Had an internet booking that says "your cost" $258. Get there and they add on mandatory insurance and other fees totaling over $550. Bait and switch. BEWARE! I'm so pissed read more

2 of us arrived around 5:15 on a Tuesday evening. Keith Coleman was performing at 5:30, however we just sat at the bar and did not participate in the $65 pp cost for the 3 course meal and dessert. You can find out more and see who else is performing on the Grappino website under About/Events. There were plenty of seats inside both at the bar and at tables when we arrived, but by 6:30 the place was humming. FOOD: We had the crispy eggplant appetizer which was excellent. It is overpriced, however, for the small portion. It was listed on the happy hour menu at $12, however this was the price on the regular menu also. $6-8 would have been a more appropriate price for this app. The small margherita pizza was excellent. Roman style, so a thick crust, was flavorful and is plenty for 2 or 3 people. We had a couple pieces leftover. BAR: We sat at the small outside bar and it was a neat place to have a drink, appetizers and pizza. Happy hour $4 wine is hard to beat! They also had well drinks and beer at happy hour prices. Drinks with olives had the olives speared, however, drinks with lemons and limes as garnishes were subject to server hands touching them before putting them on the glass rim. Anyone who has read any of my other reviews knows this drives me crazy. Even before COVID it was gross, and now, one would think extra precautions would be taken but apparently not. Grappino, pretty please provide tongs for your fruit garnishes and require your employees use them. SERVICE: Our bartender was efficient but had no time to chat as he was constantly filling orders. ATMOSPHERE: It was neat to hear the Elvis tribute, the music was fun and at an appropriate loudness. The outdoor seating is beautiful and inside has a bar and many tables. We will be back. read more

Grappino - Crispy eggplant "tower". More of a short stack. Tasty but for $12 there should be more. - Italian Near Me - Naples, Florida

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Great food pastry's and service everything made fresh and Taste delicious I would definitely recommend this place you will not be disappointed read more

We visited as a party of 4 for dinner with a 5:45pm reservation. It was our second time visiting; the first time was a year ago and the dinner was average, but this time of year is busy, so we accepted what we could get. We are a group that hardly gets time to go out together and away from our busy schedules, so we really cherish the time and hope to enjoy a good meal together. A few things were off or immediately disappointing: 1) They were sold out of branzino. Their seafood menu offered 3 choices, and one was immediately out. We didn't want the stew, so our party ordered the jumbo shrimp instead, 2) The jumbo shrimp were not jumbo. They were large at best, and tasted rubbery, or coated with something starchy. One member of our party came home very sick and we suspect it's because the shrimp was prepared with gluten containing products and it wasn't disclosed. 3) The server repeatedly brought over orders of dirty martinis that were in fact not dirty (we had to request separate olive juice, twice), 4) There were no specials?? This will be the last time we visit but I hope this review provides the motivation for management to improve service and food at an otherwise fine establishment. read more

Grappino is an unexpected delight. When you walk in you have a choice -- choose going right, to the bar seating area. Comfy and classy, it it bright and welcoming. I would have liked some jazz instead of the pop music but other than that, we loved it. Try the zucchini tower to start or bruschetta with a mixture of gorgonzola, bacon, pistachios and peppers. Their menu is a melange of upscale items to pick and choose-- from pastas to platters. We will be back. read more

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How could this restaurant be open for 4 years and I haven't tried it. Pizza top notch. Pasta offering's excellent wine list extensive and Reasonable. The service staff are truly excellent friendly and attentive. The room is bright. Good music. And we started off with a great old fashion. Try it out. You will go back. . read more

The food was so so. Service was very slow. Ambiance was loud and the prices were high. If it is breakfast you want, go to First Watch. We were there on a Sunday-avoid read more

Lovely lunch. Great pizza and salad! Great, friendly service. Breakfast items look yummy!

I took many items home from take out on the weekend! My apple pie had a mouse turd in it! Disgusting!

