Bought a car from them without talking down the price expecting everything will be smooth, found out tag and emission weren't included. Fine, i'll go get the emission done myself but unfortunately it fails. Brought the car back waited couple hours the guy Sam who sold me the car can't find out what's wrong. Then I was told to come back another day when their Technician is back. Called in couple days later, left a msg waiting for respond but it never happens. This place is a rip off so please do yourself a favor, go to a different dealer! P.S. they sold me a lemon car. Emission won't pass. read more

Hello Nic, We spoke on yesterday (6/28) and you assured me that you would call back but that didn't happen. As you know by now I have lost full confidence in YOU and your company for the situation we're discussing. It's an easy fix, just correct or make an attempt to correct the issues of the vehicle purchased at your dealership. After doing so, I will gladly give you'll a good review but for now I will share with the world my experience with Gravity Atl Auto. Hello Nick, I'm following up with you per your last email. Please advise on the updated status of my concerns I've shared. Thanks, On Jun 17, 2019, at 6:50 PM, Nuruddin nick Tejani nick@gravityautos.com wrote: Charles. I'm out of country till Monday for family emergency. Will get in touch after that. Nuruddin"Nick"Tejani 770-595-2010 Nick@gravityautos.com www.gravityautosatlanta.com Sent from my iPhone Good Evening Nick, I've made several attempts to contact you since we last spoke. The lack of response reminds of the same treatment I received from the guy that sold me the vehicle. With each day I regret ever driving up on your lot and doing business with you'll. This whole experience has been a huge disappointment for me. I will make it my business to share my experience with everyone I come in contact with. Thanks, Hello, Just checking in to see if there are any updates on this matter? Thanks, On Jun 10, 2019, at 4:20 PM, Poor follow up and awful service..... read more

I experience some of the best service I have in a long time, they truly are honest and fair some people just don't know what fair looks like but I'm glad I came here Mike was Great!! And I will definitely be back !! read more

Mr. Myron and Cash took great care of me! I am a first-time Mercedes-Benz owner and they were very honest with me about the warranty and overall maintenance. They fixed everything they said they would and worked with me even after the banks closed. Their communication was top notch and I never left the dealership feeling like I got played. Mr. Myron is a very experienced salesman and is the sweetest! Cash's energy is infectious! Great guys! Great dealership! read more

The worst place to buy a car from. I purchased my vehicle in Jan and I have yet to receive my registration paperwork to register my car. I was told me tags where sent to a certain DMV but no dmv has the paperwork. I even called the headquarters in my state and no one is tracking this. No one knows where the paperwork is and now I'm stuck with a car I can't even drive legally . I've called about 100000000000 times and been only able to get through twice. No one picks up in the tags and title department. I'm not even sure they have one. Please don't buy from this place. Don't even get me started on how they try to trick you into running your credit by filling out what the salesman called a "contact form" when at the top it clearly read "credit application". I'm going to post this on every platform out there because after 10 months of trying, I'm fed up. read more

The staff were outstanding and the process was quick compared to our last purchases. We were in and out in about 4 hours. Excellent selection and the people were top notch. We will be back! read more

Gravity Auto Atlanta guarantees you a good experience. I recently bought a Lexus from Igor after weeks of searching for exactly what I wanted. It was my first car purchase and I can honestly say it was a smooth process that was made smoother with their patience and advice. Igor got me the best price and the best car loan situation I could have imagined. He waited almost an hour for my mom to arrive just so I'd have a second pair of eyes before I signed any papers and he gave me much needed advice on my first big purchase. Not only was the customer service above and beyond, but the car rides amazing and feels like a brand new car for a GREAT price. I will have all my friends and family come here for the best deal and any other cars I get in the future. These guys are good!!! read more

I must say that I had a great experience purchasing a used vehicle from Gravity Autos. My salesman was Igor, and he was very professional and made the whole process quite easy. I give him my highest recommendation. I will definitely back my next vehicle there (assuming Igor is still working there). I am very happy with my new (used) car! read more

I had a great experience here and because they had bad reviews I wanted to come and leave a good one because I promised them I would. I recently just brought a BMW from here. It washy first purchase and I was nervous because my dad is in SC and wasn't going to be going with me. I didn't wanna get "got". They were very nice and patient with me. Overall I would buy from here again, and I am loving my new car! The finance manager, KASH was really cool and explained everything in laymen's terms. Jeff was the sales men who probably spoke to my dad 7x on the phone before I had even arrived. All in all I'm happy. read more

