecar has been to the garage 20 times this year with the issue never being resolved. Originally brought it to Autex who had an un certified staff diagnosing the problem. this has been a constant issue and hasn't gone away since I bought it. $10,000 spent in repairs and Autex was clear that they did not need to provide warranty's in NH. not covered under lemon law due to no factory warranty at purchase. I've brought it to a VW dealer over 10 times and it's been there for 2 weeks because they can't figure out the issue. I would never buy a car from Autex or a used car in NewHampshire period. Consumer protection laws favor the dealer and not consumer, so these dealers cannot be trusted. 2017 Vw Spartwagon with only 40,000 miles when purchased. So far it's been 20,000 of frustration, concerns and thousands of dollars worth of work.

If you liked Pleasant Journey in Northampton, you will love Dave Arkelian at Exit 1!…read more He is honest, picks good vehicles and has more return customers than any car dealer I have known in years. His prices are on the medium high end, but that is all money that you will not spend later on the vehicle that you buy from him. For me, that is invaluable. I have had my Camry for 6 months and I have spent $0 other than maintenance. Thanks Dave!

Bought a car there. Honest. Easy process. Would recommend! Great guy! Reliable car! David is easy…read moreto work with. Highly recommend!

I will be posting pics an bunch of stuff y'all lied about. I will blast it and so will my friends…read moreand others who think y'all trash! So you can pay Erik's imports or deal with consequences. You can't do the work. Not one of the listed things you said to fix for inspection were all wrong. It's so unsafe they won't let the car leave. So listen, we know the laws and I have called an attorney. We know our rights. We are NOT ignorant even though I bet you think that. If I had known she was buying from y'all it wouldn't of happened. We will make sure she gets what she paid for the car back in the end idc if it takes 2 years your not scamming my child. My 18 yr old child. Who do you think you are talking to my child that way either. 18 isn't an adult 21 is! If you can't buy cigarettes or beer etc then your not an adult. Nevermind that's like saying she will learn. We will be taking you to court trust me sweetie. So line your ducks up. Get it together because, we will be out there with signs letting everyone know your business sucks and frauds. Try me lady. Y'all the ones who did dirty. Treat us disrespectful because your mad we mad! Make that make sense. Come check out my tik tok an Facebook and insta. My friend Danielle has 16k go ahead Look at my social media. I'm not scared at all to raise hell an let the community know that you guys will screw over a 16 year old kid just for that dime. The only one to be in trouble. Making threats you won't help cuz of attitude. Lady you'd be pissed too. No doubt. Any normal person would be. We are very well liked at court house and I'm not being funny. Mattheas Lawrence , Danielle Webster, Dana Lawrence , Destinie Goodman, and list goes on people. These people speak to you like your dumb. You can be sued. Trust me. You knowingly have allowed unsafe vehicles leave the lot and one of your mechanics bitches about y'all all tf time. Blanks auto and blanks repair will be writing statement about how many vehicles needed immediate attention that came from your place we have the evidence.

Great folks to deal with. Good pricing, straight forward, no nonsense!read more

I came in to have them take a look at a loud scraping sound in my car. After a short test drive,…read morethey put it up on the lift and replaced the bolts that had come loose on the heat shield over the muffler. In 10 minutes flat I was on my way...professional, friendly and the real deal. They are now mu go-to repair station for service on my car. Oh, did I mention that when I asked how much do I owe you?...all I got was...."no worries. have a great day"...! Awesome.

A couple of years ago I was looking around to have some work done on my car. I stumbled into…read moreHamlin Auto knowing not what to expect. Results: Steve scheduled my work, fixed my problem and even suggested something that would need to be fixed in the future. Oh, BTW, the price was reasonable for the work performed. I have been patronizing Hamlin Auto for years. The best auto repair shop in the area. Highly recommended.