Let's start with the good! Natasha our waitress was excellent‼She gets 5 stars. First time we were there. Ate outside. Lovely . Ambiance. Could use more bushes though to hide the parking lot, but quiet and nice. Food was delicious, however one problem though, we had a starter and I was only 3/4 the way through my starter when our main dish came and he set it down next to me. Didn't offer to cover it so it was slightly cold when I started to eat it. Natasha asked how everything was and we said great but the problem I stated above. Natasha apologized for the man and said she would have something special for us at the end. Truly it wasn't necessary just thought they might like to know. She brought us a complimentary tiramisu for desert which was divine. After we went into the bakery and looked around and took home yummy things. Inside was lovely too. We will come back again since we live here year round and hope we don't have that little problem again. read more

Wow such a wonderful gem..had fresh pasta with a fabulous Pesto sauce. Hans our server was great! We sat outside surrounded by garden. We will be going back read more

Delicious food, wine & atmosphere. Great deli to pick up favorite items to bring home.

Food was wonderful. Home made pastas, bread and margarita pizza. Aries menu made the evening very nice for everyone. Enjoyable evening.

Love grappino, it's always very consistent food wise . The ambiance is nice. We sat at the bar and they recently have new staff, it was more difficult to get proper service than usual. The new staff was not properly trained on the cocktails, they were good but were unaware of some of their specialties. I enjoy going here on occasion with my wife, but it wasn't as enjoyable. A couple of the staff seemed to brush us off. Probably won't be going as regularly due to service. read more

The food is wonderful at Grappino, great pastas and sauces to pick from. We've been there several times over the years. But the service can be spotty for a party of 2, primarily after the food comes. The staff is busy with the larger parties. I would suggest that a manager check around the smaller tables to see if any thing else is needed. I gave up ended up going over to the cafe side to get dessert and coffee on my own. read more

My wife and I had dinner at Grappino and had a good meal. The pastas and pizzas we had were tasty. The service was great. Our server helped us select everything from wines to courses. The patio outside is cozy and nice ambiance read more

The fresh bread here is amazing. I've had some pasta too and it's very good as well. Amazing pastry selection and coffees. read more

Great food but service time is terrible. The manager last evening told us guests should be prepared to wait at least an hour for entrees to be served. I looked on line about restaurant average wait times (20 minutes from ordering) so Grappino is 3 times that amount of time. Manager was gruff and completely unapologetic about the long service wait. We had to gobble up the food to make our guests flight time. read more

Four of us dined.our waitress was very friendly and good. I had the special which was veal Milanese served on white beans and burrata on top. Delish! My other friends had the mushroom rissoto, linguini with fresh mussels calamari and shrimp. Our fav was a spinach ravioli with sausage and a spicy red sauce. We ordered a bottle of the Tuscan wine which I did not enjoy. Fun evening. read more

We dined at Grappino tonight and had a disappointing experience. It took a long long time to be served (an hour and a half). We asked the manager about the delay. To our surprise, he was argumentative and rude. Overall, a very unpleasant experience. read more

The pasta dishes and the appetizers we ordered were excellent, unfortunately their mostly recommended dish (a seafood casserole which name I can't remember right now) wasn't that great. The seafood felt fresh but it was tasteless. We were a party of seven. read more

Three stars gained mostly for the service of our server. We recently came here because of the reviews. Unfortunately, we left disappointed. So like many of my reviews, I'll start with the positives. As mentioned our server was excellent. She knew the menu well and made some nice recommendations. While this place is alittle on the pricier side of italian-esque restaurants, elements like the infused grappa stand make it stand out alittle more. Now, onto the food. Pizza was excellent. There are a variety to choose from. Again, on the pricier side. A pizza to feed 2-4 people is about $40. Pasta was a different story. We came in alittle later so it was easy to see that they rushed the pasta. Of the two, one was super chewy and the other would compare to cardboard strips. When we told our server, she went brought the dishes back to the kitchen to be re-made. Then returned after the chef informed her that they were both cooked to the right temperature. Now this isn't a meat dish. It's pasta. What kind of a chef with even limited "culinary smarts" would make such a statement??? Instead of re-making the plates, the chef instead nuked the dishes. Now they were really inedible. If not for the disrespect of the chef, we would have returned. But as it stands, there are MUCH better places to choose from. Again the only reason they got 3 stars was from our server. read more

