Good place to get your oil changed. Friendly service and you can tell that they care. I was a…read morelittle sad to see that the guy who used to change my oil. No longer works there. However, I will still continue two patronize this place, as they are very good at what they do and friendly.

The work was done well, and I have no complaints about the quality. The waiting time could be…read moreimproved.

KLM continues to exceed my expectations of what a world class family run business is supposed to…read moreexhibit: class, humor and professionalism. Mr. Hernandez has run this business like a well oiled machine (no pun intended). He has thrived and long since arrived. I always feel welcomed and appreciated and have been a long running customer for years now. He understands my concerns and has yet to disappoint. I would recommend this place to anyone and is always top of mind when people ask me about taking their cars in.

My car had a coolant leak. I took it to Mercedes and was shocked by the amount they quoted to fix…read moreit. I called a few places based on reviews and settled on KLM as they were the most responsive and personable. I took my car in a few days later and picked it up the following day. My vehicle was fixed as promised. The staff here were very welcoming, knowledgeable and helpful. The price I paid was a fraction of what the dealership wanted to charge and more on board with what my research online said it should cost. I'm very pleased with my decision to take my car here. I was apprehensive because it's a European car. But, my mechanic Antonio actually used to work at a Mercedes dealership. I would recommend KLM to friends and family and return. They fixed my car and saved me money!

District Manager Andre Jones and his staff Nate and the others are superb when it comes to customer…read moreservice. I was heard when it came to servicing my vehicle and the care for getting the job done and doing it well and quickly. Thanks again, Take 5 and Staff Cynthia J.

I was in and out on a Friday morning and the guys are professional and have nice positive energy I…read morealso didn't feel oversold! Definitely gonna be my go to spot for oil changes. Prices the same as expected for nowadays I'm happy!!

Slow slow slow. And the up charges. Good grief! They always want to sell me an air filter and…read morecabin filter every oil change even though I change those out myself. And their filter prices are a insane markup. $109.95 for an oil change is just ridiculous. Last month here was my last time with these guys. I'd rather just go to the Ford dealer at this point.

Always get exceptional service from these gentlemen! I've…read morestopped in just for coolant tap off , and the Staff is always willing to assist. I'll only go there from all things related to my vehicle

I pulled up to Express Oil Change 15 min before they were about to close, in need of some help with…read moremy front, right tire. Due to timing and my uncertainty of the problem that was triggered the night before by running over a curb, I was hopeful but not expecting that I would be seen by COB. They quickly reassured me with a consult, putting air in my tires for free. The guys that work there are consistently friendly, professional, and service-orientated. I am incredibly appreciative of what they offer and encourage readers to make this the go-to place for all your car's needs!

We brought our Jeep in about a week ago for an oil change. While we were there, we specifically…read moretold your team that we were about to leave on a road trip and needed everything double-checked to make sure the vehicle was safe and ready to travel. One week later, we left for that road trip and almost immediately received a low-pressure notification from the vehicle. We turned around, went back home, and found oil all over our driveway. We are now sitting at a Firestone waiting for them to fix a leak at the oil drain plug that was completely ignored by your technicians. Furthermore, the only oil they found in the vehicle seems like old oil that was never changed in the first place. This is completely unacceptable. We did exactly what responsible customers are supposed to do. We brought the vehicle in before a road trip, clearly explained the situation, and trusted your staff to do the job properly. Instead, we are dealing with a potentially serious issue, a ruined travel day, oil on our driveway, and the added time and expense of having another shop inspect your work. You have lost us as customers permanently. I also want to be very clear that I intend to make sure people know exactly what happened at this location. I will be sharing this experience honestly and publicly because I do not believe people should trust a shop that sends a customer out the door after an oil change and "road trip check," only for that customer to find oil leaking all over their driveway a week later. This was careless, unacceptable, and completely destroyed our trust in your business.

Mr Vance (Russ?) had his hands full but took my car in right away to fix a flat tire…read more I was out of state, definitely not a repeat customer, but he treated me like royalty! All on a Sunday. It's good to know there are still people like that to do business with, Thank You !