No BS at this shop. They carefully document and rate everything that needs attention so there are…read moreno surprises. I'm very protective of my truck and normally don't trust anyone else to touch it, but these guys have completely earned my confidence. The care, honesty, and professionalism they show their customers is above and beyond any other automotive shop in the area.

Great experience Quality beyond expectations…read more Very unique service Print out of recommendations and color photos of all parts that needed attention

Anthony and his crew did a fantastic job replacing the rear hatch on my Chevy Traverse . The paint…read morejob is perfect and their expertise is amazing. I highly recommend Quality Care.

Everyone at Quality Care Collision & Refinishing is amazing talented and kind. Always so…read moreconsiderate and caring, and FANTASTIC REPAIR and REFINISHING! Thank you all so very much.

Really bad experience at this body shop. Manager Ryan stands by his shops shoddy workmanship and…read morerefuses to admit key aspects of the repair that were done incorrectly. These defects will cause corrosion in the near future. And frankly do not look like a presentable factory like appearance. He wanted to see what he could do to"help" the situation however he didn't offer anything that was going to fix the problem. I admit I lost my cool with the guy but he just shut down and said he would not get into a "pissing contest" with me. I dropped off the keys, one of the workers dropped off my truck without saying a word and nobody checked in my rental. I took pictures of the rental as I dropped it off to cover myself. Totally unprofessional. I brought my truck immediately to another reputable body shop and asked them to look over the repairs. They were quick to point out several problems with the repair including a few I was unaware of. The only remedy to fix the truck is to repaint the whole area. Where Ryan denied his shop touched the inside of my fender the other body shop told me he could see where they used a dolly and hammer inside the fender to bang out the dent, they also did not get enough black paint (inside the fender lip) and he pointed out the primer showing thru. He also pointed out where they did not paint the entire surface and that it is now subject to corrosion. He showed me sand marks up near the top of the cap that stand out especially in the sun. When he fully went over the area he was not sure what he would be getting into because he found unstable area's in the clear coat that would need to be addressed. I made the mistake of paying for my truck deductible before inspecting the truck and now have to go thru stop payment proceedings. The shop had my truck from 9/3/19 until 9/18/19 More than enough time for a quality repair. I seriously question the integrity of this shop when the Production Manager lies about the work performed and caution anyone considering them for their repair needs. I now have to bring it to another shop to have the work done correctly, go through the rental process and be without my truck again. Quite a nightmare. Stay away from Key Collision of Keene.

I was very happy with not just the work that Key Collision did, but with their customer service…read moreafter I picked up my car. I had a dash light go on that I thought indicated a transmission problem, so I called. Even though my transmission was not affected in the accident, they made me appointment at my earliest convenience. Turns out, it was a simple light bulb indicator. I would have completely understood if they were upset with me for having them take a mechanic off of another job to look at mine, all because I misread my manual. Instead, they were kind and generously replaced the bulb, even though it wasn't even on the side of the accident! From the receptionist to the manager to the mechanic, they were generous with their time, patience and expertise. As a person who knows nothing about cars, it's scary to put such an investment into the hands of strangers when my car was damaged. They made the experience more palatable with sending me the itemized estimate and communicating with me in a timely manner about my concerns and questions. They were also great about keeping me up to date on when my car was ready. I hope I never need their services again, but if I do, I know I won't think twice about going to them!

Phil was great at doing the research for my project and then welding it up to perfection. It was an…read moreold Richie Evans modified racer which I am restoring. The old headers had rotted, and the new ones needed to be fitted with mufflers, turn outs and breather vents from the valve covers. They came out perfect! I would highly recommend Phil and PASS Automotive. The price he charged was very reasonable also. I will be returning! Rich Chevalier

I cannot get over the fantastic service I've received at Pass Automotive. Phil is an amazing…read moremechanic and a first class welder. He made a manifold for my Lotus 7 that is fantastic. He also installed and tuned a Speeduino ECU. He clearly loves his work. His wife, Cindy runs the office and she is great too, always friendly and pleased to help. I cannot recommend Pass highly enough.