The coffee and service provided is absolutely FANTASTIC! I couldn't be more happy with the bright and happy smiles that I am greeted with every day when these girls make my coffee. They all bring a radiant glow to the stand and it makes my day! Whenever I bring my daughter with me, China always goes out of her way to make her smile or laugh (granted she is 3 years old) and her face lights up like a Christmas tree when she sees China. Her outstanding class and effort and professionalism needs to be noticed more by peers and customers because she goes above and beyond any food industry employee that I have ever seen in my 36 years of life. I want to hire her for my office because I know she has the capability to do anything when she puts her mind to it! All the girls know how to make an amazing coffee, and can't wait to watch this company grow! - Alex T. Fircrest, WA read more

The staff of the Gravity Coffee locations have been great, but the customer service from corporate is a piece. I was recently told their sugar free items are not a actually sugar free, so I requested information regarding this and they quickly replied telling me they don't have to share this information because they don't have enough locations making mandatory to share the nutritional information. If you have any health considerations please be cautious when being a patronage of these locations. A diabetic friend of mine recently had a 2 point increase on their A1C and the only change was starting to use a Gravity Coffee location and ordering their "sugar free" beverages. read more

I go to a different location I have stopped at this one a few times its close to my mom, the coffee is never as good as the other location, and since I go to the other location I know how the loading of my Gravity card works I stopped one time loaded $50 witch means I get a free coffee the girl helping me loaded the carded then she asked me for money for my coffee, I just loaded my coffee card !!! I don't know it was no name tags. I told her "you just loaded my card " her laughing that's $10 something for 2 coffee's I had to remind her that I get one of my coffee free, her response "my bad and laughs" makes me think how many people has she taken money from. read more

This coffee stand is my fave & gravity is my most fave coffee ever these days. I used to be an avid big foot java customer but the girls' salty attitudes detoured me away. I have not had 1 bad experience with gravity and the girls at the center st. location are super friendly and always have a smile on their faces!! (Stevie, Jordon, Lauren, Natalie, Angie, Diana, McKenzie and all the others, you are all rockstars) Not only do they know my plethora of drinks that my boyfriend and I drink there but they also have gotten to know me as a person and not just a customer. Best customer.service, ever!!!!! Keep it up girls. read more

I love stopping by on my way to work. The service is always great. They don't look flustered when the lines are long. The girls are super friendly and take the time to get to know their customers, China always asks how my day is going & if i'm headed to work and knows my drink by heart! She seems to show that she cares about the customers. Gravity also has a rewards system where after every so many drinks you receive a drink of your choice for free! They are on the more expensive side by they are delicious. read more

I came in and ordered a medium drip and the girls told me they only serve americanos. Initially I was hesitant to try one but they were so nice and persuasive that I agreed! I am so glad that i did. Ill never go back to drip or any other coffee place, americanos are the way to go! Ashley and Shiann in the afternoon are my favorites, they are so sweet, knowledgable and fun! Keep up the great work ladies!! read more

The girl lifted her shirt to show her butt off to my boyfriend, they're turning into sex driven baristas these days after the remodel with full body view windows and dress code of tight yoga pants and boots. I used to go here cause it's by my house but never again after that. No respect for me you don't get my money. I tipped 2+ dollars and frequented this place. No more. read more

I stopped by this coffee shop today and really enjoyed it. I got an iced vanilla chai with vanilla cold foam, which was super smooth, sweet, and perfectly spiced. My boyfriend tried one of their protein smoothies and loved how fresh and filling it was. The service was quick and friendly. Definitely a spot we'd come back to. read more

I went to the Parkland stand, and was met with AMAZING hospitality! The barista was kind, helpful, funny, and actually seemed interested in what I was saying. I don't usually write reviews, but I felt so strongly about Chloe - she is the standard of customer service in the food industry, and I can't wait to visit again! read more

This is my all time favorite coffee stand it is right down the street from me. The girls are always the best. They know what I want since I go there so much. However I just found out that my favorite barista got transferred to Lakewood. Gabby was the best! I'm going to miss her at the federal way location read more

The best gravity around. All the girls are super friendly and know me by name and actually make an effort to get to know their customers.They are very accommodating with my complicated orders. Mackenzie is amazing and always recommends amazing coffee that accommodated my non dairy low sugar requests. read more

Stopped by to try out Gravity for the first time, got in line there were 3 cars in front of me, I got to the window fast and the manager Jordon was awesome. I don't really know coffee that well so she suggested the "Force" it was amazing. Great service and was in and out of there with no trouble. read more

Their customer service is the best! I run around all day and have stopped in many a stands but when I left here I felt like the staff really did care how my days was going! What a great change from the gal down the road who could have cared less if I had stopped in or not. read more

The girls who work here provide the best service. They're always cheerful and genuine! I will go out of my way to visit this stand during my school year even though there is a Starbucks and Anthem Coffee on my campus. They can't compare to Gravity Coffee! Highly recommend! read more

Absolutely love this place! The girls are friendly and the coffee is delicious. They are always really efficient and my drink is always made exactly how I like it. You can tell they put their best foot forward for every customer and truly love serving their customers read more

Been coming to gravity for a while now, this is by far the best stand. Drink quality is consistent, staff is friendly and quick, most of the girls remember my drinks and even enter my rewards account without needing me to say my number. Top of the line! read more

Center Street gravity is one of my favorite stops! White coffee is not at many shops! My drinks are always consistent and I love the staff! They are always chill and good vibes! Highly recommend the hyper space! #gravity#staygrounded#energy!! read more

They are always pleasent and prompt to greet with a smile. I've never had a disappointing situation regarding there customer service. The coffee provided is just as high quality as any major chain. Great selection and great people! read more

Service here is always stellar and the drinks are tasty and consistent. Doesn't matter who makes it, it always tastes right. Been to a number of locations and really like Gravity Coffee. Happy to support this local coffee business. read more