I think I found the place for my car. They are very fast and no pressure. I have been talking my car to the dealer for all my life and I know I have been ripped off. I wish I found this place sooner. read more

Very friendly staff. In and out in 20 min or less. I liked how the timer was counting down on the wall letting me know how much longer.

Super fast was there 15ish minutes with a count down board for when your vehicle will be done, no pressure to buy all the "add on" stuff that other places seem to do They were all really friendly and they even checked a couple minor things in my car for free and vacuumed my floors EXCELLENT SERVICE!! couldn't recommend it more! read more

Ok to BYOO, Bring Your Own Oil and filter. Great, friendly crew. And of course quick. What more can you ask for?

To start with I've been coming here for years, since before they moved to new location. I sent my 19 year old daughter up there to get the oil changed on now her 2002 Camry before a trip and she walked away with a $76 bill (which was more than she budgeted) - mostly my fault as the prior time I was in I had used the high miles synthetic blend - she didn't know to ask for the regular cheaper oil. I recently took my K3500 diesel pickup in there for oil and it was only $62. The manager called me to explain the bill, thanks John - I will keep going back as they are a good local business. Now if only it was a little cheaper... Try to find coupons if you can as it will bring the price down for those families that service multiple cars there. read more

Do NOT visit Bothell Grease Monkey-they have the worst level of customer service imaginable. Went in to get my battery replaced. Left with my radio/Bluetooth & front console not working at all. Everything was fully functioning prior to my service. The Manger was completely unapologetic & unwilling to to rectify the problem. Treated me like an idiot which I do not appreciate. Now I'll have to pay $500 to get this fixed at my dealership. Spoke to their GM-he & owner are unwilling to fix the mistake THEY caused. They also lied to me saying my car was due for an oil change (they said every 5500 miles) when in fact the dealership informed me that it's due every 10k! While this location is convenient do not go here-their customer service is terrible and they will not fix their mistakes. read more

I wish I had discovered this place as soon as I moved to Washington State. These guys did such a great job with my little car, despite the fact that I took it in for an oil change during a Seahawk's Playoff Game...initially there was one other car, but after those people left, I was the only car there...it's like people were watching the game, or something. In addition, I wasn't met with any attitude such as, why aren't you watching the game? Conveniently located across from Safeway grocery store, and they have a comfy lobby to sit in, with a large TV. I'll definitely be back for loyalty points. Anyway, they took a lot of time with my car, and I was able to watch the entire process, so I know that it was done right. I explained to them, before they even looked at my vehicle for the oil change, that my car was having an engine revving issue, which was supposedly fixed 10 days ago (though not). They explained that they had a service that would help with the issue, Fuel system cleaning, which was $69.99 addt to the oil change***I really appreciate how they were able to take the time to show me what was needed and **I saw with my own eyes the valve that was clogged with grime. Then I saw them also do all of the work, so it was like *total transparency* I didn't feel that they were talking down to me as a "clueless female," instead I felt like I was actually treated with respect. Now my car is running better than it has ran in an *entire year.* I will refer all of my friends here. GO SEAHAWKS! read more

Superior experience with the exception of the price. $90 for a routine oil change is a bit much. I can take it to the dealership for half that price and will return to doing so on my next oil change. read more

The guys here were nice and didn't try too hard to upsell me. They also let me know what I should be considering for my car in the near future. They were fast, friendly, and affordable. Plus, I got a coupon for my first Yelp check-in. I'd suggest them. read more

Cheap, fast, customer service on point. 9$ yelp check in coupon, complimentary drinks, free WiFi. Nothing but upside to this place.

People were great and fast. Will probably end up here for my next oil change. Oh you want me to write more yelp? Alright I've written more. Just post this crap. read more

First time going here, very nice employees. They were super fast, I think it's a great place for an oil chance.

I took my 2006 Chevy Colorado in for an oil change and other services. They made a mistake when they mixed up my headlight replacement but when I came back they made it right and went above and beyond. Excellent service! read more

Used the Yelp coupon and dropped my car of and picked it up and was surprised they also good job cleaning my car. Prices are the same as other places but feel better going here. read more

This was my first time here getting a full service oil change. The guys are quick, friendly and super helpful. They give recommendations but you never feel obligated to get them done right away or upgrade. read more

As a woman, I have found it extremely difficult to get an oil change without dishonest and manipulative mechanics trying to swindle me into paying for additional unnecessary services. The people at this place are professional, friendly, respectful, and HONEST. Highly recommended :) read more

Quick, kind, efficient. Thank you for taking care of my car and getting it done fast!

I've been coming to this place for years, due to being so close to my office. They have always been great, last time I went they even changed out my front left blinker light with Orange Bulb because it was out, they ran across the street to auto parts store because they didn't have the exact bulb in stock for me. pricing is similar to other Oil change shops, but you can always get coupons to lower the price. Great little shop that's been around for years, if your in Bothell and need an oil change, check this place out. read more

Great service, very informative group of guys. Just bought a used 2005 Denali and had them check it out for me. They said all was good but just recommended a transmission flush and coolant service. They did a great job, I will be back for oil changes. read more

Friendly, competent service, and no hard sell on all the money-making extras. We've been here several times and have made this our "go-to" place for oil changes... read more

Great service and very fast. The waiting room was there I clean and there were lots of toys for our daughter as well as complementary juice and water which made it very easy for her to sit still while we were waiting. The service is steller, they quoted us 19.99 for an air filter but it turned out to be 24.99 but they honored the price they quoted. We will defenetly by back. read more

Good service, but very, very expensive and everybody is told they need more than just an oil change, to up the cost even more. Will find some place cheaper. read more