I usually don't take the time to write reviews, I only read them. However, I have to recognize Gravity Auto Atlanta for making my whole car buying process a breeze. Previously, before coming to Gravity, I went to two other dealerships & neither vehicle met my requirements. One huge requirement being no rust damage! I searched again online and came across a beautiful Lexus HS250 at Gravity Auto Atlanta. That same day, I went to test drive it and ended up driving it off the lot within a few hours. The team at Gravity Autos Atlanta made the whole process simple. They took the time to understand my needs, provide great service & they had a great quality car which checked out perfectly at my mechanic. In case you're in the market for a car, ask for Tim Connally. I would definitely buy from Gravity Auto Atlanta again and will recommend them to friends & family! read more

Worst experience ever...RUN AWAY from this dealership. Had a vehicle inspected that we were going to purchase only to find some major issues with the vehicle. They suggested a different vehicle that had visible exterior and interior damage. The owner refused to address these damages so we left the automobile there. Owner is unreasonable and doesn't put the customer first. This location specifically, Raggedy Gravity...you must do better! Spend your money elsewhere! read more

I wish I had read the yelp reviews instead of taking a cursory glance at their google reviews. I don't hand out 1 star ratings lightly, in fact this is my first. Everything started out fine. We agreed on a price verbally because "their system was down." When I got home I touched base via text and email to try to get something in writing and that's when it became shady. Every time I tried to get something confirmed, they'd call me instead - under the guise of being proactive but actually just trying to avoid putting anything in binding writing. The next day my fears were confirmed when all of a sudden they acted like we never agreed on a price. I said fine good luck to you (I liked the car but am not about dishonesty and was ready to go elsewhere) then all of a sudden they said they could do our originally agreed price. There were other issues in terms of some work they agreed to do (not done by the time I picked it up, which they didn't disclose wasn't accomplished until I kept asking them point blank) and other small to-do things that they promised verbally several times but ignored my emails and texts, and calls. This place is super shady. It's terrible business practice to ignore texts, emails, and calls, and make promises 4+ times straight to my face knowing it's lies. Cars are the second most expensive purchase one can make, last thing you want is to be ghosted. I wouldn't recommend my children go here so I wouldn't recommend it to the gen. pop either. I see one user posted a screen shot of a text from Jamie. I'm not surprised as I worked with Jamie and Mo and this is in line with my experience with them. read more

I first contacted this dealership looking for a new car for my wife. I found what I wanted, put down a deposit and on July 4th, 2018 I flew from Charlotte to Atlanta. I explained that I was a 100% disabled Marine in his late 60's. No ride offered to the dealership and told to take a train, I took Uber. When I got there they had the car, but it was filthy. It was priced fairly, but it had minor issues that I would have to pay to fix, so I asked for a lower price. Who doesn't? When the salesman asked the owner for my request he asked me to follow him into his office, where he proceeded to berate me for asking for a lower price. He shouted that all us "veterans" were always looking for a handout. In his country blah blah blah. This owner is from the "Middle East" and I basically said it was veterans that made it possible for him to come to this country as an alien and open a business and thrive. He REALLY didn't like that. He proceeded to yell profanities for a few more minutes about us lazy, selfish, Americans and told me he wasn't going to sell me the car. What's a guy to do? I had already paid a deposit, paid for 1 way airfare to Atlanta and knew my wife would love the car if I just had it cleaned up and detailed. (But don't most dealerships do that for you?) I basically had to tuck tail, act humble and take the deal. When I even mentioned that I might write a bad review the owner went nuts and said he wouldn't finish the paperwork. That's why I have waited this long to write the review. They then got mad again when I had my own financing through USAA. When I got home it took till yesterday October 1st to get a license plate for the car here in NC because they never had clear title to begin with. Not only that but the dealership didn't pay NC the total fee they were supposed to so I had to dole out the rest (under $100) to DMVNC. This dealership has nice salesman but the ownership and management are not what I would consider pillars in the community. In my humble opinion they don't know how good they have it here and the sacrifices that have been made to make this new life for them possible. Ungrateful and hateful is how I would describe them. They think we Americans owe them something. I would never buy anything from this place again. Horrible experience. If there were negative stars I would give it a negative 10 stars. read more

