Ramon the manager was a great help with my storage unit. I highly recommend him to make the moving in or out of storage a good experience.

I began my rental online and went into the storage center to finish up. Ramon was very helpful as I reserved a space too small. He worked everything out for me quickly to help me keep the cost on track with the movers as we were on a tight schedule. Thank you Ramon for making everything better with the space. read more

We had a very good experience with Ramon at Grape Ave Storage. He was so helpful and kind. He cares a lot about the security and cleanliness of the place. His communication was great too! I highly recommend Grape Ave Storage and Ramon. read more

Ramon was very helpful in showing me their storage units and walking me through the rental process. It's clean and safe and located in a residential neighborhood. The location is convenient for us. read more

I did my lease online and couldn't have been any easier. I dropped by the office and Ramon gave me a review on how to get in/out and showed me to my unit. The location seems to be in a nice area. The building looks clean and secure. Platform carts are conveniently located at the entrances. read more

Ramon helped us with our unit and he was very helpful and friendly. The storage area was really clean and there security measures are great. Definitely recommend storing your stuff here read more

Checked in for a storage unit and Ramon showed me the available unit. I ended up renting on the spot. Place is clean and gated.

We rented because rates were reasonable and the space okay. BUT we got a 29% (47$) increase in ONE month for the rental fee - unfair !! read more

Needed a storage unit for sales and display products and Grape self storage worked out great.. friendly office staff and easy to select and rent the unit.. Place is secure and clean.. Check them out read more

We rented a storage unit here for a month in December 2017. The facility is very clean and secure. We got a unit facing the driveway and it was super easy to access. Rates were very reasonable too. I believe the management has recently changed and it is now managed by StoragePro. The main manager Ramon was very friendly and helpful. They had some technical difficulty refunding us the balance amount after we canceled middle of the month. Ramon made sure to follow-up and get us the refund for the correct amount. However, we also interacted with another trainee manager the first day who wasn't very aware of the policies or how the system worked. So make sure to read your contract thoroughly as it highlights all the terms and conditions you should be aware of. read more

Our experience with Grape Avenue Self Storage has been great so far. It was easy to reserve a space online, and then when I went into the office to sign my paperwork and take a look at the rental unit, I was very impressed by the professional and friendly service. Ramon explained everything clearly and took us to our unit and made sure we knew how to use the various keypads, locks, doors, etc. Highly recommended. read more

I rented a storage unit between October thru March of this year, and just want to give my hat off to Doug, the manager of Grape Ave Storage, for just being so flexible and easy to work with. He's just a nice guy. And he's a huge, indispensable asset to why this is a great storage unit. One of the reasons why I chose Grape Ave storage over other self storage units was because I knew that Doug would offer a personal touch that other managers wouldn't-- and he delivered. In particular, one experience stands out the most. I was stressing about getting rid of a tv stand that was occupying my storage unit before my move-out date, and had conveyed this to Doug that I wanted to move out but I couldn't get rid of it. Doug instead told me to not worry about it. He said just leave it in the unit, and that he would take care of wheeling it out to the front of the building and donating the item so that I could meet my move out date. It was a huge relief to have someone go the extra mile for you even after you were no longer a storage renter. This storage unit is easy to get to. It's just off El Camino Real. It offers two floors with elevator access to the 2nd floor. Gated access between 7am - 7pm. Nice residential neighborhood as well. read more

I came here to rent the smallest storage space they had which was $166. The next day I was able to find a cheaper rental property. When I came back to tell Ramon (Receptionist) that I will no longer be needing the space he told me that they do not do refunds. I was very upset because he should have mentioned this when purchasing. I paid in cash and asked if I could simply get my money back and his response was that they don't keep cash. Won't ever be coming back. Very unprofessional. read more

This is a privately owned two story self storage center. Office staff is professional, friendly and they run the business very efficiently. Storage center is under video surveillance 24/7 and monitored during hours that office is staffed. I find this to be an added bit of security while on the premises by myself. Electronic entry gate, keypad pass code required for entry. Interior elevator is large and spacious. Large flat bed push carts available for moving your things back and forth. No charge. Interior is clean and well lit. Compared to other storage locations in the surrounding area Grape Avenue Self Storage is higher priced but it is well worth it to me since it is fairly close to my residence. read more

Doug is an angel. One of life's challenges came up a few years back and that experience could've been horrifying but I found this place and Doug. He was there with me from BEGINNING TO END took EVERYTHING into consideration. He was ALWAYS available to help. Incredible. This business is well kept, clean, organized, safe, systematic but FLEXIBLE to accommodate for unpredictable events. read more