Super helpful and kind. I had a near flat and it was easy to drop off. Very communicative with…read moretexts. Recommend

5/5 I've been…read morebringing my vehicles to Mac Crawford for well over a decade, and there's a reason I continue to come back. Mac is reliable, honest, knowledgeable, and his prices have always been fair and affordable. I've never felt like I was being sold something I didn't need, and I've never had an issue with the quality of his work. That kind of trust is hard to find when it comes to auto repair. What I appreciate most is that you don't feel like just another number here. Mac takes the time to explain what's going on with your vehicle, what actually needs to be done, and what your options are. There's a level of personal service and accountability that you just don't get everywhere. There was even one occasion when my vehicle needed something Mac wasn't able to handle. Instead of attempting a repair outside of his expertise or simply turning me away, he referred me to someone who could take care of it properly. That told me everything I needed to know about his integrity. He knows what he's doing, and if something is outside of his scope, he'll be honest about it and point you in the right direction. After more than ten years of consistently good experiences, I can confidently say Mac is someone I trust with my vehicles. Great service, fair pricing, honest advice, and someone who genuinely treats his customers like people rather than transactions. I wouldn't hesitate to recommend Crawford's Auto Repair.

My car is 11 years old, which means it's about time things start to wear out. I moved to Marietta 5…read moreyears ago and tried a few auto shops. They were okay -- not great, just okay. I almost stuck with one place, but they tried to upsell me on things I didn't need, so I kept looking. I read a bunch of good reviews about Crawford's and decided to give them a try. Fast forward to now -- I've been using them for 4 years for various services. Sometimes it's just a simple oil change or routine maintenance; other times, it's more involved repairs. They haven't disappointed me once. Mac is always on point. He clearly explains what's going to be done and how much it will cost. He looks out for your best interest and suggests the most cost-efficient (not necessarily cheapest) repair option. He's also trustworthy -- if a repair part acts up, he won't back out. He honors his warranty. I take both my car and my wife's car here -- and only here.

I came to get a oil change today and I've been coming to Firestone for over 10 years with my other…read morevehicles and I get a full synthetic oil change is normally around $60-$80 this time around I'll come to get the oil change. I'll come to pay they add the coupon on it's 140 that's more than Cadillac charges. And then when you look at the explanation of your charges, it says 8999 for up to 5 quarts. They said it was three additional courts needed and charge $1.66 times 30. The quality should've been three not 30 and they say that's how they ring it up in the system that's unacceptable and misleading. I will take my Escalade back to Cadillac. And I'm going to show y'all this is with $25 off hold on. So you're charging me $49 and some change for three extra quarts of oil. This is unacceptable

Everything about this location is awesome. Regardless of what work is needed they will take care of…read moreyou

Brought my daughter Toyota in to check hybrid system and I'll just say that Tyler and team have…read moremade a new customer. Over the top, very highly recommend! Thank you Tyler

I agree 100% with Ali P. from Woodstock; this place is a rip-off machine. Slow as hell and…read moreovercharge you with no up-front transparency. I was there and a little old humpback lady with a Hyundai was there for an oil change. They charged her $150 some dollars for an oil change and two wiper blades. I was there about 3 hours and the little old lady was there ahead of me. Not only do they overcharge you; you need to take a book to read because there's no getting in, getting out quickly. I felt sorry for the little old lady, she complained about the price, but to no avail. I had a quote from one of their competitor across the street from them for $115 quote for work on a European car but they would not accept walk-ins, and wanted me to drop the car off the next day. It was my wife's car and she needed it back, so I went across the street to Accurate. They did the work and diagnostic and charged me more than double the price of the competitor across the street who works strictly on European cars. Their work is okay, but slow as hell and every customer that was there during my recent stay was vastly overcharged, including me. Lesson learned, they will never see me again

Professional & Polished Camerin T. did an excellent job from…read morestart to finish. He gave my car a quick tire shine and had it looking clean, fresh, and weekend-ready in no time. The attention to detail made a big difference, and the car looks fantastic. Great customer service and a great experience overall. Highly recommend!

yurri, Ivan, cam, and ric did a great job with my car. Good quality detail. Would highly recommend.read more