I finally found a family owned auto body shop near me. To say I am impressed is an understatement…read more Richard fixed my brakes at a very reasonable price and responded to my questions right away. Carla was so sweet and explained to me how to get there and we talked while my vehicle was getting fixed. They are still a semi new business and I wish them all the luck. I will for sure be going back to see them for future vehicle service!

From the owner: Rapid Automotive And Mobile Service specializes in auto repair, car battery, auto belts, car…read morebrakes, car clutch, car transmissions,, diagnostic (full vehicle inspection), electrical diagnostic, engine services, vehicle exhaust system, vehicle filters, vehicle fluids, fuel systems, vehicle heating, vehicle AC, hoses, ignition, vehicle lights, vehicle sensors, car sensors, vehicle suspension/steering, switches, ( Rotation, Spare tire installation), car windows, wiper system.

My daughter thought her check engine light was on, so she brought it to Christian Brothers for a…read morediagnostic test. So we left it there and got a call about 15 minutes later saying it was just her tire pressure light. They could've easily charged her the diagnostic fee and she wouldn't have know any better, but they didn't. Very honest, and they just earned a lifelong customer. Highly recommend!

Oil change was priced well. Windshield wiper replacement cost more, which is absurd. They upsell…read morebig time! Also they failed to use a mat cover and got grease/oil all over my light grey mat! Honestly, offering cookies and flowers is less important than keeping my car clean! Very unprofessional!

Excellent trustworthy work every time. Highly recommend. Only drawback is I wish they had a more…read morecomfortable waiting area suited for customers.

I would recommend this service to anyone! Louis is a great mechanic and saved me thousands of…read moredollars!

Great service. Love the feedback on work needed. Waiting area needs work but overall good prices…read moreand wait times manageable.

I had my car tires rotated and the service was excellent. It was done in a reasonable time and at a…read morefair price. Thank you for the great service.

Horrible. Waited two hours before they even took my car into a bay. I made an appt and was told I…read morewould be done in 1.5 hrs. Not even close. I would have been in and out at a Jiffy Lube. I got a good price via Groupon, but the waiting is a waste of time. Would NOT recommend this place. Over all took over three hours for an oil change and tire rotation even with making an appointment

this store at 18951 state rd 54 33558 have a horrible manager, when I called the head office, they…read moreonly wanted store information but I made it sure to let them know that I wasn't complaining about the staff because, I do sometimes go there and staff helps me with my low tire and such. it isnt all store just the manager. We all can have a bad day but I don't think we should take it out on other people. First of all they are always more expensive than pepboys. I needed 4 tires and I already had a quote from pepboys but I called to check with tire choice since it could be easy walk ing back home. He gave me high price and I said oh same tire but I got different price at the pepboys. He told me we can beat it or do same I didn't even ask for price match so I said ok, drove there When he seen the print out, he was saying that is not the total I said only thing missing my military discount that is what the pepboy told me. He was so rude no it is not, we are not doing this I said I can call and clear it out while you can listen. He was no, there is no way, You are wrong, go there I said why are you being so rude? Than he gets more angry tells me I'm talking loud and he will call cop again I was like what? Loud and what is again? He says he called the cops many times for the customers I'm like are you for real, you know I'm the customer and all I told you. We can check, I'm not loud But I do want your name He writes his name and throws it to floor tells me to get out I'm shocked this is 8:30 No customers and a new day So it is not like he dealt with many people and he is tried I don't even understand why he was so angry so pompous so vile for no reason He could have told me Please call and let them give you break out than we can see, that is what I would have done. I didn't tell him, yes you have to match that price, he told me that and I wasn't demanding I only said they print out total price/ miles/ tire make- model That is all I asked from pepboys and I had 3 different price with3 different type All he needs to say, I'm not going to be able to match it or something I'm at the pepboys as of now and getting it done for the price they said I puzzled, this whole thing doesn't even make sense, I'm a small person, does not look dangerous, we didn't even fight, I didn't say, I'm not leaving, you have to give me that price nothing like that for him to say he calls cops for customers like me, it is unbelievable!!! For what? If you think he is normal and I done something wrong than ok but I'm giving you heads up! They don't deserve easy money from our community until they get better customer service...

From the time I walked up to the counter, he was RUDE! Barely gave me a chance to talk and demanded…read morea new diagnostic check when I just had one! Beware he's rude and money hungry!!

Honest, respectful and never tries to upsell you on anything that you don't need. I have been going…read moreto Boyd's for decades, even before Mr. Boyd passed. And the current manager and owner has maintained the exact same principles as Mr. Boyd had. Just really good people who know how to fix cars.