Gravity ...always brings you down. Drove there on Sunday from Atlanta to see an Audi A6 with the VIN WAUJGAFC4CN062271 they had posted on cars.com When I arrived the sales person had no idea which car I was talking about. He then looked into his car data base where it was, walked outside and pretended looking for it (seriously? This place has at most 30 cars standing around). He then came back in and said that he was sorry but the car was gone. I replied: So are we and left. Classic example of bait and switch. Today, three days later, they still list the car on cars.com UPDATE: Before I wrote this review yesterday I inquired via cars.com if the car was still available. This is their response: "Hi Jeff, My name is JOSHUA SALAZAR, and I realize that shopping for a new vehicle is an exciting time! I am honored to be a part of your information-gathering process. We are open today. I have appointments available until 7:30pm. Let me know if you have any questions or if you would like to schedule a test drive. I have included some information on your car of interest." He then included a picture of the car and a link to mydealersocket.com where the car is also still listed. Maybe they found it in the meantime....? read more

My car was stolen and I was in need of a vehicle. I visited Gravity Auto because my husband had a fantastic experience with Mr. Charles and Nick (the owner) when he purchased his vehicle a few weeks prior. Mr. Charles gave me the opportunity to test drive any vehicle I wanted to get the driving feel I was looking for. In the end, I chose a very nice SUV with low mileage. Mr. Charles printed the car fax for me so that I will be assured that the vehicle was in tip top shape. The finance person helped me in every way possible to ensure my car note was within my desired range. I am accustomed to push to start which the vehicle did not have - the owner had the service team install push to start before I left the lot. My experience with the entire team was phenomenal! read more

Absolutely the worst worst worst car buying experience in my entire life. From unprofessional, uncaring salesman all the way to the title department gm and owner. They list low prices on their nice looking cars but there's a catch: You have to fill your own tank when I left, change my own oil, and put new rotors and pads on the car they won't budge a penny on price nor fix anything on the car they just act like their the cream of the crop or something, ok I let that slide. like the old saying you get what you pay for though. Your better off going to a real dealership where customer service is valued at least some what and buy a car that's a little more expensive because after you spend money fixing your car from them it equals the same price anyways or puts you over blue book to. They messed up my paper work and were late paying the previous Lean off my car it took them 30 days just to do that so I couldn't drive the car because it wasn't covered by insurance and from other reviews I see they give the same excuse for that to. Next I receive a call 42 days after purchase ( keep in mind tag expires in 45 days I still can't register my car because they sent someone else's title) saying I owe them 217$ and that they were holding my title until I paid this 217$ that they just discovered 42 days after purchase and deal has been closed. They didn't care about my situation that I was a 100% medically retired combat infantry veteran, expecting my first child next month, just put a new roof on my house last week, they didn't care one bit showed no care no emotion just noting but attitude from every person I talked to or they just blow you off. Also I just discovered they messed up my sales tax on top of all this so after I finally pay them there petty 217$ that was their mistake, I owe 1,108$ out of pocket at the tag office 700$ in messed up sales tax and 400$ in late fees!!!!!!! Stay away from all the gravity autos I wish I would have seen the reviews from others first, these are the most crooked, sneakiest, laziest, snakes, unprofessional and greediest people I have ever ever met in my entire life!!!! Any 5 star reviews have to either 90% be fake or 10% straight cash buyers. This experience falls on my list of top 5 regrets in my life. read more

Gravity Autos Atlanta - My tag office fee 700$ in messed up sales tax and 400$ in late fees because of them - Car Dealers Near Me - Chamblee, Georgia

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I purchased a Mercedes c300. I feel like the overall experience could have been better. I had my own financing so it's not much I needed from the dealership other than the car . The car exterior/ interior wasn't up to par. On my way home my gas light came on . I've never purchased a car where a dealership didn't fill it up . I live an hour away so wasn't happy about that . The keyless entry fob had a low battery we went through several. The windshield wiper fluid doesn't produce fluid. They Had to order a navigation chip which it took about two weeks to come in. I expressed my concerns . Salesman said he would take of everything. Drove another hour back to the dealership . Still didn't even provide me with full tank of gas for the inconvenience not even quarter tank. Went through another set of batteries keyless fob for them to say low battery as well. Brought up the windshield fluid not working . Told me the car is still under warranty so I can just take it to the MB dealership which It wasn't. I would look elsewhere read more

