Awesome experience not only did they get my oil changed fast, they even helped me track dog my run…read moreaway dog!

Oil change was priced well. Windshield wiper replacement cost more, which is absurd. They upsell…read morebig time! Also they failed to use a mat cover and got grease/oil all over my light grey mat! Honestly, offering cookies and flowers is less important than keeping my car clean! Very unprofessional!

Excellent trustworthy work every time. Highly recommend. Only drawback is I wish they had a more…read morecomfortable waiting area suited for customers.

I would recommend this service to anyone! Louis is a great mechanic and saved me thousands of…read moredollars!

Great service. Love the feedback on work needed. Waiting area needs work but overall good prices…read moreand wait times manageable.

I had my car tires rotated and the service was excellent. It was done in a reasonable time and at a…read morefair price. Thank you for the great service.

Horrible. Waited two hours before they even took my car into a bay. I made an appt and was told I…read morewould be done in 1.5 hrs. Not even close. I would have been in and out at a Jiffy Lube. I got a good price via Groupon, but the waiting is a waste of time. Would NOT recommend this place. Over all took over three hours for an oil change and tire rotation even with making an appointment

this store at 18951 state rd 54 33558 have a horrible manager, when I called the head office, they…read moreonly wanted store information but I made it sure to let them know that I wasn't complaining about the staff because, I do sometimes go there and staff helps me with my low tire and such. it isnt all store just the manager. We all can have a bad day but I don't think we should take it out on other people. First of all they are always more expensive than pepboys. I needed 4 tires and I already had a quote from pepboys but I called to check with tire choice since it could be easy walk ing back home. He gave me high price and I said oh same tire but I got different price at the pepboys. He told me we can beat it or do same I didn't even ask for price match so I said ok, drove there When he seen the print out, he was saying that is not the total I said only thing missing my military discount that is what the pepboy told me. He was so rude no it is not, we are not doing this I said I can call and clear it out while you can listen. He was no, there is no way, You are wrong, go there I said why are you being so rude? Than he gets more angry tells me I'm talking loud and he will call cop again I was like what? Loud and what is again? He says he called the cops many times for the customers I'm like are you for real, you know I'm the customer and all I told you. We can check, I'm not loud But I do want your name He writes his name and throws it to floor tells me to get out I'm shocked this is 8:30 No customers and a new day So it is not like he dealt with many people and he is tried I don't even understand why he was so angry so pompous so vile for no reason He could have told me Please call and let them give you break out than we can see, that is what I would have done. I didn't tell him, yes you have to match that price, he told me that and I wasn't demanding I only said they print out total price/ miles/ tire make- model That is all I asked from pepboys and I had 3 different price with3 different type All he needs to say, I'm not going to be able to match it or something I'm at the pepboys as of now and getting it done for the price they said I puzzled, this whole thing doesn't even make sense, I'm a small person, does not look dangerous, we didn't even fight, I didn't say, I'm not leaving, you have to give me that price nothing like that for him to say he calls cops for customers like me, it is unbelievable!!! For what? If you think he is normal and I done something wrong than ok but I'm giving you heads up! They don't deserve easy money from our community until they get better customer service...

From the time I walked up to the counter, he was RUDE! Barely gave me a chance to talk and demanded…read morea new diagnostic check when I just had one! Beware he's rude and money hungry!!

Honest, respectful and never tries to upsell you on anything that you don't need. I have been going…read moreto Boyd's for decades, even before Mr. Boyd passed. And the current manager and owner has maintained the exact same principles as Mr. Boyd had. Just really good people who know how to fix cars.

Yo. I gotta tell ya. In general, Firestone gets my business every time. The work is guaranteed,…read morethey don't mess around & they are always friendly. But this one. Above & Beyond. I had gotten a quote for some work I needed done, and wanted a second opinion. And Dylan found discounts and refunds and warranties that I wouldn't have even thought to ask about. And the mechanic, Matt, was just so chill about answering my ignorant questions about what was what. Great vibes from everyone. Patience. Transparency. Everytime guys. I'll go there everytime.

It's so unfortunate having inconsistent service. A couple weeks ago I purchased 4 new tires,…read morespending upwards of $1500. I had a great experience. After picking up my vehicle, the following day I had a "tire pressure low" warning. So I called Firestone and was told I didn't need an appointment and to just stop in when I had time. I also checked the pressure on all 4 tires and not only were all 4 a different PSI, but none of them were even close to the manufacturer recommendation. I ended up stopping in and was told it would be a 3 hour wait, for a patch repair. I explained the conversation I had previously with them, explained about the pressure readings, etc. and was told "it's possible you have a nail, there's so much construction". I hate being spoken to like I'm a complete idiot by someone that's barely graduated high school. I told him I wasn't waiting 3 hours and requested an appointment. The next available was Sunday (it's Friday), at 9am. I took the appointment and asked how long it would be. He said about an hour. To which I inquired about the duration, as that felt excessive. He proceeded to tell me that it all depends on how many walk ins they get. You see my confusion now, as I'm making an appointment, why would walk ins impact me at all? I asked him this, to which he tells me "we prioritize appointments but you never know, so we recommend you call before coming in". To end the visit, I confirmed that "I'm making an appointment, but I need to call an hour before to confirm that when I come in for my APPOINTMENT, that I won't be waiting around forever because walk ins have become a priority". He confirmed that is the process. After spending $1500 I expect much better customer service for an issue that didn't exist before our original interaction. More to come pending the "appointment"...

These guys are great. I've been going here for 22 years. And I'm in Valrico, now, so it's over half…read morean hour to drive over there. But never fails. If I pull up no appointment or anything, have a tire problem or brake problem or whatever they're always there to instantly help me even if they have a big crowd. We took my roommates car in there, monday. 2 Mercedes tires, he had a nail and 2 of them. The guys totally took the tires off. Looked for the leaks pulled the nails out didn't have to plug them because they didn't go all the way through. And didn't even charge us? That's amazing Customer service! That's why we keep going back there!

They did the job correctly the 1st time and prices seem reasonable. Lots of car knowledgeread more