Yo. I gotta tell ya. In general, Firestone gets my business every time. The work is guaranteed,…read morethey don't mess around & they are always friendly. But this one. Above & Beyond. I had gotten a quote for some work I needed done, and wanted a second opinion. And Dylan found discounts and refunds and warranties that I wouldn't have even thought to ask about. And the mechanic, Matt, was just so chill about answering my ignorant questions about what was what. Great vibes from everyone. Patience. Transparency. Everytime guys. I'll go there everytime.

I came in for an oil change. They told me I needed bushings replaced for $1948.78 and brake rotors…read morereplaced for $586.97. I recalled that the brakes had been replaced within the last year and checked the paperwork when I got home. Thank goodness I got suspicious when the brakes were mentioned and I didn't get the work done! I went to a REPUTABLE and HONEST shop today. They looked at the two issues and said that they did not need to be repaired. I showed them the written quotes and they were shocked!! This Firestone shop was intending to take me for $2500 of work that did not need to be done. Beware of this place! I suggest you go elsewhere. I was lucky that I got suspicious. I hope someone in their corporate office reads this. The other posts about morally questionable and dishonesty are right on target! BEWARE!!

These guys are great. I've been going here for 22 years. And I'm in Valrico, now, so it's over half…read morean hour to drive over there. But never fails. If I pull up no appointment or anything, have a tire problem or brake problem or whatever they're always there to instantly help me even if they have a big crowd. We took my roommates car in there, monday. 2 Mercedes tires, he had a nail and 2 of them. The guys totally took the tires off. Looked for the leaks pulled the nails out didn't have to plug them because they didn't go all the way through. And didn't even charge us? That's amazing Customer service! That's why we keep going back there!

we were actually considering to get tires here but! a rude bald guy said we couldn't park in front…read moreof his shop and go to the pawn shop right next to his shop. all we wanted to do was find parking without any damage done to our car! When we were apologizing He came at me and my siblings rudely. Telling us we couldn't park there . When we were being understanding he Stated he "doesn't care " driving away potential customers ...

Yea last time coming here. 1st time $250 for tire & now I came for oil change and they consistently…read moretry to up sale me for 2 new tires. After I said no the 1st time, leave it. It's not in my budget. Unless you paying for it, stop offering! Then going to hang up on me mid sentence cause I'm explaining why I can't afford it. Then you shouldn't have asked again!

I had a tire get ripped and made an appointment for 12pm the next day. When making the appointment,…read moreit showed 3 types of tires in stock at this store. I made the appointment and recieved 2 emails no later than 10 min after. The first email was saying that the store needs to confirm the appointment and the second email was stating that the store confirmed it. The next day, I drove my car to the shop and walked in to give them my key. I told the sales rep in the front my appointment time and where my car was parked and she then asked me what type of car I drove and confirmed the tire size. I had no issues signing in and then went next door to eat lunch and do some work while I waited. I get a call an hour and 20 min later from the sales rep stating that I needed to come get my car because they had no tires availiable in my size... I asked her how that was possible when the website stated that they had 3 different types availiable and she responddd with "ya, sometimes the website says that we do have them. But we really don't." I asked when they would and she said she can get some ordered to be delivered Sunday and that I can just "drop my car off anytime on Sunday". I told her I wanted to make an appointment so I don't get turned away and had her put me down for 2pm on Sunday and told her I would be there soon. When I got back to the shop, she was in the Bay Area unloading tires and they had some mechanics up front. I told them my name and car type and they were unable to locate my key. One of the mechanics went to the Bay Area to ask the sales rep and you could tell by her demeanor that she clearly did not know nor cared to help them find it (they asked her twice). They finally located my key and one of the reps tried to ring me up. I told him nothing was done on my car so I would not pay. Come Sunday and I dropped off my car once again. When I walked in, I told the sales rep (a different woman) my name and appt time. Upon first look, she stated that she could not find my reservation and asked if I was at the wrong store. I told her what happened Friday and she eventually found my reservation. I confirmed that they did have the tires and left with my husband. When I was called back to pick up my car I paid and went home. When I arrived home, I looked at my receipt and noticed that the tire price was not what was advertised online (online: $99, I paid: $109). I realize this was my fault and decided it was not worth dealing with. I will say is that I will never go to this store again. The staff is unorganized and does not take the time to update the site nor confirm that the tires are availiable before confirming the appointment. Even if they do not have the bandwidth tho do that, they could have confirmed upon my arrival and it would have not been an issue. Instead it took them over an hour to realize it. There is also 2 other stores very close that they could have gone to retrieve the tires if they were availiable since the appointment was already confirmed. Many of us do not have the time nor luxury of taking a day off to play these games. The staff had 2 chances to notice that they did not have tired in stock. I was lucky enough that I was able to telework for the day since I had no appointments. I would advise the store owners and managers to better inventory their stock to avoid things like this in the future.