Our go to place for a good Italian pasta meal. You can choose the pasta and the toppings separately. We like to sit at the bar or in the lounge. The main room is kind of "barny". Good wines by the glass and cold draft beers. It's all good. read more

Service was good; ate outside (in back from 41) with a huge fan going. Their pan is actually bread with toppings and being from Chicago that is NOT PIZZA! Their pastas looked good but my friend had a 'pan pizza' as well. read more

Grappino - 'Pam pizza'; NOT! Though toppings were good - Italian Near Me - Naples, Florida

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Excellent dinner, food was perfect and all the pasta were made in house. Service was very good and very professional. Ok read more

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The manager has many issues, especially anger issues. I was there as part of a Naples happy hour group and saw him speaking in an angry tone to one of our group, then he told me I wasn't allowed to stand at the end of a hightop and visit with friends. He made another couple leave the inside area and sit outside. I was told by other members of our group when the couple sat down outside as he insisted they were then told that outside seating was not part of happy hour. Again, according to other patrons when one of the couple said "forget it" and they started toward their car he followed them, berating them as they walked to the car and to the point another patron got out of his car to settle him down. read more

terrible guest service! we had a reservation for 15 people at 1pm for mother's day and waited 45 minutes! made the reservation 3 weeks in advance, but no table was ready! excuses galore, but with 4 small kids and moms in our group, it was awful! the hostess woman was grumpy. she gave us water while we waited in the hot naples, fl sun--bare minimum! offered coffee, but it never showed up! finally seated, they split our party! when i asked to arrange tables together, the hostess snapped and refused! we sat at separate tables, but the worst part? no italian food! they switched the menu last-minute from regular lunch to brunch--ridiculous! after we left, the hostess chased us down, offering to call other restaurants or make other arrangements. too late--just noise! we politely said we'd make other plans and left. we will never return and won't recommend this place to anyone!! read more

If you go for lunch 11:30-3:00, be sure to ask for lunch special menu. It is wonderful and includes wine or even a non alcoholic drink. Ask for bread and if you get a cappuccino, it includes a small biscotti. Unfortunately they will try to not give you the lunch special menu, "forget" to bring bread, and forget to bring a small biscotti with your cappuccino. Every time I go to Grapinno I get more disappointed at the service and cheating me out of what I received on prior visits. I always tip 25%, but not anymore. Beware. read more

In one word - disappointing. The main dining room resembles a cafeteria and is totally soulless, while the Patio is more pleasant albeit basically facing a busy car park in in a commercial park. As to the food, while the quality of the ingredients are undoubtedly good (thanks to being part of the Aielli Group which owns Sea Salt and Dorona, both of which are excellent in their own right), the execution of them is at best uninspired and at worse simply tasteless. Our table of 4 all remarked the same with different dishes - lack of flavor, seasonings, bland sauces, even missing salt and pepper. Other issues such as way overcooked fresh pasta, doughy pizza, super bland seafood and a cardboard like ricotta and pistachio desert, are simply inexcusable. One to miss and especially with entrees like the Pasta pretty much all in the $30-$50 range. read more

Grappino is consistently excellent.... Vibe, service and cuisine are amazing. A must while in Naples. read more

Grappino - Italian Near Me - Naples, Florida

I would just like to tell you that I have enjoyed a cappuccino after seeing my doctor across the street while waiting for my ride home. The kindness and gracious attitude of everyone especially the bartender who I'd easily a barrista when it comes to preparing a divine cappuccino is truly appreciated. Last time I had to wait 2 hours for my ride before realizing that she was as unreliable as usual so I ordered an Uber, much more realizable I purchased a few desserts to take home but I enjoyed a crème brûlée with my cappuccino. It was heavenly. The flamed ginger broke like thin glass After reading other reviews I want to come back and were enjoy B try he pizza specials you serve on z as Tuesday evening, but the homemade pasta I also can't wait to try. Even the ice water from a pitcher was wonderful on a hot Naples summer day. They must have a 3x put Purification system which they do at Starbucks. It is probably one reason the pizza dough is so remarkable and my cappuccino as well The one mistake I made the first we I stopped there to get a cappuccino to go my bank card to my great embarrassment after I had ordered and B had a sip was empty of B funds It was a sincere mistake on my part but they were so decent about my faux pas that I had to come back. Thank you for always making my visits pleasant. Sincerely, M. C, Martell. aka Kim. By old friends and read more