I've been a customer for over 5 years and have nothing but great things to say about Doug and the rest of the staff. Doug has always gone above and beyond with service. Always smiling, knows my name, personally calls if there may be an important package delivered, etc. Definitely will recommend!! read more

I highly recommend Grape Ave Self Storage. I was able to quickly start the rental of a small unit with the help of Ramon. Then discovered I needed a 2nd unit, no problem. The units are easy to access, they are clean and well lit. Super convenient location. When it came time to consolidating into one unit, Ramon made that process super easy too. read more

Doug the manager is the best super friendly and nice great guy time work with. Was very nice prices are fair and knew everything about the place read more

Grape Avenue Self Storage - Self Storage Near Me - Sunnyvale, California

I had to suddenly move out of my apt back in April of this year, I called them up for availability and pricing, and thank gawd, there was only one unit available! As soon as I got there, I was greeted so warmly by the lovely lady (sorry, her name just completely slipped mind) that works Friday & Saturdays, and taken to the storage unit to have a look. Each unit is fully accessible, well lit and the trolleys are a life saver! I just moved out of the storage unit yesterday, only because I lost my job, had I still be working, my stuff would've stayed there. Doug was just so empathetic, sympathetic and beyond fair when we discussed my move out terms. I will definitely recommend Grape Ave Storage to anyone in casual or business conversations. Don't second guess making your decision to use this facility! read more

Just had a 1 min phone call from this company and already I could tell they offer superior customer service. I called and told them I've never rented a storage place before and I wanted to know what they had to accommodate my stuff. The gentleman told me I can ask all the questions I wanted especially cause I've never rented one before and he could help. After listing my belongings, he said the smallest one he had was a 9x10 which is 2x more than what I needed and I would need about a 5x10. He also gave me a number to a near by storage company that could probably help me out too and he apologized for not being able to help me. Just this conversation alone showed me the kind of service this company provides =) read more

I highly recommend Grape Ave Storage - friendly staff; clean facility; great central Silicon Valley location; variety of unit sizes available; easy access; secure; safe. What more needs to be said? read more

The best of the best!! I was handled so well and felt like all of my belongings were always in the best of care. The people here are fantastic and their ability to work with the lessees is awesome. read more

Great location, fair price for a rental and the manager Doug is super nice, flexible and is always available if you have questions, concerns or problems. We have been renting for 6 months now and have had no problems. read more

Was in need of a small storage box for about 6 months this year: grape ave came through. Always helpful and pleasant, all interactions friendly and professional. Highly recommend. read more

Very clean storage units. Priced decently. The halls can get a bit confusing and I've taken a wrong turn more than once and gotten lost. :) Carts actually work here and aren't old and wonky. There is an alarm that goes off if you open the door to your storage but haven't keyed in, so there is an extra level of security here that most older places don't have. Facility is monitored and climate controlled so you feel like your stuff is safe. read more

Extremely clean, well maintained, very accessible, secure, well lit and very helpful friendly management. Lots of storage size options and packaging. I would not hesitate to rent here again. read more

I used them for six months. Doug was very helpful and above all had a great attitude. The unit was clean, reasonable to access, and well-protected. There was nothing to complain about. read more

There's really nothing more i can add that already hasn't been said. Doug puts his customers first, is transparent and fair. 5 Stars... easily. read more

It has been a long time since I have had such excellent customer service. Doug is the best! He was very thorough over the phone with what the sizes and prices were for storage. He was just as thorough when I stopped by to see the facilities and the units. Doug showed me everything that could be available to us and never tried to talk us into anything we did not want. The units were clean and in a nice area, and although he was 100% full when I visited, I did not have to wait long for an open unit....in fact, something came up just 2 and a half hours later which was just the one I was looking for. So goes the storage market...you never know when something might go vacant! The facility was close to home, but I would drive out of my way to do business with Doug. Very friendly and professional. This has been one of the best transactions we have made. I am so glad we chose them! read more

I give this storage place a 5 star, if I could I would definitely give it more! Grape Ave storage is a perfect place to store your belongings! The best part about this place is the front staff, DOUG, he is very honest and won't cheat you or try to get you to get a unit with them, without answering all your questions first ! he tells you the honest truth and shows you the unit before you commit to them! Very nice guy! As soon as we met Doug, he right off the bat answered our questions and showed us the unit we were looking for! I found grape storage on yelp and notice it was 5 star, so I decided to call and Doug answered and told me when I get a chance to come by and he can show me the units and answer my questions! I'm glad I found grape ave storage! I would definitely recommend this storage place to anyone looking for a storage place! The units were nice and clean, heck the whole place was nice and clean! Gated too. If ever I need a storage again I will come back here! Go check this place out you won't regret it! read more