My friend needed a car after her accident and we were looking for cars specifically an Audi Q3. I remembered Gravity and I'm glad that they did pop in my mind. It was literally the BEST car buying experience and their price points are great! Everyone who we worked with made us a priority including the owner Nick. One thing that stood out to me is how hands on he is with the customers. I will definitely come here when I'm ready to trade in my Lexus for that Porsche read more

Do not get a car here. Catherine their receptionist in charge of the processes/tags/titles etc. drops the ball and makes your life very inconvenient. Oliver just makes excuses saying things like sorry we are just really busy that's why we have messed up all your paper work... then he'll ask to take your number to give it to Catherine who will never call you back. When you call him the next day and ask why she never called you ... he will straight up hang up on you. Rude place, inefficient staff. read more

Just brought my first car from Gravity Auto. Everyone was very friendly and helpful. Jamie Crawford was my VIP, he went above and beyond my expectations, answered all questions before and after purchasing my BMW 740 Li!! Great Deal!! Called him to tell him that I would be there in 30 minutes!!! Jamie had my car ready to go!! I was in and out in 30 minutes!! Gravity Auto has a lot of High End Autos lower than Kelly Blue Book, Hassle free!! I'm a researcher high and low for the Best Deal, All signs point to Gravity Auto!! Thanks Again Jamie!! Will buy my next Auto from Jamie Crawford!!! read more

Gravity Autos Atlanta - Car Dealers Near Me - Chamblee, Georgia

Buyer Beware! They are very unprofessional and the transaction was the worst experience that I have purchasing any item. Granted I do live out of state, but I have purchased 4 cars out of state with no problems. This transaction was a nightmare that continues to this day. The dealer tags expires tomorrow and I am still getting the run around from this dealership. I went to them preapproved for the their full asking price so this was a very easy deal for them. Now I have to take off to go pay the taxes & DMV AGAIN because when I went last week my state still didn't see the registration on line. When I called the dealership, Ms. Ebony told me that it was my fault because I didn't call her directly. Since when should the client have to follow up constantly with a dealership to make sure they do their job properly and NOT assume the client wants new tags when I told the salesman I was transferring tags? * Transaction was not very smooth. * It took days regardless that I paid full asking price, but did request transport to my state. * That took 10 days AND the driver never showed on the original assigned delivery date. He finally made it the next day * Vehicle arrived in absolutely filthy condition. I had to clean it immediately and the rags I used were black from the dirt on the inside. * The vehicle arrived with 3 different tire manufacturers. I had to replace them all due to the different tread pattern not only effects the alignment it also effects the drivability. * And the floor mats were missing when I got the car. I had to call the salesman, Igor to send them to me. The good points, the salesman, Igor was a nice guy. He seemed to try to help when I called him.............and that was very often with all the problems that I had. read more

I originally posted a great review of this place online (after being reminded to do so by the salesman repeatedly... and I mean repeatedly) because the experience was pretty good aside from a few things - like giving me a trade in value and then lowering it and the fact that I only got one key for my new car. The staff were definitely nice and friendly at the time. BUT Since I've purchased my car I've run into nothing but issues. Immediately after, I was bombarded with phone calls about a copy of my license that they needed after I was specifically told that I didn't need my GA license until I went to pick up my license plate. Not a big deal, went out of my way to get the new license the next day and sent over to them. THEN I'm told I have to get my license plate myself so in preparing to do that I call Gravity and am told multiple different things like someone else is going to apply for it, that I have to apply for it, that I have to pick it up, or that it will be mailed to me. The day before my temp tag expires, I call Gravity and am told that no one has picked it up yet, but that they will "walk into the office with it in their hand tomorrow" and I can come pick it up from the office then. TODAY IS THE DAY MY TAG EXPIRED and I get (multiple back to back) calls saying that all of a sudden they don't have my insurance card. I forward it over and am told it's now not valid (???) and that I'll have to go in and apply for, pick up, and pay for my tag. THE DAY THAT IT EXPIRES. If I get pulled over and get a ticket I will be directing them straight to Gravity Autos, the people who guaranteed that (somehow) I would get my tag today, and all of a sudden cannot follow through on that guarantee and expect me to figure it out myself in the next five hours. On Tuesday. While I'm at work. Would not recommend. read more