Great food and pleasant atmosphere. We are regulars at this restaurant. Pasta is delish and everything is very fresh. read more

Superb! Pasta fresh ! Sauce fresh no canned tomatoes! Salad perfect! Chef is amazing attention to detail! Staff friendly and attentive! Wish I could give 10 stars ! A hidden gem ! read more

Delicious food and wine. Service was great. Nice ambiance. Will visit Grappino again.

Sorry to say, below average all around. The hostess didn't bother to ask if we wanted inside or out (we would have gladly taken outside) and so we were left to wait for 15 minutes for a table. (She also took a personal call while taking my name for the table-- seemed a bit distracted.) When I saw people being seated at empty tables, I said we'd take an outside table too, and were finally seated. Dirty dishes sat on the tables around us the whole time we ate. The coffee was lukewarm. Server forgot my cream. Forgot my juice. Forgot my companion's tea. (Also, handled our glasses from the top, where we drink from-- gross. Don't do that!) The Belgian waffle was ok. The chicken wrap was mostly lettuce with some sporadic pieces of chicken here and there. I'm honestly surprised by the many positive reviews. This is the only sub-par dining experience we had in Naples. I recommend Goldie's if you're looking for a breakfast spot. read more

My family and I came here for the first time for dinner. Definitely make reservations in advance, we made one the day of and the only time available was 5pm. The inside of the restaurant is really cool, there are glass balloons hanging from the ceiling on on side. It's definitely a coastal/mediterranean feel. Our waitress was very kind and attentive. The bread basket was really good with the olive oil. We got the beet salad and calamari as appetizers. The beets salad was yum and the calamari was alright, didn't have much flavor though on its own. What I liked about this restaurant is that all the noodles are home made fresh and you get to choose which kind of noodle you want and then which sauce. I did the torchioni with bolognese sauce, which was delicious! My mom got the wild mushroom risotto and my friend got the linguini primavera. The food was really good! The only thing negative I can say is that we definitely felt rushed at the end. We were catching up at the table and enjoying our meal and you could tell they were hurrying us out so they could sit their next reservation. Our waitress brought us the check, and then someone else came saying goodnight, and then another waiter brought us a bag and put our food in the bag. I would've liked for us to enjoy our time together without that pressure but I guess they didn't have anymore tables. read more

Grappino - Italian Near Me - Naples, Florida

Amazing... to die for... a pasta lovers DREAM!!!! If you're looking for an authentic Italian restaurant, this is your place!!! Our waitress Gabby was super friendly and welcoming, especially with it being our first time here. She explained that the food is freshly cooked right as you order. I ordered the Polleto (roasted chicken) with their vodka sauce & Cavatelli pasta. It was the best pasta dish I've ever had, with no exaggeration. Everyone from my party rated their food 12/10. You'll love it here! For dessert we ordered the chocolate gelato which was also the BEST gelato we've ever tasted. I wanted to order one to go! 10 million stars- we'll be back. read more

Grappino - Cavetelli pasta with Polletto and Vodka Sauce - Italian Near Me - Naples, Florida

Dear Grappino, you went from a 5 star food review, a 5 star service review to a 1 star total review! The $2 upcharge on every drink for ice is too insulting! Really? You have to pick your battles, poor choice, we won't be back. Too bad, it is a loose/loose situation! read more

Tried the happy hour menu. Food was delicious! Server very helpful and attentive. Homemade Grappa liquor was delicious! Can't wait to come again to try a dinner option. read more

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This place is a nice little find. With regards to the entrees you will get at least a level above what you are paying for in terms of gourmet food. Their pasta selections are the best in the area that I've seen. The risotto is average. However, Grappino excels with their Pizzas! If you are up for a reasonably priced gourmet meal that your guests can mix and match with pizza, pasta and risotto you should give Grappino a try, I've never been let down here! read more