I received a full synthetic oil change today. I purchased a coupon from groupon and the scan was…read moresimple to get started. I loved that they immediately started my oil change while getting my information into their system. Very useful having two individuals on the job! I was shown the oil stick after it was finished, and she explained any extra charges well- which I must add, this is the first place that isn't greedily trying to add other services. I will be coming here again. The value was GREAT and service FAST (Figuring I was their first customer. I came at 7:35). The manager confirmed all my fluids were refilled, reset my dash light, and asked if I needed anything else- Perfect!

Our first time to Valvoline Instant Oil Change. My husband has always done his own oil changes. We…read moredecided to give them a try and they didn't disappoint. They greeted us with a smile and they let us know our charges upfront and Joe the assistant manager Joe kept giving us updates through the whole process. Great team work and we will be back. Worth the money.

These guys are great! Their honest, I don't have a l,ot of miles and if I come too soon they inform…read moreme. Slot of places would just go ahead and charge you. Today I pulled in and said I Couldnt get my tire air gage to go off. Richard was patient checked all my tires and I wasn't running the right amount of air! He said drive a little bit if the light doesn't go off, its a sensor issue and you'll need to see a tire shop! After thanking Richard for helping this old lady, I pulled out and my light went off!

Convenient East…read more Fast Professional These guys are top notch Recommended a few things I needed done and I was out of there in less than 20 minutes Now that's speed

Words can't describe how stress free this experience is. Alexis helped me out and I got a full…read moresynthetic oil change. Look on their webpage for coupons. You never know what you find! I was greeted immediately pulling up then helped out with the options. The oil change took about 20-25 minutes. It was so fast and efficient. I love how they show you the oil at the end before you drive off. Definitely proves the quality and time the team takes. This location is so convenient to get to. They have a lobby area and free WiFi. I'll always keep coming back! Best service in town!

This was my first time coming here and I brought my brand new car to get the AC refilled. I paid…read more$480 for the service. Only two months later, my AC was blowing hot air again. I went back and they told me there was nothing they could do unless I paid to refill it again, but they offered a small discount. I asked if they checked for leaks before doing the refill, and they couldn't give me a straight answer. Then they told me I should go back to the dealership where I bought the car to fix the AC issue. I feel like this should have been checked before charging me almost $500. Very disappointed with the service and I would not recommend this place for AC work.

Raul, is very knowledgeable in everything he does. His Service was amazing & Doesn't waste time on…read moregetting your car in and out . His Quality is outstanding and very trustworthy. His Value has always been keeping it honest and being real with his customers. I've been using Raul for many years and I referred several people to him.. He has a great reputation and good rapport with the community. I will most definitely continue to use him. I promise you will not be disappointed

Service is top notch, drove up and he took the time to look a look it was something simple easy…read morefix, Raul did not make a project out of it. He is honest and knows his stuff! Raul's staff is a perfect team, they work well to get things done. They even have the St. Lucas Cafe trailer out front to get you kick started in the morning with delicious coffee and sweets!!

I've been coming to this shop for about a year now because of how well I'm always taken care of…read more The first time I came in was after hitting a curb hard, my right wheel started making a strange noise. Thankfully, I brought it in when I did, because I learned my wheel could have come off if I hit another bump. The team fixed it quickly and thoroughly, which gave me a lot of confidence in their work. Since then, I've returned for other services, including when my A/C went out. They handled it swiftly, and I really appreciated the shuttle service while my car was in the shop for two days. The trust and peace of mind this shop has given me keeps me coming back, not only for repairs but also for my regular maintenance.

I had a BG Cooling System Service done on my vehicle in April and on Friday the cooling system…read morecompletely failed. When I called to get help I was informed there was no warranty and they were not responsible for anything that caused my car to overheat. I asked if they stand behind the work they do and again repeated that there is NO waranty . I would have to pay to get it towed back to their location and pay $200 for a diagnostic that doesn't include or wouldn't apply to any further work required on my vehicle. To say I am extremely disappointed and upset is a huge understatement. I would NEVER take my car there or recommend them to anyone. EVER.

Just want to say thank you to this team of young men. I was able to grab one name, Andrew. The…read moreother two gentlemen assisted with the initial start, and the other one helped change the oil and the air filters. Very professional, courteous and above all else friendly group of gentlemen, whom each provided excellent customer service. I believe I was the first customer for this morning. Another car approached and the First technician went to assist that guest. The initial contact he provided was excellent, very thorough and polite. I spent most of my time looking for a coupon on my email that they sent out from oil changers. But the 3 technicians each struck up a friendly customer service oriented conversation. They each started and ended my service very positive and professional. I've been a customer of oil changers for years, and this location which is closer is the reason why I keep coming back. Quick, efficient, and the customer service is excellent. Thank you guys! And keep on. :))

The Technicians are wonderful. They are friendly and helpful…read more It wasn't time for my oil change, they checked everything, changed my windshield wipers. And sent me on my way! Come back in a month! I love those guys! See ya in a month.