This has got to be the most mind boggling business I have ever purchased from. I bought an XJL Jaguar Portfolio 2013, from them on February 11th with an extended warranty. The car's tire fell off while I was driving and they will not even take my calls. I guess legal action is all that remains, since the owner and his henchmen will not even answer the phone. I will go through the banking and insurance system I guess to see what recourse I have but don't buy a car there. They didn't file the paper work with my state (I drove to Atlanta to buy the car from Arkansas) and the extended warranty company has no record of my warranty. This happened on Thursday so now two days later and I have a crippled car with extensive damage, and no resolve in sight. Absolutely horrendous. Oh and the owner's name is Nick, but don't worry, he won't take your call, just stay away from them. read more

Please do yourself a favor and do NOT do business with these people. Worst car buying experience of my life at their other dealership - Roswell Mitsubishi (same ownership). I'll spare the details, but I bought a car that I could not drive for two full weeks because of their screw up. Although they promised to make it up to me, it has been over 3 weeks now and they have done nothing and are now unresponsive. Don't trust them!!! read more

Was in the process of buying a car from them, and they were arranging financing. My credit isn't the best, but they said they had resources to get it done. When they finally came with the financing, the cost of the car had be increased over $1,500.00 to cover a "bank fee" they were going to be charged......I called the finance company they were going to use. They told me they sometimes do charge an acquisition fee, but it's never anywhere near that high. Needless to say, I said no thank you and walked away. read more

We had an amazing experience with Gravity Autos Atlanta. We felt the process was organized and handled professionally. We would recommend this company to all! read more

Wanna buy a really pretty but total lemon and have a terrible experience? This is the place for you! I drove away in my 'new' car irritated that the salesperson, Mo, hadn't bothered to have the car detailed when I picked it up and no one could find the title. They didn't even give me a full tank of gas, and when I stopped for gas the overhead light started going on and off intermittently. At first I thought "fine, it's a used car (albeit a high-end one), so there's going to be a nitty thing to fix." Two days later the Tire Pressure Monitor light came on, wouldn't reset, and now the monitor has to be replaced. Then the check engine light came on three weeks later, and apparently the cylinders were misfiring, and the repairs were just over $1,000. At the same time, the car started bleeding coolant. Apparently the location of the two leaks requires $1,700 worth of parts and labor because they have to remove manifold. So less than a month in, I'm out $3,250 - not including the $1,000 I spent for new tires. Oh, and the headliner started drooping in a large area, which seems suspicious that it happened so soon after I got the car (patch job?). So, want to buy a total lemon from a shady salesperson? This is definitely the place for you! I paid cash for the car, but I'm sure they'd be happy to provide you with an exorbitant interest rate on a loan if you'd like to finance your lemon. I can only imagine what that experience would be like. read more

great company i know alot of prople that purcahed cars from this dealer nick is great guy will work with any credit as long as money is good read more

On the 4th day of driving my new car I found myself stranded at a stop light, over heating. After getting the car moved out of the intersection I called Gravity Auto for a bit of help expecting they would stand behind their product and provide some sort of assistance. What a joke!! After speaking with my salesman, Cliff. I was assured he would have the General Manager call me back. To date, he never has. Waiting over two hours I decided to call Gravity Auto back and see what they were going to. By now, after a long day of helping his customers, my salesman Cliff had gone home.I did however get a chance to speak with another very helpful gentleman who insisted it was my fault that the car was overheating due to aggressive driving habits and reminded me that I had purchased a used vehicle after all. (car has under 60k miles) Look, I know you always take a chance when you buy a used car and this is why we all look for low mileage vehicles. But when you get a dealer that not only refuses to help when there is a problem but adds insult to injury by making accusations it is your fault they are selling lemons. I feel people need to know who they are dealing with. On a side note. The car I purchased had no key fob and in this model car this is the only way to get in the trunk. Cliff, my salesman agreed he would get me one and have it sent to me. It is actually in writing on the sales contract. I have called Cliff 4 times.. Each time being told "I will call you right back",, He never does. read more