I have been going to this Grease Monkey for at least 7 years and these guys are great! Great service and they always honor the coupon rate, even if I forget it at home. I always bring my own oil with me and they never have any problems with that. They also don't try to sell me things or services that I don't need. I value that in a worthy company, or rather a company worthy of my business! read more

I stopped in for new wiper blades on a busy Saturday. They were at my car taking my request before I got into the parking lot. The guy explained my options and had them installed in about 10 minutes. Great service and so easy. read more

A couple of months ago, after receiving the most appalling service at Sears Auto in Lynnwood, my husband stopped in at this location, on his long commute home, since he remembered how awesome they were previously, when we lived closer. He needed a brake job, and a belt changed, and entered this location on the off-chance they could help him. They didn't know the hell he'd gone through already at Sears, and he didn't bore them with the gory details, but they got to work on his truck, had it all fixed, lickity-split, and all for a price that was literally HUNDREDS less than Sears. In addition, he didn't need half of the things he'd been told he needed, they looked at him aghast when he asked them "are you SURE?" When he came home and told me how amazing his experience was, the pair of us were almost in tears! They had no clue, but hopefully now will, how happy they made us, and what a godsend they were! They were just a good bunch of guys, doing a normal, good days work. Thank you!!!! (Insert kissy-face emoji) (I also recommended them to a coworker, who popped in for an oil change, shortly after this. She received the same fab service, PLUS they offered her a coupon as she paid!) read more

I would like to take a second to RAVE about Grease Monkey in Bothell. They were excellent in every area, including: Availability, quick service, being thorough, answering any questions I had and explaining the answers in a way that anyone who knows nothing about cars (like me) might understand. Jon was extremely attentive in letting me know what was happening, James gave me a referral to another full-service garage that he had been to himself, that could help me with what they couldn't, and even the price was out-of-this-world cheap for any kind of car repair. 5 stars all the way, thanks you guys! :) read more

They are very nice and professional. I even went there one time as my check engine light came on and they were able to tell me the error code as well as what to do about it and cleared out the light for me. I will go there for all my future oil changes. They even vacuum my car for free read more

I am a very discerning car guy. Grease Monkey has been very good to me for all of my 8 years residing in Bothell. I have a work van with a thousand grease fittings that need particular attention, regularly. If I ever need anything, I drop in and have them look at my vehicles, and they give me honest, objective advice. It is the best lube place in the area. They do clean, competent work. I highly recommend them! read more

I recently went here to get my oil changed. I have never been to grease moneky, I usually go to Penzoil. The thing I like about grease monkey is that they dont pressure you AT ALL. They told me my radiator fluid needed changing, but I could wait till a couple more visits. They also helped me figure out why my check engine light was on. LOVE this place and will be going back. Excited for their new location to open up. read more

They deserved to be given 5/5. Work 5/5 People 5/5 Taking care of your car 5/5 Price they Charge 5/5 Complaints 0/5. :) :) read more

I typically go to my full service mechanic even for my oil changes but he has been so busy that I have not been able to get an appointment. So to Yelp I went and was pleased to read so many great service experiences from many different customers. I filled in the Yelp $9 off contact us, asking for an appointment the next morning and Al responded promptly confirming the time with a "We will see you then!" Nice!!! Pulled up to smiling John, picked the oil, listened to additional services offered but did not feel pressured. Sat in the extra clean waiting room and in 15 minutes-DONE! James finished by reviewing my transaction at the register and I shared my yelp search that brought me to them. I complimented him on their terrific reviews which he so appreciated. James said, we try really hard and he is right...thinking it wise to come back again where my business experience is great and appreciated, plus $9 off was nice too! read more

This place is so wonderful! Came in early for an oil change and was in and out within 16 minutes! They always have coupons and I think the price is reasonable for everything they do. They don't even bother you about getting other things done either. Super friendly staff. Will definitely keep coming here for all future oil changes. read more

Not helpful or friendly place. This is the 2nd time I've come here and they've quoted me a different price without notifying me first. I thought maybe since I lived walking distance to them I would try them again but I was wrong. They told me when I dropped off my car it would be $74.99 when I went up to pay after 45 minutes of waiting they said it was $109. The cashier was condescending and rude when we tried to explain this was not our fault they made a mistake. The cashier then said he would fix this "great injustice " this time and went on to say why the guy that quoted me was wrong, like we should've known better! I will not be going back there again. I don't like a place that doesn't honor their mistakes. read more

A little on the expensive side, but such a positive experience! My boys all loved the complimentary chewing gum and juice boxes, and I loved that they were happy while we waited. It was quick and professional. I only wish I had known ahead of time that they were going to vacuum my car (it was included in the oil change) - I would have cleared out our junk so it was possible to vacuum! As long as I get another coupon (I received a discount on our first visit for checking in on yelp), I will be back! read more

They told me that the air filters needed to be replaced. I told them I have them in the trunk and I can replace them myself. They told me they would install my air filters I had for no charge since they would have to do the work anyways. Appreciate the great customer experience! I'll be coming back. read more

I've always gotten good service from Grease Monkey here in Bothell. I like that if I forget my coupon they honor it.

Very pleased with the service, cleanliness, and the juice box our daughter enjoyed!

Always fast and friendly and don't make you feel obligated to get extra services. Done in thirty mins and showed me how to change my own air filter. read more

This is a big thank you to the great guys who came to my rescue . I coasted in as my Jeep decided to die on me. Not their area of expertise but they ran out to see what they could do to help. Got me started and headed to a recommended place for service. read more

This place rocks !!!! James was super nice and helpful, Andres was really nice as well. Thank you guys so much for making it quick and easy!! I love how you all are so knowledgeable and really friendly. Thank you thank you!! They went above and beyond my expectations with even checking on a few extra concerns I had with my Jeep! read more