Booked a routine service using their online portal. Didn't wait at all for drop off, everything ran…read moreon time and the job was completed when they said it would be, love not having to wait around and run late for my appointments! Great service as always and was able to take my car out of town--trust worthiness is worth it all to me thanks guys!

I've had around three sets of truck tires installed at Fresno Tire Co over the years, and each…read moreexperience has been noticeably worse than the last. What used to be a dependable shop has turned into constant delays, poor communication, and unrealistic time estimates. Even simple flat repairs became frustrating -- I'd call ahead, be told "30 minutes," then end up sitting there for two hours. This most recent experience destroyed any trust I had left in this shop. I originally had a quote elsewhere for $1,158 out the door for tires. Fresno Tire Co quoted me $1,143, but then added an extra $18 tax charge at checkout that was never mentioned beforehand, meaning they didn't even beat the competitor's price. I should have gone with the company that was upfront from the beginning. I called Friday to confirm the tires were in stock, called again the day before my appointment, and dropped my truck off before they even opened so they'd have the entire day for a simple tire install and alignment. I over-communicated specifically to avoid this kind of situation. Then at 3 PM they called asking whether I wanted the white or black side of the tires facing out, which made it obvious the work had barely started and there was realistically no chance the truck would be finished by closing. At no point did anyone communicate delays or mention they didn't even have an alignment tech available. Instead, it felt like they were trying to lock me into the tire install so I couldn't back out at that stage. The alignment was especially important because I had just installed new shocks and didn't want to destroy brand-new tires driving home with a bad alignment. Because of that, I had no choice but to leave the truck there overnight for a second day. On day two, I received another call around 3 PM saying the truck was finally on the alignment rack, followed almost immediately by another update claiming it had just returned from a test drive. None of the timeline ever made sense. The worst part was dealing with the service advisor/manager. Every update felt made up: first the truck was coming off the alignment rack, then it had just returned from a test drive, then suddenly they were heating frozen bolts "for hours," which was supposedly the reason the alignment took so long. It constantly felt like salesman-style excuses instead of honest communication. On top of that, he interrupted me and literally said, "I'm going to stop you right there," which was incredibly disrespectful considering how patient I had been and how many opportunities I gave them to make things right. After keeping my truck for two full days for what should have been a one-day appointment, they returned it pulling hard to the right with the brake, ABS, and traction/VSC lights all illuminated while still insisting the alignment was "great" and the truck drove fine. I had to immediately turn around and bring it back within minutes of leaving. Only then did they refund the alignment. I even called the following day hoping to speak with the owner and give the shop one last opportunity to address everything professionally. Unfortunately, it was more of the same. Instead of actually listening to my concerns as a longtime customer, I was constantly interrupted and talked over. At that point it became clear the problem wasn't just the poor workmanship or delays -- it was the complete lack of respect and accountability shown throughout the entire experience. What finally confirmed everything for me was taking the truck to another shop that actually cared about doing the job correctly. They immediately noticed Fresno Tire Co had balanced the tires improperly. Two wheels had roughly 16 wheel weights stacked on them, looked terrible, and even had mismatched black and silver weights. The new shop explained that Fresno Tire Co should have rotated the tire on the wheel to achieve a better balance instead of just piling on excessive weights. After properly balancing them, the new shop only needed around 3-5 weights per wheel. The biggest issue now is trust. From the first phone call to the final pickup, I felt misled, disrespected, and treated like a fool. I gave them communication, flexibility, and plenty of time, and somehow got my truck back in worse condition than when I dropped it off. I used to trust this shop, but after this experience I can no longer recommend Fresno Tire Co to anyone. Avoid this place.

I ended up at this Les Schwab location after another tire shop in Clovis dropped the ball on a tire…read moreorder right before an urgent out of town trip. I needed a specific size for my Tesla Model X, and Les Schwab was the only place in town that had them in stock. That alone saved me. I made an appointment for the next day, dropped my car off about 30 minutes early, handed over the keys, and walked to a friend's apartment nearby while they worked on it. I was told the car would be ready in about two hours. When I checked my vehicle's app later, it had not moved. I called to ask if it was ready, and they said they were right in the middle of working on it. Almost immediately after that call, I saw the GPS start moving. I understand shops get busy or run behind, but a little more transparency would have been appreciated. If they were delayed or backed up, just say that. That said, the staff was genuinely friendly from start to finish. Every time I called, they answered promptly and gave me updates. About 15 minutes before closing, they called to let me know the vehicle was ready. The actual work was excellent. The tires were mounted and balanced perfectly, and they did not scratch my new rims. Everything has performed flawlessly since then. No vibrations, no issues, and the tires have held up great. While the timing could have been better, especially with a scheduled appointment, the overall experience was positive. They had the tires in stock when no one else did, treated me well, and delivered solid workmanship. I would absolutely return to this location and recommend them to others, especially if you need something specific on short notice.

Attn: Students or ladies! I've been visiting Les Schwab for many years usually for an oil change,…read moresafety travel checks, and tire rotation (usually set an online appointment). The Nees locations provide professional service and quality work for a reason price. While cleaning my car yesterday I found a nail in my tires and bought it in for a complimentary tire repair. When it comes to road safety I trust Les Schwab!