Yelp is very important to me personally and professionally. It is a top priority. Maybe I haven't searched around enough, but I've never seen so many 5 stars in a row for just one individual. I was curious about meeting Doug. True to what other Yelpers said, Doug is an exceptionally honest, straightforward, helpful, and compassionate person. I have used storage all around the world and domestically due to my travels, or unfortunately, getting kicked out. Some storage facilities operate by using sneaky methods to milk every dollar they can from you. It's all about profit. Storage often has a reputation for using any method they can to squeeze more profit from you. Doug is the opposite of the storage industry stereotype. Whatever you pay at Grape Ave Storage, Doug insists and consistently delivers 3x, 4x, 5x the value of the costs. It's difficult for me to put into words - but he's a person you trust right away. He will do anything to help you. Many people go to storage because of personal emergencies. Doug is up front and he wants you to have a good, professional, and friendly experience every time you go there. I think most people dread going to storage. But it's strange - for me and other people there - you leave feeling a sense of peace and expectation that everything in life is going to get better. I don't mean this to be cheesy. I'm being completely honest here - and the other reviews support this. Doug's presence and personality has a profound and literal influence on the location. Unlike other storage places - the customers are relaxed. He reminds people through his energy and personality that everything's ok (no matter how bad or hectic things get that you need a space). When there are multiple people at the storage, he sometimes literally runs from customer to customer. He asks everyone if he can help, are they OK, consider to store your things this way or that way to get a better use of space, and keep your things in better condition. Doug cares about every customer. He also cares that you keep your things in perfect shape while they're waiting for the bigger house. Exceptional person. I wish I could help people the way he does at my jobs - I suppose I can try. Thank you Doug - It was worth the Bay Area eviction to meet you. read more

I saw the great reviews on this site and went to check out Grape Ave. storage. First off, customer service is amazing. Real people who are truly interested in talking to you, helping you, and making sure your needs are met. The gal who helped me rent my storage unit was worried that they were all full, but she was able to verify they had one available and quickly processed me into their system. It took half an hour tops before I had a key to a spacious new storage unit at an affordable price. Some of the great things about this place: it's in a great neighborhood, it's pretty darn secure, and accessing the unit is pretty convenient. They even have some basic hauling equipment you can use to move things in and out of a truck. When I gave them my notice that I was vacating my unit they were great, it was overall great service and if you are shopping for a storage unit, I recommend this place wholeheartedly. read more

When I first visited this place, the guy is very nice and kind. not only that, he is very helpful. I really enjoy my first time experience with this storage. The guy who taking care of us was amazing. Believe me, I couldn't explain it better than this. read more

Clean storage facility. Staff member Ramon has been very helpful.

I chose this place because of the reviews. Doug is great. He is always so helpful - he even cut a lock for me at no charge . The place is clean and well lit - not creepy like some places. I went to other places first and was constantly hearing how they would charge me extra for every minor request. One place even quoted me one price over the phone and when I arrived told me the price had changed! Moreover the first floor place became a second floor place with no elevator service. Save yourself a lot of grief and just go here. read more

Doug is super cool. Storage is clean, easy access to and from street.. will be back when I need to their service again.

Grape Ave Storage is by far the best facility I have used. Clear Record, Excellent Management and very flexible with rates and accommodating your needs. read more

Grape Ave. Self Storage is by far the finest storage facility in all of Silicon Valley. The facility is extremely clean and secure, managed by the most knowledgeable and trustworthy as well as friendly and helpful manager "Doug." My family and I have rented from this facility for more than a decade. Scores of other customers we have recommended feel likewise. We will continue to use and highly recommend Grape Ave. Self Storage to everyone. Gwen T. read more

I had multiple storage units at Grape Ave for 4 years. I'm frankly a bit OCD about my stuff, and I really can't say enough good things about this place. Doug is one of the nicest people I have ever met, absolutely fantastic guy. The building is well maintained and very clean. The security is surprisingly advanced: gate codes are linked up to sensors on the individual storage units. If you access a unit without having entered the correct code it trips an alarm. Us silicon valley geeks call this type of security "Two Factor", combining something you know (code), and something you have (key to unit). Seriously, Two Factor storage units. Across all aspects, this place is absolutely GREAT! read more

Doug, the manager at this facility is very friendly & helpful. He reserved the unit for me over phone since I was driving down from Seattle. The unit itself is very clean & the free carts are helpful. There is cool water at the office too! I highly recommend this place. read more