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    Grease Monkey

    4.5 (144 reviews)
    Closed 8:00 am - 6:00 pm

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    Response time

    40 minutes

    Response rate

    100%

    Services - Grease Monkey

    Fuel system cleaning

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    Excellent Customer Service: I came in early on a Saturday for a simple oil change. There was a problem with a part, long story short my car was not ready by close of business on Saturday. The Director of Operations, Thad, came in first thing on Sunday morning, even though they are closed on Sundays, solved the problem, ran multiple tests on my car to ensure everything was perfect, cleaned it all up... AND brought my car to my house. He went above and beyond to provide top notch customer service. He really cared, and that made all the difference. You are in good hands at this shop. Here is a link to a leadership podcast featuring Thad: https://www.facebook.com/watch/?v=235802921332354 Side note, there is a great spa across the street, while I was waiting I had a massage there, it's called Luxe (next to the Irish bar, LOL), it's super clean, good prices, and the best massage I've had in Phoenix.

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    4 years ago

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    7 years ago

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    Laurence S.

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    7 years ago

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    6 years ago

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    4 years ago

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    5 years ago

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    Merry M.

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    5 years ago

    The mechanics here are great and the owner is amazing to work with. They talk you out of things which is always a win.

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    3 years ago

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    Christina S.

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    3 years ago

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    5 years ago

    I was driving this morning and used my windshield washer fluid which froze to my windshield which was filled here.

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    5 years ago

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    Merry M.

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    5 years ago

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    8 years ago

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    4 years ago

    Prompt service. Courteous and patient when I was trying to make up my mind between their options. they answered my questions well.

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    6 years ago

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    8 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    5 years ago

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    Merry M.

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    6 years ago

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    6 years ago

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    4 years ago

    Great customer service and quality of work. Would recommend them for oil change service or other auto care needs.

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    4 years ago

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    9 years ago

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    Merry M.

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    7 years ago

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    7 years ago

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    Merry M.

    Thank you Gabby. We look forward to seeing you again.

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    6 years ago

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    7 years ago

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    4 years ago

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    7 years ago

    Quick, efficient and trustworthy service. Took my 67 Cougar to get an oil change and they took great care of it. I'll be back for sure.

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    7 years ago

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    6 years ago

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    Page 2 of 4

    Ask the Community - Grease Monkey

    Review Highlights - Grease Monkey

    If youre looking for a honest, reliable and very professional mechanic look no further!

    Mentioned in 6 reviews

    Read more highlights

    Honest-1 Auto Care

    Honest-1 Auto Care

    4.3
    (94 reviews)

    The name of the business says it all. They've been nothing but honest in our interactions and…read morealways take care of my vehicle. Definitely recommend for all things auto.

    I recently started experiencing some challenges with my car (after having it longer than I thought…read moreI would). I was having difficulty finding a place open nearby that could replace a specialized light bulb for my car, and I happened to drive over to Honest-1 Auto Care. Not only were they able to squeeze in an appointment for me, but they also helped me feel reassured that everything would work out...and it did. I stopped by a few weeks later when I had a light appear on my dashboard where I thought something may be wrong, but it turned out to only be my fluids were low. The Honest-1 Auto Care team came out and looked at my car, refilled my fluids at no cost, and then told me to head over for a regular check up (which I did a week later at my dealership). They also fit this appointment in between their busy day of appointments. All of the staff from the mechanics to the customer service team are all friendly and happy to answer questions even for someone like me who doesn't know too much about cars. They follow-up as needed (by calling you when your car is ready), and they are honest (thus their name!) and will let you know what you really need and what you do not need. I know they saved me quite a lot of money, time, and stress! You should also check out their website (https://www.honest-1paradisevalley.com) for a lot of great information including some helpful money-saving coupons. I was able to use a $30 coupon off a repair of $250+. It's great to find a place where you can trust the staff and know what you need will get done. Plus, it's right by Dutch Bros.

    Firestone Complete Auto Care

    Firestone Complete Auto Care

    2.7
    (84 reviews)

    First, Juan was great! He was very polite and helpful throughout the entire process. Then, I met…read moreKen who claimed to be manager. I have no clue what they were thinking to place this man in charge. When i walked in to pick up my keys he asks which car. I answer ( a hyundai) but he keeps repeating back nissan altima which does not even sound similar. After more clarification he finds the folder of information for my car, which is where my keys should be. They weren't in there. They lost my keys?? They did eventually find them but I was shocked at how they ended up lost in the first place. Additionally, they had my car sitting in the parking lot with all 4 windows rolled completely down. Now I'll be honest when I say my car isn't the cleanest so i had a few extra personal belongings in there that were just left out for the public to access/take. When i went inside to ask why my car was left for me to find in that condition, I was cut off by Ken screaming at me. Yes, he screamed! I was taken aback because I work customer service and I know that is never an appropriate response . With crazy eyes, he yelled that I should be grateful for what he did and that I'm lucky he didn't charge me $1000. He then told me it was policy -- to leave all four windows down in the parking lot, which i find hard to believe. With him not letting me get a full sentence in, I walked out. Ken was aggressive, disrespectful and completely unprofessional. Managers should not be acting like maniacs, even if a customer has a complaint. This changed my perspective of the whole experience as I had spoken with Juan up until that point, who was professional and knowledgeable. Maybe he should be manager as Ken clearly cannot handle that role.

    Trevor was helpful, very polite and nice. I had a great experience. I would come back againread more

    Grease Monkey - oilchange - Updated August 2026

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